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Reviews of La Quinta Inn & Suites by Wyndham Harrisburg Airport Hershey

2.5 out of 5
La Quinta Inn & Suites by Wyndham Harrisburg Airport Hershey
990 Eisenhower Blvd, Harrisburg, PA

Reviews

7.4

Good

Rating 10 - Excellent. 348 out of 1003 reviews" "
Rating 8 - Good. 308 out of 1003 reviews" "
Rating 6 - Okay. 123 out of 1003 reviews" "
Rating 4 - Poor. 107 out of 1003 reviews" "
Rating 2 - Terrible. 117 out of 1003 reviews" "

7.6/10

Cleanliness

8.0/10

Staff & service

7.2/10

Amenities

7.2/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

10/10 Excellent

Sameak

Business traveler, Traveled with partner, Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was very clean and it was quiet for our short overnight stay. Will stay again and very accommodating for my pet.
Stayed 1 night in May 2024
Response from General Manager on May 11, 2024
Hello Sameak, thank you for staying with us, we appreciate your feedback. Hope to see you again soon!

2/10 Terrible

Shreya

Traveled with family
Disliked: Staff & service, property conditions & facilities
Staff was very pathetic and everything means every service was from us it was not expected at all
Stayed 1 night in May 2024
Response from General Manager on May 5, 2024
Hello Shreya, I am very sorry for the inconvenience, rest assured we are working hard to make sure this does not happen again. Thank you!

6/10 Okay

James

Traveled with group
Getting a little run down, and the continental breakfast was mediocre at best.
Stayed 2 nights in Apr 2024
Response from General Manager on May 3, 2024
Hello James Thank you for staying with us, we appreciate your feedback. Hope to see you again soon!

10/10 Excellent

Iris

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Noisy, we could hear people walking upstairs all night and people talking and walking in the hallway.
Stayed 1 night in Apr 2024
Response from General Manager on Apr 26, 2024
Hello Iris, I am very sorry for the inconvenience, rest assured we are working hard to make sure this does not happen again. Thank you!

4/10 Poor

Michi

Traveled with pets, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There was a woman who literally threw us out the hotel and was very unkind! We had 4 more days to stay there. But we didn't know that we had 4 more days to stay there but she knew it because she works at the front desk!! But-the-other-hand her daughter which is the manager of that hotel. She was so kind and sweet she even gave me my credits cards to me. I didn't know I left my cards behind because the older woman was rushing us to get out! We were so unhappy, and humiliated!! Our civil were violated!! I never seem a hotel that mistreat customers and at the same time we had health problems!!
Stayed 5 nights in Mar 2024
Response from General Manager on Apr 24, 2024
Hello MichiI am very sorry, but I think you have the wrong location as this did not happen at our property.Please revise our review.Thank you!

4/10 Poor

Whitney

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The mattress was like sleeping on a marble slab. The breakfast had no eggs. The whole property and our "suite" had a gross, dingy feel to it. I would NOT recommend.
Stayed 1 night in Apr 2024
Response from General Manager on Apr 21, 2024
Hello Whitney, I am very sorry for the inconvenience, rest assured we are working hard to make sure this does not happen again. Thank you!

10/10 Excellent

Melissa

Liked: Cleanliness
Stayed 1 night in Mar 2024
Response from General Manager on Apr 20, 2024
Hello MellissaThank you for staying with us, we appreciate your feedback.Hope to see you again soon!

10/10 Excellent

Richard

Stayed 5 nights in Apr 2024
Response from General Manager on May 7, 2024
Hello Richard, thank you for staying with us, we appreciate your feedback. Hope to see you again soon!

8/10 Good

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024
Response from General Manager on Apr 17, 2024
Hello, Thank you for staying with us, we appreciate your feedback. Hope to see you again soon!

4/10 Poor

Kirsten

Traveled with pets
Disliked: Cleanliness, property conditions & facilities
Unfortunately when we arrived we were placed in a room with an A/C that did not work, when asked to switch rooms we were placed in a room that had a dead centipede on the pillow.
Stayed 2 nights in Apr 2024
Response from General Manager on Apr 15, 2024
Hello, I am very sorry for the inconvenience, rest assured we are working hard to make sure this does not happen again. Thank you!

10/10 Excellent

Jay

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good check in
Stayed 1 night in Apr 2024
Response from General Manager on Apr 14, 2024
Hello, Thank you for staying with us, we appreciate your feedback. Hope to see you again soon!

10/10 Excellent

Charlie

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and quiet and spacious and friendly desk support. Good stay and nice breakfast as well.
Stayed 1 night in Apr 2024
Response from General Manager on Apr 10, 2024
HelloThank you for staying with us, we appreciate your feedback.Hope to see you again soon!

8/10 Good

Jianping, Toronto

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and clean
Stayed 1 night in Mar 2024
Response from General Manager on Apr 10, 2024
HelloThank you for staying with us, we appreciate your feedback.Hope to see you again soon!

10/10 Excellent

Moises

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was good
Stayed 1 night in Apr 2024
Response from General Manager on Apr 10, 2024
HelloThank you for staying with us, we appreciate your feedback.Hope to see you again soon!

