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He was the worst stay in hotel in Paris even we find a mouse in the room this is very bad for a hotel four star
The worst thing is when we report it to the front desk they told me is normal in Paris there is plenty mouses and rats this is not answer to give for comforting people.
We loved our stay at the Hotel California. The desk people arranged our rooms efficiently for all of us. I’m 81 and my room had a walk in shower and grab bars. My granddaughters had rooms for them to gather. And my daughter had Room 701 with a table where we could play board games. Location is perfect for walking. We’re coming back!!!
Carol
Stayed 4 nights in Mar 2020
6/10 Okay
Verified traveler
Feb 15, 2020
Verified traveler
Stayed 1 night in Feb 2020
Response from CLARISSE on Feb 25, 2020
Dear guest
Thank you for your kind visit and appreciation.
We regret that you had an average experience with us and hope to have the opportunity to welcome you back in order to strenghten you in your choice: Hotel California is the place to stop by.
With our best regards
Clarisse THIRY
Hotel General Manager
Cher Wael
Toute l'équipe de l'Hôtel California tient à vous remercier de votre récent séjour et sommes ravis que votre expérience ait été des plus réussies.
Restant à votre entière disposition pour une nouvelle expérience unique.
Bien cordialement
Clarisse THIRY
Hotel General Manager
The room was adequate in size. Service was slow requiring a long wait and much staff discussion before anything happened. The “amenities” included airport transportation. They neglected to mention the fee for this which was higher than a taxi. A lot of assurances and promises but little prompt performance.
Verified traveler
Stayed 5 nights in Jan 2020
Response from CLARISSE on Jan 30, 2020
Dear guest
Thank you for your recent stay to our charming hotel and for taking time to leave us your kind review.
We are glad that our accomodations have been able to meet your expectations but not our service.
Be assured that your remarks have been taken with our highest attention and our priority is our guests satisfaction.
Looking forward to welcoming you back in order to restore your trust.
With our best regards
Clarisse THIRY
Hotel General Manager
This Hotel is perfectly located and just off the Champs-Elysees. The staff was very friendly and the hotel was clean and inviting. We had a standard room. The bed was very comfortable. The bathroom was well appointed but very narrow and only room for 1 person at a time. There was a great Irish Pub a few doors down that had great food. If in Paris again i would definitely stay here again.
Verified traveler
Stayed 2 nights in Dec 2019
Response from CLARISSE on Jan 14, 2020
Dear guest
Thank you for your recent stay to our charming hotel and for taking time to leave us such a generous review.
We assured that it has been proudly shared with our entire staff and remain at your entire disposal, next time you plan to visit our beautiful Paris.
With our warmest regards
Clarisse THIRY
Hotel General Manager
Dear guest
Thank you for your recent visit to the Hotel California and for taking time to share such a great experience on expedia.com.
We are glad that you enjoyed the amazing location we are fortunate to have and remain at your entire disposal next time you plan to visit our beautiful Paris again.
With our best regards
Clarisse THIRY
Hotel General Manager
8/10 Good
Verified traveler
Traveled with partner
Jan 4, 2020
Location is great. Two minutes from champs elysees. Staff is so so. Some are very friendly and some are unfriendly. Breakfast is average and if you want an omelette or sunny side eggs you need to pay an extra 7euros or just settle for the cold scrambled eggs. Dishes need to be checked as some were dirty. Room and bathroom were clean and well heated.
Verified traveler
Stayed 4 nights in Dec 2019
Response from CLARISSE on Jan 30, 2020
Dear guest
Thank you for your recent stay to the Hotel California and for taking time to share your experience with us.
We are glad that the great location we are fortunate to have and accomodations have been able to meet your expectations.
We nevertheless regret your average appreciation concerning our breakfast service and assure you that your remarks have been taken with our Food and beverage highest attention.
Looking forward to welcoming you back in order to let you appreciate our improvements.
With our best regards
Clarisse THIRY
Hotel General Manager
Staff was very friendly. Specially Joseph from front desk.
