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Reviews of La Quinta Inn & Suites by Wyndham Glenwood Springs

2.5 out of 5
La Quinta Inn & Suites by Wyndham Glenwood Springs
124 West 6th Street, I-70 at Exit 116, Glenwood Springs, CO

Reviews

8.6

Excellent

Rating 10 - Excellent. 731 out of 1319 reviews" "
Rating 8 - Good. 338 out of 1319 reviews" "
Rating 6 - Okay. 131 out of 1319 reviews" "
Rating 4 - Poor. 69 out of 1319 reviews" "
Rating 2 - Terrible. 50 out of 1319 reviews" "

8.8/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Merri

Traveled with group, Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay
Stayed 1 night in May 2024

2/10 Terrible

Luke

Liked: Staff & service, amenities
Disliked: Cleanliness, property conditions & facilities
Staff is great, rooms are dirty and beat up
Stayed 4 nights in May 2024
Response from Angel Harding on May 10, 2024
Thank you for your feedback. We will share this with our team.

8/10 Good

Jennifer

Stayed 3 nights in Mar 2024
Response from Angel Harding on May 10, 2024
Thank you for your feedback. We will share this with our team.

10/10 Excellent

Berta, Boca Raton

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
The beds were soooo comfortable. The room was very clean. The shower head was the best. I need that for home. The staff was amazing and accommodating. The hotel was spotless. I will definitely come back when I visit next time. I was a happy camper.
Stayed 1 night in May 2024
Response from La Quinta Inn & Suites on May 8, 2024
Thank you for taking the time to provide us with your feedback. We appreciate your business and look forward to seeing you again next time

10/10 Excellent

Dan

Traveled with family and small children, Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Like the spot and staff was friendly
Stayed 1 night in May 2024
Response from Angel Harding on May 6, 2024
Thank you for your feedback. We will share this with our team.

8/10 Good

Kimberly

Traveled with partner
Liked: Staff & service, amenities
Great location and very convenient. The floor in the bathroom had a lot of black hair and the carpets are very dirty. The staff is friendly and approachable and the breakfast is really nice. Plenty of parking available.
Stayed 4 nights in Apr 2024
Response from JL on May 4, 2024
Thank you for your feedback! I will share your comments with our team

8/10 Good

Kevin, TOMAHAWK

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place! But the hot breakfast items were cold!
Stayed 1 night in Apr 2024
Response from Angel Harding on May 3, 2024
Thank you for your feedback. We will share this with our team.

8/10 Good

Elisabeth

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
TV was new but was not working..ask for adjustment? Not sure if that will happen? Looks as though the property was recently updated ..very modern..
Stayed 1 night in Apr 2024
Response from La Quinta Inn & Suites on May 1, 2024
Thank you for taking the time to provide us with your feedback and for letting us know about the issue with your Tv. We appreciate your business and do hope to see you again soon

6/10 Okay

Clinton

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2024
Response from La Quinta Inn & Suites on May 1, 2024
Thank you for taking the time to fill out this survey. We appreciate your business. Please let us know if you have any issues we need to address

6/10 Okay

Sergio

Traveled with family and small children
Liked: Cleanliness, amenities
Disliked: Property conditions & facilities
Property could you some TLC great location, lots of parking. Just better upkeep of common areas
Stayed 1 night in Apr 2024
Response from La Quinta Inn & Suites on Apr 29, 2024
Thank you for taking the time to provide us with your feedback. We appreciate your business and look forward to seeing you again

8/10 Good

Jonathan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great! The room, beds, bathroom, hotel staff, breakfast. The hot tub jets were not working
Stayed 2 nights in Apr 2024
Response from La Quinta Inn & Suites on Apr 29, 2024
Thank you for taking the time to provide us with your feedback. We appreciate your business and will get this information to out maintenance team. We look forward to seeing you again

10/10 Excellent

Luz line

Traveled with family and small children, Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good
Stayed 1 night in Apr 2024
Response from Angel Harding on Apr 28, 2024
Thank you for your feedback. We will share this with our team.

10/10 Excellent

Sheila

Traveled with partner, Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and comfortable beds.
Stayed 1 night in Apr 2024
Response from Angel Harding on Apr 26, 2024
Thank you for your feedback. We will share this with our team.

10/10 Excellent

Carlos, Greeley

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I and my family love this place clean i love ❤️
Stayed 1 night in Apr 2024
Response from Angel Harding on Apr 26, 2024
Thank you for your feedback. We will share this with our team.

8/10 Good

Cynthia

Stayed 2 nights in Apr 2024
Response from Angel harding on Apr 26, 2024
Thank you for your feedback. We will share this with our team.

