Indoor pool, seasonal outdoor pool, pool umbrellas, sun loungers

Reviews of Michlifen Resort & Golf

5 out of 5
Michlifen Resort & Golf
Avenue Hassan II-BP N 18, Ifrane

Reviews

9.2

Wonderful

Rating 10 - Excellent. 97 out of 139 reviews" "
Rating 8 - Good. 29 out of 139 reviews" "
Rating 6 - Okay. 7 out of 139 reviews" "
Rating 4 - Poor. 1 out of 139 reviews" "
Rating 2 - Terrible. 5 out of 139 reviews" "

9.6/10

Cleanliness

9.0/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Khalifa, Manama

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Feb 2024

10/10 Excellent

Emad

Liked: Cleanliness, staff & service, property conditions & facilities
Very relaxing place
Stayed 2 nights in Feb 2024

10/10 Excellent

Merouane

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is more than just a hotel, this is a superbe alpine style resort with heart stunning decor and construction, it is the epitome of perfection, I would highly recommend you make a stop here and make it part of your Moroccan journey. it’s more than a stay, it’s an experience that will touch your senses and you’ll remember forever. The staff is the cream of the crop and attend to your every need before you even ask, the sauna is world class, the indoor heated pool is simply a joy. The rooms have a distinct home feel with a balcony overlooking a serene natural environment with birds flying overhead.
Stayed 2 nights in Nov 2023

8/10 Good

Imane

Stayed 1 night in Oct 2023

10/10 Excellent

Dean

Stayed 1 night in Aug 2023

2/10 Terrible

Yasmen

Traveled with group, Traveled with partner, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Horrible experience will never come here again. We had our wedding and came here straight after. We checked in at 1am with a large group of our friends. We all booked deluxe garden rooms. As the couple we checked in first and we asked for an upgrade. We wanted to PAY for this upgrade but they explained that they were completely booked. As in the hotel was full. We had 7 rooms booked all under the same amount and type but under different names. As it was a late night and we explained that we were the couple. They explained they were going to give us surprise they decorated the room with 4 red balloons and white flower petals. We were initially very happy and enjoyed the room. It’s a gorgeous hotel. The next day while we were enjoying our day with our friends. They showed us their garden deluxe rooms. They actually had been upgraded without asking into deluxe suites that have full living rooms 2 bathroom and a soaking tub. Two of our friends received these rooms. I was so upset because they checked in not even 10 min after us, they did not ask and they booked the same room type as us. Why would the staff lie and intentionally ruin our wedding night: we even compared hotel receipts we payed 300 dirhams more for a shittier room and 4 red balloons. I have never been more offended as a bride staying in a 5 star hotel. The lack of care to give two upgrades to our group and not us even when we asked. They knew we just had our freaking wedding and we’re choosing them.
Stayed 2 nights in Jul 2023

8/10 Good

Rob

Stayed 1 night in May 2023

10/10 Excellent

Angus

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Extremely high standard of accommodation, food, service and facilities.
Stayed 1 night in May 2023
Response from Hotel management. on May 23, 2023
Dear Mister Angus,We would like to thank you for your glowing comments following your recent stay at Michlifen Resort & Golf. It is a great pleasure for us to learn that you enjoyed our accomodation, food and service.We hope to have the pleasure of welcoming you again soon. Sincerely ;

2/10 Terrible

Hassan

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, room comfort
Bad management
I booked garden view room and they gave me the worse room that having hotel entrance while my selected kig bed size was double beds fit next to each other making mid line between the two beds uncomfortable to sleep at all. When i asked them to change my room thay informed me that the hotel is fully booked. But when i check their web site there were many rooms available!!! Finally they told me that i got very cheap price online and if i want to change to better garden view room i should pay additional 1500 dirham!!! Totally unprofessional.
Stayed 2 nights in Apr 2023
Response from Michlifen resort & golf on May 23, 2023
Dear Mister hassan,Thank you for taking the time to write a review of your recent stay at the Michlifen Resort & Golf.We apologize for the unpleasant experience you have shared with our hotel. We understand your frustration and we hope this incident does not change your view and opinion on our hotel services. We hope that you will present us the opportunity to better serve you in the near future . Sincerely, Hotel management.

