Thank you Jeremy so much, as much as we rather you have 5 star stay we are so pleased you noticed our staff and enjoyed your stay. We hope to host you again and Happy Holidays!

We appreciate your feedback. We are located in a residential area with St. Michael's College right across the street. It is very safe and quiet. We apologize that was not your experience but are glad to see you found your accommodations to be clean.

Thank you for taking the time to share your feedback.

We apologize you experienced some maintenance issues with your room but appreciate you sharing your feedback.

We appreciate you sharing your thoughts about your stay and hope to have the opportunity to host you again in the future.

Thank you for sharing your thoughts, we are glad you enjoyed your stay!

Good Morning Alan, We thank you so much for your 5 star review! We are so pleased you were happy with your stay.

Thank you for sharing your feedback. I spoke with you over the phone and advised that the additional authorizations will come off the cards within a few business days. Some credit card companies do place an additional hold on your card after the charge for the room but that is not something we can control at the hotel level. With Monday being a holiday and banks being closed, that will likely add time to the hold being released. We hope you enjoyed your experience at the hotel.

Good Morning David,We thank you so much for your 5 star review! We are so pleased to hear you enjoyed your stay.

Hi John,Thank you for noticing our staff we strive to give the best customer service. Yes, we do have a lot of hanging out, however there is no smoking in any Vermont hotels, motels, bars, inns and even some streets so there will alway be persons outside. But we thank you so much for your kind review and hope to host you again.

Thank you for sharing your feedback about your experience!

We're very sorry you were not happy with your experience. We wish you safe and pleasant future travels.

Thank you for sharing your feedback.

Thank you for sharing your feedback, we are so happy you enjoyed your stay!

We sincerely apologize for the overbooking issue but are gld Expedia was able to help you find alternate accommodations. It's an unfortunate situation but not uncommon for hotels to have to deal with from time to time.

We apologize you for the experience you have described. We did cancel your reservation for free so it seems a bit unjust to leave us a review based on your experience of the parking lot and not an actual stay.

Thank you for sharing your feedback. We do have coffee makers for the rooms available upon request! We hope to see you again

Thank you for your response. I'm sorry your Anonymous for I would gladly look into your non-refundable reservation, we are very clear with our guests when asked and if you had told us at the Front Desk that you had concerns we would have gladly discussed and possibly been able to help you cancel your non-refundable reservation that was made through a third party and not us directly. We are not a homeless shelter we have many displaced families due the recent flooding's in the area as well as many extended stays. Many contractors, traveling nurses. Because the State of Vermont has a law of not smoking in Hotels, Motels, Inns any guests that are smokers must smoke outside, just b/c they smoke doesn't make them a homeless person. We wish you all the best in your future travels.

We are happy to hear that you enjoyed your stay with us! We have been doing renovations and are excited to hear that the efforts are paying off. We will take your comments about the visibility of the entrance into consideration so we can make adjustments for the future. We look forward to seeing you again in the future!

We are very happy to hear that you enjoyed your stay with us! We look forward to seeing you again in the future.

We sincerely apologize your stay was less than satisfactory. Please know our front desk is always available to speak with you regarding any concerns you may have.

Thank you for taking the time to share your feedback. We are glad you found the staff to be friendly and enjoyed the convenience of our local bus routes! We sincerely appreciate that you have taken the time to review our room cleanliness. We take pride in our efforts to provide not only a clean/sanitary room but an overall clean/sanitary hotel. We are so glad you enjoyed your stay with us! We wish you safe and pleasant travels in the future.

Thank you for taking the time to share your feedback. We are glad you found the staff to be friendly and our beds comfy! We sincerely apologize for the safety concerns and cleanliness issues you have mentioned. Our security team works diligently to ensure we always have a safe location for both our guests and our employees. Taking a look back at the front desk log, we don't see that the front desk was made away of your concerns. We encourage our guests to provide any and all feedback to help us continue to grow as a hotel. Please know the front desk is available 24/7 and we welcome the opportunity to address your concerns before during your stay to ensure your time with us is great! We wish you safe and pleasant travels in the future.

We apologize your experience was not our typical service or accommodations that we provide to our valued guests. We appreciate you taking the time to share feedback.

We apologize your experience was less than satisfactory. Checking someone into an occupied room is a very rare occurrence and not typical with our hotel. After looking back in our front desk log, we can't find any notes that describe the situation you have stated happened. It was noted that the first room you tried to check into had trouble with the door and you and the staff couldn't get it open at all. After that issue, you were moved to another room that you remained it and we didn't hear about any issues after that. The original room was not occupied but just had a lock issue that was rectified the following morning by maintenance. Please know the front desk staff is always available to address your concerns while you are here.

Thank you so much for your kind feedback about our staff! We hope to see you again during your future travels to the Burlington Area.

We appreciate your candid and honest review Loey. We are continuing to upgrade our property with a completely new Days Inn package. The staff is excited for what the completed project will look like and we hope you will return to see it!

We appreciate you sharing your feedback. Please know our front desk staff is available 24/7 and we welcome the opportunity to know what we can do to improve your experience. I hope you will allow us the chance to host you again in the future.

We thank you for taking the time to share your feedback and are saddened our property did not meet your expectations. We wish you safe and pleasant future travels.

Thank you for your 5 out of 5 review! We hope to see you again in the future.

We appreciate you taking the time to share your candid feedback. We are pleased you found your accommodations to be clean and comfortable. The staff will be reviewing your other comments so we can make the necessary improvements.

Thank you so much for your 5 Star review. We strive to make every guest have a pleasant stay.

We are happy to hear that you found our staff to be friendly! We will pass on this comment and look forward to seeing you again in the future!

Thank you so much for your feedback! We hope to have the opportunity to host you again in the future.

We are sorry to hear you did not enjoy your stay. Unfortunately the "detritus" that you found seemed to be dirt that had fallen off someone's shoes when going to a room nearby. We do not have housekeeping 24/7 to vacuum the hallways and so things like this do happen. The people outside were people going to the designated smoking areas as our hotel is a smoke free building. We will work on making visits more pleasurable and wish your well on your future stays at other properties.

Thank you Nancy for taking the time to leave us a review. We are delighted to hear you enjoyed your stay with us. We hope to see you again in the future.

We are sorry to hear that you did not enjoy your stay with us. We are currently undergoing renovations to make sure everyone's stays can be as pleasant as possible in the future. We wish you well with your future stays at other properties!