Ratings based on 892 Verified Reviews
They paid and stayed. We double-checked.
3.9 Room cleanliness
3.9 Service & staff
3.6 Room comfort
3.7 Hotel condition
They paid and stayed.
for Familiesby A verified traveler from Los Angeless
Keep raising its standardPosted Jul 24, 2015
Pros: Good location, proper service, good facilities and condition.
Location: Shopping and dining at the Time Square, Walking at the horse track stadium.
I lived in this hotel every time I went to Hong Kong. The first time was because of the convenience of its location. And then I found that the hotel kept upgrading its facilities and condition, making me feel the management is working hard to keep it modern. The staff is well trained, nice and friendly.
for Everyoneby A verified traveler from JAPAN
フロントの対応も満足です。Posted Jul 21, 2015
by A verified traveler from Australia
Good location but very ordinary hotel.Posted Jun 22, 2015
Pros: Location. Walking distance to Times Square. 20 min walk to Star Ferry terminal.
Cons: Provide tea and coffee sachets otherwise remove the kettle and cups. Reduce your star rating as it is only a 3.5 star hotel.
Location: Short walk to Times square shopping centre. Night markets a few blocks away. Everything else use taxi or bus.
Location OK but ask to see the room before you accept it. Ours was so tiny we struggled to find where to put 2 luggage pieces. Room not as big as appears in pictures. Restaurants overpriced. Kettle and mugs in room but no tea/coffee provided. Once you are checked in, don't expect any staff to smile. Hot water for shower just warm morning or night. Hotel does not match their star rating. No one to help organise tours, no information provided on nearby cafe's/restaurants. Staff appear disinterested in helping tourists. One positive was we were able to check-in early morning after a long flight, which we appreciated.
for Everyoneby A verified traveler from Los Angeles, CA
Posted Jun 13, 2015
The hotel staff were efficient and helpful. The room was clean and they offered me a very early checkin (7:00am).
by A verified traveler from Canada
Unpleasant stay - lst nightPosted Jun 9, 2015
Pros: The upgraded room and the helpful conceirge staff.
Cons: Air con should be working at all times. Bed should be softer.
1st night (twin bed room) - air-con not working properly. Room temperature hot and humid. Unable to sleep well. Bed was very hard. Even they put blankets over the hard mattress, it was still very uncomfortable. Room very small and there was not much room for our luggage. After my complaint regarding the room temperature, the staff had upgraded us to a much better room. Air con was functioning well as it should be. More space for our luggage and the bed is more comfortable. Hotel staff was helpful and friendly especially the conceirge.
for Everyoneby A verified traveler from Tokyo
買い物にも便利で、交通の便も良い。慣れるととても過ごしやすいホテルPosted Jun 8, 2015
Pros: 全体的に清潔感のあるホテルです。 洗浄トイレはありがたいですね。
フロントスタッフも親切で、対応は良いです。 全体的に広すぎず、狭すぎず、何をするにも使いやすい。 買い物や食事も庶民的な店も多く便利。 MTRの駅にも近いので、どこにでも行きやすい。
for Everyoneby A verified traveler from Frauenfeld
Sehr gute Lage, kleine ZimmerPosted May 28, 2015
Pros: Lage nahe Time Square
Das Hotel liegt für unsere Bedürnisse sehr gut. Personal war sehr freundlich und hilfsbereit. Zimmer sind halt etwas klein (aber ok).
for Everyoneby A verified traveler
A cosy hotel to stay in.Posted May 17, 2015
Pros: The toilet has a bidet! Hahah
Cons: My stay was pleasant so none to point out.
Our room was small but it was definitely cosy for 2 petite ladies. It was quite a walk away from Causeway Bay MTR, so if you're looking for a hotel that is real near the MTR, this shouldn't be one of your choices, unless you wouldn't mind the walk. WiFi was reliable, cleanliness excellent, :}
by A verified traveler from Tokyo
清潔感に問題Posted May 11, 2015
Cons: 水回りを含めて、部屋の掃除をお願いします。 せっかくWashletがついていたのですが、トイレの掃除レベルを考えると使う気に慣れませんでした。
バスタブに髪の毛が数本ついていて、掃除したのか不安になりました。 また、排水のにおいが上がってくるので洗面所に嫌なこもります。 部屋は日本のビジネスホテルぐらい。全体に清潔感が感じられない印象です。
for Business Travelersby A verified traveler
Not GoodPosted Apr 30, 2015 on Hotels
Rooms are old and not clean.