Property grounds

Reviews of Dakota Inn

2.5 out of 5
Dakota Inn
924 4th St NE, Huron, SD

Reviews

7.2

Good

Rating 10 - Excellent. 21 out of 95 reviews" "
Rating 8 - Good. 38 out of 95 reviews" "
Rating 6 - Okay. 21 out of 95 reviews" "
Rating 4 - Poor. 7 out of 95 reviews" "
Rating 2 - Terrible. 8 out of 95 reviews" "

7.2/10

Cleanliness

8.0/10

Staff & service

8.2/10

Amenities

6.4/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

10/10 Excellent

Eric

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was friendly room was clean nice walking path around the lake very relaxing
Stayed 2 nights in May 2024

10/10 Excellent

Michele

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I will stay again.
Hotel was clean and very quiet and comfortable. Staff friendly and helpful. Room a little outdated but so comfortable.
Stayed 1 night in Jan 2024

10/10 Excellent

Adam

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 2 nights in Dec 2023

4/10 Poor

Trudy

Traveled with group
Disliked: Cleanliness, staff & service, property conditions & facilities
The check in was terrible. Did not have our reservations for 4 rooms for 2 nights. The front desk person told us that it is cheaper if we don't use a website to book and then charged us more. I notified hotels.com and the issue was fixed the next day. The room was not very clean and smelled musty.
Stayed 2 nights in Nov 2023
Response from Tiffany on Nov 9, 2023
We are very sorry your reservations did not come in until later, but we were able to accommodate what was needed that same night. We really wish you would have let the front desk know about the cleanliness of the room, we could have offered a discount or even switched you to a different room. We do hope to see you for a future stay.

6/10 Okay

Matthew

Traveled with family
Disliked: Amenities
Front desk very helpful.
Stayed 4 nights in Oct 2023
Response from Tiffany on Oct 12, 2023
Hey Matthew, Thank you for staying with us again another year, we hope to see you next year. Stay safe.

8/10 Good

Karen

Stayed 1 night in Aug 2023
Response from Tiffany on Sep 1, 2023
Hey Karen, Thank you for review. We hope to see you for a future stay!

10/10 Excellent

Elizabeth

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023
Response from Tiffany on Jul 31, 2023
Hey Elizabeth, Thank you for the review, we hope to see you for a future stay.

2/10 Terrible

Jennifer, Flandreau

Disliked: Cleanliness
Stayed 1 night in Jul 2023
Response from Tiffany on Jul 13, 2023
Hey Jennifer, I am sorry your stay did not go as planned. We are not sure what went wrong or what we could do to be better. Let us know. We do strive to make every stay a great stay but I feel like your stay was not good.

8/10 Good

WILSON

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A nice clean hotel. At a decent price
Stayed 1 night in Jul 2023
Response from Tiffany on Jul 10, 2023
Hey Wilson, Thank you for the review. We strive to make every stay a great stay. We do hope to see you for a future stay. Stay safe.

6/10 Okay

Todd

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The place was old and run down and far to costly for what the room was like. The breakfast was good, the staff were great and accomodating, but the place needs a makeover for the price that we paid
Stayed 3 nights in Jun 2023
Response from Tiffany on Jun 28, 2023
Hey Todd, Thank you for expressing your concern. We appreciate the valuable feedback you provide for us. We are trying to do updates as the time goes. We are only able to get so much done in so much time as well. I am glad the breakfast was satisfying and the employees can be accommodating. We do hope to see you for a future stay once we get some more remodeling done. Thank you.

2/10 Terrible

Jonathan

Traveled with group
Disliked: Cleanliness, property conditions & facilities, room comfort
Bad motel
Dirty floors, uncomfortable bed and pillows, room smelled bad, overpriced, when I checked in they said I didn't have a reservation, stained linens.
Stayed 1 night in Jun 2023
Response from Tiffany on Jun 27, 2023
Hey Jonathan, I am sorry you had a bad experience with out motel. Did you stop by the lobby so we could make this right with you? We appreciate your feedback so we know what we can do to be better. We will make sure to have these things checked immediately. As to the reservation not being in the system that was just an over look and we do apologize about that. Thank you.

