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Reviews of Studio 6 Houston, TX - Hobby South

2 out of 5
Studio 6 Houston, TX - Hobby South
12700 Featherwood Dr, Houston, TX

Reviews

6.6
Rating 10 - Excellent. 83 out of 274 reviews" "
Rating 8 - Good. 56 out of 274 reviews" "
Rating 6 - Okay. 39 out of 274 reviews" "
Rating 4 - Poor. 29 out of 274 reviews" "
Rating 2 - Terrible. 67 out of 274 reviews" "

6.4/10

Cleanliness

7.6/10

Staff & service

6.4/10

Amenities

6.6/10

Property conditions & facilities

6.0/10

Eco-friendliness

Reviews

10/10 Excellent

Phillip

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff and great service 👍
Stayed 2 nights in Apr 2024

2/10 Terrible

Thanh, ANAHEIM

Stayed 7 nights in Apr 2024
Response from Brand Experience Team on May 10, 2024
Hi Thanh,We apologize that your recent stay wasn’t a great one. We hope you’ll give us another chance in the future.Lilith#Team6

10/10 Excellent

Anita

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Apr 2024
Response from Brand Experience Team on May 2, 2024
Hi Anita, Thank you for the 5-star rating!Natalie #Team6

8/10 Good

Tatyanna

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Quiet and nice. Clean room. Very nice staff.
Stayed 7 nights in Apr 2024
Response from Brand Experience Team on May 2, 2024
Hi Tatyanna,We appreciate you sharing your experience with us. We're happy to hear you enjoyed your stay and that our staff was helpful, and we look forward to seeing you again soon.Lilith#Team6

10/10 Excellent

Ms.

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The lady Mimi is very rude and not understanding at all. Her and Cynthia where sitting in front of a customer (me) talking bad about an employee name Anna and she was the one that was nice, understanding and had a great attitude. Need more like Anna working here . Because the other 2 ran me off. And I been here for 3 weeks . I will take my business elsewhere.
Stayed 7 nights in Mar 2024
Response from Brand Experience Team on Apr 9, 2024
Hi Traveler,We really do love getting such positive feedback! We’re glad your experience was a good one and hope to see you again real soon.Maz K. #Team6

10/10 Excellent

JaShan

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Nice, quiet. Room was nice. I will stay again
Stayed 1 night in Mar 2024
Response from Brand Experience Team on Apr 9, 2024
Hi JaShan, Thank you for sharing your review. We are glad you enjoyed your stay! Maz K.#Team6

10/10 Excellent

Dawn

Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very nice the rooms a little older.
Stayed 2 nights in Feb 2024
Response from Brand Experience Team on Mar 12, 2024
Hi Dawn,Thank you for recognizing the great service provided by our staff. We hope to see you soon, Safe Travels!Lilith#Team6

6/10 Okay

Macbeth

Disliked: Property conditions & facilities
Stayed 2 nights in Feb 2024
Response from Brand Experience Team on Mar 15, 2024
Hi Macbeth,Thank you for positively rating your stay!Lilith#Team6

2/10 Terrible

Mireya

Stayed 7 nights in Feb 2024

2/10 Terrible

Maria

Disliked: Staff & service, property conditions & facilities
I didn’t like the fact it was roaches throughout the whole room they did offer to change my room but mentioned that it may also be roaches in another room so the time I was leaving at 6:30am and returning at 10pm I just wanted to lay down and I only was there for 3 nights but overall I wouldn’t stay there again
Stayed 3 nights in Feb 2024
Response from Brand Experience Team on Feb 21, 2024
Hi Maria,Thank you for taking the time to share your review. We are committed to provide a comfortable night's rest and are disappointed to learn that we fell short of your expectations. We would like to apologize that your stay was less than satisfactory. We are committed to guest satisfaction and appreciate you taking time to review your experience. Maz K.#Team6

10/10 Excellent

Munawar

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
THE new UPGRADED rooms are the best in TOWN !
checked in and the old room has some issues they relocated me to a BRAND NEW ROOM everything is great ! landing a brand new room for weekly stay is Houston is like needle in hay
Stayed 7 nights in Jan 2024
Response from Brand Experience Team on Feb 21, 2024
Hi Munawar, We are glad you had a great experience and appreciate your feedback! We look forward to providing your future lodging needs. Maz K.#Team6