Maria/Christina
Stayed 4 nights in Dec 2019
Response from CLARISSE on Dec 30, 2019
Dear Maria-Christina,
thank you very much for your recent stay to our charming hotel and for taking time to share such a great experience with us.
Be assured that our entire staff , especially Joseph , are glad for having able to meet your expectations entirely.
Thank you again for your trust and have an Happy Holiday Season !
With our best regards
Clarisse THIRY
Hotel General Manager
4/10 Poor
Hanan
Traveled with group
Dec 13, 2019
Disliked: Staff & service
Hanan
Stayed 9 nights in Dec 2019
Response from CLARISSE on Dec 30, 2019
Dear Hanan
Thank you for your recent visit to the Hotel California and for taking time to leave us your impressions.
We deeply regret that your experience has not been quite enjoyable and hope to have the opportunity to welcome you back in order to restore your trust.
Be assured that our main concern is our guests satisfaction.
Wishing you an Happy Holiday Season !
Best regards
Clarisse THIRY
Hotel General Manager
Dear guest
Thank you for your recent visit and kind appreciation.
We sincerely appreciate it and remain at your entire disposal next time you plan to visit our beautiful Paris !
With our best regards and warmest wishes for an Happy Holidays Season
Clarisse THIRY
Hotel General Manager
Excellent location and amazing staff. Our junior suite was on top floor so very quiet during the night.
Chetna
Stayed 4 nights in Nov 2019
Response from CLARISSE on Dec 12, 2019
Dear guest
Thank you for your recent visit and generous compliments..
We sincerely appreciate it and remain at your entire disposal next time you plan to visit our beautiful Paris !
With our best regards and warmest wishes for an Happy Holidays Season
Clarisse THIRY
Hotel General Manager
10/10 Excellent
Verified traveler
Nov 25, 2019
Verified traveler
Stayed 2 nights in Nov 2019
Response from clarisse on Nov 27, 2019
Dear guest
Thank you for your recent visit to our charming hotel and for taking time to leave us such a kind appreciation.
Looking forward to welcoming you back in order to thrill you again and again
With our best regards
Clarisse THIRY
Hotel General Manager
Dear Ahmad
Thank you very much for your recent stay to our charming hotel and kind appreciation.
Be assured that we sincerely appreciate it and look forward to welcoming you back in order to thrill you again and again.
With our best regards
Clarisse THIRY
Hotel General Manager
Location was terrific. Disappointed in dining, one evening meal. Whilst I expect to pay more in Paris it would be good if quality of meal and service reflected at least 75% of the cost.
Verified traveler
Stayed 1 night in Nov 2019
Response from CLARISSE on Nov 14, 2019
Dear guest
Thank you for your recent visit to our charming hotel and for taking time to leave us your kind review.
We sincerely appreciate it and are glad for having able to meet your expectations overall.
We nevertheless regret that your experience at our dinning room has just been average and hope to have the opportunity to welcome you back in order to strenghten you in your choice: Hotel California is the place to stop by.
With our best regards
Clarisse THIRY
Hotel General Manager
Great location, spacious rooms. Quiet and comfortable
Verified traveler
Stayed 5 nights in Oct 2019
Response from CLARISSE on Nov 7, 2019
Dear Guest
Thank you for your recent stay to our charming hotel and for generous compliments.
Be assured that we sincerely appreciate it and look forward to welcoming you back
Best regards
Clarisse THIRY
Hotel General Manager
Dear guest
Thank you for your recent visit to the Hotel Calfiornia and kind appreciation .
Looking forward to welcoming you back in a near future
Best regards
Clarisse THIRY
Hotel General Manager
10/10 Excellent
Verified traveler
Oct 22, 2019
Verified traveler
Stayed 2 nights in Oct 2019
Response from CLARISSE on Nov 7, 2019
Dear guest
Thank you for your recent visit to the Hotel Calfiornia and kind appreciation .