6/10 Okay

Verified traveler

Traveled with family
Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Bed was way to firm for my back. Shower drain and upper door lock broken. Cobwebs and stained chair.
Stayed 2 nights in Jun 2023
Response from Tiffany on Jun 26, 2023
Hello, I am sorry the beds were not your fit. Did you let the front desk know so we could make sure to handle this adequately? I am sorry your visit doesn't seem up to par, we will make sure to check these items more often. Thank you for your feedback.

8/10 Good

Lisa

Stayed 2 nights in Jun 2023
Response from Tiffany on Jun 26, 2023
Hey Lisa, Thank you for the review. Is there anything we can do better? Let us know. Thank you for staying with us, hope to see you for a future stay.

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Food
Breakfast was not very good...sparse
Stayed 1 night in Apr 2023
Response from Tiffany on Apr 28, 2023
Good Morning, I am not sure when you stayed at the motel but the last few weeks we have been doing a cold breakfast which includes rolls, yogurt, cereal, toast, and fresh fruit and other things as well. We offer a variety of things for breakfast and we are sorry you couldn't find anything to hit the spot. We do hope to see you for a future stay.

6/10 Okay

David

Liked: Staff & service
Disliked: Cleanliness
Stayed 1 night in Mar 2023
Response from Tiffany on Apr 4, 2023
Hey David, We appreciate the review. Let us know what we can do better to make sure you stay is the best stay. We hope to see you for a future stay.

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Basic but a great value
Very pleased! The room was clean, the bed comfortable. The breakfast was good. The Dakota Inn met all expectations.
Stayed 1 night in Dec 2022
Response from Tiffany on Jan 5, 2023
Hey Matthew, I am so glad that all expectations were met. We strive to make every stay a great stay! Hope to see you on a future stay. Thank you!

10/10 Excellent

Christina

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice comfortable place to stay
This is an affordable, clean, option! The rooms are cute. It is your basic place to lay your head comfortably for a night. The staff is exceptionally friendly. We will recommend & return!
Stayed 1 night in Nov 2022
Response from Tiffany on Nov 27, 2022
Thank you Christina! We strive to make every stay a great stay! We cannot wait to see you for a future stay! Have a great weekend.

8/10 Good

Mike

Traveled with group
Liked: Staff & service
Staff was very accommodating and helpful.
Response from Tiffany on Nov 7, 2022
We are glad we could help and make your stay a wonderful stay! Hopefully we will see you for a future stay!

8/10 Good

Matthew

Traveled with pets
Liked: Cleanliness, staff & service
Outside entrance to room. Game cleaning room and freezer .
Stayed 5 nights in Oct 2022
Response from Tiffany on Oct 9, 2022
Thank you for your review Matthew! We hope to see you for a future stay! Stay safe.

8/10 Good

Ryan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2022
Response from Tiffany on Aug 14, 2022
Hey Ryan, Thank you for your review. Let us know what we can do to make your stay better. We hope to see you for a future stay.

6/10 Okay

Verified traveler

Liked: Staff & service
Disliked: Room comfort
Less yhan acceptable room comfort. Air conditioner
Stayed 1 night in Jul 2022
Response from Tiffany on Jul 31, 2022
I am sorry you had to see this, you are correct it is unacceptable. We did have it fixed right away, I hope this did make your stay a little more comfortable. Again, we are apologetic about this situation.

10/10 Excellent

Ki

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2022
Response from Tiffany on Jul 15, 2022
Hey Ki, Thank you for your review! We hope to see you for a future stay!

10/10 Excellent

Jennifer

Stayed 1 night in Jun 2022
Response from Tiffany on Jun 6, 2022
Thank you Jennifer! We strive to make every stay a great stay! I hope we see you in the future!