8/10 Good

Areta

Liked: Cleanliness, staff & service, amenities
Stayed 5 days to recoup from an allergy.
Stayed 5 nights in Jan 2024
Response from Nancy Y. on Feb 13, 2024
Thank you for sharing your review. We are glad you enjoyed your stay! Until the next time, We’ll Leave the Light on For You!Nancy Y.#Team6

6/10 Okay

Adam

Traveled with family and small children
They charge a $2 credit card fee and also a $25 deposit. Very unlike most motel 6 in general and especially the $2 credit card fee.
Stayed 1 night in Feb 2024
Response from Nancy Y. on Feb 13, 2024
We apologize that your recent stay wasn’t a great one. We hope you’ll give us another chance in the future.Nancy Y.#Team6

6/10 Okay

jonathan

Stayed 2 nights in Jan 2024
Response from Nancy Y. on Feb 14, 2024
Thanks for your rating, please give us the opportunity to improve your experience on your future bookings.Nancy Y.#Team6

10/10 Excellent

Evonne

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had no problems at all will differently be back
Stayed 2 nights in Jan 2024
Response from Brand Experience Team on Jan 29, 2024
Hi Evonne,Five stars?! Thanks for your review, we really appreciate the support. We hope to see you again real soon.Maz K.#Team6

2/10 Terrible

Crystal

Stayed 1 night in Jan 2024

6/10 Okay

Joseph

Business traveler
Liked: Staff & service, property conditions & facilities
Great Staff, but smelly room.
Staff was excellent! Non-smoking room had strong smoke odor.
Stayed 1 night in Jan 2024
Response from Nancy Y. on Jan 23, 2024
Thanks for your rating, please give us the opportunity to improve your experience on your future bookings.Nancy Y.#Team6

10/10 Excellent

Wayne

Liked: Cleanliness, staff & service, property conditions & facilities
Maria in office was excellent in arranging extra days to stay. Martin was prompt and effective in getting another occupant making noise with a boom box.
Stayed 2 nights in Nov 2023
Response from Brand Experience Team on Dec 12, 2023
Hi Wayne, Thank you so much for sharing your kind words. We work hard to make your visit the best experience possible. We look forward to seeing you again soon!Cameron A. #Team6

8/10 Good

Charlese

Traveled with family and small children, Traveled with pets
Liked: Cleanliness
Perfect for an extended stay. No frills. Exactly what we needed when traveling with dogs.
Stayed 3 nights in Nov 2023
Response from Brand Experience Team on Dec 5, 2023
Hi CharleseWe’re glad you enjoyed your stay! Come back real soon. Until then, we’ll leave the light on. For You.Lilith#Team6

8/10 Good

Jackie

Stayed 7 nights in Nov 2023

4/10 Poor

Frank

Liked: Staff & service
Disliked: Room comfort
good room amenities bad environment
too much loitering around property and upstairs gazing probably for illegal activity, parking near unit is difficult. stovetop didn't work but the other appliances did. The room itself was above average for price just clientel is very sketchy would not recommend for a family stay.
Stayed 2 nights in Nov 2023
Response from Nancy Y. on Nov 28, 2023
We're sorry to hear that we fell short of your expectations during your recent stay. We apologize for any aggravation you had and appreciate you sharing your experience with us. We hope you’ll give us another chance in the future to make it a great stay for you.Nancy Y.#Team6

2/10 Terrible

Ciara

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 12 nights in Nov 2023

8/10 Good

Mercedes

Traveled with family and small children
Quiet surroundings. Close to freeway. No frills.
Stayed 4 nights in Nov 2023
Response from Brand Experience Team on Nov 21, 2023
Hey Mercedes, thanks for taking time to share your review. We appreciate your support.Lilith#Team6

2/10 Terrible

Verified traveler

Disliked: Cleanliness, property conditions & facilities
DO NOT STAY HERE
ROACHES
Stayed 3 nights in Nov 2023
Response from Brand Experience Team on Nov 21, 2023
Hi Traveler,We apologize that your recent stay wasn’t a great one. We hope you’ll give us another chance in the future.Lilith#Team6

2/10 Terrible

Letha

Business traveler
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 15 nights in Sep 2023

