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Reviews of Hampton Inn & Suites Hutto Austin

2.5 out of 5
Hampton Inn & Suites Hutto Austin
327 Ed Schmidt Boulevard, Hutto, TX

Reviews

8.6

Excellent

Rating 10 - Excellent. 260 out of 459 reviews" "
Rating 8 - Good. 118 out of 459 reviews" "
Rating 6 - Okay. 39 out of 459 reviews" "
Rating 4 - Poor. 25 out of 459 reviews" "
Rating 2 - Terrible. 17 out of 459 reviews" "

8.8/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Toye

Erica at the front desk was stellar!
Stayed 2 nights in Apr 2024

10/10 Excellent

Sharan

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent night sleep with everything you’d need.
Stayed 1 night in Mar 2024

8/10 Good

Arnold

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Good price. Good location for hiking access. Stayed 4 nights and they didn't clean the room. Nice staff. The bathtub facet had a small leak that was never fixed.
Stayed 1 night in Mar 2024

10/10 Excellent

Nicholas

Stayed 1 night in Mar 2024

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay
Stayed 2 nights in Jan 2024

10/10 Excellent

Joshua

Traveled with group, Business traveler
Liked: Amenities
Excellent property to stay at
Stayed 1 night in Jan 2024

10/10 Excellent

Kamilah

Traveled with group, Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely LOVE this hotel! The woman that checked me in both stats was beyond awesome! She was friendly, quick, great at her job and deserves a raise! She had everything ready to go and was very helpful. Even got to meet my mutts, Thor and Luna and made them feel welcome too! Thank you! Highly recommend!!!
Stayed 1 night in Dec 2023

4/10 Poor

Carlos, Weslaco

Liked: Staff & service
Noise on floor
Stayed 1 night in Dec 2023

6/10 Okay

Charles

Traveled with family
Property was clean but needs updating. Slow checkin due to confusion with other guests checking in.
Stayed 1 night in Dec 2023

2/10 Terrible

Renee K.

Disliked: Staff & service
Stayed 2 nights in Oct 2023

8/10 Good

michael

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Need real drapes on ground floor rooms
My one complaint is the lack room darlening curtain. I was on ground floor and property flood lights eluminated my room and only had privacy shades.
Stayed 3 nights in Dec 2023

8/10 Good

Argentina M

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and friendly
Stayed 5 nights in Nov 2023

10/10 Excellent

Nikole

Stayed 1 night in Nov 2023

10/10 Excellent

GINA

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was wonderfully helpful. Breakfast was very good and well staffed each morning. Room was clean and area was convenient. Would stay again.
Stayed 2 nights in Nov 2023

2/10 Terrible

RICKY

Stayed 1 night in Nov 2023

6/10 Okay

Aurora

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Our room was clean when we stayed there but the bed was hard and it was very uncomfortable it made my back hurt. Even the fold out couch was uncomfortable. The breakfast was good. The only thing was the bed were hard as a rock.
Stayed 1 night in Nov 2023

10/10 Excellent

Scott

Traveled with family
Liked: Cleanliness, staff & service
Decent stay
Front desk lady was lovely. Friendly service. I’d stay again. Only knock is the small, deflated pillows.
Stayed 1 night in Oct 2023

10/10 Excellent

RICKY

Stayed 1 night in Oct 2023

10/10 Excellent

bill

Stayed 1 night in Oct 2023

10/10 Excellent

Cynthia

Traveled with family
Liked: Cleanliness, staff & service, amenities
Good option for a quick trip
Stayed 1 night in Oct 2023

10/10 Excellent

Young

Liked: Cleanliness, staff & service, property conditions & facilities
good
Stayed 7 nights in Sep 2023

10/10 Excellent

Melvina

Stayed 3 nights in Sep 2023

10/10 Excellent

Jon

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and close to many venues
Stayed 4 nights in Jul 2023

