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Reviews of Wingate by Wyndham Humble/Houston Intercontinental Airport

3.5 out of 5
Wingate by Wyndham Humble/Houston Intercontinental Airport
7114 Will Clayton Pkwy, Humble, TX

Reviews

7.4

Good

Rating 10 - Excellent. 408 out of 1000 reviews" "
Rating 8 - Good. 225 out of 1000 reviews" "
Rating 6 - Okay. 130 out of 1000 reviews" "
Rating 4 - Poor. 99 out of 1000 reviews" "
Rating 2 - Terrible. 138 out of 1000 reviews" "

7.8/10

Cleanliness

8.0/10

Staff & service

7.2/10

Amenities

7.2/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

6/10 Okay

Jeffrey

Disliked: Staff & service, amenities, property conditions & facilities
I liked the courteous front desk personell
Stayed 2 nights in May 2024
Response from w on May 14, 2024
thankyou for staying with us, we will look forward for your future stay :)

8/10 Good

Jimena

Traveled with family and small children, Traveled with family
Liked: Cleanliness, property conditions & facilities
Everything was fine, I just didn’t like that they charged my credit card without asking, I was going to pay with another card when I arrived, as my reservation said, pay at property.
Stayed 1 night in May 2024
Response from w on May 13, 2024
We appreciate your feedback and apologize for any inconveniences you experienced during your stay. Our team is dedicated to ensuring a safe and pleasant environment for all guests. We value your comments and will use them to improve our services. We hope to have the opportunity to welcome you back in the future.

2/10 Terrible

la tanya

Disliked: Cleanliness, property conditions & facilities
My room was cancelled. I called to let them know plane was going to be late. I had to drive back home at 1am
Stayed 1 night in May 2024
Response from w on May 13, 2024
We appreciate your feedback and apologize for any inconveniences you experienced during your stay. Our team is dedicated to ensuring a safe and pleasant environment for all guests. We value your comments and will use them to improve our services. We hope to have the opportunity to welcome you back in the future.

8/10 Good

Natanael

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good place to stay when you're passing through
Stayed 1 night in May 2024
Response from w on May 10, 2024
thankyou for staying with us, we will look forward for your future stay :)

6/10 Okay

Roderick

Disliked: Cleanliness
It smelled
Stayed 1 night in May 2024
Response from w on May 10, 2024
We appreciate your feedback and apologize for any inconveniences you experienced during your stay. Our team is dedicated to ensuring a safe and pleasant environment for all guests. We value your comments and will use them to improve our services. We hope to have the opportunity to welcome you back in the future.

8/10 Good

Michael

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stayed 1 night in May 2024
Response from w on May 10, 2024
thankyou for staying with us, we will look forward for your future stay :)

2/10 Terrible

Hattie

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024
Response from w on May 10, 2024
We appreciate your feedback and apologize for any inconveniences you experienced during your stay. Our team is dedicated to ensuring a safe and pleasant environment for all guests. We value your comments and will use them to improve our services. We hope to have the opportunity to welcome you back in the future.

10/10 Excellent

Salvador

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024
Response from w on May 6, 2024
thankyou for staying with us, we will look forward for your future stay :)

10/10 Excellent

Alicia, HOUSTON

Liked: Cleanliness, staff & service, property conditions & facilities
Great experience and great price. I will be back
Stayed 1 night in May 2024
Response from w on May 5, 2024
thankyou for staying with us, we will look forward for your future stay :)

2/10 Terrible

Renata

Liked: Property conditions & facilities
Disliked: Cleanliness, staff & service, amenities
Very rude people in Houston! Starting from the airport , uber driver and staff in the Hotel not welcoming at all! This is a city I will never come back! Nothing around the Hotel! Pool does not look like iin the pictures !!!
Stayed 1 night in Apr 2024
Response from w on May 2, 2024
We appreciate your feedback and apologize for any inconveniences you experienced during your stay. Our team is dedicated to ensuring a safe and pleasant environment for all guests. We value your comments and will use them to improve our services. We hope to have the opportunity to welcome you back in the future.

2/10 Terrible

Victor

Disliked: Staff & service
Pay en incidental fee and didn't want to return it
Stayed 1 night in Apr 2024
Response from w on May 2, 2024
We appreciate your feedback and apologize for any inconveniences you experienced during your stay. Our team is dedicated to ensuring a safe and pleasant environment for all guests. We value your comments and will use them to improve our services. We hope to have the opportunity to welcome you back in the future.