2/10 Terrible

Inez

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Dont stay in a roach motel. Pay for better, its i!
I walked into the office and was ignored by a lady who was more interested in playing music than she was with helping me. The lady who decided to help me barely spoke English. I got my keys and went to my room. As soon as I opened the door i was hit with the smell of stale pee. I did expect a smell since it was a smoking room and the hotel allows pets. I brought fabreeze with me. It did not make a dent. I had to go buy clorox wipes and bathroom cleanser. When that didn't work i used the wipes to clean every surface and mop the floors. I had to buy a candle. Within a hour I had to kill a baby roach and some flying thing. Over the course of the day I killed 5 bugs. One of which crawled onto the bed. I spoke to feont desk and was told i could get a partial refund or switch rooms. I had to duct tape the air conditioner because that is where the bugs were coming from. I had to spray bug spray around the doors and windows. I killed 10 bugs in two days. The toilet leaked. The exhaust blew out pee scented air. I didn't feel comfortable showering. There was near constant loud music and talking outside my room which kept waking me up. The stove had hypoxy gel holding it together. It was the worse experience I have ever had in my life.
Stayed 2 nights in Oct 2023
Response from Nancy Y. on Oct 17, 2023
We’re sorry you had a bad experience recently at one of our properties. We take your input seriously and apologize for the inconvenience. As our Guest, you’re very important to us, and our top priority is your satisfaction. Thank you for taking the time to provide this valuable feedback. Nancy Y.#Team6

8/10 Good

David

Stayed 6 nights in Sep 2023

2/10 Terrible

Joseph

Stayed 2 nights in Sep 2023

10/10 Excellent

juan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

6/10 Okay

Verified traveler

Liked: Staff & service
Disliked: Cleanliness
Stayed 1 night in Sep 2023

2/10 Terrible

Collid

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Never staying here again
Asked for a non smoking and got smoking room. Also as soon as I walked in their was roaches. I went to go say something to the front desk, and they said that they didn’t have another room to give me. Not only that, but I went out to the corner store late at night when I came back, the card wasn’t working to the door. I went to the front desk yet. It was closed. Lights were off.
Stayed 1 night in Sep 2023
Response from Brand Experience Team on Sep 18, 2023
Hi Collid,Thanks for taking the time to share your review! We pride ourselves on providing a comfortable night's rest, so we’re always disappointed to hear when that doesn’t happen. Even though we fell short of your expectations this time, we’re committed to doing better next time, and apologize for any inconvenience. Lilith#Team6

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Appropriate for Long Term Stay
First, my after hours check-in went very smoothly. The clerk was quick, kind, and reassured me of the security of the property. The amenities are a little worn, not so gently used, a bit frayed and in disrepair. The bathroom light didn’t work at all, but I didn’t call the front desk for a solution since my check in was already quite late. Other guests were respectful. The property was quiet and peaceful all night and all morning. The area is closed down in the evenings, so there are no people around at all. For the price, I would recommend this facility for long term needs especially. It wasn’t the most comfortable stay for one night, but I’m glad I understand the level of provisions in a Studio 6 property. I would choose this place for a week stay or longer.
Stayed 1 night in Aug 2023
Response from Nancy Y. on Sep 6, 2023
We appreciate the wonderful rating, thank you for bringing your concerns to our attention; this will help us improve our guest experience greatly.Nancy Y. #Team6

4/10 Poor

Alfonso

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Spend 10 dollars more a night elsewhere
We didn’t have a microwave for three days of our stay. The room smelled of mildew. Really not a good stay. Fleas and spiders in the room.
Stayed 7 nights in Jul 2023
Response from Brand Experience Team on Aug 8, 2023
Hi Alfonso,Thanks for taking the time to share your review! We pride ourselves on providing a comfortable night's rest, so we’re always disappointed to hear when that doesn’t happen. Even though we fell short of your expectations this time, we’re committed to doing better next time, and apologize for any inconvenience. Lilith#Team6

2/10 Terrible

Lanorris

Business traveler
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Roach motel 6
I could deal with the area not being so nice but not the roaches. There were roaches everywhere. Staff said they would treat the room but it never happened. The final straw was seeing a roach in the bag that I kept my toothbrush in. I had to check out early and find a different hotel.
Stayed 10 nights in Jul 2023
Response from Brand Experience Team on Aug 1, 2023
Hi Lanorris,Thank you for taking the time to share your review. We are committed to provide a comfortable night's rest and are disappointed to learn that we fell short of your expectations. We would like to apologize that your stay was less than satisfactory. We are committed to guest satisfaction and appreciate you taking time to review your experience. Maz K.#Team6

