Outdoor pool, sun loungers

Reviews of Banyan Tree Bangkok

5 out of 5
Banyan Tree Bangkok
21/100 South Sathon Road, Bangkok, Bangkok

Reviews

9.0

Wonderful

Rating 10 - Excellent. 700 out of 1011 reviews" "
Rating 8 - Good. 184 out of 1011 reviews" "
Rating 6 - Okay. 71 out of 1011 reviews" "
Rating 4 - Poor. 34 out of 1011 reviews" "
Rating 2 - Terrible. 22 out of 1011 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

4/10 Poor

Haroon

Traveled with family
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Ovwrall, service was great but the condition of the hotel and rooms was below par for a hotel that is rated as 5 star. Rooms felt damp and had a consistent odor. It did not feel great to sleep in and was severely out dated.
Stayed 2 nights in May 2024

10/10 Excellent

Edmund

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Repeat stay at this beautiful hotel.
Stayed 3 nights in May 2024
Response from Nopparat Aumpa General Manager on May 13, 2024
Dear Edmund,Along with the team of Banyan Tree Bangkok, I would like to thank you for staying at our hotel on your recent visit to Bangkok. We are glad to have you back at our hotel.Thank you as well for taking the time to review on your recent stay with us. We are all very delighted to know that you have enjoyed your experience at our hotel. We hope that we would have a chance to welcome you to Banyan Tree Bangkok again in the near future.With best regards, Nopparat Aumpa General Manager

10/10 Excellent

ELIE

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is very nice and has great roof view, I had dinner on the roof and got good photos.
Stayed 1 night in Apr 2024
Response from Nopparat Aumpa General Manager on May 7, 2024
Dear ELIE,Along with the team of Banyan Tree Bangkok, I would like to thank you for staying at our hotel on your recent visit to Bangkok. Thank you as well for taking the time to review on your recent stay with us. We are all very delighted to know that you have enjoyed your experience at our hotel. Please do not hesitate to come back and visit us again next time you are in Bangkok. With best regards, Nopparat Aumpa General Manager

10/10 Excellent

Barbara

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The service was our favourite part of the stay. Rooms were spacious and cleaned often. The complimentary fruits in the room was also a nice touch.
Stayed 3 nights in Apr 2024
Response from Nopparat Aumpa General Manager on May 2, 2024
Dear Barbara,We are delighted to know that you have stayed at Banyan Tree Bangkok and to learn that you enjoyed your experience with us. Thank you as well for taking the time to share your positive feedback with us. We glad to know that your feedback regarding our services has made your stay with us more wonderful. We hope that these have made your stay with us more relaxing and memorable.I will gladly share your comments with the team as I am sure that this will motivate them to continue to provide the same level of service to our future guests. Again, thank you for taking the time to send your feedback and we hope to welcome you and your friends and family to Banyan Tree Bangkok in the future. With best regards, Nopparat Aumpa General Manager

10/10 Excellent

Ashley

Stayed 1 night in Apr 2024
Response from Nopparat Aumpa General Manager on May 13, 2024
Dear Ashley,Along with the team of Banyan Tree Bangkok, I would like to thank you for staying at our hotel on your recent visit to Bangkok. Thank you as well for taking the time to review on your recent stay with us. We are all very delighted to know that you have enjoyed your experience at our hotel. Please do not hesitate to come back and visit us again next time you are in Bangkok. With best regards, Nopparat Aumpa General Manager

10/10 Excellent

lotto

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall excellent hotel
Stayed 2 nights in Apr 2024
Response from Nopparat Aumpa General Manager on Apr 22, 2024
Dear Lotto,Along with the team of Banyan Tree Bangkok, I would like to thank you for staying at our hotel on your recent visit to Bangkok. Thank you as well for taking the time to review on your recent stay with us. We are all very delighted to know that you have enjoyed your experience at our hotel. Please do not hesitate to come back and visit us again next time you are in Bangkok. With best regards, Nopparat Aumpa General Manager

