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Reviews of Holiday Inn NW Houston Beltway 8, an IHG Hotel

3 out of 5
Holiday Inn NW Houston Beltway 8, an IHG Hotel
3539 N SAM HOUSTON PARKWAY WES, Houston, TX

Reviews

8.4

Very Good

Rating 10 - Excellent. 132 out of 220 reviews" "
Rating 8 - Good. 37 out of 220 reviews" "
Rating 6 - Okay. 26 out of 220 reviews" "
Rating 4 - Poor. 8 out of 220 reviews" "
Rating 2 - Terrible. 17 out of 220 reviews" "

9.0/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Eli

Liked: Cleanliness, staff & service, property conditions & facilities
Very pleasant
Stayed 1 night in May 2024

2/10 Terrible

Alfredo

Stayed 1 night in Apr 2024

10/10 Excellent

Tyrus

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2024

10/10 Excellent

Eli

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly and clean hotel.
Stayed 2 nights in Apr 2024

8/10 Good

Kwang, Fremont

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
The lady at the desk at 9:00pm on 4/22/2024 was very unfriendly and rude
Stayed 1 night in Apr 2024

8/10 Good

alton

Stayed 1 night in Apr 2024

6/10 Okay

Robertus, Forest

Liked: Cleanliness, property conditions & facilities
No coffee cups available in room despite requesting them for 2 days. No breakfast buffet available, just need to order and stand in line for it. Loosing lots of morning time to go to work while waiting on breakfast. Also breakfast is not included into the price…..! Hotel does not run an airport shuttle bus. Hotel is clean and staff is friendly.
Stayed 5 nights in Apr 2024

10/10 Excellent

Eli

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a very nice hotel. Well kept.
Stayed 1 night in Apr 2024

8/10 Good

Terrence

Liked: Cleanliness, property conditions & facilities
Breakfast
Stayed 2 nights in Mar 2024

10/10 Excellent

Omar

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

ebony

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoyed our short stay here. We needed somewhere close to our wedding venue and this was right up the street. Rooms were clean and staff was so nice! The receptionist at the front desk even did a mini photoshoot for my husband and I when we came back to the room to change during our wedding reception. She was so nice and sweet! We really appreciate what she did! Would definitely stay here again, especially for the indoor pool!
Stayed 1 night in Mar 2024

10/10 Excellent

LaShannon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The area driving in a was little sketchy, but this hotel was very safe and comfortable. Everything was as clean.
Stayed 1 night in Mar 2024

4/10 Poor

Gabriela

Traveled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
No bulb on the lamp, bathroom Door locked . No good service with front desk .
Stayed 1 night in Mar 2024

10/10 Excellent

Jeffrey

Liked: Cleanliness, property conditions & facilities
The lady at the desk was absolutely perfect to me and my queen during my stay and made us feel at home with everything
Stayed 2 nights in Mar 2024

10/10 Excellent

Lexa

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024

10/10 Excellent

Juan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Eveything around the Hotel was close and convinient.
Stayed 1 night in Jan 2024

10/10 Excellent

Selma S

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is easy to locate and convenient to get to. The check in person was very helpful with check in and provided a list of restaurants nearby for dinner. I loved the option of a shower rather than tub/shower combination.
Stayed 1 night in Jan 2024

6/10 Okay

Eric

Stayed 1 night in Jan 2024

8/10 Good

Eric

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jan 2024

10/10 Excellent

Nomandla

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Management and front desk staff were great. Hospitality was excellent
Stayed 4 nights in Dec 2023

8/10 Good

Joseph

Stayed 1 night in Nov 2023

6/10 Okay

Lisa

Check in time is way too late: out too early
Stayed 1 night in Nov 2023

8/10 Good

Desiree

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2023

10/10 Excellent

Cammy

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice and clean
Stayed 2 nights in Nov 2023

10/10 Excellent

Manjit

Stayed 1 night in Oct 2023

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel was very clean and the staff was very friendly.
Stayed 3 nights in Oct 2023

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

10/10 Excellent

Kathleen

Business traveler, Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
It is faikr new so everythi g was fresh and inviting. Staff was limited but overall a great sleep!
Stayed 1 night in Sep 2023

10/10 Excellent

Fawad

Stayed 1 night in Sep 2023

10/10 Excellent

Irene

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2023

10/10 Excellent

Roman

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed on the 15th. Place and the room was clean. Had to pay for breakfast but it wasn't bad. Will stay there again.
Stayed 1 night in Aug 2023

10/10 Excellent

Deborah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023

10/10 Excellent

Juan

Stayed 4 nights in Aug 2023

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Attended a funeral at the nearby Veterans Cemetery. Very convenient.
Stayed 1 night in Aug 2023

10/10 Excellent

Emeria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful and comfortable!
We had a great experience stayiing at this Hotel, when we walked in, we were greated at the front desk by a very nice and kind lady. My husband loved, loved the bed and the room was great!
Stayed 1 night in Aug 2023

10/10 Excellent

Jose

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very convenient to VA National Cemetery
Stayed 1 night in Aug 2023

10/10 Excellent

Jason

Stayed 1 night in Jul 2023

8/10 Good

Melisa

Stayed 1 night in Jul 2023

10/10 Excellent

Ma Isabel

Liked: Cleanliness, staff & service, property conditions & facilities
Good food, friendly staff
Stayed 1 night in Jul 2023

2/10 Terrible

Bryan

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2023

10/10 Excellent

Phillipe

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023

8/10 Good

Rochelle

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The property was nice. I just didn't like the fact that the vent in the restroom didn't work. The restroom was properly stocked with towels and toiletries were all the same, two shampoos and two conditioners but no lotion,
Stayed 2 nights in Jun 2023

6/10 Okay

Maria

Business traveler
Liked: Cleanliness, property conditions & facilities, room comfort
Paid for breakfast during my stay and when I asked front desk person she said they were short staffed. That unfortunately, they did not have a chef.
Stayed 1 night in Jun 2023

10/10 Excellent

Tammi

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2023

10/10 Excellent

Kadijah

Liked: Cleanliness, staff & service
Everything was great
Stayed 2 nights in Jun 2023

10/10 Excellent

Juan

Stayed 3 nights in Jun 2023

10/10 Excellent

Abe

Liked: Cleanliness, staff & service, property conditions & facilities
Great property and staff
Stayed 1 night in Jun 2023

8/10 Good

kaleb

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2023

10/10 Excellent

Rahul

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 3 nights in May 2023

4/10 Poor

Andrew

Disliked: Staff & service
Stayed 1 night in May 2023