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Reviews of Hotel Karwendel

3 out of 5
Hotel Karwendel
Höttinger Au 84a, Innsbruck, Tirol

Reviews

7.4

Good

Rating 10 - Excellent. 33 out of 183 reviews" "
Rating 8 - Good. 80 out of 183 reviews" "
Rating 6 - Okay. 55 out of 183 reviews" "
Rating 4 - Poor. 11 out of 183 reviews" "
Rating 2 - Terrible. 4 out of 183 reviews" "

7.8/10

Cleanliness

8.0/10

Staff & service

7.4/10

Amenities

7.0/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

10/10 Excellent

Richard

Stayed 1 night in Sep 2022

8/10 Good

Francesca

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good price/quality
My husband, dog and I stayed in this hotel for just one night but we have an overall good impression. The interior design is maybe a little bit outdated, but the price is good, the breakfast is great and the staff nice. It takes 20 minutes walk from the hotel to the city center and the parking is for free. We just paid 5 euros extra for our dog, which was a suoer fair price. We will definitely recommend this hotel to everyone who wants to visit Innsbruck without spending a furtune.
Stayed 1 night in Sep 2021

10/10 Excellent

Ali

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Thanks to Karwendel hotel family
Karwendel hotel in Innsbruck is very comfortable,clean,quite and i advice every one to select it .Madam Violeta and her family are very welcoming ,helpfull and friendly .Violeta managed us as a good friends ,me and my wife ,i would like to thank her so much .We are planning to stay at Karwendel the next visit .
Stayed 5 nights in Sep 2019

4/10 Poor

Avshalom

Disliked: Property conditions & facilities, room comfort
Stayed 1 night in Sep 2019

8/10 Good

Jacquie, Vancouver

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Large room, good cupboard storage, nice breakfast. Would be nice to have a coffee machine in lobby to have coffee at any time of day. Walking distance is at least 20 minutes to downtown.
Stayed 3 nights in Sep 2019

10/10 Excellent

Gagan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2019

10/10 Excellent

Angus

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful
The hotel is fantastic
Stayed 1 night in Aug 2019

8/10 Good

Verified traveler

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
Room dusty. Breakfast could have a better variety of foods.
Stayed 1 night in Aug 2019

8/10 Good

Kieran

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very convenient hotel with parking and near tram line. Within walking distance of centre. Shopping centre across road. Clean hotel. Helpful staff. Innsbruck is a beautiful city.
Stayed 2 nights in Aug 2019

10/10 Excellent

JoyHS

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Innsbruck
Convenient
Stayed 1 night in Jul 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
No frills hotel at (for us) convenient location - it is away from center but easily reachable with tram #3 from the main railway station (that goes almost every 10 minutes during weekdays) and reaches the hotel in just several minutes (10-15) . While our room was basic it was fairly spacious. Provides very good breakfast with nice selection to get you started in the morning.
Stayed 2 nights in Jul 2018

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service
Friendly staff , but completely understaffed at breakfast resulting in a very poor experience
Stayed 1 night in Aug 2018

8/10 Good

Barry, England

Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel for short stay
Hotel was ok for a short stay. Room could do with air con. Tea and coffee facilities would be good. Breakfast was good
Stayed 2 nights in Aug 2018

4/10 Poor

gypsymum, uk

Liked: Cleanliness
Disliked: Property conditions & facilities
Overpriced and in need of tlc
High price for a budget hotel in a great location. Whole place needs tlc. Bottom of bed torn and hanging off, sofa was worn and shredded and shower and shower screen are so old they are barely surviving. No tea/coffee making facilities which is a shame -there is plenty of room for this. No spare pillows -only 1 per person. Breakfast was dull and tasteless though coffee is nice. Most of food is uncovered and open to flies visiting which isn’t pleasant. Wouldn’t stay here again even though it’s near the town centre.
Stayed 3 nights in Jul 2018

4/10 Poor

peter, essex

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
don't stay here
Dog friendly hotel, dogs barking in hotel very early in morning. Bed rock hard, pillows had a pillow case but felt like no pillow inside Hotel smelt of curry. the most basic room i've ever stayed in
Stayed 2 nights in Sep 2017