8/10 Good

Robert, KOROR

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I would. Recommend to have atleast one full mirror in the room for ladies All taxies are rip off now days hotel should help recommend guest
Stayed 4 nights in Apr 2024
Response from Nopparat Aumpa General Manager on Apr 17, 2024
Dear Robert,Along with the team of Banyan Tree Bangkok, I would like to thank you for staying at our hotel on your recent visit to Bangkok. Thank you as well for taking the time to review on your recent stay with us. We are all very delighted to know that you have enjoyed your experience at our hotel. Please do not hesitate to come back and visit us again next time you are in Bangkok. With best regards,Nopparat AumpaSAVP / General Manager

10/10 Excellent

Soojung

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great price for all the amenities we enjoyed. Staffs were very friendly and helpful. Must stay again
Stayed 3 nights in Apr 2024
Response from Nopparat Aumpa General Manager on Apr 12, 2024
Dear Soojung,Along with the team of Banyan Tree Bangkok, I would like to thank you for staying at our hotel on your recent visit to Bangkok. Thank you as well for taking the time to review on your recent stay with us. We are all very delighted to know that you have enjoyed your experience at our hotel. Please do not hesitate to come back and visit us again next time you are in Bangkok. With best regards, Nopparat Aumpa General Manager

10/10 Excellent

EDWARD

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, Close enough to all areas of interest, good transport nextworks if needing the underground MRT, but we mainly used Grab App for taxi services Great spot and will not hesitate to stay again
Stayed 3 nights in Apr 2024
Response from Nopparat Aumpa General Manager on Apr 12, 2024
Dear EDWARD,Along with the team of Banyan Tree Bangkok, I would like to thank you for staying at our hotel on your recent visit to Bangkok. Thank you as well for taking the time to review on your recent stay with us. We are all very delighted to know that you have enjoyed your experience at our hotel. Please do not hesitate to come back and visit us again next time you are in Bangkok. With best regards, Nopparat Aumpa General Manager

10/10 Excellent

Rachel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Mar 2024
Response from Nopparat Aumpa General Manager on Apr 22, 2024
Dear Rachel,Along with the team of Banyan Tree Bangkok, I would like to thank you for staying at our hotel on your recent visit to Bangkok. Thank you as well for taking the time to review on your recent stay with us. We are all very delighted to know that you have enjoyed your experience at our hotel. Please do not hesitate to come back and visit us again next time you are in Bangkok. With best regards, Nopparat Aumpa General Manager

10/10 Excellent

Jennifer

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great
Stayed 3 nights in Mar 2024
Response from Nopparat Aumpa General Manager on Apr 1, 2024
Dear Jennifer,Along with the team of Banyan Tree Bangkok, I would like to thank you for staying at our hotel on your recent visit to Bangkok. Thank you as well for taking the time to review on your recent stay with us. We are all very delighted to know that you have enjoyed your experience at our hotel. Please do not hesitate to come back and visit us again next time you are in Bangkok. With best regards, Nopparat Aumpa General Manager

10/10 Excellent

Zeezee

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a great location. Beautiful roof top bar.
Stayed 3 nights in Mar 2024
Response from Nopparat Aumpa General Manager on Mar 28, 2024
Dear Lee,Along with the team of Banyan Tree Bangkok, I would like to thank you for staying at our hotel on your recent visit to Bangkok. Thank you as well for taking the time to review on your recent stay with us. We are all very delighted to know that you have enjoyed your experience at our hotel. Please do not hesitate to come back and visit us again next time you are in Bangkok. With best regards, Nopparat Aumpa General Manager

10/10 Excellent

Archchun

Stayed 7 nights in Mar 2024
Response from Nopparat Aumpa General Manager on Apr 17, 2024
Dear Archchun,Along with the team of Banyan Tree Bangkok, I would like to thank you for staying at our hotel on your recent visit to Bangkok. Thank you as well for taking the time to review on your recent stay with us. We are all very delighted to know that you have enjoyed your experience at our hotel. Please do not hesitate to come back and visit us again next time you are in Bangkok. With best regards,Nopparat AumpaSAVP / General Manager