4/10 Poor

Jesus

Traveled with partner
Liked: Staff & service, amenities
Disliked: Cleanliness, property conditions & facilities
Check in was ok fast and polite costumer service, but the property itself was dirty needs some up dating and their parking situation needs attention if you get there in the evening you can't find anywhere to park! Also forget about getting any rest if you like sleeping late noise is horrible we had a dog barking in the room next to us all the time!!
Stayed 2 nights in Apr 2024
Response from Angel Harding on Apr 22, 2024
Thank you for your feedback. We will share this with our team. We apologize your stay was not more enjoyable.

8/10 Good

Miriam

Liked: Cleanliness, staff & service, property conditions & facilities
Exceptional breakfast service.
Stayed 1 night in Feb 2024
Response from Angel Harding on Apr 19, 2024
Thank you for your feedback. We will share this with our team

10/10 Excellent

Julie

Stayed 1 night in Apr 2024
Response from La Quinta Inn & Suites on May 8, 2024
Thank you for taking the time to fill out this survey. We appreciate your business and look forward to seeing you again next time

4/10 Poor

Jessica, Grand Junction

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Angel Harding on Apr 19, 2024
Thank you for your feedback. We will share this with our team

10/10 Excellent

Laura

Stayed 2 nights in Apr 2024
Response from Angel Harding on May 6, 2024
Thank you for your feedback. We will share this with our team.

10/10 Excellent

terrance

Manager very helpful, pilot and up beat. Very nice person
Stayed 2 nights in Apr 2024
Response from Angel Harding on Apr 13, 2024
Thank you for your feedback. We will share this with our team.

10/10 Excellent

Dalton

Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay and great value! Would book again!
Stayed 1 night in Apr 2024
Response from Angel Harding on Apr 13, 2024
Thank you for your feedback. We will share this with our team.

6/10 Okay

Robert

Traveled with partner
Liked: Cleanliness, amenities
Disliked: Staff & service
The stay was pretty good over all. The only real issue I had was the house keeping. I requested it a couple times and they never showed. Also when calling the front desk for extra towels, it took about 2 hrs and 3 calls to the front. The pool is a lot small than the pictures show. The breakfast is basic and not a lot of options. It is in a pretty decent location.
Stayed 3 nights in Apr 2024
Response from Angel Harding on Apr 13, 2024
Thank you for your feedback. We will share this with our team.

6/10 Okay

VICTORIA

Liked: Staff & service, amenities
Disliked: Cleanliness
The price for the room was great, it was very kid friendly, and we enjoyed the pool, and the convienience of the location and closeness to all that Glenwood springs has to offer. I found that the hotel room was not as clean as it should be, the bathroom had disgusting stains on the walls, and there was a leftover dirty towel hanging on the back of the door, there were gross stains on the pull out couch, and the chairs in the room.
Stayed 2 nights in Apr 2024
Response from Angel Harding on Apr 8, 2024
Thank you for your feedback. We will share this with our team.

10/10 Excellent

John

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great place. Staff at check in was very helpful. Be sure to ask for room service if needed if you need to stay more than one night if you need anything. Other than that everything was great.
Stayed 2 nights in Apr 2024
Response from Angel Harding on Apr 8, 2024
Thank you for your feedback. We will share this with our team.

8/10 Good

Rowena Nina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and quiet
Stayed 2 nights in Apr 2024
Response from Angel Harding on Apr 7, 2024
Thank you for your feedback.We will share this with our team.

4/10 Poor

Joseph

Response from Angel Harding on Apr 7, 2024
Thank you for your feedback. We will share this with our team.

10/10 Excellent

Claudia, Aurora

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Although we checked in really late, all went well have no complaints at all!
Stayed 1 night in Apr 2024
Response from Angel Harding on Apr 5, 2024
Thank you for your feedback. We ill share this with our team.

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
good
Stayed 2 nights in Apr 2024
Response from Angel Harding on Apr 4, 2024
Thank you for your feedback. We will share this with our team.

6/10 Okay

Cynthia

Liked: Staff & service
Stayed 1 night in Apr 2024
Response from Angel Harding on Apr 7, 2024
Thank you for your feedback.We will share this with our team.

4/10 Poor

Virginia

Traveled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Never cleaned the room or even emptied trash. Had to take out our own trash and ask for more towels. Front desk was frequently unmanned
Stayed 2 nights in Apr 2024
Response from Angel Harding on Apr 4, 2024
We apologize that your stay was not as it should have been. We will share this with our team, and hope you will allow us to make this right.

10/10 Excellent

James, Colorado Springs

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Plenty of parking
Stayed 2 nights in Mar 2024
Response from Angel Harding on Apr 1, 2024
Thank you for your feedback. We will share this with our team.

6/10 Okay

Brandy

Traveled with family
Liked: Cleanliness, staff & service
Walking distance to Hot Springs, shops, restaurants and Adventure park
Stayed 3 nights in Mar 2024
Response from Angel Harding on Apr 1, 2024
Thank you for your feedback. We will share this with our team

10/10 Excellent

Jamie

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We appreciated the fact that we were able to book a room that fit our entire family (7 people). The breakfast was good, the room was clean and the staff was friendly. We would definitely stay again.
Stayed 2 nights in Mar 2024
Response from Angel Harding on Mar 31, 2024
Thank you for your feedback. We will share this with our team.