Looking forward to welcoming you back in a near future
Best regards
Clarisse THIRY
Hotel General Manager
Dear guest
Thank you for your recent visit to the Hotel Calfiornia and kind appreciation .
Looking forward to welcoming you back in a near future
Best regards
Clarisse THIRY
Hotel General Manager
Everything was great!!
Room was spacious & clean
Location of property was wonderful
Front desk was very helpful
Verified traveler
Stayed 6 nights in Oct 2019
Response from CLARISSE on Nov 7, 2019
Dear guest
Thank you for your recent visit to the Hotel Calfiornia and generous compliments.
We sincerely appreciate it and look forward to welcoming you back in a near future
Best regards
Clarisse THIRY
Hotel General Manager
Friendly staff. Clean and smart rooms. Nice selection of foodstuffs for breakfast and conveniently located.
Verified traveler
Stayed 1 night in Oct 2019
Response from CLARISSE on Oct 16, 2019
Dear guest
Thank you for your recent stay to the Hotel California and for taking time to leave us such a generous review.
We are glad that you ahd a great experience with us and assure that your kind compliments have been proudly shared with our friendly staff.
Looking forward to welcoming you back in order to thrill you again and again
Best regards
Clarisse THIRY
Hotel General Manager
The staff was very accommodating, exceptional service.
SusanC
Stayed 2 nights in Oct 2019
Response from CLARISSE on Oct 16, 2019
Dear Susan
Let us thank you for your visit and for such a generous review !
We sincerely appreciate it and are more than delighted that our accomodating staff contributed to such a successful experience.
Thank you for your kind compliments !
Looking forward to welcoming you back in a near future.
With our best regards
Clarisse THIRY
Hotel General Manager
They needed a renovation, places are worn out inside and outside the premises.
Verified traveler
Stayed 2 nights in Oct 2019
Response from CLARISSE on Oct 16, 2019
Dear guest
Thank you for your recent visit to the Hotel California and for taking time to leave us your kind review.
We are glad that you had a great experience with us overall and hope to have the opportunity to welcome you back for another authentic parisian experience .
With our best regards
Clarisse THIRY
Hotel General Manager
Dear guest
Thank you for your recent visit to the Hotel California and kind appreciation .
Looking forward to welcoming you back in a near future
Best regards
Clarisse THIRY
Hotel General Manager
Maid service was skipped for a day. Nobody to help with recommendations for restaurants etc.
Verified traveler
Stayed 3 nights in Oct 2019
Response from CLARISSE on Oct 7, 2019
Dear guest
Thank you for your recent visit and for taking time to leave us your kind review.
Be assured that our daily mission is to provide the warmest hospitality and necessary support to our guests and we deeply regret for not having able to meet your expectations entirely.
We can agree that one experience is not similar to another one, and hope to have the opportunity to welcome you back in order to strenghten your trust.
With our best regards
Clarisse THIRY
Hotel General Manager
10/10 Excellent
Arlene
Business traveler
Sep 20, 2019
Liked: Cleanliness, staff & service, room comfort
Arlene
Stayed 3 nights in Sep 2019
Response from CLARISSE on Oct 7, 2019
Dear Arlene
Thank you very much for your recent stay to the Hotel California and for such a generous appreciation.
Be assured that our entire staff would be more than delighted to welcome you back in order to thrill you again and again.
With our best regards
Clarisse THIRY
Hotel General Manager
Dear guest
Thank you for your recent stay to the Hotel California and for taking to leave such a generous appreciation.
Looking forward to welcoming you in order to thrill you again and again.
Best regards
Clarisse THIRY
Hotel General Manager
A five-star property with 1-star service.
The hotel is fabulously located, beautiful, with fantastic views and with amazing pool and common grounds.
However, it feels like it is placed in an austerity regime as the service is lacking extremely. Long waiting times everywhere.
The breakfast is also poor and reflects the above sentiment. I have stayed in many 5-star hotels and never have I experienced such a poor breakfast before.
