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Reviews of Econo Lodge Inn & Suites East

2 out of 5
Econo Lodge Inn & Suites East
1016 Maxey Rd, Houston, TX

Reviews

7.8

Good

Rating 10 - Excellent. 122 out of 286 reviews" "
Rating 8 - Good. 80 out of 286 reviews" "
Rating 6 - Okay. 32 out of 286 reviews" "
Rating 4 - Poor. 23 out of 286 reviews" "
Rating 2 - Terrible. 29 out of 286 reviews" "

8.0/10

Cleanliness

8.4/10

Staff & service

7.2/10

Amenities

7.8/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

10/10 Excellent

Mario

Stayed 1 night in Apr 2024

2/10 Terrible

Eddie

Stayed 5 nights in Mar 2024

10/10 Excellent

Jeremy

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Very quiet, didn't have to worry about neighbors being loud or keeping me up. Friendly staff that was very helpful with a package I had as well.
Stayed 3 nights in Mar 2024

2/10 Terrible

jessica

Traveled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
FOUND A USED CONDOM WRAPER ON THE DRESSER WHEN ME & MY HUSBAND RETURNED. 1) That SAIDS ALOT ABOUT HOW THEY CLEAN. 2. NOT OUR CONDOM. 3) HOW DOES ANYONE THINK THATS OK to place a FOUND CONDOM WRAPPER ON THE DRESSER. **THE EVERYTHING WAS DIRTY. **We WILL NEVER STAY AGAIN **
Stayed 1 night in Mar 2024

6/10 Okay

Erika

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
They don’t really serve breakfast its was very simple and not edible
Stayed 4 nights in Mar 2024

2/10 Terrible

Thomas

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was absolutely disgusting. Very dirty. Stains everywhere. Carpets are dirty with little pieces of garbage everywhere. I had to check for bed bugs because the place was so nasty and I found food under the mattress. I chose this place because it said free hot breakfast but all there was was fruit loops. TERRIBLE
Stayed 1 night in Mar 2024

2/10 Terrible

Trina

Traveled with family and small children
Disliked: Cleanliness, staff & service, property conditions & facilities
They messed up booking and had me and my kids on the streets with no place to go.
Stayed 2 nights in Mar 2024

10/10 Excellent

Reid

Stayed 1 night in Mar 2024

2/10 Terrible

Angelina, Yonkers

Traveled with group
Disliked: Cleanliness, staff & service, property conditions & facilities
No breakfast variety. Light noisy in the bathroom cannot leave it on overnight. Not close to any shopping area have too walk forward about 5 miles too the closes grocery stores or pharmacy.
Stayed 2 nights in Feb 2024

10/10 Excellent

Uriah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good stay
Stayed 1 night in Feb 2024

10/10 Excellent

Uriah

Liked: Cleanliness, amenities, property conditions & facilities
Great stay
Stayed 1 night in Jan 2024

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice customer service!!
Stayed 1 night in Jan 2024

6/10 Okay

Alex

Stayed 1 night in Jan 2024

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2024

8/10 Good

Jamazcia

Stayed 2 nights in Jan 2024

10/10 Excellent

troketta

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was very peaceful and clean and I received a great night of rest
Stayed 1 night in Jan 2024

6/10 Okay

Lowell

Liked: Cleanliness, staff & service
Unsafe room
Room was clean. But one of the beds was on the floor with no frame. Worse, the power outlet behind the bed had no cover so the wires were exposed. I have small kids and this was hugely unsafe.
Exposed wires
Bed on floor, no frame
Stayed 1 night in Jan 2024

10/10 Excellent

Gerardo

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Every thing ok
Stayed 2 nights in Dec 2023

10/10 Excellent

Phillipps

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very CLEAN i appreciated the cleanliness im a truck driver and cleanliness is important to me and my co driver.....
Stayed 1 night in Dec 2023

2/10 Terrible

LaQuanta

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2023

8/10 Good

Al

Liked: Cleanliness
Average hotel
Stayed 1 night in Dec 2023

8/10 Good

Jorge

Liked: Cleanliness, staff & service
Stayed 2 nights in Nov 2023

6/10 Okay

Ryan

Disliked: Cleanliness
It was a good stay but then I forgot my suite when I checked out and when I went back for it my belt was no where to be found
Stayed 2 nights in Nov 2023

