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Reviews of Mercure Colmar Centre Unterlinden

4 out of 5
Mercure Colmar Centre Unterlinden
15 Rue Golbery, Colmar, Haut-Rhin

Reviews

8.2

Very Good

Rating 10 - Excellent. 159 out of 447 reviews" "
Rating 8 - Good. 172 out of 447 reviews" "
Rating 6 - Okay. 92 out of 447 reviews" "
Rating 4 - Poor. 18 out of 447 reviews" "
Rating 2 - Terrible. 6 out of 447 reviews" "

8.6/10

Cleanliness

8.4/10

Staff & service

8.4/10

Amenities

8.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Blair

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Dec 2023

6/10 Okay

Rishi

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Very good location but for a 4 star…
I must say the staff is very friendly but for a 4 star hotel I expect much better. The lift is tiny for the number of guests it caters for. The towels provided and basic pillows are not worthy of a 4 star hotel.
Stayed 3 nights in Dec 2023

10/10 Excellent

DAWN

Stayed 1 night in Dec 2023

8/10 Good

Michael, Venice

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
On the edge of the most scenic part of Old Colmar, very modern and clean with up to date fascilities. Good value for money.
Stayed 1 night in Aug 2023

10/10 Excellent

Frank

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2023

8/10 Good

Vicky

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location close to old town
Great location close to old town, good on site parking
Stayed 1 night in Jun 2023

10/10 Excellent

John, Whittier

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great room. Helpful staff. Good breakfast.
Stayed 1 night in Jun 2023

10/10 Excellent

Barry

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very close to the old town so ideal for sightseeing and dinner .
Stayed 1 night in Jun 2023

10/10 Excellent

Grzegorz

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 9 nights in Apr 2023

10/10 Excellent

Zhong

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location with old town behind the hotel, public car parking lot 50 metres away, Monoprix shop behind the hotel, plenty of temporary parking in front hotel. Highly recommended.
Stayed 2 nights in Apr 2023

10/10 Excellent

Clare

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel in a perfect location. Only 5min walk from the center of town
Stayed 3 nights in Mar 2023

6/10 Okay

Verified traveler

Traveled with family
Disliked: Property conditions & facilities
Hotel looks pretty old and room only has a small window and not much of a view. It would be good if they could give a full box of tissue paper instead of a tissue box with just a few sheets inside. Entrance to carpark is really tight!
Stayed 1 night in Mar 2023

10/10 Excellent

Grzegorz

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2023

8/10 Good

Carmel, Ramat gan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is an a great location, Breakfast is superior a great place to stay in Colmar
Stayed 1 night in Dec 2022

10/10 Excellent

Pamela

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel and staff. Perfectly situated to walk to Colmar center- minutes away!

10/10 Excellent

Grzegorz

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel near center of Colmar
This is great hotel near the center of Colmar. The location is next to 3 lanes one-way street but quiet inside—nice cozy rooms with usual facilities. As in every french hotel, you will not have iron inside the room. Breakfast is rather a french style with cheese and sweets, there are other things like some eggs and sausages except it but limited choice. For me, game changer is the fitness center(corner) and sauna open 24/7 on request. So if you're a sauna person you're not limited as in many hotels. On-site parking is underground and narrow. to get to it you need to pass the hotel and turn the first left onto no entry sign. Places in front of the hotel are almost all-time occupied. I strongly recommend it and it's very possible I will get back on my next business trip.
Stayed 3 nights in Nov 2022

10/10 Excellent

robert

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel staff very friendly & helpful. Location provides great access (within walking distance) to primary tourist areas, food, entertainment. Definitely, would stay again.
Stayed 1 night in Aug 2022

6/10 Okay

Tomas

Stayed 1 night in Jul 2022
Response from Mercure Colmar Centre Unterlinden on Jul 24, 2022
Nous vous remercions pour votre commentaire Cordialement

8/10 Good

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Central location
The hotel is not easy to find with the convoluted street system. Car parking can be included under the hotel but is far from easy. Hotel restaurant does not do evening meals but can get them provided in your room, on the other hand they provide breakfast which was very good! A pretty town certainly wrt a visit!
Stayed 1 night in May 2022

10/10 Excellent

Oliver Alexander

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The front desk staff was excellent. They provided great customer service.
Stayed 2 nights in Mar 2022
Response from Mercure Colmar Centre Unterlinden on Mar 14, 2022
thank you

8/10 Good

Kimberly R

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Near everything. Great price. Clean room and friendly staff. Just a little rundown. More like a clean 3-star…not a 4-star. It’s fine place for a few nights.
Stayed 2 nights in Dec 2021
Response from Mercure Colmar on Jan 4, 2022
We thank you for your kind comment and we hope to welcome you again soon in our hotel Kind Regards

10/10 Excellent

Francisco, FPO

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic place to stay. Easy parking and walkable to everywhere. A must stay.
Stayed 1 night in Dec 2021
Response from Mercure Colmar on Jan 4, 2022
We thank you for your kind comment and hope to welcome you again soon in our hotel Kind Regards

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2021
Response from Mercure Colmar on Jan 4, 2022
Un grand merci pour votre note suite à votre séjour dans notre hôtel Nous sommes ravis que vous ayez apprécié votre séjour

10/10 Excellent

Kieran

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2021
Response from Mercure Colmar on Jan 4, 2022
Un grand merci pour votre note suite à votre séjour dans notre hôtel Nous sommes ravis que vous ayez apprécié votre séjour