6/10 Okay

Jon

Stayed 2 nights in Mar 2024
Response from Nopparat Aumpa General Manager on Apr 12, 2024
Dear Khun Jon,Thank you very much for staying at Banyan Tree Bangkok and reviewing your experience for us.My team and I regret to hear about the inconvenience you encountered. With a lack of personal information, we were however unable to locate your reservation and look into the areas of your concerns. We would appreciate if you could kindly share your resevation details with us via email so that we can conduct a thorough review of your recent experience for our continuing improvement process.Ultimately, our hope is that this one stay will not completely mar your whole perception of the hotel and that we will be given renewed opportunities in the future to welcome you back to prove that we are worthy of your patronage. With best regards,Nopparat AumpaSAVP / General Manager

10/10 Excellent

Terry, Dallas

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property and staff are amazing. The roof top restaurant and Moon Bar are a must do. We did find ourselves having to take taxis most places so the location wasnt the most convenient.
Stayed 5 nights in Mar 2024
Response from Nopparat Aumpa General Manager on Mar 22, 2024
Dear Terri,Along with the team of Banyan Tree Bangkok, I would like to thank you for staying at our hotel on your recent visit to Bangkok. Thank you as well for taking the time to review on your recent stay with us. We are all very delighted to know that you have enjoyed your experience at our hotel. Please do not hesitate to come back and visit us again next time you are in Bangkok. With best regards, Nopparat Aumpa General Manager

10/10 Excellent

Michael

Traveled with partner
Liked: Amenities
The staff are so friendly. I’d highly recommend banyan tree. Everyone that works there goes above and beyond to make your stay comfortable
Stayed 2 nights in Mar 2024
Response from Nopparat Aumpa General Manager on Mar 15, 2024
Dear Michael,Thank you for staying at Banyan Tree Bangkok, and for taking the time to write a review about your experience.We are very happy to learn that you enjoyed your time with us and thank you very much for sharing such positive comments especially about our staff's services.We do use these reviews to improve our guests' experiences and I will be sure to share your comments with the team for their recognition. Again, thank you for sharing your experience and we look forward to welcoming you on your next visit to Bangkok and please feel free to recommend Banyan Tree Bangkok to your family and friends.With best regards, Nopparat Aumpa General Manager

10/10 Excellent

kamran

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 1 night in Mar 2024
Response from Nopparat Aumpa General Manager on Mar 15, 2024
Dear kamran,Along with the team of Banyan Tree Bangkok, I would like to thank you for staying at our hotel on your recent visit to Bangkok. Thank you as well for taking the time to review on your recent stay with us. We are all very delighted to know that you have enjoyed your experience at our hotel. Please do not hesitate to come back and visit us again next time you are in Bangkok. With best regards, Nopparat Aumpa General Manager

10/10 Excellent

Trista, Balmain

Stayed 1 night in Mar 2024
Response from Nopparat Aumpa General Manager on Apr 4, 2024
Dear Trista,Along with the team of Banyan Tree Bangkok, I would like to thank you for staying at our hotel on your recent visit to Bangkok. Thank you as well for taking the time to review on your recent stay with us. We are all very delighted to know that you have enjoyed your experience at our hotel. Please do not hesitate to come back and visit us again next time you are in Bangkok. With best regards, Nopparat Aumpa General Manager

10/10 Excellent

kamran

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good customer service
Stayed 3 nights in Mar 2024
Response from Nopparat Aumpa General Manager on Mar 11, 2024
Dear kamran,Along with the team of Banyan Tree Bangkok, I would like to thank you for staying at our hotel on your recent visit to Bangkok. Thank you as well for taking the time to review on your recent stay with us. We are all very delighted to know that you have enjoyed your experience at our hotel. Please do not hesitate to come back and visit us again next time you are in Bangkok. With best regards, Nopparat Aumpa General Manager