10/10 Excellent

Mario

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2023

10/10 Excellent

john

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023

4/10 Poor

Kurt

Liked: Cleanliness
Stayed 1 night in Jul 2023
Response from GM on Jul 20, 2023
I appreciate your feedback and am sincerely sorry you did not enjoy your most recent stay with us. It is our goal to make sure all our guests feel valued and at home when staying with us, and we clearly fell short on that for you.Our team is committed to improving each and every day the level of comfort for our guests, and we thank you for bringing to our attention

10/10 Excellent

Sharon

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023

2/10 Terrible

gregory

Traveled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Overbooked. Had to sleep in uncomfortable sofa bed, while o let my wife and child sleep In the comfortable bed.
Stayed 1 night in Jul 2023
Response from Tom on Jul 16, 2023
I appreciate your feedback and am sincerely sorry you did not enjoy your most recent stay with us. It is our goal to make sure all our guests feel valued and at home when staying with us, and we clearly fell short on that for you.Our team is committed to improving each and every day the level of comfort for our guests, and we thank you for bringing to our attention

6/10 Okay

nicole

Business traveler
Liked: Cleanliness, property conditions & facilities
Work trip
Stay was pretty decent. Wasn't too happy about the pool not working/open the first 3 days I was there. Gym was ok. Breakfast every morning was good. Room was clean and the AC ran cold so that was a big plus. The last day I was there, we had a hiccup on booking but they extended it with no problem but i wasn't charged the same price as the other days. They said they couldn't honor that price because I went 3rd party. That wasn't in my budget but it wasn't totally their fault. Only issue I really had was every time I called front desk, nobody answered. All in all the stay was ok. I probably won't stay there again though.
Stayed 3 nights in Jul 2023

10/10 Excellent

BRIAN, SPRING BRANCH

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2023

10/10 Excellent

Ashesh

Liked: Cleanliness, staff & service, property conditions & facilities
Nice
Stayed 2 nights in May 2023

6/10 Okay

Michael

Traveled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Maid service only every 5th day. Can ask for more towels, bed to be made, wastebaskets to be emptied. Staff great. Breakfast good. Nice, unheated pool. We'd stay there again. I'll bring some dust cloths.
Stayed 4 nights in May 2023

2/10 Terrible

Rebecca

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in May 2023

8/10 Good

Erasmo Ramirez

Traveled with family
Liked: Cleanliness, property conditions & facilities
The only thing wrong was no one ever answered when I tried to call to get fresh sheets cause the ones on bed smelled horrible
Stayed 1 night in May 2023

10/10 Excellent

Mollie

Stayed 1 night in May 2023

10/10 Excellent

Lametria

Stayed 2 nights in Apr 2023

10/10 Excellent

Forrest

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and quiet location. Good breakfast
Stayed 1 night in Apr 2023

8/10 Good

Evangelina

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2023

6/10 Okay

Lisa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Mar 2023

10/10 Excellent

Mollie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2023

10/10 Excellent

veronica

Stayed 1 night in Feb 2023

10/10 Excellent

Todd

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2023

10/10 Excellent

Alyson

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone was very professional and friendly. Rooms were clean.
Stayed 2 nights in Jan 2023

10/10 Excellent

Jianluo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I checked in late and they extended my check out time so that I could have more sleep. It is touched.
Stayed 1 night in Jan 2023

6/10 Okay

Sharon, Centennial

Traveled with family
Liked: Staff & service
The agents were very helpful and friendly. I didn't like the lobby area or the hall area very much. The carpet isn't attractive or warm or inviting. The room wasn't cleaned daily; the beds weren't made daily. We didn't expect that.
Response from Gm on Jan 8, 2023
In the Americas, most Hilton properties are implementing a flexible housekeeping policy, with full deep cleanings prior to check-in and daily housekeeping services available upon request. To schedule, simply call the front desk. Additional amenities such as linens and toiletries are available upon request.

10/10 Excellent

Louise

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was hoping for a hot tub, but had a swimming pool, and the breakfast was amazing, the bed was so comfortable and clean. I will stay there again when I am in the area.

8/10 Good

Theresa

Liked: Staff & service, amenities, property conditions & facilities

8/10 Good

Cynthia

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Shower water pressure was nearly unusable

8/10 Good

Dom

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2022

10/10 Excellent

PATRICIA