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Reviews of Symphony Inn and Suites

2 out of 5
Symphony Inn and Suites
11744 SW Freeway, Houston, TX

Reviews

8.2

Very Good

Rating 10 - Excellent. 67 out of 126 reviews" "
Rating 8 - Good. 29 out of 126 reviews" "
Rating 6 - Okay. 10 out of 126 reviews" "
Rating 4 - Poor. 7 out of 126 reviews" "
Rating 2 - Terrible. 13 out of 126 reviews" "

8.4/10

Cleanliness

8.4/10

Staff & service

9.0/10

Amenities

8.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Julie

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I travel to Houston alone for medical appointments. Because it is not vacation I don't like spending a lot of money. This place was older but the staff was helpful, the room was clean and I felt safe. It took me 27 minutes to get to MDA. Will definitely book again.
Stayed 1 night in Mar 2024

10/10 Excellent

Torrian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's always a pleasure staying at the Symphony Inn and Suites.
Stayed 1 night in Feb 2024

10/10 Excellent

Freddie

Liked: Cleanliness, staff & service, property conditions & facilities
Love the area
Stayed 1 night in Feb 2024

10/10 Excellent

Torrian

Liked: Cleanliness, staff & service
They need to fix the ac/heaters in the rooms 😒. Other than that they're ok with me .
Stayed 4 nights in Feb 2024

10/10 Excellent

Torrian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I Always enjoy my stay at the Symphony Inn and Suites.
Stayed 1 night in Feb 2024

8/10 Good

Torrian

Liked: Cleanliness, staff & service
Its a great place if you get the rooms where the heater ,hot water or T.V actually works !!! Other than that ,i always have a great time here .
Stayed 2 nights in Jan 2024

10/10 Excellent

Jose

Stayed 1 night in Jan 2024

10/10 Excellent

Lindsey

Liked: Cleanliness, amenities
Excellent

10/10 Excellent

Lindsey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great!

10/10 Excellent

Torrian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

Brandi

Traveled with group
Liked: Cleanliness, staff & service, room comfort
I’d stay again
Older hotel, but pretty well maintained. I’d stay here again if coming to the area. Super friendly staff as well.
Stayed 1 night in Dec 2023

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
It was clean
Stayed 1 night in Dec 2023

10/10 Excellent

Torrian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Dec 2023

10/10 Excellent

Torrian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

Torrian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

10/10 Excellent

Torrian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Oct 2023

10/10 Excellent

Torrian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Oct 2023

10/10 Excellent

Torrian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Nov 2023

10/10 Excellent

Torrian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Nov 2023

10/10 Excellent

Torrian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Dec 2023

10/10 Excellent

Torrian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023

8/10 Good

Chanta

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

10/10 Excellent

Torrian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Its always a pleasure to stay st the Symphony Inn snd Suites. I look forward to staying again.
Stayed 5 nights in Nov 2023

10/10 Excellent

Torrian

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Oct 2023

10/10 Excellent

Lindsey

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best hotel in Houston for the price! Clean and affordable! Highly recommend.
Stayed 2 nights in Oct 2023

10/10 Excellent

Torrian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I Always have a wonderful experience at Symphony Inn and Suites. I look forward to my next stay there.
Stayed 1 night in Oct 2023

10/10 Excellent

Oziel

Liked: Cleanliness, staff & service, property conditions & facilities
Hyes
Stayed 1 night in Oct 2023

10/10 Excellent

Tera

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is my always go to place whenever I want peace and quiet.
Stayed 1 night in Oct 2023

10/10 Excellent

Debbie

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked the decor most of all and how you could get coffee at 5 in the morning across the street at starbucks.
Stayed 4 nights in Sep 2023

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Hello Office attendant was very nice and courteous. She made it feel very comfortable. The room was clean overall except for the bathtub and the A/C The Bathtub was broken and had a lot of rust. The A/C was off when I arrived, so it took a long time to cook off. Thank you
Stayed 1 night in Sep 2023

4/10 Poor

Brittany

Traveled with family
Disliked: Staff & service, room comfort
A disappointing stay but no bugs
Gave us the wrong type room but quickly moved us. Air conditioner took hours to cool off the room. Phone didn't work. A popup kept appearing on the tv which made it impossible to watch. Needs updating. But it is shelter and electricity.
Stayed 1 night in Sep 2023

4/10 Poor

Obimtobechukwu

Stayed 3 nights in Sep 2023

8/10 Good

JOSE C

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I enjoyed the stay
Overall I liked everything and enjoyed the stay; the only problem is that there is no chair in the room.
Stayed 1 night in Aug 2023

8/10 Good

Andrea

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2023

10/10 Excellent

Heather

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023

10/10 Excellent

APRIL

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
This was my second stay here. Super clean inside and out. Very friendly staff. Easy check in. Everything was perfect. The only thing is the pillows are not comfortable and large enough for me. They still get a 10 however.
Stayed 2 nights in Jul 2023

10/10 Excellent

Ismelda

Stayed 1 night in Jun 2023

8/10 Good

Pahola

Stayed 1 night in Jun 2023

10/10 Excellent

Torrian

Liked: Cleanliness, staff & service, property conditions & facilities
It's Always a pleasure to stay at the Symphony Inn & Suites
Stayed 3 nights in May 2023
Response from Tanya on Jul 1, 2023
Thanks for the great review! Please visit us again soon !

10/10 Excellent

Roland

Stayed 1 night in May 2023

6/10 Okay

Roland

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Meh…
They look reasonably nice at first. A very modern look you could tell recently designed. Unfortunately, they had Rust spots all over the bathroom, and a number of roaches. The TV in work. Staff was helpful and friendly.
Stayed 1 night in Apr 2023

8/10 Good

Myra Dawn

Business traveler
Liked: Cleanliness, staff & service, room comfort
Older but clean. Great staff.
This hotel is older but kept clean. The staff is great. The towels are a bit worn and stained, but clean. Women - be aware they do not have hair dryers in the room or available from the front desk. I had to go to my meeting with wet hair.
Stayed 1 night in Apr 2023

8/10 Good

Kevin

Liked: Staff & service
The property staff was polite and helpful. The inside of room was great. Non smoking smelled fresh and clean. Only negative is strong smell of marijuana while walking to room.
Stayed 1 night in Jan 2023

10/10 Excellent

Jackson

Stayed 1 night in Mar 2022

2/10 Terrible

Sanjay

Stayed 1 night in Feb 2022

4/10 Poor

Nho

Stayed 1 night in Nov 2021

2/10 Terrible

Eric

Stayed 1 night in Sep 2021

2/10 Terrible

Kevin

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2021

10/10 Excellent

Kyla

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
No major issues
Nice and the price was good
Stayed 1 night in Sep 2021