10/10 Excellent

matthew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Over all the property is nice. Great staff.
Stayed 1 night in Feb 2024
Response from Nopparat Aumpa General Manager on Mar 6, 2024
Dear Matthew,Along with the team of Banyan Tree Bangkok, I would like to thank you for staying at our hotel on your recent visit to Bangkok. Thank you as well for taking the time to review on your recent stay with us. We are all very delighted to know that you have enjoyed your experience at our hotel. Please do not hesitate to come back and visit us again next time you are in Bangkok. With best regards, Nopparat Aumpa General Manager

8/10 Good

kenneth

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Helpful staff and very clean but the rooms are starting to look a little tired. Good location and moon bar is good, if a bit expensive.
Stayed 4 nights in Mar 2024
Response from Nopparat Aumpa General Manager on Mar 6, 2024
Dear kenneth,Along with the team of Banyan Tree Bangkok, I would like to thank you for staying at our hotel on your recent visit to Bangkok. Thank you as well for taking the time to review on your recent stay with us. We are all very delighted to know that you have enjoyed your experience at our hotel. Please do not hesitate to come back and visit us again next time you are in Bangkok. With best regards, Nopparat Aumpa General Manager

10/10 Excellent

Katie

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
Gorgeous room, friendly staff, great dining/drink options
Stayed 2 nights in Mar 2024
Response from Nopparat Aumpa General Manager on Mar 6, 2024
Dear Katie,Along with the team of Banyan Tree Bangkok, I would like to thank you for staying at our hotel on your recent visit to Bangkok. Thank you as well for taking the time to review on your recent stay with us. We are all very delighted to know that you have enjoyed your experience at our hotel. Please do not hesitate to come back and visit us again next time you are in Bangkok. With best regards, Nopparat Aumpa General Manager

10/10 Excellent

Hang yu

Stayed 3 nights in Feb 2024
Response from Nopparat Aumpa General Manager on Mar 25, 2024
Dear Hang yu,Along with the team of Banyan Tree Bangkok, I would like to thank you for staying at our hotel on your recent visit to Bangkok. Thank you as well for taking the time to review on your recent stay with us. We are all very delighted to know that you have enjoyed your experience at our hotel. Please do not hesitate to come back and visit us again next time you are in Bangkok. With best regards, Nopparat Aumpa General Manager

8/10 Good

natalie

Liked: Cleanliness, amenities, property conditions & facilities
Nice hotel .. staff were average
Stayed 1 night in Feb 2024
Response from Nopparat Aumpa General Manager on Feb 28, 2024
Dear natalie,Along with the team of Banyan Tree Bangkok, I would like to thank you for staying at our hotel on your recent visit to Bangkok. Thank you as well for taking the time to review on your recent stay with us. We are all very delighted to know that you have enjoyed your experience at our hotel. Please do not hesitate to come back and visit us again next time you are in Bangkok. With best regards, Nopparat Aumpa General Manager

10/10 Excellent

Molly

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property's location can't be beat. A short walk to the impressive Lumpini Park, easy shopping and cafes on Soi Sathon. Check in/out is seamless and room service is impeccable. Also appreciate the efficient laundry service. Especially of note was the phenomenal housekeeping staff and their attentiveness. Very hard workers who make a difference with their small touches multiple times a day. I can't wait to stay here again. It will be the reason we return to BKK.
Stayed 4 nights in Feb 2024
Response from Nopparat Aumpa General Manager on Mar 1, 2024
Dear Molly,We are delighted to know that you have stayed at Banyan Tree Bangkok and to learn that you enjoyed your experience with us. Thank you as well for taking the time to share your positive feedback with us. We glad to know that your feedback regarding our services has made your stay with us more wonderful. We hope that these have made your stay with us more relaxing and memorable.I will gladly share your comments with the team as I am sure that this will motivate them to continue to provide the same level of service to our future guests. Again, thank you for taking the time to send your feedback and we hope to welcome you and your friends and family to Banyan Tree Bangkok in the future. With best regards, Nopparat Aumpa General Manager

