Ratings based on 523 Verified Reviews

They paid and stayed. We double-checked.
4.7 out of 5
99% of guests recommend
4.8 Room cleanliness
4.6 Service & staff
4.7 Room comfort
4.7 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Sacramento, CA

Perfect for visit to Hiroshima

Posted May 19, 2015
Pros: Location and pretty-much everything.
Enjoyed a few days in Hiroshima. The hotel was next to JR train station. Good location. Excellent room. JR pass was good on hop-on hop-off tourist bus.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Miami Fl

great hotel in Hiroshima

Posted May 14, 2015
Excellent location- right near train station and a hop on/hop off tour bus. Great visit to a beautiful city
5 out of 5
Recommended
for Everyone
by A verified traveler

Comfortable room

Posted May 14, 2015
Pros: People who are working for this hotel.
Cons: None
Location: Next to the Hiroshima Station
A right sized room for me. Large windows,has got BBC news on TV,a quiet Air-conditioner.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom australia

Comfortable and close to transportation

Posted May 10, 2015
Excellent experience highly recommend and will tell anyone going to Hiroshima not to look any where else but to stay here at the Sheraton Hiroshima all the staff were fantastic and very friendly and the buffet food was amazing
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Oakland, CA

2 Day extension of our tour in Japan.

Posted Apr 27, 2015
Pros: The service of the hotel employees was what impressed us the most. I would definitely recommed this hotel to others.
Cons: We felt the buffet breakfast could be improved in terms of the variety of dishes available.
Location: The hotel was right next to the train station. Transportation to the sights we wanted to see in Hiroshima was easy to arrange. Lots of shops nearby.
Room was very spacious, comfortable and clean. The front desk was very helpful in letting us check in a 1/2 hour early and the guest services dept was very helpful in trying to arrange other transportation for us when our flight was cancelled unexpectedly.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom San Francisco

Excellent Hotel with a desirable location.

Posted Apr 24, 2015
Location: Less then 3 mins walk from the Hiroshima train station. plently of food near by and 20 mins train ride away from the A-Bomb museum.
The hotel staff are very professional and the room is spacious with a great view overlooking part of the train station/city. The bed was comfortable and the bathroom was clean as expected. I used this hotel as a base to explore both Hiroshima and Miyajima due to its excellent location and walkable distant to the Hiroshima train station.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Perth

The location and condition was great.

Posted Apr 22, 2015
Pros: The location was great and it was nice to have some western comforts in Japan.
Location: The hop on bus is right out the front of the hotel. This is a convenient way to get around Hiroshima and into the town itself.
We had a great time in Hiroshima. The staff and the hotel itself suited our needs perfectly.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Seattle,WA

Convenience

Posted Apr 17, 2015
Hotel is conveniently located to train station and easily accessible. Check-in was smooth and painless. Rooms were well appointed, large and comfortable. One confusion did occur. We were told to go directly to the 6th floor. Upon entering the elevator there was no sixth floor button just L for Lobby. It would have been. Better for the staff to say L. However, this may be a language problem as staff's English language skill was not proficient.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Perth, Australia

Top class hotel at the Station

Posted Apr 10, 2015
Spacious, well appointed hotel with all the necessary amenities. Quick check in & check out. Reasonable rates.
5 out of 5
Recommended
for Families
by A verified travelerfrom Toronto, Ontario

Superb Hotel

Posted Apr 8, 2015
Booked the Sheraton as a stopover travelling between Tokyo and Miyajima. Great experience. Booked two rooms for our family of four. Staff was very helpful from check-in to departure. Rooms were pristine. Location couldn't have been better. Breakfast buffet comprehensive. Liked it so much that we stayed at the hotel again later on our vacation.