4/10 Poor

Verified traveler

Disliked: Cleanliness, property conditions & facilities, room comfort
Very disappointing
It wasn't clean, there was trash on the floor under the side of the beds, a phone but no phone jack (kinda scary) filth on the inside of the bathroom door like a dog was left in there & toilet seat was broken, no toilet paper! The pics show it. The female manager was very kind, but they obviously need better housekeeping staff.
Filth
Dirty
No toilet paper
Stayed 1 night in Dec 2021
Response from Tiffany on Apr 17, 2022
We here at Dakota INN want to apologize about what you had to go through, if it was brought to our attention at the front desk we could have handled the situation by moving you to another room and comping your stay. Please feel free to reach out to management. We have been going through some housekeeper recently, we are trying to get the good ones in and the bad ones out. Again we sincerely apologize that you had to stay in something like that.

6/10 Okay

Gabriel

Stayed 2 nights in Mar 2022
Response from Tiffany on Apr 6, 2022
Thank you for the review! Let us know what we can do better! Hope to see you for a future stay!

10/10 Excellent

Talon

Business traveler
Liked: Staff & service, amenities
Disliked: Cleanliness
.
Stayed 3 nights in Feb 2022
Response from Tiffany on Feb 11, 2022
Hey Talon! Thank you for the review! We hope to see you for a future stay! Stay safe!

2/10 Terrible

Paula

Traveled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
What a BAD HOTEL ....Not sure if they live there but they had some pretty shady people staying here would never stay again....too scary and in need of repair
Stayed 1 night in Jul 2021
Response from Tiffany on Dec 4, 2021
Hey Paula, I am sorry to hear that your experience staying here was not up to par. We are an extended stay motel so we do have some people who do stay by week or month. We know we have some repairs to take care of, thank you. Hopefully we see you in the future.

6/10 Okay

Michael

Disliked: Property conditions & facilities
Stayed 1 night in Oct 2021
Response from Tiffany on Oct 17, 2021
Thanks for the review! Let us know what we can do better! Stay safe!

8/10 Good

Nick

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Met my expectations. Friendly staff.
Stayed 2 nights in Oct 2021
Response from Tiffany on Oct 11, 2021
Glad you stay was good, hope to see you for a future stay! Stay safe!

8/10 Good

Doug

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff recommended great place to eat
Stayed 1 night in Sep 2021
Response from Tiffany on Sep 24, 2021
So glad the staff could help! Hopefully we see you in the future. We hope your stay was a great stay!

8/10 Good

Jan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2021

6/10 Okay

Kim Denise

Stayed 1 night in Jul 2021

8/10 Good

Josy

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2021
Response from Tiffany on Jul 3, 2021
Thank you for your feedback! I hope you enjoyed your stay!

8/10 Good

Judith

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Jun 2021
Response from Tiffany on Jul 2, 2021
Thank you for the feedback! Hope you enjoyed your stay!

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The bedding appeared to be new and the carpet was clean as well as the desk top. The wifi was adequate. The breakfast was good, but I would like to have dining area open instead returning to my room with the food. Some minor glitches in the bath area; really need to have a working exhaust fan. I thought the $120 price was too high for this facility.
Stayed 1 night in Jun 2021
Response from Tiffany on Jun 11, 2021
So glad your stay with us was good. We have choose to not reopen our lobby yet just to stay on the safe side not only for our safety but others as well. Hopefully you can understand. Have a wonderful day!

8/10 Good

wanda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
very friendly.
Stayed 1 night in May 2021
Response from Tiffany on Jun 4, 2021
Thank you for your feedback! We hope to see you again soon! Stay safe!

6/10 Okay

Anthony

Business traveler
Stayed 1 night in Feb 2021
Response from Tiffany on May 12, 2021
Thank you for your review! We strive to make every stay a great stay!

10/10 Excellent

Brandi

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2020
Response from Tiffany on Dec 22, 2020
So glad you have a great time! Stay safe! We hope to see you in the future.