Verified traveler
Stayed 2 nights in Jun 2019
Response from CLARISSE on Oct 7, 2019
Dear guest
Thank you for kind review, however it does not concern our Hotel California Paris Champs-Elysées, as we are not 5-stars hotel and we don't have pool.
Let us also invite you to come and visit our charming hotel and facilities that could meet your expectations.
Remaining at your entire disposal.
Best regards
Clarisse THIRY
Hotel General Manager
Dear John
Thank you for your recent visit and kind appreciation.
We sincerely appreciate it and remain at your entire disposal next time you plan to visit our beautiful Paris.
With our best regards
Clarisse THIRY
Hotel General Manager
6/10 Okay
Verified traveler
Aug 22, 2019
Verified traveler
Stayed 3 nights in Aug 2019
Response from CLARISSE on Oct 7, 2019
Dear guest
Thank you for your recent stay to the Hotel California and for taking time to leave us your kind appreciation.
We deeply regret that you had an average appreciation and hope to have the opportunity to welcome you back in order to strenghten your trust.
With our best regards
Clarisse THIRY
Hotel General Manager
Very friendly and accomodating. Excellent location right behind Champs Elysses
happycamper
Stayed 5 nights in Aug 2019
Response from CLARISSE on Aug 22, 2019
Dear guest
Thank you for your recent visit to our charming hotel and for taking time to leave us such a geenrous review.
We are glad for having able to meet your expectations entirely and look forward to welcoming you back in a near future.
With our kindest regards
Clarisse THIRY
Hotel General Manager
Very nice location excellent room good staff
Price high
Verified traveler
Stayed 1 night in Aug 2019
Response from CLARISSE on Aug 19, 2019
Dear guest
Thank you for your recent stay to the Hotel California and for taking time to leave su such a generous review.
We sincerely appreciate and look forward to welcoming you back in order to re-iterate such a great experience.
With our best regards
Clarisse THIRY
Hotel General Manager
Dear guest
Thank you for your recent stay to the Hotel California and for taking time to leave su such a kind appreciation.
Looking forward to welcoming you back in a near future.
With our best regards
Clarisse THIRY
Hotel General Manager
10/10 Excellent
Verified traveler
Jul 31, 2019
Verified traveler
Stayed 4 nights in Jul 2019
Response from CLARISSE on Aug 19, 2019
Dear guest
Thank you for your recent stay to the Hotel California and for taking time to leave such a kind appreciation.
Looking forward to welcoming you back in order to re-iterate such a great experience.
With our best regards
Clarisse THIRY
Hotel General Manager
The only good thing about this hotel was its location. Other than that, it’s a fresh coat of paint on an old hotel. Plumbing was bad, took over an hour to get assistance and room wasn’t set up for 4 people as described when booked.
Verified traveler
Stayed 2 nights in Jul 2019
Response from CLARISSE on Aug 22, 2019
Dear guest
Thank you for having chosen the Hotel California for your recent stay in Paris.
We are glad that you enjoyed the amazing location we are fortunate to have but deeply that our property and accomodations have not been able to meet your expectations.
Let us re-iterate our sincerest apologizes for the plumbing issues you faced during your stay. Be assured that our Maintenance staff is doing all his possible to provide the best comfort to our guests. Unfortunately, some imponderables occured , independently of our good will.
Thank you again for being patient with us and remaining at your entire disposal , next time you plan to visit our beautiful Paris.
Yours kindly
Clarisse THIRY
Hotel General Manager
6/10 Okay
Carlos
Jul 22, 2019
Liked: Staff & service
Carlos
Stayed 3 nights in Jul 2019
Response from CLARISSE on Aug 19, 2019
Dear Carlos
Thank you for your recent visit to the Hotel California and for taking time to leave us your kind appreciation.
We are glad that you had a nice experience with us overall and hope to have the opportunity to welcome you back in order to strenghten you in your choice: Hotel California is the place to stop by in our beautiful Paris.