8/10 Good

Omar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel
A very nice retreat from the hustle of fes. Spent a couple of days here with my partner. The hotel is fantastic, decor, amenities and the front desk was very helpful.
Stayed 2 nights in Apr 2023
Response from Hotel management. on May 23, 2023
Dear Mister Omar,We would like to thank you for your glowing comments following your recent stay at Michlifen Resort & Golf. It is a great pleasure for us to learn that you enjoyed our hotel, decor, amenities as well as our staff.We hope to have the pleasure of welcoming you again soon. Sincerely ;

10/10 Excellent

M Tisir Otah

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The best hotel in Morocco & deserve 15 Stars
Stayed 2 nights in Mar 2023

8/10 Good

AMMAR AHMED

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place… some hiccup when handling our luggage during checking out
Stayed 1 night in Feb 2023

10/10 Excellent

Nadia

Stayed 1 night in Jan 2023

10/10 Excellent

shaikhah

Stayed 1 night in Jan 2023

10/10 Excellent

Hicham

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved the garden and the farm area, the resort is splendid. One small disadvantage is the fact that it's isolated from the city center. Must drive about 10 to 15 minutes if you need anything the hotel doesn't have. Small price to pay in exchange of the tranquility. Highly recommend it. Will go back
Stayed 3 nights in Aug 2022
Response from Hotel management. on Sep 10, 2022
Dear Hicham,We thank you for choosing the Michlifen Resort & Golf and are delighted to have been able to contribute to making your stay unforgettable and promise to be even better on your next return. Sincerely.

8/10 Good

Essa

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I am surprised i forget my machin shaver.after few days i called hotel ask them about what i forget, they told me we will check and let you know, nobody answer me until now,any way they can’t use it because i have the charger.front disk or who answered me they don’t care about customers.
Stayed 1 night in Mar 2022

10/10 Excellent

El mehdi

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2021

2/10 Terrible

Verified traveler

Stayed 1 night in Jul 2021

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
This is by far the best hotel in the world
Stayed 1 night in Jun 2021

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Dec 2020

10/10 Excellent

Egil

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
One of the best hotels in Morocco!
Stayed 1 night in Oct 2020

6/10 Okay

Verified traveler

Liked: Cleanliness, property conditions & facilities
Not worth it
The hotel and grounds are tastefully decorated, clean, and well kept. Our room, however was entirely too small - particularly given the furniture and decor, it was made to feel even smaller. The bathroom was very cramped as well. Someone over 6 feet tall would not be able to comfortably take a shower. Restaurants are overpriced and choice of food is narrow and not acceptable for a 5-star hotel. Vegetarians beware. Staff are friendly and try to be helpful. We had subpar restaurant service one night of our stay but I’d like to think that was an exception. We opted for room service for the 2nd night of our stay in light of that experience and that was much better. Breakfast is ample and staff helpful, however. Pool area is nice, as is the spa although the latter is absurdly overpriced. Not much to do at the hotel, otherwise. We killed time in the omnisport complex, which we often had to ourselves for yoga, a workout, and a bit of basketball. Staff do seem to take feedback quite seriously - surveys are available after every service- so I’m hopeful that they take guest comments to heart and try to improve where possible.
Stayed 2 nights in Jul 2020

10/10 Excellent

ahmed

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2020

4/10 Poor

Verified traveler

Traveled with family
Liked: Amenities
Disliked: Cleanliness, staff & service, property conditions & facilities
One disaster after another. Very expensive mistake. We had trouble checking in and securing upgrades per our status. We booked an additional room and still received no upgrade in spite of the fact that the hotel was half empty. Construction noise. No rebates offered. In spite of the 5 star appearance, lack of response from management about giant roaches in the bathrooms and other concerns led to a very disappointing experience.
Stayed 1 night in Sep 2019

10/10 Excellent

Mohamed

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2019

10/10 Excellent

PaulM, Exeter, UK

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely, modern alpine style hotel, great service and facilities
Stayed 1 night in Nov 2019