8/10 Good

William, Youngstown

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Property was showing its age, time for a remodel but was clean. There was a $100.00 deposit required at checkin which was not mentioned on Expedia prior to checkin. Breakfast quality was poor, lukewarm potatoes and dry sausages.
Stayed 1 night in Mar 2024
Response from General Manager on Apr 3, 2024
Hello WilliamI am very sorry for the inconvenience during your stay, please rest assured we are working hard to make sure this does not happen again.Thank you!

10/10 Excellent

Kyul

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Shower head wasn't the best and body wash was almost out, but other than that it was great. Services & facilities were good.
Stayed 1 night in Mar 2024
Response from General Manager on Mar 30, 2024
Hello Kyul Thank you for sharing your experience with us, we thank you for staying with us .

10/10 Excellent

Hope

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from General Manager on Mar 30, 2024
Hello Hope Thank you for your staying with us, we appreciate it .Hope to see you again soon!

10/10 Excellent

Kendra

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from General Manager on Mar 23, 2024
Hi KendraThank you for staying with us, we appreciate your feedback.Hope to see you again soon!

6/10 Okay

Brian

Traveled with group
Liked: Amenities
Disliked: Property conditions & facilities
No early check-in..broken down vehicles parked in lot..dogs barki
Stayed 2 nights in Mar 2024
Response from General Manager on Mar 14, 2024
Hello BrianI am very for sorry for the inconvenience, we hope we can serve you better in the future.

8/10 Good

Charles

Liked: Cleanliness, staff & service
Response from General Manager on Mar 14, 2024
Hi Charles Thank you for staying with us, we appreciate your feedback.Hope to see you again soon!

6/10 Okay

Raymond

Traveled with family
Air conditioner didn’t work. Musty smell to the room.
Stayed 1 night in Feb 2024
Response from General Manager on Feb 27, 2024
Hello Raymond I am very sorry for the inconvenience, rest assured we are working hard to make sure this does not happen again.Thank you!

8/10 Good

Elisa

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place to spend the night
Stayed 1 night in Feb 2024
Response from General Manager on Feb 27, 2024
Hi ElisaThank you for staying with us, we appreciate your feedback.Hope to see you again soon!

4/10 Poor

Jennifer

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Feb 2024
Response from General Manager on Feb 27, 2024
Hi Jennifer Thank you for staying with us, we appreciate your feedback.Hope to see you again soon!

8/10 Good

rebecca

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The only thing that I would say was a little bit of a problem was you could hear the people in the next room. The walls are extremely thin. They finally decided to go to bed around midnight.
Stayed 2 nights in Feb 2024
Response from General Manager on Feb 27, 2024
Hi Rebecca Thank you for staying with us, we appreciate your feedback.Hope to see you again soon!

2/10 Terrible

Amanda

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2024
Response from General Manager on Feb 17, 2024
Hi Amanda I am very sorry for any inconvenience you had during your stay.Hope we can do better in the future .Thank you !

10/10 Excellent

Winston

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Vacation
It was wonderful
Stayed 3 nights in Feb 2024
Response from General Manager on Feb 12, 2024
Hi WinstonThank you for staying with us, we appreciate it.Hope to see you again soon!

6/10 Okay

Charles

Business traveler, Traveled with partner
Liked: Cleanliness
Disliked: Property conditions & facilities
No hot water for showering, according to reviews this isn’t new. Other than that a great property.
Stayed 1 night in Feb 2024
Response from General Manager on Feb 12, 2024
Hello CharlesI am very sorry for the inconvenience, rest assured we are working hard to fix this issue.Hope we can serve you again in the future.Thank you!

10/10 Excellent

Charles

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from General Manager on Feb 12, 2024
Hi Charles Thank you for staying with us, we appreciate it.Hope to see you again soon!

8/10 Good

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2024
Response from General Manager on Feb 12, 2024
Hi AnthonyThank you for staying with us, we appreciate it.Hope to see you again soon!

6/10 Okay

Daniel

Traveled with family and small children, Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Please have the staff renovate the inside of the property as there were water stains on the ceiling and the carpet had visible holes and was extremely dirty. Thank you in advance for your assistance with this.
Stayed 1 night in Jan 2024
Response from General Manager on Feb 12, 2024
Hi DanielI am very sorry to hear of the issues during your stay, rest assured we are working hard to make sure this does not happen again.Thank you!

10/10 Excellent

Dominic

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The management and airport d Shuttle Drivers were incredibly helpful and accommodating.
Stayed 1 night in Jan 2024
Response from General Manager on Feb 12, 2024
Hi Dominic Thank you for staying with us, we appreciate it.Hope to see you again soon!

10/10 Excellent

Chiffon

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like the fact that they served free breakfast for all the guest, nice and quiet
Stayed 2 nights in Jan 2024
Response from General Manager on Feb 12, 2024
Hi ChiffonThank you for staying with us, we appreciate it.Hope to see you again soon!

10/10 Excellent

Stephane

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024
Response from General Manager on Feb 12, 2024
Hi Stephane Thank you for staying with us, we appreciate it.Hope to see you again soon!