With our best regards
Clarisse THIRY
Hotel General Manager
We loved this hotel! It was a last minute booking after our first hotel was a disaster. I was pleasantly surprised at what I got for my money. A beautiful hotel with friendly and helpful staff, a fantastic restaurant, and a large, comfortable room. It's also really conveniently located. We would definitely stay here again!
Nicole
Stayed 6 nights in Jul 2019
Response from CLARISSE on Aug 19, 2019
Dear Nicole
Thank you very much for your recent stay to our lovely hotel and for taking time to leave us such a generous review.
Be assured that our daily mission is to provide the warmest hospitality to our guests and we are glad for having succeeded in our mission with you.
Looking forward to welcoming you back in order to re-iterate such a great experience.
Yours kindly
Clarisse THIRY
Hotel General Manager
10/10 Excellent
Verified traveler
Jul 11, 2019
Liked: Cleanliness, staff & service
Location was great. Staff is very courteous. Breakfast package recommended.
Verified traveler
Stayed 6 nights in Jul 2019
Response from CLARISSE on Jul 15, 2019
Dear guest
Thank you very much for your recent stay to our charming Hotel and for taking time to leave us such a generous review.
We sincerely appreciate and are glad for having able to provide the warmest hospitality and good service.
Looking forward to welcoming you back.
Have a great Summer season.
Best regards
Clarisse THIRY
Hotel General Manager
8/10 Good
Verified traveler
Jul 6, 2019
Verified traveler
Stayed 1 night in Jul 2019
Response from CLARISSE on Jul 9, 2019
Dear guest
Thank you for your recent visit and kind appreciation.
Lokking forward to welcoming you back in a near future.
Have a great Suller season !
With our best regards
Clarisse THIRY
Hotel General Manager
This property is situated right off Champs-Elysées next to the Zara store. It’s very close to the Metro station. Staff is friendly, breakfast is good. The first night our AC stopped working and it was very hot, the hotel did give us 2 fans. The next night we were switched to a different room with working AC. The first room had a very low ceiling in the shower with some mold on the ceiling. The second room was great. Overall would recommend!
Ruchi
Stayed 3 nights in Jun 2019
Response from CLARISSE on Jul 9, 2019
Dear guest
Let us first thank you for having chosen our charming hotel for your recent stay in Paris and for taking time to leave us your kind impressions.
We are glad that you had a great experience with us overall and sincerely thank you again for being patient with us.
Because of exceptionnal temperatures , our A/C has encountered some failures and we deeply apology again for the inconveniences that occured .
Thank you again for your trust and looking forward to welcoming you back in a near future.
Have a great Summer season !
Yours kindly
Clarisse THIRY
Hotel General Manager
The property is in excellent location. I reserved a room for 3 adults, 1 child with one king size bed and 2 doubles. I was given a room with 3 doubles, ehich is good for 3 people only. When asked about the king size bes, they joined 2 doubles, so we ended up with one king size bed and one double bed, and we were told the room does not fit another bed. Basically 3 people enede up sleeping in the king size bed, despite my reservstion.
Verified traveler
Stayed 1 night in Jun 2019
Response from CLARISSE on Jul 16, 2019
Dear guest
let us thank you for your recent stay to the Hotel California and for taking time to leave us your kind review.
We are glad that you had a great experience with us overall but deeply regret that our bedding has not been able to meet your expectations entirely.
Our familial rooms are configurated to accomodate 3 persons as follow:
- 1 kind size bed for 2 persons and 1 single bed
or
- 3 single beds
For a family of 4 persons, we pleasefully provide an extra bed (single size).
We thank you again for your trust and remain at your entire disposal , next time you plan to visit our beautiful Paris.
Wishing you a great Summer season .
Best regards
Clarisse THIRY
Hotel General Manager
Very great thanks to Mr. Kareem in reception and all other staff for extraordinary support and help.