6/10 Okay

Stefanie

Traveled with family
Liked: Cleanliness, staff & service
The lobby, breakfast lounge area, and our room were all nice and comfy. Overall clean and well kept. The staff were friendly and helpful. I was bummed that the hot tub was out of service during our stay, although that didn't seem to deter people from using it anyway (?? I don't understand people sometimes). My son was happy with the breakfast options, but i was disappointed that they got rid of the big pot of oatmeal and only had the single packets of instant oatmeal instead. I love staying in Glenwood and the location is this hotel is pretty great for being able to walk almost anywhere in town. The bed was super comfy and the shower had pretty good water pressure, even on the top floor!
Stayed 2 nights in Mar 2024
Response from Angel Harding on Mar 31, 2024
Thank you for your feedback. We will share this with our team.

4/10 Poor

Kymberly

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel staff did not change sheets from prior guest, black hair in between sheets with bed made. Room did not have coffee, any toiletries, not even soap to wash your hands. Would never stay here again.
Response from Angel Harding on Mar 30, 2024
Thank you for your feedback. We will share this with our team.

8/10 Good

Tessa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Angel Harding on Mar 31, 2024
Thank you for your feedback. We will share this with our team.

4/10 Poor

Alivelu Manga

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Breakfast was not at all good , had to beg front desk for getting the room cleaned
Stayed 2 nights in Mar 2024
Response from Front Desk on Mar 27, 2024
We appreciate your honest feedback, and we extend our sincerest apologies for not exceeding your expectations during your last stay.

8/10 Good

Kim Loan

Stayed 1 night in Mar 2024
Response from Angel Harding on Apr 15, 2024
Thank you for your feedback. We will share this with our team.

6/10 Okay

Kayla

Traveled with family and small children
Good
Stayed 3 nights in Mar 2024
Response from Angel Harding on Mar 24, 2024
Thank you for your feedback. We will share this with our team.

6/10 Okay

Scott

Not terrible, not great.
Stayed 1 night in Mar 2024
Response from Front Desk on Mar 19, 2024
We appreciate your feedback. Thank you for choosing La Quinta, Glenwood Springs!

6/10 Okay

Riley

Stayed 2 nights in Mar 2024
Response from Angel Harding on Apr 7, 2024
Thank you for your feedback. We will shre this with our team.

6/10 Okay

Brenda

Liked: Staff & service
Stayed 1 night in Mar 2024
Response from front desk on Mar 19, 2024
We appreciate your feedback. Thank you for choosing La Quinta, Glenwood Springs!

8/10 Good

Jesus

Stayed 1 night in Mar 2024
Response from Angel Harding on Apr 7, 2024
Thank you for your feedback. We will share this with our team.

10/10 Excellent

Raquel

Stayed 1 night in Mar 2024
Response from Front Desk on Mar 19, 2024
We appreciate your feedback. Thank you for choosing La Quinta, Glenwood Springs!

10/10 Excellent

viviana

Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was amazing especially pet friendly just the parking especially during the night time it's hard to find.
Stayed 1 night in Mar 2024
Response from Angel Harding on Mar 17, 2024
Thank you for your feedback. We will share this with our team.

10/10 Excellent

Arlene

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, very clean, nice room and breakfast was very good!
Stayed 2 nights in Mar 2024
Response from La Quinta Inn & Suites on Mar 15, 2024
Thank you for your feedback. We look forward to seeing you again soon

4/10 Poor

Tetiana

Disliked: Property conditions & facilities
The toilet wasn’t working and the manager and the employees didn’t even try to fix it or give a discount or a refund after we told them.
Stayed 1 night in Mar 2024
Response from La Quinta Inn & Suites on Mar 15, 2024
Thank you for your feedback. We apologize for the issues you experienced and will be looking into this issue

8/10 Good

Sarah

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and new property. It was clean and kept up. The breakfast was surprisingly tasty and fresh. The beds were perfect but I despise down pillows. My only complaint are the walls were paper thin and I could hear almost any conversation and goings on at any time. Otherwise, great place to stay and would come again.
Stayed 1 night in Mar 2024
Response from Front Desk Team on Mar 12, 2024
Thank you for sharing your feedback with us! Safe travels!

10/10 Excellent

Tasha

Liked: Cleanliness, staff & service, property conditions & facilities
I loved the staff. She was so helpful, clean rooms,hallways clean. I would stay again.
Stayed 2 nights in Mar 2024
Response from Front Desk Team on Mar 12, 2024
We thank you for your positive feedback. We look forward to serving you yet again in the near future. Safe travels.