6/10 Okay

victoria

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
There was no hot water in my room. The bathroom was dirty. Stuff on the walls not sure what it was and beside the toilet it looked like there were 2 spiders killed in 2 different spots..
Stayed 2 nights in Jan 2024
Response from General Manager on Feb 12, 2024
Hi Victoria I am very sorry to hear of the inconvenience, rest assured we are working hard to make sure this does not happen again. Thank you !

6/10 Okay

Nicholas

Stayed 1 night in Dec 2023
Response from General Manager on Dec 28, 2023
Hi Nicholas Thank you for staying with us ,we appreciate it .Hope to see you again soon!

8/10 Good

Felix

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent for an overnight or short trip.
Stayed 1 night in Dec 2023
Response from General Manager on Dec 28, 2023
Hi FelixThank you for staying with us ,we appreciate it .Hope to see you again soon!

10/10 Excellent

Brenda

Stayed 1 night in Dec 2023
Response from General Manager on Feb 12, 2024
Hi Brenda Thank you for staying with us, we appreciate it.Hope to see you again soon!

8/10 Good

John W.

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The Best!!!
Always perfect #1
Stayed 1 night in Nov 2023
Response from General Manager on Dec 28, 2023
Hi John WThank you for staying with us ,we appreciate it .Hope to see you again soon!

8/10 Good

Felix

Stayed 1 night in Dec 2023
Response from General Manager on Feb 12, 2024
Hi FelixThank you for staying with us, we appreciate it.Hope to see you again soon!

8/10 Good

Ivan

Stayed 1 night in Dec 2023
Response from General Manager on Feb 12, 2024
Hi Ivan Thank you for staying with us, we appreciate it.Hope to see you again soon!

10/10 Excellent

Pamela

Liked: Cleanliness, staff & service, amenities
Very clean and friendly staff
Stayed 1 night in Dec 2023
Response from General Manager on Dec 9, 2023
Hi Pamela Thank you for staying with us, we appreciate it.Hope to see you again soon!

4/10 Poor

Leslie

Traveled with partner, Traveled with pets
Liked: Staff & service, amenities
Disliked: Cleanliness, property conditions & facilities
The front desk was extremely friendly and efficient but this hotel needs a major overhaul. Our room had stains on the carpet and major water damage on one section of the ceiling. The guest laundry room needs serious attention, as well. The area seemed unsafe as well.
Stayed 1 night in Dec 2023
Response from General Manager on Dec 9, 2023
Hello Leslie Thank you for staying with us, we appreciate it.I am very sorry for the inconvenience, rest assured we are working hard to make sure this does not happen again.

4/10 Poor

Tracey

Disliked: Cleanliness, amenities, property conditions & facilities
I would not stay here again. When I walked in, I could tell it would be a bad experience. Staff was friendly (not a professional presence) — the elevator was old and noisy (thought I would be stuck) — the heater made a LOUD whirring noise all night. I was scared to sleep — concerned about bugs —- the bathroom had cracks and patched up holes — I didn’t want to use the shower because I was that grossed out. I also didn’t like the older guy hanging around out front seeming to watch my every move. I did see some unusual bugs on the outside of the building — they looked like bed bugs but were not. Worst sleep — I got up earlier to leave.
Stayed 1 night in Nov 2023
Response from General Manager on Dec 6, 2023
Hi Tracey Thank you for staying with us, we appreciate it.Rest assured we are working hard on the comments you made and hopefully your nest stay will be better .Thank you!

8/10 Good

John W.

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
🙌
No complaints
Stayed 1 night in Aug 2023
Response from General Manager on Nov 26, 2023
Hi John Thank you for your staying with us, we appreciate your feedback.Hope to see you again soon!

10/10 Excellent

Isaiah

Stayed 1 night in Nov 2023
Response from General Manager on Dec 14, 2023
Hi IsiahThank you for staying with us, we appreciate it.Hope to see you again soon!

4/10 Poor

Courtney

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Stayed 2 nights in Nov 2023
Response from General Manager on Nov 26, 2023
Hi CourtneyThank you for your staying with us, we appreciate your feedback.Hope to see you again soon!

10/10 Excellent

Isaiah

Liked: Cleanliness, staff & service, property conditions & facilities
All was generally well
Stayed 2 nights in Nov 2023
Response from General Manager on Nov 26, 2023
Hi IsaiahThank you for staying with us, we appreciate your feedback.Hope to see you again soon!

8/10 Good

Catherine

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023
Response from General Manager on Nov 13, 2023
Hi Catherine Thank you for staying with us, we appreciate your feedback.Hope to see you again soon!

10/10 Excellent

Alejandro

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023
Response from General Manager on Nov 13, 2023
Hi AlejandroThank you for your staying with us, we appreciate your feedback. Hope to see you again soon!

8/10 Good

michael

Liked: Cleanliness, staff & service
Stayed 1 night in Nov 2023
Response from General Manager on Nov 13, 2023
Hi Michael Thank you for your staying with us, we appreciate your feedback.