10/10 Excellent

Jacqueline

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The staff here at the property are amazing Especially in the Premier Lounge area, helpful, friendly, and professional. If you get a chance to upgrade do it well worth it The only downer is the roof- top bar way too many people up there.
Stayed 3 nights in Feb 2024
Response from Nopparat Aumpa General Manager on Feb 15, 2024
Dear Jacqueline,We are delighted to know that you have stayed at Banyan Tree Bangkok and to learn that you enjoyed your experience with us. Thank you as well for taking the time to share your positive feedback with us. We glad to know that your feedback regarding our services has made your stay with us more wonderful. We hope that these have made your stay with us more relaxing and memorable.I will gladly share your comments with the team as I am sure that this will motivate them to continue to provide the same level of service to our future guests. Again, thank you for taking the time to send your feedback and we hope to welcome you and your friends and family to Banyan Tree Bangkok in the future. With best regards, Nopparat Aumpa General Manager

10/10 Excellent

Julia

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful views, great staff. No issues at all
Stayed 2 nights in Feb 2024
Response from Nopparat Aumpa General Manager on Feb 13, 2024
Dear Julia,Along with the team of Banyan Tree Bangkok, I would like to thank you for staying at our hotel on your recent visit to Bangkok. Thank you as well for taking the time to review on your recent stay with us. We are all very delighted to know that you have enjoyed your experience at our hotel. Please do not hesitate to come back and visit us again next time you are in Bangkok. With best regards, Nopparat Aumpa General Manager

10/10 Excellent

kevin

Liked: Cleanliness, staff & service, property conditions & facilities
Awsome roof top bar and resturant. Expensive but worth it
Stayed 2 nights in Feb 2024
Response from Nopparat Aumpa General Manager on Feb 14, 2024
Dear kevin,Along with the team of Banyan Tree Bangkok, I would like to thank you for staying at our hotel on your recent visit to Bangkok. Thank you as well for taking the time to review on your recent stay with us. We are all very delighted to know that you have enjoyed your experience at our hotel. Please do not hesitate to come back and visit us again next time you are in Bangkok. With best regards, Nopparat Aumpa General Manager

10/10 Excellent

Aman

Stayed 2 nights in Feb 2024
Response from Nopparat Aumpa General Manager on Feb 13, 2024
Dear Aman,Along with the team of Banyan Tree Bangkok, I would like to thank you for staying at our hotel on your recent visit to Bangkok. Thank you as well for taking the time to review on your recent stay with us. We are all very delighted to know that you have enjoyed your experience at our hotel. Please do not hesitate to come back and visit us again next time you are in Bangkok. With best regards, Nopparat Aumpa General Manager

10/10 Excellent

Robert

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had 2 nights here, found it very good. The Vertigo Bar was great and we found the area very safe
Stayed 2 nights in Feb 2024
Response from Nopparat Aumpa General Manager on Feb 13, 2024
Dear Robert,Along with the team of Banyan Tree Bangkok, I would like to thank you for staying at our hotel on your recent visit to Bangkok. Thank you as well for taking the time to review on your recent stay with us. We are all very delighted to know that you have enjoyed your experience at our hotel. Please do not hesitate to come back and visit us again next time you are in Bangkok. With best regards, Nopparat Aumpa General Manager

10/10 Excellent

Elliot

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel experience. Felt important and indulged.
Stayed 3 nights in Feb 2024
Response from Nopparat Aumpa General Manager on Feb 8, 2024
Dear Elliot,Along with the team of Banyan Tree Bangkok, I would like to thank you for staying at our hotel on your recent visit to Bangkok. Thank you as well for taking the time to review on your recent stay with us. We are all very delighted to know that you have enjoyed your experience at our hotel. Please do not hesitate to come back and visit us again next time you are in Bangkok. With best regards, Nopparat Aumpa General Manager

8/10 Good

Grant

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Check in was slow and late. Didn’t get into our room until after 4pm. Other than that everything was great.
Stayed 3 nights in Feb 2024
Response from Nopparat Aumpa General Manager on Feb 8, 2024
Dear Grant,Along with the team of Banyan Tree Bangkok, I would like to thank you for staying at our hotel on your recent visit to Bangkok. Thank you as well for taking the time to review on your recent stay with us. We are all very delighted to know that you have enjoyed your experience at our hotel. We have also noted of the areas that you feel can be improved such as the check-in service.We will share this feedback with the team and look at these aspects of service which we fell short to improve in the future.We do hope that you will consider staying with us on your next visit so that we can show you the essence of the renowned Banyan Tree service.With Best WishesNopparat AumpaGeneral Manager