Verified traveler
Stayed 3 nights in Jun 2019
Response from CLARISSE on Jun 25, 2019
Dear guest
Thank you for your recent stay to the Hotel California and for taking time to leave us such a kind review.
We are more than delighted that you had a great experience with us.
Be assured that your kind compliments have been proudly shared with our entire staff, especially Karim.
Thank you again for your trust and have a nice Summer season !
Looking forward to welcoming you back
Yours kindly
Clarisse THIRY
Hotel General Manager
Dear Ahmed
Thank you for your recent stay to the Hotel California and kind appreciation, we sincerely appreciate it !
Looking forward to welcoming you back in order to reiterate such a nice experience with us !
Best regards
Clarisse THIRY
Hotel General Manager
Loved this hotel. The property was extremely clean and the room was large and comfortable. The staff was friendly and very helpful. The only issue was that the television didn't work most of our 5 day stay. And, the WiFi only worked occasionally. Each time we reported it we were told the technician was working on it. But, really, who needs TV while in Paris? If I ever return to Paris, I will stay at Hotel California !
Verified traveler
Stayed 5 nights in Jun 2019
Response from CLARISSE on Jun 24, 2019
Dear guest
Thank you very much for your recent stay to the Hotel California and for taking time to leave us such a generous review.
We are glad that you had a great experience with us but deeply regret that our wifi and TV were not working properly.
The issue was coming from our providor and assure you that our Maintenance staff and IT Partner are doing all their best to resolve such inconvenient situation.
Thank you again for your kind compliments and remaining at your entire disposal , next time you plan to visit our beautiful Paris.
With our best regards
Clarisse THIRY
Hotel General Manager
Excellent location for shopping and access to sights
Verified traveler
Stayed 3 nights in Jun 2019
Response from CLARISSE on Jun 24, 2019
Dear guest
Thank you for your recent stay to the Hotel California and for sharing such a nice review.
We are glad that you enjoyed the excellent location we are fortunate to have and look forward to welcoming you back.
With our best regards
Clarisse THIRY
Hotel General Manager
Dear guest
Thank you for your recent visit and kind appreciation.
Looking forwar to welcoming you back in a near future
Best regards
Clarisse THIRY
Hotel General Manager
Dear Jacobus
Let us first thank you for your recent stay to the Hotel California and for taking time to leave us your kind review.
We are glad that you had a nice experience with us overall but deeply apology for our internet system that was not working properly.
Be assured that our Maintenance staff and IT Partner are working in order to fix this unexpected issue and to improve our system.
Looking forward to welcoming you back in order to strenghten you in your choice: Hotel California is the palce to stop by, in the heart of our beautiful Paris !
With our best regards
Clarisse THIRY
Hotel General Manager
Dear guest
Thank you very much for your recent stay to our charming hotel and for your kind appreciation, we sincerely appreciate it !
With our best regards
Clarisse THIRY
Hotel General Manager
Hotel is centrally located with clean rooms and great service. Joseph, especially, was wonderful and we looked forward to his cheerful attitude and ready to help service that would make us come back again!
Verified traveler
Stayed 4 nights in Jun 2019
Response from CLARISSE on Jun 11, 2019
Dear guest
What for a generous review !!
Let us thank you very much for your recent stay to our charming hotel.
We are more than delighted that you enjoyed the great location we are fortunate to have and assure you that your warm compliments have been proudly shared with our entire staff, especially Joseph.
Looking forward to welcoming you back again and again !
With our best regards
Clarisse THIRY
Hotel General Manager
The staff was fabulous! Close to train line and many activities! Beautiful accommodations!
Verified traveler
Stayed 9 nights in May 2019
Response from CLARISSE on Jun 11, 2019
Dear guest
Thank you very much for your recent visit to the Hotel California and for sharing such a great experience on Expedia.com.
Be assured that our fabulous staff sincerely appreciate and thnak you for your kind compliments and look forward to welcoming you back in order to thrill you again and again.
With our best regards
Clarisse THIRY
Hotel General Manager