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service
Just good enough.
Nice... very basic... free parking and breakfast are always nice.
Stayed 1 night in Jul 2017

6/10 Okay

Christof , Toronto , On Canada

Liked: Staff & service
Disliked: Room comfort
First of all the image of the hotel building on Expedia , is not the hotel image in reality . Its look totally different and is bit out of date the interior decorations . But we had very pleasant stay . The breakfast there is the best . Tanks
Stayed 1 night in Jul 2017

10/10 Excellent

Bree

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Kind, helpful staff, large room and yummy free breakfast
Stayed 1 night in Jul 2017

10/10 Excellent

Boris, Vancouver

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel Karwendel stay in Sept 2016
we stayed one night. it rained hard in the evening so we tried to tour Innsbruck. the hotel was good and so was breakfast.

4/10 Poor

Matt, canada

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
my girlfriend and I stayed here on a backpacking trip and were extremely disappointed by the condition of the room we were given. we did a bit of laundry on the first night and hung it on the door. we awoke the next morning to the maid coming in TWICE despite having a do not disturb sign up. later that day the hotel manager knocked on the door blaming us and our clothes drying for his severly damaged floors. would not recommend staying here after the troubles we had.

8/10 Good

Luiz Claudio, Ribeirão Preto, SP, Brasil

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Big Room with a delicious breakfast.
The hotel was very clean, my room has more than 30 m2. Breakfast included was delicious.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel, within an easy walk of the old town! The breakfast was excellent, even included some hot meal choices.

6/10 Okay

Brent

Liked: Cleanliness, staff & service

6/10 Okay

cheryl, Northwich

Disliked: Cleanliness, room comfort
I would'nt stay again!!
We were meant to stay for 2 nights but only stayed for one. This was mainly due to other guests being noisy and loud and the hotel being very hot with no air con and reception didn't have any fans. There were little silver fish in the bathroom and hotel basic but adequate but only for a stop over. The staff were really nice and friendly and the hotel location is good as the tram stop is right outside which takes you into the centre. Personally I don't think I'll stay again, I'll just pay more and stay elsewhere. If you want a cheap place to stay and are not fussy then its ok.

8/10 Good

Robin

Liked: Cleanliness, staff & service
Disliked: Room comfort

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Location was great
Comfortable great stay. Location was great. It was 10 to 15 min walk to old town and near by there was a supermarket. Also, bus station was just infront of hotel. Neighbors looked peaceful too.

8/10 Good

Jerry Snider, Oklahoma

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great budget hotel with extremely helpful staff
The staff were very helpful and spoke perfect English. Stay here if you are trying to stay on budget in Innsbruck. Very short drive to the city center!

8/10 Good

j miller, canada

Liked: Staff & service
Part time hotel
School dorm used as a Hotel in off-season, what you get is a large room for a great price. Transit right outside the hotel, buffet breakfast downstairs. desk personnel are students, friendly and talkative. really good stay, Innsbruck pass is a must have available at desk

10/10 Excellent

Silvia, Bucharest, Romania

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel
Very satisfied about our stay in this hotel - large and clean rooms, good and rich breakfast, free wi-fi in rooms, free parking and staff very frendly and helpfull

6/10 Okay

Annette, New Jersey

Disliked: Cleanliness, property conditions & facilities, room comfort
Quick getaway with friends.
The hotel description did not match the location.

8/10 Good

Flem61, Birmingham

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Innsbruck Stopover
Good basic hotel for a stopover in Innsbruck. Rooms very large if a bit dated. Building work started quiet early on nearby construction but that was not a big problem. Breakfast was traditional and well presented an Wi-fi was included. A little walk to the centre is reflected in the reasonable price for Innsbruck. Free parking was a plus.

