Terrace/patio

Reviews of Baymont by Wyndham Howell/Brighton

2.5 out of 5
Baymont by Wyndham Howell/Brighton
4120 Lambert Dr, Howell, MI

Reviews

7.4

Good

Rating 10 - Excellent. 270 out of 935 reviews" "
Rating 8 - Good. 321 out of 935 reviews" "
Rating 6 - Okay. 182 out of 935 reviews" "
Rating 4 - Poor. 86 out of 935 reviews" "
Rating 2 - Terrible. 76 out of 935 reviews" "

7.6/10

Cleanliness

8.2/10

Staff & service

7.0/10

Amenities

7.2/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

2/10 Terrible

Tyler

Disliked: Cleanliness, property conditions & facilities
Did not have any rooms availability even though i purchased a king suite threw Expedia... was told i'd get a refund but never did. 0 stars to the management
Stayed 1 night in Apr 2024

6/10 Okay

Ben

Traveled with family
Disliked: Property conditions & facilities
Decent Price and location. Property is not in very good condition. Room service never came to our room.
Stayed 2 nights in Mar 2024

8/10 Good

frederic

Business traveler
Liked: Staff & service, amenities, property conditions & facilities
Quiet
Stayed 3 nights in Feb 2024

8/10 Good

Mark

Liked: Staff & service
Stayed 1 night in Jan 2024

10/10 Excellent

Courtney

Stayed 1 night in Dec 2023

10/10 Excellent

linda

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Nothings
Stayed 1 night in Dec 2023

10/10 Excellent

Joshua

Stayed 1 night in Dec 2023

8/10 Good

Jenny

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place
Love my room! It was set up amazingly. The jetted tub was wonderful. I really love the set up of the room. The couch, bed, tv, kitchen area, bathroom. We will definitely come back to this hotel. The little imperfections don’t bother me. The room was clean and comfortable. The breakfast was good as well. The only complaint I have is the tv kept losing sound. We didn’t notice this till the next morning so I didn’t request a new one. The staff was amazing. From check in to breakfast. There was always someone wiping the counters during breakfast and making sure everything was stocked. Hot fresh eggs and sausage with all the pastries. Coffee and 6 different juices plus 3 kinds of milk.
Stayed 1 night in Dec 2023

2/10 Terrible

Kevin

Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
The door we walked in to get to the elevator had an ice machine that has obviously been leaking for a long time because you could smell the mold. It wqs sickening. The bathroom in our room had holes in the bottom of the wall that were being covered by wallpaper. The carpets were gross throughout the hotel. Not a clean or updated hotel at all.
Stayed 1 night in Nov 2023

8/10 Good

Karter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

2/10 Terrible

Paul

Disliked: Staff & service
Reservations made and paid for, no room available
We made a reservation and the website took our money, but when we tried to check in, there was no room available. Hotels.com also did this to another couple who were in the lobby at the same time. Hotels.com takes 7-10 business days to process a refund. This is ridiculous.
Stayed 1 night in Nov 2023

6/10 Okay

Cameron

Traveled with family and small children
Liked: Staff & service
Disliked: Property conditions & facilities
The room was okay, breakfast was nice, and the staff was friendly, but the pool was murky and we didn't feel comfortable swimming in it. The hotel is clearly under renovation. You can tell that it was pretty run down, but they're trying to improve things.
Stayed 2 nights in Oct 2023

8/10 Good

Ayanna

Liked: Staff & service, amenities, property conditions & facilities
I had the executive suite with hot tub. I was going to use hot tub but it was dirty. I discovered that after work at 3 am. So no hot tub. I chokse that room specifically for that. I mean everything else was good except for dirty hot tub smh. I really wanted the hot tub.

2/10 Terrible

Carl

Disliked: Cleanliness, staff & service, property conditions & facilities
We made a reservation for our wedding night 2 months ago. We went in to check in only to find out they canceled our reservation and gave it to someone else because we werent VIP members... never called or emailed us to let us know.
Stayed 1 night in Oct 2023

10/10 Excellent

Ashwini

Stayed 1 night in Oct 2023

2/10 Terrible

Monica

Did not have a room available.
Stayed 1 night in Oct 2023

4/10 Poor

Danial

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Tv not working what looked like mold in the shower
Stayed 2 nights in Oct 2023

10/10 Excellent

Ted

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent experience at the Baymont.
Stayed 1 night in Oct 2023

10/10 Excellent

Ted

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent experience.
Stayed 1 night in Oct 2023

4/10 Poor

Angela

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
I don’t typically write reviews, but I don’t know if this place is being remodeled or what, but it was disgusting. There was a dirt path from the side door to the elevator, the room we had (third floor) smelled like it hadn’t been aired out since the 50’s and smelled like super stale cigarettes. Super unclean, all of the floors looked like they needed a good vacuum. The woman at check in was very nice and welcoming, that was the only good thing about our stay.
Stayed 1 night in Oct 2023

4/10 Poor

Heather

Disliked: Cleanliness, staff & service, property conditions & facilities
Disappointing
The building was not clean. The elevator was broken. Half of the lights did not work. Half of the jacazzi jets did not work. The headrests on the jacuzzi were falling off.
Stayed 1 night in Oct 2023

2/10 Terrible

Cheryl

Traveled with group
We got to the property at 2:45pm with a 3:00pm check in. The entry door was very dirty, the lobby looked like it has not been vacuumed in weeks. One girl at the desk with 4 other people waiting to check in. They would not let you check in 15 minutes early. A young boy came to the desk looked like he just woke up he took over the young girl disappeared. Finally got checked in about 3:45. Pool was broke. Food in our fridge.Room was falling apart needed up dating . The whole hotel needed up dates. The breakfast was horrible eggs were cold , sausage was white, empty counters, fruit was old, coffee, milk,danish,bagels, bread , waffles, napkins and more. One desk worker , 2 lady’s cleaning is all I witnessed on our 24 hour stay. The next morning they could not even start their cleaning because there was no clean linens. TERRIBLE PLACE. SO BAD.
Stayed 1 night in Sep 2023