10/10 Excellent

Rickard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location, good staff, good hotel, hard beds
Really good hotel, close to city center, nice staff and overall good comfort. Beware though: the beds are very hard so if you’re used to soft beds you’re in for a rough night. Breakfast is ok, not the best not the worst. The American pancakes are awesome and the scrambled eggs are creamy and nice
Stayed 3 nights in Nov 2021
Response from Mercure Colmar Centre Unterlinden on Nov 26, 2021
We thank you for your kind comment following your stay in our hotel. We notice your comments regarding the beds and the pancakes... it will be share with our team to improve these two points. It will be a pleasure for us to welcome you again Kind Regards

10/10 Excellent

Benjamin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
lovely
a really nice hotel, very comfortable indeed.
Stayed 1 night in Nov 2021
Response from Mercure Colmar Centre Unterlinden on Nov 12, 2021
We thank you for your kind comment following your stay and we are pleased that you enjoyed your stay with us We hope to welcome you again very soon

8/10 Good

Luis

Liked: Staff & service, room comfort
Well located hotel Breakfast had the best croissants in France ! The region is beautiful and Colmar is a great base to get around
Stayed 4 nights in Sep 2021
Response from Mercure Colmar Centre Unterlinden on Nov 5, 2021
Thank you very much for your comment. We are happy that you enjoyed our fresh baked croissant See you soon in our hotel

10/10 Excellent

Francisco, FPO

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
4-star hotel at a 3-star price. Clean and close to everything. A must stay.
Stayed 2 nights in Sep 2021
Response from Mercure Colmar on Sep 9, 2021
We thank you for your kind comment following your stay in our hotel. We hope to welcome you again soon at Mercure Colmar Centre Unterlinden

10/10 Excellent

Ian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel close to Colmar centre
Good location in Colmar close to the centre. Very friendly receptionist and very comfortable bed.
Stayed 1 night in Aug 2021
Response from Mercure Colmar on Sep 9, 2021
We thank you for your positive feed back following your stay in our hotel. It is a pleasure for our reception staff to recieve your kind comment. We hope to welcome you again soon at Mercure Colmar Centre Unterlinden

8/10 Good

victor

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Option for Colmar, Nothing Special 7/10
This stay will provide you with what you need. Very typical accommodations. Nothing stands out, and not memorable. I wouldn’t stay here again but a solid 8/10. I would have preferred something more charming with character or more amenities.
Stayed 1 night in Aug 2021

8/10 Good

Emrah

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was good for a relatively budget hotel to satisfy basic needs. However, one should not expect too much than this.
Stayed 2 nights in Mar 2020

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just what we hoped. Very central, very clean and very helpful and considerate staff.
Stayed 2 nights in Feb 2020

8/10 Good

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
central location ,all within walking distance , ideal for Christmas markets
Stayed 1 night in Dec 2019

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We liked the proximity to the old city. The staff was wonderful. The rooms were comfortable.
Stayed 3 nights in Dec 2019

8/10 Good

George

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
All good
Easy check in, good location,nice room,friendly staff
Stayed 1 night in Nov 2019

8/10 Good

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super convenient to downtown the room was a great size for the area but the bed was to hard for me
Stayed 1 night in Nov 2019

6/10 Okay

Bernhard F.

Traveled with family
Stayed 2 nights in Sep 2019

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They were friendly but after you check out they were cold..
Stayed 1 night in Aug 2019

6/10 Okay

Verified traveler

Stayed 1 night in Aug 2019

8/10 Good

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities
The property was in a good location. More ibpnformation needs to be provided to guest regarding parking & how to access if.
Stayed 1 night in Jul 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2019

8/10 Good

Verified traveler

Traveled with group
Liked: Staff & service, amenities, property conditions & facilities
It’s location, just a short walk to the old town and Little Venice makes it the ideal hotel to stay for visiting Colmar.
Stayed 2 nights in Jun 2019

10/10 Excellent

Margaret

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2019

10/10 Excellent

Jeanne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2019

6/10 Okay

adam

Liked: Staff & service
Stayed 1 night in Apr 2019

10/10 Excellent

Christina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Loved the Mercure
My husband and I booked a last minute trip for our first anniversary at the Mercure. It was a nice hotel that was within walking distance to everything that Colmar had to offer. Within 10 minutes we were downtown and 15 minutes to Little Venice. The hotel was on the outskirts of the city so you don't get the crowd, but close enough that you could walk. Two things that I look for when booking a stay is if the hotel is pet friendly and if their is parking. The Mercure had both! We brought our dog with us and she loved the stay as well. We also felt comfortable leaving her in the room for a couple hours while we went out for dinner. Parking was underneath the hotel and it was easy to get in and out of. I would recommend the Mercure for anyone looking for a place to stay.
Stayed 2 nights in Mar 2019

10/10 Excellent

Verified traveler

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel Good room Good breakfast Excellent location
Stayed 1 night in Mar 2019

10/10 Excellent

Verified traveler

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel Good room Good breakfast Excellent location
Stayed 1 night in Mar 2019

10/10 Excellent

Beverly

The hotel was in a perfect location to enjoy the wonderful Christmas market. Very friendly and helpful staff. Great rooms which offer everything you need for a restful stay!
Stayed 1 night in Nov 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel staff were friendly and helpful when we arrived. I love that the parking is under the hotel and an elevator takes you directly to reception. The location of the hotel is great. Location is great! 10-15 minutes walk to Little Venice. The buffet breakfast offered many choices.
Stayed 1 night in Nov 2018