Ratings based on 614 Verified Reviews

They paid and stayed. We double-checked.
3.6 out of 5
86% of guests recommend
3.8 Room cleanliness
3.9 Service & staff
3.8 Room comfort
3.5 Hotel condition
They paid and stayed.
We double-checked.
3 out of 5
Recommended
for Everyone
by A verified travelerfrom New York

Nice enough

Posted Feb 16, 2015
Cost more than I would hope to spend for a hotel of that quality, but room was decent, and clean which is important. Free breakfast was good
3 out of 5
by A verified travelerfrom Wilmington, NC

Hotel in a not so nice part of downtown Charleston

Posted Feb 16, 2015
Stairwells very dirty, gym very limited, had some repair issues going on in the reception area.
2 out of 5
by A verified traveler

Look elsewhere

Posted Feb 14, 2015
Dated and unwelcoming. The lobby was under construction and the accommodations were very dated. Half consumed drinks were left in the refrigerator, presumably from prior guests. Front desk staff was helpful but considering my overall experience I cannot recommend this hotel.
Comment from Hotel Management
Mar 8, 2015 by Melinda, Hotel Management
We were have the lobby and entrance way renovated. I am pleased to say we have finished and are very pleased with the end results. We hope you will come back and see how welcoming it is now.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jan 26, 2015
Cons: Cleaniness of room.
Wide variety for breakfast selection and new variety each day. Internet sporadic.
Comment from Hotel Management
Mar 7, 2015 by Temika, Hotel Management
Thank you for staying with us while you visited Charleston. I appreciate the wonderful comments about our breakfast. We do have a large selection for breakfast and on Sunday we have the full buffet. I do want to apologize that the internet was not working to its full capabilities . I have let the technical support people know so they can adjust it accordingly. We look forward to having you stay with us again soon.
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel across from hospital

Posted Jan 25, 2015
When we were there the hotel was under renovation. Our room was very comfortable, liked like all new. We were not that far from historic area. About 1 1/2 miles. They have a hot breakfast free. We had a very good time.
Comment from Hotel Management
Mar 8, 2015 by Melinda, Hotel Management
I am pleased to say that the renovations that were being done in the lobby and the entrance way are finished. We are so pleased with the end results. I hope you come back and see how nice it all looks.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom NC

Posted Jan 5, 2015
Pros: Place, price
Cons: Need bigger parking
Location: Near by historic charlestone
Nice place, nothing fancy but clean and in good location.
Comment from Hotel Management
Mar 8, 2015 by Melinda, Hotel Management
Thank you for staying with us while visiting Charleston. I am glad you enjoyed your stay with us. I hope to see you again soon.
3 out of 5
Recommended
for Couples
by A verified traveler

good and bad

Posted Dec 30, 2014 on Hotels.com
the room smelled like animal urine or pesticide; sink stopper would not open to drain water;floor in elevator was sticky--only there to sleep and no time to have problems addressed...great location and good price
5 out of 5
Recommended
for Families
by A verified traveler

first girls weekend

Posted Dec 23, 2014 on Hotels.com
We did not receive the roll a way bed until the next day but it made it the next day. We had ordered it online but did not check on it until we arrived rather late and the folks that could have brought it to us had left for the day. Other than that everything else was great.
5 out of 5
Recommended
for Personal Event
by Donnafrom Georgetown

Good place to stay

Posted Dec 19, 2014 on Hotels.com
The staff was very friendly and helpful, the bed was very comfortable, and there was a wide range of items on the breakfast buffet.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Texas

Convenient to areas we wanted to see

Posted Dec 3, 2014
Pros: See above comments.
Cons: Can't think of anything.
Location: Convenient to Charleston Marketplace and islands and within walking (long walk) distance of several good restaurants.
We arrived earlier than check-in time but a room was available immediately which was appreciated. Staff was helpful in suggesting what we should see during our two day visit. Room was clean and comfortable.
Comment from Hotel Management
Dec 4, 2014 by Temika, Hotel Management
There is so much to do in Charleston and when you only have a couple days it is good to have some good advice about what to see. We have a knowledgeable staff because they are locals and they love their city.
Comment from Hotel Management
Dec 4, 2014 by Temika, Hotel Management
We know you had many choices of hotels to stay at while you were in Charleston, we are honored that you chose ours. If a guest arrives early and we have the availability we will make sure we check them in. I am glad this was made possible for you. We look forward to having you stay with us again.