2/10 Terrible

Bridgette

Disliked: Cleanliness, staff & service, property conditions & facilities
Elevators were broken. Not that clean.
Stayed 2 nights in Sep 2023

2/10 Terrible

ANTHONY

Traveled with partner
Disliked: Cleanliness, property conditions & facilities
The first thing my husband saw was the very dirty restroom off the lobby. Made us wonder about our room.
Stayed 1 night in Sep 2023

4/10 Poor

Kenneth

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
This hotel was not clean. The elevator was filthy for both of the days that we stayed here. No one ever vacuumed it. Our room did not get cleaned at all over the 2 days, and we never got clean towels. I would not stay here again. The staff was friendly, but the hotel needs major work and cleaning.
Stayed 1 night in Sep 2023

2/10 Terrible

Verified traveler

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bad experience
Dirty, loud and so uncomfortable
Stayed 9 nights in Sep 2023

4/10 Poor

Camila

Traveled with family
Bedroom dirty, the safety lock was broken, the bathroom door didn’t have the lock, we changed bedroom and the second bedroom had the same problems! The only thing that was good was the manager and the receptionist! I found rotten a lime beside my bed!
Stayed 3 nights in Sep 2023

8/10 Good

Margot E

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent king suite!
Stayed 2 nights in Sep 2023

6/10 Okay

Dennis

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was affordable and staff was great. Not the motels Fault but AT&T cell service very marginal. WIF was really terrible and keep dropping out. Signal was weak and really slow. Took news pages a long time to load.
Stayed 3 nights in Sep 2023

4/10 Poor

Lisa

Disliked: Cleanliness, staff & service, property conditions & facilities
We have been staying here for our trips to visit family was very disappointed this time the place seems run down and staff not very appealing. We will be looking for a new place to stay when we come to visit family. Cleanliness is the reason we will look somewhere else.
Stayed 1 night in Sep 2023

10/10 Excellent

Dennis

Stayed 3 nights in Sep 2023

10/10 Excellent

Leia, Thibodaux

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The staff was awesome, friendly helpful and just so nice to deal with. The place was clean and the little outside are was so nice to have a place to sit and enjoy. It wasn’t fancy but it was clean and nice and again the staff!!!
Stayed 2 nights in Sep 2023

4/10 Poor

Betty

Disliked: Cleanliness
Stayed 1 night in Sep 2023

4/10 Poor

Mackenzie

Traveled with family and small children, Traveled with group, Traveled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
The property was gross. Smelled of cigarette smoke, burn holes in the sheets, looked like nothing in the halls was cleaned. Nobody was at the front desk and I waited 10 mins. Score calling the hotel to get assistance. Overall not a great experience
Stayed 2 nights in Sep 2023

4/10 Poor

Justin

Business traveler
Disliked: Cleanliness, staff & service
Right by a railroad track And when I first showed up, the guy wouldn’t even help me, I had to go up to and start the conversation first.
Stayed 2 nights in Sep 2023

2/10 Terrible

John

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2023

8/10 Good

betty

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to weddings
Stayed 1 night in Sep 2023

10/10 Excellent

JESSI

Liked: Staff & service
Disliked: Cleanliness
Stayed 1 night in Aug 2023

6/10 Okay

Linette

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The rooms we were assigned were already occupied. Then one of the new rooms was not made up and dirty. The staff, however, were kind and helpful, did ultimately get us into two clean rooms and comped one of the rooms. Property is aging and needs attention, but rooms were clean and acceptable. Staff was stellar!
Stayed 1 night in Aug 2023

8/10 Good

Patricia

Liked: Cleanliness, staff & service, property conditions & facilities
The property is located right off I96.. very easy to find and accessible.
Stayed 1 night in Aug 2023

10/10 Excellent

Sandra

Stayed 1 night in Aug 2023

6/10 Okay

Dawn

Traveled with group
Liked: Staff & service, room comfort
Disliked: Cleanliness
Stayed 2 nights in Aug 2023

8/10 Good

Angelica, Big Piney

Traveled with family and small children
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Shopping was close and near my brother.
Stayed 2 nights in Aug 2023

6/10 Okay

Pam

Traveled with family
Unsatisfied visitor
My room was nothing like the picture on your website. Reserved a king suite and your picture on your website was that of an executive king suite. The jets in the spa tub didn’t work and there was no working ice machine. I spoke to the manager Amanda about the confusion with the room. She’s expecting an email from Hotels.com about your website. I would appreciate it if you would connect with her asap!!!
Stayed 2 nights in Aug 2023

6/10 Okay

Sherita

Traveled with family
Liked: Staff & service, room comfort
Stayed 2 nights in Aug 2023

4/10 Poor

jerry

Business traveler
Disliked: Staff & service, property conditions & facilities
For a remodeled hotel very poorly done. Stayed here before and the remodeled did not help.
Stayed 3 nights in Jul 2023

10/10 Excellent

Ashley

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023

4/10 Poor

Matthew

Traveled with family
Disliked: Cleanliness, amenities
Our bathroom was very poorly cleaned. Front desk staff was not very attentive. Front desk had no staff most of the time
Stayed 1 night in Jul 2023

8/10 Good

Marta

Stayed 2 nights in Jul 2023

6/10 Okay

John

Liked: Staff & service
Stayed 2 nights in Jul 2023