10/10 Excellent

paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
great quiet area comfortable and great customer service it was late when i checked in but they got me checked in fast
Stayed 2 nights in Jul 2023
Response from Brand Experience Team on Jul 18, 2023
Hi Paul,Thank you, we really do love getting such positive feedback! We’re glad your experience was a good one and hope to see you again real soon. Lilith#Team6

2/10 Terrible

Krishi

Disliked: Cleanliness, staff & service, property conditions & facilities
Worst unsafe and very dirty rooms with roaches and very poor beds
Stayed 3 nights in Jul 2023
Response from Brand Experience Team on Jul 18, 2023
Hi Krishi,We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconveniences you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Lilith #Team6

4/10 Poor

Lynn

Traveled with partner
Disliked: Property conditions & facilities
they sold my smoking room with 2 beds and called 1 hour before check in they only had 1 room left no smoking and 1 bed but with no reservation ant were else we had to take it regretably the refigerator didnt get cold and was very loud waking me up and with no ice on the property we had to find ice at a gas station and pay inflated price for our cooler and the shower leaked so we had to clean that up every time we used it
Stayed 2 nights in Jul 2023
Response from Brand Experience Team on Jul 18, 2023
Hi Lynn,Thank you for sharing your review. We would like to apologize for the inconvenience or misunderstanding that may have occurred during your recent stay with regard to your reservations issues. Your experience is important to us and we hope for the opportunity to improve your experience with us. Please visit again.Lilith #Team6

4/10 Poor

Bipin

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2023

2/10 Terrible

Beadle

Disliked: Cleanliness, property conditions & facilities, room comfort
No find some where better
Nasty! Roaches, sheets dirty. One good thing the young lady refunded our stay and we left after about 15 minutes. Wish i still had the pictures but figured I didn't need them since I was given a refund.
Stayed 2 nights in Apr 2023
Response from Brand Experience Team on Jul 18, 2023
Hi Beadle,We’re sorry you had a bad experience recently at one of our properties. We take your input seriously and apologize for the inconvenience. As our Guest, you’re very important to us, and our top priority is your satisfaction. Thank you for taking the time to provide this valuable feedback.Lilith#Team6

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Roach Hotel
Roaches everywhere and everything was run down. Gross room.
Stayed 2 nights in Jun 2023
Response from Brand Experience Team on Jun 20, 2023
Hi Traveler, Thank you for providing feedback. Your experience is important to us and we appreciate you bringing your concerns to our attention. Maz K. #Team6

8/10 Good

Jennafer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2023

2/10 Terrible

Brianna

Traveled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Roaches in the room, “non-smoking” smelled worse than an after hours. Dirty linens and carpet. I didn’t not even stay the full time.
Stayed 2 nights in May 2023
Response from Brand Experience Team on Jun 6, 2023
Hi Brianna,Thanks for taking the time to review your recent stay with us. We’d like to apologize for any inconvenience you experienced as a guest. We hold ourselves to a high standard and plan to give this issue the attention it deserves. Lilith

6/10 Okay

Thomas

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Apr 2023

2/10 Terrible

Guadalupe

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not clean do not stay
Not clean roaches people fighting all night stay away
Stayed 2 nights in Apr 2023

10/10 Excellent

Fernando

Stayed 1 night in Jan 2023
Response from Nancy Y. on Mar 8, 2023
Thank you for sharing your review. We are glad you enjoyed your stay! Until the next time, We’ll Leave the Light on For You!Nancy Y.#Team6

10/10 Excellent

Leslie

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Jan 2023
Response from Nancy Y. on Mar 8, 2023
Thank you for the perfect rating!!Nancy Y.#Team6

8/10 Good

Cindi

Liked: Staff & service, property conditions & facilities
Inexpensive room for a night. Room has a kitchenette. Next door are two restaurants which is convenient. Looks like hookers working there. The room was ok but, there were nats and i killed a couple of little roaches in the room.
Response from Nancy Y. on Mar 8, 2023
We are glad you had a great experience and appreciate your feedback! We look forward to providing you with all of your future lodging needs. Nancy Y.#Team6

8/10 Good

Verified traveler

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
Disgusting
Cockroaches and smells like cat piss. I was just too tired to care when I got here.
Stayed 1 night in Dec 2022

10/10 Excellent

MOSUNMOLA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2022

10/10 Excellent

Benjamin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2022
Response from Brand Experience Team on Nov 8, 2022
Hi Benjamin,Thank you for the perfect rating!!Maz K.#Team6