4/10 Poor

Brea, Mobile

Disliked: Staff & service
The Desk person Natasha was rude and contacted me by threatening me to charge me another day since my daughter had left her clothing there, after 11. am. I had to cancel my card in order to stop them from trying to charge me another day. Never stay their again I would rather pay higher for nicer staff. Terrible service.
Stayed 1 night in Dec 2020
Response from Tiffany on Dec 15, 2020
To Whom it may Concern: Here at Dakota INN are very sorry you feel like the service was terrible. Dakota INN has rules and guidelines we have to abide by. Your daughter asked for a late checkout which we had granted until 12 pm like she requested. She did not show up until after 3pm for her belongings. We had a guest call and ask for that room for a week and we couldn't rent to to him because the items were left in the room. Check in time for new arrivals are 2pm. You were charged for another day because the room was still occupied at 3pm. We understand that you are upset with a 2nd charge but we also had a guest upset because he couldn't get his requested room.

2/10 Terrible

Jeromy

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Do not stay here.
Hotel is severely run down and neglected. Current owner is extremely rude. Room was clean but everything was old and worn out. Balcony hand rail is falling off the building. Breakfast was terrible, shower is sized for someone about 3 foot tall.
Stayed 2 nights in Nov 2020
Response from Tiffany on Nov 9, 2020
Here at Dakota INN we are very sorry your stay was not up to par. We strive to make every stay a great stay. If you were not happy why did you not just come and get your money back and leave? We sorry you feel the way you do about out motel. Maybe in the future we can make a better stay for you! Stay safe! Thank you for staying with us!

2/10 Terrible

Angela

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
My room stinks like mold and mildew. I will never stay here again
Stayed 1 night in Aug 2020
Response from Tiffany on Aug 30, 2020
Were very sorry your room was not up to par. Looks like we did switch your rooms for you to try and make that work. We do strive to make every stay a great stay and it looks like your was not. We are very sorry about that.

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2020
Response from Tiffany on Aug 21, 2020
Thank you James. We try and make every stay a great stay.

8/10 Good

Christi

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Staff was great! Very helpful and accommodating! I was disappointed with the room as it wasn’t very updated as the picture portrayed. Also the sleeping area doesn’t get very cool because the AC unit is located behind a partial wall by the bathroom. The staff did bring an oscillating fan which helped a lot! Overall the stay was pleasant!
Stayed 2 nights in Aug 2020
Response from Tiffany on Aug 16, 2020
Sorry you were disappointed in the room. We are trying hard to get all rooms updated and on the same level. I'm glad we could accommodate with the fan to help cool the room. We appreciate the feedback. We strive to make every stay a great stay.

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good, nice atmosphere good location walking distance from the food.
Stayed 1 night in Aug 2020
Response from Tiffany on Aug 9, 2020
Thank you for you feedback. We greatly appreciate it. We strive to make every stay a great stay.

8/10 Good

Justin

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2020
Response from Tiffany on Aug 8, 2020
Thank you for your feedback.

4/10 Poor

Verified traveler

Business traveler
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Air conditioner growled every time it ran. Toilet screeched until tank refilled when flushed. Dead insects on tile floor. Stained linens.
Stayed 1 night in Aug 2020
Response from Tiffany on Aug 5, 2020
Very sorry you stay was not up to standard. We strive to make every stay a great stay. Will make sure to handle this. Thank you for your review.

8/10 Good

Joshua

Business traveler
Liked: Cleanliness, staff & service
Good place to stay
Staff was great, room was old and run down.
Stayed 1 night in Mar 2020
Response from Melissa on Mar 31, 2020
Thank you so much for your review! We appreciate your review!

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, room comfort
State Debate Tournament
old but very clean hotel in need of updating with great service and nice breakfast.
Stayed 1 night in Mar 2020
Response from Melissa on Mar 31, 2020
Thank you so much for your review! We appreciate your review!

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
While the Dakota Inn was built in the 1950's, it was pleasant, clean, and we enjoyed very healthy breakfasts. We would be happy to stay there again.
Stayed 2 nights in Feb 2020
Response from Tiffany on Feb 24, 2020
We appreciate the feed back. We strive to make every stay a great stay. Thank you.

10/10 Excellent

Verified traveler

Traveled with group, Business traveler, Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The friendliness of the desk clerk when we checked in. Easy access to our rooms....good local directions. Thank you.
Stayed 1 night in Feb 2020
Response from Tiffany on Feb 21, 2020
Thank you for your wonderful feed back. We try and make each stay the best stay.