10/10 Excellent

RASHED

Stayed 3 nights in Nov 2019

10/10 Excellent

F

Stayed 1 night in Oct 2019

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service
Average experience, somewhat deceived.
Weekend getaway with my wife. We stayed for a few days at the Michlifen, result is average for the price paid. Room was VERY small for a 200 euro per night room in a 5* hotel. Bathroom and bathtub are also ridiculously small and not comfortable. Bed was comfy but Again, not 5 star standards. Service is great and the people at the reception are welcoming. We had dinner at the french restaurant, food was great and so were the people attending us.
Stayed 2 nights in Mar 2019

10/10 Excellent

Mohamed

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect stay !
Amazing !
Stayed 1 night in Aug 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was good place
Stayed 1 night in Jul 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Place to stay in
It was good.
Stayed 1 night in Jul 2019

10/10 Excellent

Yassine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2019

8/10 Good

Moulay Youssef

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Family Stay
The stay was very nice and we will definitely come back soon. Unfortunately we visited this hotel several times but we never get to know they had a kids club, basketball area and a small farm. We had never been informed.
Stayed 3 nights in Apr 2019

6/10 Okay

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service
There were no activities to do. No variety of restaurants .
Stayed 5 nights in Feb 2019

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
This is one of the most spectacular hotels I have ever stayed at. Truly magical experience from check in, to dining to check out. I can’t wait to go back!
Stayed 1 night in Oct 2018

6/10 Okay

Hassan

Liked: Cleanliness, staff & service, property conditions & facilities
Stylish hotel great SPA, but small rooms & ok food
Chalet style hotel with beautiful decor. Great services throughout the hotel. Amazing SPA, especially the indoor warm pool. However the standard room we got was too small for us and with malfunctioning amenities. They are more room type for a single person. Not for couples and definitely not with a baby. Not worth the price. Better pay more and get one of their suites that are more spacious. In the restaurants the food is very average. What is written in the menu is not what you get in your plate. Breakfast is fine, food is better at the country club by the golf. The lounge is nice with good cocktails.
Stayed 1 night in Jan 2019

8/10 Good

Verified traveler

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in Dec 2018

8/10 Good

Verified traveler

I checked in late and there was a bit of confusion about my booking, however, the staff resolved it quickly and I spent one lovely night staying at this fantastic hotel! The views from the balcony were breathtaking and swimming in the indoor pool with an open fire burning was simply bliss. The room was comfortable and luxurious, although it took quite a while to figure out the lights as there are lots of buttons and it seems impossible to switch them all off at once! I unplugged them in the end and it was fine after that. Breakfast is very expensive!
Stayed 1 night in Nov 2018

10/10 Excellent

Matthew, Pittsburgh, PA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic experience. Staff went above and beyond their responsibilities to help our family. Thank you very much!
Stayed 3 nights in Aug 2018

10/10 Excellent

Lesley

Liked: Cleanliness, property conditions & facilities, room comfort
Beautiful hotel
Beautiful hotel, very comfortable bed, staff take a long time to check me in though
Stayed 1 night in May 2018

10/10 Excellent

RUCHIN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful mountain experience in Morocco
This is truly a wonderful and luxurious hotel with a laid back vibe. The room is really an apartment !! So comfortable and relaxing. The terrace is also a great place to be. Try the hammam
Stayed 3 nights in Apr 2018

6/10 Okay

Rib, Australia

Liked: Cleanliness
Ghost Hotel
Disappointed. Brochures look fantastic, town looks like a piece of Europe imported but it isn't.. The room are fine other than the most ridiculous electrical switches - over 20 in one room - really. Food is good, prices are very high, most staff other than reception are very helpful. The problem is that this very big and very expensive hotel was near empty in early April - more staff than guests.. The town of Ifran was no different - 3 cafes, no alcohol which is expected but buildings in disrepair around the town square. Not recommended
Stayed 1 night in Apr 2018

8/10 Good

Mohsin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful hotel and spa, in a truly beautiful setting.
Stayed 5 nights in Mar 2018

10/10 Excellent

Saeed, Los Angeles

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great trip
This hotel is an icon in Morocco. Lots of personal touch in service and decoration. I was poor experience was exceptional.
Stayed 2 nights in Jan 2018

10/10 Excellent

Saeed, Los Angeles

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best Hotel
This hotel is more than a 5 star hotel. Service was exceptional, lots of choices for food and a great beautiful spa. Huge gym, indoor and outdoor pool.
Stayed 2 nights in Jan 2018

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, room comfort