10/10 Excellent

lee

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
직원들 너무 친절하고 방과 욕실이 아주 넓고 쾌적했어요. 특히 여행을 그렇게 많이 가봤지만 청소가 너무 완벽하고 세심함에 감동했어요.
Stayed 3 nights in Feb 2024
Response from Nopparat Aumpa General Manager on Feb 8, 2024
Dear Lee,Along with the team of Banyan Tree Bangkok, I would like to thank you for staying at our hotel on your recent visit to Bangkok. Thank you as well for taking the time to review on your recent stay with us. We are all very delighted to know that you have enjoyed your experience at our hotel. Please do not hesitate to come back and visit us again next time you are in Bangkok. With best regards, Nopparat Aumpa General Manager

10/10 Excellent

Jan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 2 nights in Feb 2024
Response from Nopparat Aumpa General Manager on Feb 8, 2024
Dear Jan,Along with the team of Banyan Tree Bangkok, I would like to thank you for staying at our hotel on your recent visit to Bangkok. Thank you as well for taking the time to review on your recent stay with us. We are all very delighted to know that you have enjoyed your experience at our hotel. Please do not hesitate to come back and visit us again next time you are in Bangkok. With best regards, Nopparat Aumpa General Manager

10/10 Excellent

Lanibell L

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Three night stay with family
Banyan Tree service is excellent in all aspects. There was a slight problem with our room in that the AC was malfunctioning (too cold) and could not be adjusted to a more comfortable temp. My mom had the sniffles because of this and management was kind enough to send her some fresh fruits to make her feel better.
Stayed 3 nights in Jan 2024
Response from Nopparat Aumpa General Manager on Feb 8, 2024
Dear Lanibell L,Along with the team of Banyan Tree Bangkok, I would like to thank you for staying at our hotel on your recent visit to Bangkok. Thank you as well for taking the time to review on your recent stay with us. We are all very delighted to know that you have enjoyed your experience at our hotel. Please do not hesitate to come back and visit us again next time you are in Bangkok. With best regards, Nopparat Aumpa General Manager

10/10 Excellent

Daniel, Toronto

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent getaway in a busy city like Bangkok. Staff and service levels are beyond helpful and hospitable. I would absolutely return and recommend. Check out the rooftop bar and pool and gym facilities.
Stayed 2 nights in Feb 2024
Response from Nopparat Aumpa General Manager on Feb 8, 2024
Dear Daniel,Thank you for staying at Banyan Tree Bangkok, and for taking the time to write a review about your experience.We are very happy to learn that you enjoyed your time with us and thank you very much for sharing such positive comments especially about our accommodation and our services.

10/10 Excellent

William

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Banyan Tree is am excellent property! Large comfortable room with couch area, desk area and spacious bathroom. Great in room dining options and mini bar. The onsite bars and restaurants are amazing. And the staff is top notch. Definitely recommend
Stayed 2 nights in Feb 2024
Response from Nopparat Aumpa General Manager on Feb 8, 2024
Dear William,Thank you for staying at Banyan Tree Bangkok, and for taking the time to write a review about your experience.We are very happy to learn that you enjoyed your time with us and thank you very much for sharing such positive comments especially about our accommodation and our services. We do use these reviews to improve our guests' experiences and I will be sure to share your comments with the team for their recognition. Again, thank you for sharing your experience and we look forward to welcoming you on your next visit to Bangkok and please feel free to recommend Banyan Tree Bangkok to your family and friends.With best regards, Nopparat Aumpa General Manager