4/10 Poor

Ros

Disliked: Cleanliness, property conditions & facilities
I room was duty
Stayed 1 night in Apr 2024
Response from w on May 1, 2024
We appreciate your feedback and apologize for any inconveniences you experienced during your stay. Our team is dedicated to ensuring a safe and pleasant environment for all guests. We value your comments and will use them to improve our services. We hope to have the opportunity to welcome you back in the future.

2/10 Terrible

Lynn

Liked: Cleanliness
Should not have to phone for airport shuttle while all other hotels automatically came waited for nearly two hours then took a cab
Stayed 1 night in Apr 2024
Response from w on Apr 30, 2024
We appreciate your feedback and apologize for any inconveniences you experienced during your stay. Our team is dedicated to ensuring a safe and pleasant environment for all guests. We value your comments and will use them to improve our services. We hope to have the opportunity to welcome you back in the future.

6/10 Okay

Melissa

Traveled with partner
Disliked: Amenities
Our room did not have a hair dryer and when we asked for one at the front desk, we were told only certain rooms had one. They were not willing to let me borrow one, even from an unoccupied room that has one.
Stayed 1 night in Apr 2024
Response from w on Apr 30, 2024
We appreciate your feedback and apologize for any inconveniences you experienced during your stay. Our team is dedicated to ensuring a safe and pleasant environment for all guests. We value your comments and will use them to improve our services. We hope to have the opportunity to welcome you back in the future.

4/10 Poor

Daniela Maria

Business traveler, Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was run down, a breakfast included was cereal, the staff was unprofessional
Stayed 1 night in Apr 2024
Response from w on Apr 30, 2024
We appreciate your feedback and apologize for any inconveniences you experienced during your stay. Our team is dedicated to ensuring a safe and pleasant environment for all guests. We value your comments and will use them to improve our services. We hope to have the opportunity to welcome you back in the future.

4/10 Poor

Tessa

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Apr 2024
Response from w on May 5, 2024
We appreciate your feedback and apologize for any inconveniences you experienced during your stay. Our team is dedicated to ensuring a safe and pleasant environment for all guests. We value your comments and will use them to improve our services. We hope to have the opportunity to welcome you back in the future.

4/10 Poor

Mariana Lizeth

Traveled with partner
Liked: Property conditions & facilities
Disliked: Staff & service
I stayed for two nights, they never clean the room, and they asked me to take out the trash.
Stayed 2 nights in Apr 2024
Response from w on Apr 29, 2024
there are some flyers in the room and stickers on mirror of washroom and front desk told you that you have to request for housekeeping services , if you staying more than 1 night and apologize for any inconveniences you experienced during your stay

8/10 Good

Jeremiah

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 1 night in Apr 2024
Response from w on Apr 27, 2024
thankyou for staying with us, we will look forward for your future stay :)

10/10 Excellent

Curtis

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
A little outdated and could use a super deep clean. However its great for a quick lay over stay. Shuttle was easy to organize and was prompt for timing. Beds were comfy. Staff helpful and Friendly's
Stayed 1 night in Apr 2024
Response from w on Apr 27, 2024
thankyou for staying with us, we will look forward for your future stay :)

2/10 Terrible

Leslie

Business traveler
Disliked: Staff & service, amenities, property conditions & facilities
I booked my room online . Got there was told I had to put a deposit on the room for destruction reasons . The room had texture falling off the wall base of toilet wasn't sealed , smoke alarm was taken out wires hanging out of the ceiling, A/C was loud I had to turn it off just to sleep bed was hard . I will never stay at any hotel owned by this outfit !
Stayed 1 night in Apr 2024
Response from w on Apr 27, 2024
We appreciate your feedback and apologize for any inconveniences you experienced during your stay. Our team is dedicated to ensuring a safe and pleasant environment for all guests. We value your comments and will use them to improve our services. We hope to have the opportunity to welcome you back in the future.

10/10 Excellent

Valarie

Liked: Amenities
I like the location of the property and that there’s a Waffle House, in the same parking lot. What I don’t like is, the fan in the restroom is connected to the light and it has a rattling noise.
Stayed 1 night in Apr 2024
Response from w on Apr 26, 2024
thankyou for staying with us, we will look forward for your future stay :)

8/10 Good

Denis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Airport hotel. Reasonably priced and clean, offers hourly shuttle to IAH. Breakfast is included but limited. There is a Waffle House next door if you want something more substantive.
Stayed 1 night in Apr 2024
Response from w on Apr 25, 2024
thankyou for staying with us, we will look forward for your future stay :)

4/10 Poor

Mollie, Signal mountain Tn

Stayed 1 night in Apr 2024
Response from w on May 13, 2024
We appreciate your feedback and apologize for any inconveniences you experienced during your stay. Our team is dedicated to ensuring a safe and pleasant environment for all guests. We value your comments and will use them to improve our services. We hope to have the opportunity to welcome you back in the future.