8/10 Good

Angel

Stayed 4 nights in Aug 2023

2/10 Terrible

Rachelle

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Their pool was disgusting they served Twinkies for breakfast in the front desk receptionist had the nerve to ask me for a tip when I was first checking in after I had already paid for my room and they had to change my room three times because they kept trying to put me in a room that either smelled like cigarettes and one room wasn't even clean
Stayed 2 nights in Sep 2023

2/10 Terrible

Salome

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2023

10/10 Excellent

Brandom

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2023

8/10 Good

Kenichi

Stayed 3 nights in Aug 2023

8/10 Good

Clint

Liked: Cleanliness, staff & service
Just be aware that their breakfast is not what was listed. Little fruit and a few snacks.
Stayed 2 nights in Aug 2023

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Breakfast NOT included
Don't count on "breakfast included." In 2 days of stay there was a handful of bananas, oranges only on the second day, sad pieces of white bread for toasting, 1 packet of jam both days, 3 choices of cereal, and a random assortment of little Debbie snacks.
Stayed 2 nights in Aug 2023

4/10 Poor

Edwin

Business traveler
Liked: Staff & service
Disliked: Amenities
Breakfast was really limited, the pool wasn’t available, there wasn’t a body towel, the sink was dirty. It had hair from someone that probably shaved.
Stayed 1 night in Aug 2023

10/10 Excellent

Ivanna

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice spot
This hotel met all my family’s needs. The staff was nice and the hotel room was clean and comfortable.
Stayed 1 night in Aug 2023

10/10 Excellent

Javier

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice.
Stayed 1 night in Jul 2023

10/10 Excellent

Javier

Liked: Cleanliness, staff & service, property conditions & facilities
Nice place.
Stayed 1 night in Jul 2023

6/10 Okay

Anna

Traveled with group
Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
The place needs live for sure. The toilet wasn’t working so we had to manually reach in tank to flush. The smoke detector was dangling from wall with no batteries. Two of the lamps did not have light bulbs and the breakfast was out of the script from Friday. Cereal no milk, coffee no cream, toast no jelly!
Stayed 1 night in Jul 2023

8/10 Good

Jamazcia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2023

10/10 Excellent

Alma

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 2 nights in Jul 2023

8/10 Good

Jesse

Stayed 1 night in Jul 2023

4/10 Poor

Christopher

Disliked: Staff & service
What I did not like the property is the limited food and no fees breakfast
Stayed 6 nights in Jul 2023

6/10 Okay

Alvin

Liked: Cleanliness, staff & service, property conditions & facilities
Convenient location. Clean room.
Stayed 2 nights in Jul 2023

2/10 Terrible

Tonya

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jul 2023

2/10 Terrible

Delora D.

Business traveler, Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
The property was dirty and dated. Water spills located thru out the property. My shower door was broken. Linen was dirty, staff was unconcerned. The pictures online completely are not the current condition of the property.
Stayed 4 nights in Jun 2023

4/10 Poor

Ahmed

Disliked: Cleanliness, staff & service, property conditions & facilities
Bad staff , poor communication, not nice . Poor breakfast, room is ok , no phones in the rooms , no weak up call's. Look somewhere else if you have family and children.
Stayed 2 nights in Jun 2023

6/10 Okay

Ahmed

Disliked: Cleanliness, staff & service
Stayed 4 nights in Jun 2023

2/10 Terrible

Cecil M

Disliked: Cleanliness, property conditions & facilities, room comfort
Not Clean
Outing was cut short due to room not being clean, floor was dirty, found item belong to someone else under chair and ottoman. Bottom of vanity mirror don't know what was peeling off of the nightstand, showerhead need to be clean also. what is the purpose of having a alarm clock in the room that doesn't work.
Stayed 1 night in Jun 2023

10/10 Excellent

Nga

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jun 2023

8/10 Good

Elliott

Traveled with group
Liked: Staff & service, property conditions & facilities
The hotel it self was alright some parts seemed like it was unkept like the smoke detector was ripped from the wall, what looked like wet toilet paper was thrown at the wall. Ither than that the hotel was average leaning twords the good side
Stayed 2 nights in Jun 2023

6/10 Okay

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Meh...
Lady that checked us in was friendly and room was quite adequate. The AC in our room made a lot of noise but thankfully we were so tired it was but a minor annoyance. Breakfast was store bought snack cakes, cereal, bananas, toast and coffee so we personally just went somewhere to eat. What is really irritating the most though is booking a hotel specifically for the pool amenity and it being closed!
Stayed 1 night in May 2023

8/10 Good

Tokalema

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
It was a one night , from was super nice and helpful
Stayed 1 night in May 2023

4/10 Poor

Taum

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 4 nights in May 2023