Indoor pool, seasonal outdoor pool, pool umbrellas, sun loungers

Reviews of Augusta SPA hotel

3 out of 5
Augusta SPA hotel
3 Gurko Blvd, Hisarja

Reviews

7.2

Good

Rating 10 - Excellent. 4 out of 11 reviews" "
Rating 8 - Good. 2 out of 11 reviews" "
Rating 6 - Okay. 2 out of 11 reviews" "
Rating 4 - Poor. 2 out of 11 reviews" "
Rating 2 - Terrible. 1 out of 11 reviews" "

7.4/10

Cleanliness

6.0/10

Staff & service

10/10

Amenities

7.2/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Maya, Yellowstone NP

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel in general and our room in particular was clean, refreshed and welcoming. The pool T was perfect, kids loved the water slide. There was an issue with the payment, but the staff worked out the problem and it was solved in the end. Overall an amazing 3 days there.
Stayed 2 nights in Oct 2022

10/10 Excellent

Joseph

Stayed 5 nights in Sep 2022

10/10 Excellent

SILVIA

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2020
Response from Guest relations team on Jan 11, 2021
Thank you for reviewing us! We are happy ho hear that you enjoyed your stay and we will be glad to book us again!

10/10 Excellent

Valentin

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good stay
Good stay
Stayed 1 night in Oct 2020

2/10 Terrible

Kim, canada

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel staff iwas rude. Rooms are dirty. Money is waisted.
Stayed 1 night in Sep 2018

8/10 Good

Nurhan

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2021

6/10 Okay

Verified traveler

Stayed 9 nights in Sep 2019

8/10 Good

Verified traveler

Liked: Room comfort
ブルガリアの温泉保養施設
 おそらく社会主義時代にできた大規模温泉保養施設だと思うけれど(調べたわけではなく雰囲気として)客室は適度に改修されている。あまり関係ないけれどフラットテレビにアナログ信号なので一昔前の放送に思えた、またWIFIも少し厳しい。利用した部屋では居室の2箇所が電球切れだった。言えば変えてくれたかもしれないけれど不自由はなく放置した。土曜から2泊したので団体客で賑わっており朝食ビュッフェも混雑していた。無料で温水プールが使える。利用しなかったけれど夕食もビュッフェ式で13EURくらいだった。街全体にローマ時代の温浴場等遺跡があり散策にも良い。
Stayed 2 nights in Jun 2019

6/10 Okay

Leif

Disliked: Staff & service, room comfort
Nedslitte rom.
Lite vennlig personal.
Stayed 4 nights in Jan 2019

4/10 Poor

Leif

Disliked: Staff & service, room comfort
Gammelkommunistisk service.
Det manglet morgenkåpe for å dekke seg når man gikk ned til bassenget. Tok kontakt med resepsjonen, men det var ikke deres problem. Så ingen hjelp å få. Heller ingen smil fra betjening.
Stayed 1 night in Jan 2019

4/10 Poor

RENE

Liked: Cleanliness
Disliked: Staff & service
Épouvantable réception
Catastrophique sur le plan de la réservation Ce sont mes premiers essais avec hôtel . Com J ai été débité sur mon comprte et en plus on m a demandé de régler à l arrivée dans l hôtel Par chance j’ai consulté mon relevé de banque et j’en me suis aperçu du débit Le pesonnel a l accueil a été incompétent Un hôtel de 200 chambrées où l accueil ne parle pas anglais Pas un seul mot d excuse C est lamentable et cela donne une tres mauvaise images de marque de l hôtellerie bulgare Pour bien moins que ce problème j aurai bénéficié en France d une gratuite ou au moins d un geste commercial
Stayed 1 night in Jul 2018