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from w on Apr 24, 2024
thankyou for staying with us, we will look forward for your future stay :)

10/10 Excellent

Jasmine

Stayed 1 night in Apr 2024
Response from w on May 13, 2024
thankyou for staying with us, we will look forward for your future stay :)

10/10 Excellent

Marvin

Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 1 night in Apr 2024
Response from w on Apr 22, 2024
thankyou for staying with us, we will look forward for your future stay :)

10/10 Excellent

Marvin

Stayed 1 night in Apr 2024
Response from w on May 11, 2024
thankyou for staying with us, we will look forward for your future stay :)

4/10 Poor

chiranjeevi

Disliked: Cleanliness
Stayed 1 night in Apr 2024
Response from w on Apr 22, 2024
We appreciate your feedback and apologize for any inconveniences you experienced during your stay. Our team is dedicated to ensuring a safe and pleasant environment for all guests. We value your comments and will use them to improve our services. We hope to have the opportunity to welcome you back in the future.

4/10 Poor

Gregory

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The place was slapped together the quality was poor at best the doors wouldnt lock due to poor installation the back exit was locked and diaabled .The tub and ahower dixtures were loose and wobbly .Smoke alarms had not benn activated or had missing batteries The grounds were littered with cigar butts i saw an poyee just casually toss his on the ground right at the front entrance .The carpets needed vaccuming in our room.I travel and thos was one of the shoddiest
Stayed 1 night in Apr 2024
Response from w on Apr 13, 2024
We appreciate your feedback and apologize for any inconveniences you experienced during your stay. Our team is dedicated to ensuring a safe and pleasant environment for all guests. We value your comments and will use them to improve our services. We hope to have the opportunity to welcome you back in the future.

10/10 Excellent

D

Liked: Cleanliness, staff & service, property conditions & facilities
Close to Airport
Stayed 1 night in Apr 2024
Response from Manager on Apr 13, 2024
thankyou for staying with us, we will look forward for your future stay :)

10/10 Excellent

Terina

Liked: Cleanliness, staff & service
Stayed 1 night in Apr 2024
Response from w on Apr 8, 2024
thankyou for staying with us, we will look forward for your future stay :)

10/10 Excellent

Amit

Liked: Staff & service, property conditions & facilities
The property is good with helpful staff. Hotel is clean and safe .. recommend staying ..total value for money
Stayed 2 nights in Apr 2024
Response from w on Apr 8, 2024
thankyou for staying with us, we will look forward for your future stay :)

4/10 Poor

Alejandra

Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Needs lots of maintenance! Fire alarms removed.
Stayed 1 night in Apr 2024
Response from w on Apr 6, 2024
We appreciate your feedback and apologize for any inconveniences you experienced during your stay. Our team is dedicated to ensuring a safe and pleasant environment for all guests. We value your comments and will use them to improve our services. We hope to have the opportunity to welcome you back in the future.

8/10 Good

Jean, Belize

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from w on Apr 6, 2024
thankyou for staying with us, we will look forward for your future stay :)

6/10 Okay

Deborah

Liked: Cleanliness, staff & service
Room was clean and had living room. Thought breakfast would be better at Wyndham brand but not. Ate cereal because automatic pancake maker made small half cooked pancakes. Tasted terrible. Machine didn’t work at first so front desk clerk came over and opened it up to check batter bag. Started working but little bigger than silver dollar size, not cooked, and tasted terrible! Didn’t feel completely safe but all was ok after all.
Stayed 1 night in Apr 2024
Response from w on Apr 5, 2024
We appreciate your feedback and apologize for any inconveniences you experienced during your stay. Our team is dedicated to ensuring a safe and pleasant environment for all guests. We value your comments and will use them to improve our services. We hope to have the opportunity to welcome you back in the future.

6/10 Okay

Gretchen

Stayed 1 night in Mar 2024
Response from w on Apr 1, 2024
We appreciate your feedback and apologize for any inconveniences you experienced during your stay. Our team is dedicated to ensuring a safe and pleasant environment for all guests. We value your comments and will use them to improve our services. We hope to have the opportunity to welcome you back in the future.