2/10 Terrible

CAI QIING

Stayed 2 nights in Feb 2024
Response from Nopparat Aumpa General Manager on Feb 13, 2024
Dear Valued Guest,Thank you very much for choosing the hospitality of Banyan Tree Bangkok for your recent stay and sharing your thoughts on your experience.Ensuring the delivery of exceptional and intuitive services is our constant endeavor. My team and I are genuinely sorry for the inconvenience you encountered. With a lack of your personaldetails, we would appreciate if you could share your reservation information with us via email for our continuing improvement process. Looking ahead, it is our sincere hope that we would have the privilege of welcoming you back and showcase our genuine hospitality of Banyan Tree Bangkok.With best regards,Nopparat Aumpa General Manager

8/10 Good

Pearl

Liked: Cleanliness, staff & service
Stayed 1 night in Feb 2024
Response from Nopparat Aumpa General Manager on Mar 21, 2024
Dear Pearl,Along with the team of Banyan Tree Bangkok, I would like to thank you for staying at our hotel on your recent visit to Bangkok. Thank you as well for taking the time to review on your recent stay with us. We are all very delighted to know that you have enjoyed your experience at our hotel. Please do not hesitate to come back and visit us again next time you are in Bangkok. With best regards, Nopparat Aumpa General Manager

10/10 Excellent

Miguel, Quincy

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Banyan Tree Bangkok is a beautiful place. The pool is beautiful, and the rooftop restaurant has views that’ll blow you away. Staff are so catering as well.
Stayed 2 nights in Feb 2024
Response from Nopparat Aumpa General Manager on Feb 6, 2024
Dear Miguel,Along with the team of Banyan Tree Bangkok, I would like to thank you for staying at our hotel on your recent visit to Bangkok. Thank you as well for taking the time to review on your recent stay with us. We are all very delighted to know that you have enjoyed your experience at our hotel. Please do not hesitate to come back and visit us again next time you are in Bangkok. With best regards, Nopparat Aumpa General Manager

10/10 Excellent

Kai Wing

Stayed 3 nights in Feb 2024
Response from Nopparat Aumpa General Manager on Feb 6, 2024
Dear Kai Wing,Along with the team of Banyan Tree Bangkok, I would like to thank you for staying at our hotel on your recent visit to Bangkok. Thank you as well for taking the time to review on your recent stay with us. We are all very delighted to know that you have enjoyed your experience at our hotel. Please do not hesitate to come back and visit us again next time you are in Bangkok. With best regards, Nopparat Aumpa General Manager

10/10 Excellent

KIN FAI GARY

Business traveler
Liked: Cleanliness, staff & service
Very nice upgrade to Club Floor on 50th Floor. Check in was smooth. I like the excellent Moon bar as well as the Vertigo Restaurant as they have priority for hotel guests to go in. Will stay again.
Stayed 2 nights in Jan 2024
Response from Nopparat Aumpa General Manager on Feb 5, 2024
Dear KIN FAI GARY,Thank you for staying at Banyan Tree Bangkok, and for taking the time to write a review about your experience.We are very happy to learn that you enjoyed your time with us and thank you very much for sharing such positive comments especially about our accommodation and our restaurant. We do use these reviews to improve our guests' experiences and I will be sure to share your comments with the team for their recognition. Again, thank you for sharing your experience and we look forward to welcoming you on your next visit to Bangkok and please feel free to recommend Banyan Tree Bangkok to your family and friends.With best regards, Nopparat Aumpa General Manager

10/10 Excellent

Yigal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing!!!!
Stayed 1 night in Feb 2024
Response from Nopparat Aumpa General Manager on Feb 5, 2024
Dear Yigal,Along with the team of Banyan Tree Bangkok, I would like to thank you for staying at our hotel on your recent visit to Bangkok. Thank you as well for taking the time to review on your recent stay with us. We are all very delighted to know that you have enjoyed your experience at our hotel. Please do not hesitate to come back and visit us again next time you are in Bangkok. With best regards, Nopparat Aumpa General Manager

10/10 Excellent

james

Stayed 2 nights in Jan 2024
Response from Nopparat Aumpa General Manager on Feb 5, 2024
Dear james,Along with the team of Banyan Tree Bangkok, I would like to thank you for staying at our hotel on your recent visit to Bangkok. Thank you as well for taking the time to review on your recent stay with us. We are all very delighted to know that you have enjoyed your experience at our hotel. Please do not hesitate to come back and visit us again next time you are in Bangkok. With best regards, Nopparat Aumpa General Manager

