All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
The hotel is fine and the service is very good. Very friendly personnel. The dining options are limited. Giovanni's restaurant only opens once a week. The menu in the caffe is limited and they have only two wines and one champagne by the glass. Overall, the stay was good.
Thank you Mr. Mack on taking the time to leave a review of Hyatt Regency Saipan. We value your business and we hope to see you again soon.Kuen-Hee Han, Director of Marketing
Dear Mr. Karl,Hafa adai and warmest greetings from Hyatt Regency Saipan.Thank you for taking the time to complete our online guest satisfaction survey after your recent stay. We look forward to an opportunity to welcome you back to Hyatt Regency Saipan in the near future.Warmest regards,Jolene Hyatt Regency Saipan
2/10 Terrible
hee young
May 29, 2023
hee young
Stayed 3 nights in May 2023
Response from Hyatt Regency Saipan on Jun 4, 2023
Dear Mr. Hee Young, Hafa adai and warmest greetings from Hyatt Regency Saipan. Thank you for taking the time to complete our online guest satisfaction survey after your recent stay. We are most disappointed to learn we did not meet your expectation during your stay. Please accept our sincerest apology for the inconvenience you had experienced. We would like to ask if you could please share with us your experience as it will greatly assist us in identifying areas that concern our guests as we continue to improve our hotel and services.Mr. Hee Young,thank you again for participating in our survey and we look forward to hearing from you. Should we be fortunate enough to have you stay with us in the future, we look forward to warmly welcoming you back.Warmest regards,JoleneHyatt Regency Saipan
10/10 Excellent
KYUNGHWAN
May 20, 2023
KYUNGHWAN
Stayed 1 night in May 2023
Response from Hyatt Regency Saipan on Jun 4, 2023
Dear Mr. Kyunghwan,Hafa adai and warmest greetings from Hyatt Regency Saipan! Thank you for taking the time to complete our online guest satisfaction survey after your recent stay. We look forward to an opportunity to welcome you back to Hyatt Regency Saipan in the near future.Warmest regards,JoleneHyatt Regency Saipan
8/10 Good
Sarah
May 12, 2023
Sarah
Stayed 2 nights in May 2023
Response from Hyatt Regency Saipan on Jun 4, 2023
Dear Ms. Sarah,Hafa adai and warmest greetings from Hyatt Regency Saipan! Thank you for taking the time to complete our online guest satisfaction survey after your recent stay. We look forward to an opportunity to welcome you back to Hyatt Regency Saipan in the near future.Warmest regards,JoleneHyatt Regency Saipan
6/10 Okay
Jason
May 11, 2023
Jason
Stayed 1 night in May 2023
Response from Hyatt Regency Saipan on Jun 4, 2023
Dear Mr. Jason,Hafa adai and warmest greetings from Hyatt Regency Saipan. Thank you for taking the time to complete our online guest satisfaction survey after your recent stay. Please accept our sincerest apology for not meeting your expectation during your stay. We would like to ask if you could please share with us your experience as it will greatly assist us in identifying areas that concern our guests as we continue to improve our hotel and services.Mr Jason, we would like to thank you again for participating in our survey and we look forward to hearing from you. . Should we be fortunate enough to have you stay with us in the future, we look forward to warmly welcoming you back. With kind regards,JoleneHyatt Regency Saipan
10/10 Excellent
Garrett
Apr 12, 2023
Garrett
Stayed 1 night in Apr 2023
Response from Hyatt Regency Saipan on Apr 13, 2023
Dear Mr. Garrett, Hafa adai and warmest greetings from Hyatt Regency Saipan.Thank you for taking the time to complete our online guest satisfaction survey after your recent stay. We look forward to an opportunity to welcome you back to Hyatt Regency Saipan in the near future. Warmest regards,JoleneGuest Experience Manager
I loved this property. Quite amazing for the price. Lots of food options close by. The beach bar is stunning (best sunset in the world they say--may be true). Staff was great.
