Ratings based on 315 Verified Reviews

They paid and stayed. We double-checked.
4.6 out of 5
96% of guests recommend
4.8 Room cleanliness
4.6 Service & staff
4.7 Room comfort
4.7 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler from Massillon, Ohio

The most pleasant hotel stay.

Posted Jul 29, 2014
We planned a trip to the Opry and picked this hotel. We were not disappointed. The front desk personnel could not have been any more helpful or friendly. The room was spacious, clean and the beds were soooo comfortable. The kids liked the pool, sitting room and the larger tv and everyone loved the breakfast. I will definitely stay at this hotel or chain again.
5 out of 5
Recommended
for Everyone
by A verified traveler

Good Location for me

Posted Jul 28, 2014
The hotel was neat and clean, The hotel staff was very nice and polite. More than I expected for the price.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jul 28, 2014
Room was very large, beds very comfortable, great breakfast
5 out of 5
Recommended
for Everyone
by A verified traveler from Memphis

Lovely

Posted Jul 23, 2014
Pros: Location, location, location!
Location: Chop House restaurant, golfing and shopping are all near by.
I was just making a quick trip from Memphis to visit friends and chose Hyatt Place for the price. In the future I will choose it for the exceptional experience. The room was far better than I expected and the staff was so welcoming. I will most def return.
5 out of 5
Recommended
for Everyone
by A verified traveler from p

Nice

Posted Jul 23, 2014
Excellent and friendly staff, wonderful and clean room, Very good breakfast.
4 out of 5
Recommended
for Everyone
by A verified traveler

June 2 2014

Posted Jun 2, 2014
My family and I thought the service was very good and the rooms were very clean. The hotel was older and in good repair. The only criticism we had was the heavy use of air freshener which was difficult for the family members with breathing/allergy issues.
5 out of 5
Recommended
for Everyone
by A verified traveler

Great stay -

Posted May 27, 2014
Pros: Grounds
Cons: Fridge needs to be cooler
People were helpful and friendly; room neat & clean. Grounds & facilities well maintained. Fridge was not as cool as it should be.
5 out of 5
Recommended
for Everyone
by A verified traveler from Alabama

Posted May 12, 2014
Pros: Bed, staff, cleanliness
Location: Indian Lakes shops and movie theater
We had a great experience! Clean and nice staff! We stayed for one night, and felt comfortable and at home our entire stay. It was in a great location to other places we wanted to visit in Hendersonville.
5 out of 5
Recommended
for Everyone
by A verified traveler

Fantastic hotel

Posted May 11, 2014
I stayed at many hotels, but this one is perhaps one of the best in terms of design, service and free breakfast.
5 out of 5
Recommended
for Everyone
by Paul from Bayport, N.Y.

Clean, Friendly and Reasonable

Posted May 8, 2014
Pros: Staff, cleanliness
Cons: A restaurant
Location: Nashville and the Grand old Opry
Right away, on arrival, we were greeted by a very friendly staff. The next morning the General Manager, Brian Kent, made it his business to engage in friendly conversation. His eagerness to make us comfortable continued for the next two days. The rooms were very clean, in fact the whole building was clean. Breakfast was very good. We just can't say enough about Brian and his entire staff. Bravo!