8/10 Good

Hiu Wai

Stayed 1 night in Jan 2024
Response from Nopparat Aumpa General Manager on Feb 5, 2024
Dear Hiu Wai,Along with the team of Banyan Tree Bangkok, I would like to thank you for staying at our hotel on your recent visit to Bangkok. Thank you as well for taking the time to review on your recent stay with us. We are all very delighted to know that you have enjoyed your experience at our hotel. Please do not hesitate to come back and visit us again next time you are in Bangkok. With best regards, Nopparat Aumpa General Manager

10/10 Excellent

Thomas

Stayed 1 night in Jan 2024
Response from Nopparat Aumpa General Manager on Feb 5, 2024
Dear Thomas,Along with the team of Banyan Tree Bangkok, I would like to thank you for staying at our hotel on your recent visit to Bangkok. Thank you as well for taking the time to review on your recent stay with us. We are all very delighted to know that you have enjoyed your experience at our hotel. Please do not hesitate to come back and visit us again next time you are in Bangkok. With best regards, Nopparat Aumpa General Manager

10/10 Excellent

Su Jin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
good
Stayed 4 nights in Jan 2024
Response from Nopparat Aumpa General Manager on Feb 1, 2024
Dear Su Jin,Along with the team of Banyan Tree Bangkok, I would like to thank you for staying at our hotel on your recent visit to Bangkok. Thank you as well for taking the time to review on your recent stay with us. We are all very delighted to know that you have enjoyed your experience at our hotel. Please do not hesitate to come back and visit us again next time you are in Bangkok. With best regards, Nopparat Aumpa General Manager

10/10 Excellent

Paula

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel
Lovely hotel and great service. Especially from the concierge. Nothing is too much trouble. Nice touches with incense and essential oils in room
Stayed 3 nights in Jan 2024
Response from Nopparat Aumpa General Manager on Jan 30, 2024
Dear Paula,Thank you for visiting Banyan Tree Bangkok recently and for leaving a positive rating. We are delighted to know that you have enjoyed your experience with us.We do hope to welcome you back again in the near future.With Best Wishes Nopparat Aumpa General Manager

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect Stay!
Absolutely fantastic hotel. Room was beautiful and spacious (One-Bedroom Suite). Amenities are great, and weren't over crowded. Definitely recommend if you want to stay in luxury while in Bangkok. Staff is fantastic and attentive.
Stayed 1 night in Jan 2024
Response from Nopparat Aumpa General Manager on Jan 30, 2024
Dear Michael,Thank you for staying at Banyan Tree Bangkok, and for taking the time to write a review about your experience.We are very happy to learn that you enjoyed your time with us and thank you very much for sharing such positive comments especially about our accommodation and our services. We do use these reviews to improve our guests' experiences and I will be sure to share your comments with the team for their recognition. Again, thank you for sharing your experience and we look forward to welcoming you on your next visit to Bangkok and please feel free to recommend Banyan Tree Bangkok to your family and friends.With best regards, Nopparat Aumpa General Manager

10/10 Excellent

Michael

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property is very upscale and clean. Staff was very friendly and helpful. Restaurant and bars on 52nd and 59th Floors were breathtaking. Breakfast buffet was delicious with a lot of choices.
Stayed 3 nights in Jan 2024
Response from Nopparat Aumpa General Manager on Jan 30, 2024
Dear Michael,Thank you for staying at Banyan Tree Bangkok, and for taking the time to write a review about your experience.We are very happy to learn that you enjoyed your time with us and thank you very much for sharing such positive comments especially about our accommodation and our services. We do use these reviews to improve our guests' experiences and I will be sure to share your comments with the team for their recognition. Again, thank you for sharing your experience and we look forward to welcoming you on your next visit to Bangkok and please feel free to recommend Banyan Tree Bangkok to your family and friends.With best regards, Nopparat Aumpa General Manager