J Paul
Stayed 3 nights in Apr 2023
Response from Hyatt Regency Saipan on Apr 9, 2023
Dear Mr. Paul, Hafa Adai and warm greetings from Hyatt Regency Saipan. Many thanks for your recent visit to our resort. We hope you had a comfortable ongoing journey and arrived well at home. We would like to thank you for taking time to complete our online guest satisfaction survey and we are pleased to learn that your overall stay was an enjoyable one. We look forward to an opportunity to welcome you back to Hyatt Regency Saipan in the near future. Warmest regards,JoleneGuest Experience Manager
8/10 Good
Jiyon
Mar 31, 2023
Jiyon
Stayed 4 nights in Mar 2023
Response from Hyatt Regency Saipan on May 5, 2023
Dear Ms. Jiyon, Hafa Adai and warm greetings from Hyatt Regency Saipan. Many thanks for your recent visit to our resort. We hope you had a comfortable ongoing journey and arrived well at home. We would like to thank you for taking the time to complete our online guest satisfaction survey. We look forward to an opportunity to welcome you back to Hyatt Regency Saipan in the near future.Warmest regards, Jolene TanGuest Experience Manager
10/10 Excellent
suhee
Mar 27, 2023
suhee
Stayed 4 nights in Mar 2023
Response from Hyatt Regency Saipan on Mar 31, 2023
Dear Ms. Suhee, Hafa adai and warmest greetings from Hyatt Regency Saipan! Thank you for taking the time to complete our online guest satisfaction survey after your recent stay. We look forward to an opportunity to welcome you back to Hyatt Regency Saipan in the near future.Warmest regards,Jolene Guest Experience ManagerHyatt Regency Saipan
8/10 Good
Hyojin
Mar 15, 2023
Hyojin
Stayed 5 nights in Mar 2023
Response from Hyatt Regency Saipan on Mar 31, 2023
Dear Ms. Hyojin,Hafa adai and warmest greetings from Hyatt Regency Saipan! Thank you for taking the time to complete our online guest satisfaction survey after your recent stay. We look forward to an opportunity to welcome you back to Hyatt Regency Saipan in the near future.Warmest regards,JoleneGuest Experience ManagerHyatt Regency Saipan
8/10 Good
Russell
Mar 13, 2023
Russell
Stayed 1 night in Mar 2023
Response from Hyatt Regency Saipan on Mar 31, 2023
Dear Mr. Russell, Thank you for taking the time to complete our online guest satisfaction survey after your recent stay. We look forward to an opportunity to welcome you back to Hyatt Regency Saipan in the near future.Warmest regards,JoleneGuest Experience ManagerHyatt Regency Saipan
Beautiful property with amazing and kind staff! Jolene and franko were awesome in checking us in and out. Will definitely be back! Excited for renovations:)
Clayton
Stayed 3 nights in Mar 2023
Response from Hyatt Regency Saipan on Mar 31, 2023
Dear Mr. Clayton,Hafa adai and warm greetings from Hyatt regency Saipan. Thank you for taking the time to complete our online satisfaction survey after your recent visit. We would like to thank you for this huge compliment! It is always nice to hear that our dear guests have had an amazing experience and for sure will thank our colleagues and give them due recognition for their continuous effort in providing outstanding customer care. It would be a great pleasure to welcome you back on many more occasion in future.Warm regards,Jolene Guest Experience ManagerHyatt Regency Saipan
Response from Hyatt Regency Saipan on Mar 31, 2023
Dear Anonymous,Hafa adai and warm greetings from Hyatt Regency Saipan.Thank you for taking the time to complete our online guest satisfaction survey after your recent stay. We are happy to note that the overall stay is an enjoyable one. we look forward to an opportunity to welcome you back to Hyatt Regency Saipan in the near future.Warmest regards,JoleneGuest Experience ManagerHyatt Regency Saipan