10/10 Excellent

Anthony

Stayed 1 night in Mar 2024
Response from w on Apr 18, 2024
thankyou for staying with us, we will look forward for your future stay :)

8/10 Good

Krista

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We chose this property because they have an airport shuttle, just be aware it only runs on the hour every hour!
Stayed 1 night in Mar 2024
Response from w on Mar 29, 2024
thankyou for staying with us, we will look forward for your future stay :)

4/10 Poor

Holly

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Mar 2024
Response from w on Mar 29, 2024
We appreciate your feedback and apologize for any inconveniences you experienced during your stay. Our team is dedicated to ensuring a safe and pleasant environment for all guests. We value your comments and will use them to improve our services. We hope to have the opportunity to welcome you back in the future.

8/10 Good

Gary

Liked: Cleanliness, staff & service
Stayed 1 night in Mar 2024
Response from w on Mar 29, 2024
thankyou for staying with us, we will look forward for your future stay :)

6/10 Okay

Rexann

Business traveler, Traveled with partner
Disliked: Amenities
Glad it was a short stay!
Stayed 2 nights in Mar 2024

2/10 Terrible

Allen

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
When we first checked in the tv didn’t work. They moved us to another room with no drapes. I checked out and moved to La Quinta. Which was perfect. I will never stay at Windham again!!!!!!
Stayed 2 nights in Mar 2024
Response from w on Mar 25, 2024
We appreciate your feedback and apologize for any inconveniences you experienced during your stay. Our team is dedicated to ensuring a safe and pleasant environment for all guests. We value your comments and will use them to improve our services. We hope to have the opportunity to welcome you back in the future.

10/10 Excellent

Kiara

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Everyone was friendly hotel was clean
Stayed 1 night in Mar 2024
Response from w on Mar 25, 2024
thankyou for staying with us, we will look forward for your future stay :)

6/10 Okay

Jaylen

Traveled with family
This property was just not what I thought it would be. Everybody was nice but the rooms were dingy, the fridge wouldn’t work, and the tv was so old. It gets 3 stars from me
Stayed 2 nights in Mar 2024
Response from w on Mar 20, 2024
We appreciate your feedback and apologize for any inconveniences you experienced during your stay. Our team is dedicated to ensuring a safe and pleasant environment for all guests. We value your comments and will use them to improve our services. We hope to have the opportunity to welcome you back in the future.

6/10 Okay

Nizar, Houston

Disliked: Property conditions & facilities
The property is decaying to much noise and the night front desk has attitude
Stayed 2 nights in Mar 2024
Response from w on Mar 19, 2024
We appreciate your feedback and apologize for any inconveniences you experienced during your stay. Our team is dedicated to ensuring a safe and pleasant environment for all guests. We value your comments and will use them to improve our services. We hope to have the opportunity to welcome you back in the future.

2/10 Terrible

Brian

Disliked: Cleanliness, staff & service, property conditions & facilities
I would not recommend this hotel. Very unsafe for me and my family. Noisy from air traffic and within the halls. Avoid…
Stayed 1 night in Mar 2024
Response from w on Mar 19, 2024
We appreciate your feedback and apologize for any inconveniences you experienced during your stay. Our team is dedicated to ensuring a safe and pleasant environment for all guests. We value your comments and will use them to improve our services. We hope to have the opportunity to welcome you back in the future.

10/10 Excellent

Ericka

Stayed 3 nights in Mar 2024
Response from w on Apr 8, 2024
thankyou for staying with us, we will look forward for your future stay :)

2/10 Terrible

Jeffrey, Calgary

Traveled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Dirty, noisy and not safe.
Stayed 7 nights in Mar 2024
Response from w on Mar 18, 2024
We appreciate your feedback and apologize for any inconveniences you experienced during your stay. Our team is dedicated to ensuring a safe and pleasant environment for all guests. We value your comments and will use them to improve our services. We hope to have the opportunity to welcome you back in the future.

6/10 Okay

Melanie

Liked: Cleanliness, staff & service
I did have a good night sleep. Staff was good. The internet would not connect in the room and the TV wouldn't work. The water pressure in the shower was not strong. You get what you're paying for.
Stayed 1 night in Mar 2024
Response from w on Mar 18, 2024
We appreciate your feedback and apologize for any inconveniences you experienced during your stay. Our team is dedicated to ensuring a safe and pleasant environment for all guests. We value your comments and will use them to improve our services. We hope to have the opportunity to welcome you back in the future.

2/10 Terrible

LEOPOLDO, Cary

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Room not well cleaned, bad smell; breakfast not good. Had to change room, but still new room also bad. We do not recommend this hotel to anybody.
Stayed 2 nights in Mar 2024
Response from w on Mar 13, 2024
We appreciate your feedback and apologize for any inconveniences you experienced during your stay. Our team is dedicated to ensuring a safe and pleasant environment for all guests. We value your comments and will use them to improve our services. We hope to have the opportunity to welcome you back in the future.