8/10 Good
YOUNGHO
Mar 2, 2023
YOUNGHO
Stayed 3 nights in Feb 2023
Response from Hyatt Regency Saipan on Mar 31, 2023
Dear Mr. Youngho,Hafa adai and warmest greetings from Hyatt Regency Saipan! Thank you for taking the time to complete our online guest satisfaction survey after your recent stay. We look forward to an opportunity to welcome you back to Hyatt Regency Saipan in the near future.Warmest regards,JoleneGuest Experience ManagerHyatt Regency Saipan
10/10 Excellent
SE AH
Mar 2, 2023
SE AH
Stayed 4 nights in Feb 2023
Response from Hyatt Regency Saipan on Mar 31, 2023
Dear Se Ah,Hafa adai and warm greetings from Hyatt Regency Saipan.Thank you for taking the time to complete our online guest satisfaction survey after your recent stay. We are happy to learn that your overall stay was a pleasant one. We look forward to an opportunity to welcome you back to Hyatt Regency Saipan in the near future.Warmest regards,JoleneGuest Experience ManagerHyatt Regency Saipan
8/10 Good
MYONGHO
Feb 12, 2023
MYONGHO
Stayed 3 nights in Feb 2023
Response from Hyatt Regency Saipan on Mar 31, 2023
Dear Mr. Myongho,Hafa adai and warmest greetings from Hyatt Regency Saipan! Thank you for taking the time to complete our online guest satisfaction survey after your recent stay. We look forward to an opportunity to welcome you back to Hyatt Regency Saipan in the near future.Warmest regards,JoleneGuest Experience ManagerHyatt Regency Saipan
8/10 Good
ChangHo
Feb 11, 2023
ChangHo
Stayed 3 nights in Feb 2023
Response from Hyatt Regency Saipan on Mar 31, 2023
Dear Mr. Changho,Hafa adai and warmest greetings from Hyatt Regency Saipan! Thank you for taking the time to complete our online guest satisfaction survey after your recent stay. We look forward to an opportunity to welcome you back to Hyatt Regency Saipan in the near future.Warmest regards,JoleneGuest Experience ManagerHyatt Regency Saipan
The lady that checked me in, Ms. Tan I believe, was very friendly and helpful. I travel a lot and I feel like the service I received from Hyatt was the best I've experienced.
Todd
Stayed 3 nights in Feb 2023
Response from Hyatt Regency Saipan on Mar 31, 2023
Dear Mr. Todd,Hafa adai and warmest greetings from Hyatt Regency Saipan! Thank you for taking the time to complete our online guest satisfaction survey after your recent stay. A big thank you for your wonderful compliment and we are thrilled to learn that your overall stay is a pleasant one. We will continue to do our best to provide excellent customer care for guests. Thank you once again for taking the time to share your feedback, we look forward to an opportunity to welcome you back to Hyatt Regency Saipan in the near future.Warmest regards,Jolene Guest Experience ManagerHyatt Regency Saipan
8/10 Good
Jason
Feb 2, 2023
Jason
Stayed 3 nights in Jan 2023
Response from Hyatt Regency Saipan on Mar 31, 2023
Dear Mr. Jason,Hafa adai and warmest greetings from Hyatt Regency Saipan! Thank you for taking the time to complete our online guest satisfaction survey after your recent stay. We look forward to an opportunity to welcome you back to Hyatt Regency Saipan in the near future.Warmest regards,JoleneGuest Experience ManagerHyatt Regency Saipan
8/10 Good
Jesper
Jan 30, 2023
Jesper
Stayed 5 nights in Jan 2023
Response from Hyatt Regency Saipan on Mar 31, 2023
Dear Mr. Jesper,Hafa adai and warmest greetings from Hyatt Regency Saipan! Thank you for taking the time to complete our online guest satisfaction survey after your recent stay. We look forward to an opportunity to welcome you back to Hyatt Regency Saipan in the near future.Warmest regards,JoleneGuest Experience ManagerHyatt Regency Saipan