8/10 Good

hamid

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful staff, room was clean.
Stayed 1 night in Sep 2023
Response from Hotel-Karwendel on Oct 24, 2023
Dear Hamid, thank you for your review! Best regards,Sommerhotel Karwendel

4/10 Poor

Deborah

Traveled with partner
Liked: Cleanliness
Disliked: Staff & service, amenities
Su expedia era riportato che il servizio di reception sarebbe stato dalle 7 alle 22.. siamo arrivati verso le 13 e non c’era nessuno. É arrivata una signora, penso l’addetta alla sala colazione, non parlava una parola di inglese, noi volevamo solo chiedere di poter parcheggiare L auto, non volevamo la camera visto che il check in era previsto per le 15. Lei ovviamente non aveva capito nulla, ha chiamato la receptionist, questa arriva tutta nervosa, ci definisce insistenti perché ha detto loro noi volevamo la camera. Vabbè alla fine ci da la camera che non avevamo richiesto. Carina nulla di che. Per tutto il giorno dopo ogni volta che ci beccava ci rinfacciava questa cosa della camera. Poca professionalità.
Response from Hotel-Karwendel on Oct 24, 2023
Dear Deborah,we are sorry for your experience!Best regards,Sommerhotel Karwendel

8/10 Good

Roland

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Innsbruck erkunden
Auf dem Weg nach Südtirol haben wir für den Städtetripp in Innsbruck in diesem Hotel für zwei Nächte übernachtet. Es war ein sehr angenehmer Aufenthalt.
Stayed 2 nights in Aug 2023
Response from Hotel-Karwendel on Sep 5, 2023
Danke für Ihre Bewertung! Wir freuen uns, dass es Ihnen in unserem Hotel gefallen hat und hoffen, Sie bald wieder bei uns begrüßen zu dürfen!

8/10 Good

dae je

Stayed 1 night in Jul 2023

10/10 Excellent

Francisco

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super recomendo👏👏👏
Excelente
Stayed 2 nights in Sep 2022

8/10 Good

schasta

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Der er meget støj fra trafik. Tog, bus fly. Og knap så handicap venligt hotel.
Stayed 1 night in Sep 2022

10/10 Excellent

Trine

Stayed 1 night in Aug 2022

4/10 Poor

Tami

Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort
Reception hade dålig tillgänglighet. Sängarna obekväma och i väldigt dåligt skick. Dålig ventilation på hela hotellet.
Stayed 1 night in Aug 2022

8/10 Good

Steffen

Traveled with family
Liked: Staff & service, amenities
Sehr freundliches Personal. Einfache und zweckmäßige Ausstattung.
Stayed 1 night in Aug 2022

6/10 Okay

Verified traveler

Disliked: Property conditions & facilities, room comfort
Buono
Struttura periferica a circa venti minuti dal centro: ci si arriva in piccola parte attraverso un bel camminamento nel verde che costeggia il fiume (prima si deve fare un pezzo a piedi lungo la strada). Di fronte all’albergo c’è un centro commerciale utile. Stanza enorme con arredo buono, cuscini spessi come un foglio di carta. Colazione con Abba in sottofondo, poco varia ma accettabile. È stata una tappa intermedia per spezzare un viaggio ben più lungo, quindi per una notte va più che bene. Personale molto gentile.
Stayed 1 night in Jul 2022

6/10 Okay

Albin

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Jul 2022

8/10 Good

Steffen

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
Einfaches und zweckmäßigiges Hotel
Stayed 1 night in Jul 2022

8/10 Good

Lene

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2022

8/10 Good

Søren

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2021

6/10 Okay

Takeshi

Stayed 1 night in Aug 2021

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service
Meget venlig modtagelse i receptionen. Fine parkeringsforhold. God morgenmad. Noget slidt hotel og værelse. Nem overnatning på vej til Italien.
Stayed 1 night in Aug 2021

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Prima overnachtingsplek in Innsbruck voor mensen die geen luxe verwachten. Zijn studentenkamers die in de zomer als hotelkamers worden gebruikt. Ruim en alle standaard voorzieningen aanwezig. Goed internet. Goed ontbijtbuffet. Zeer vriendelijke dame, frau Egger zorgt dat alles op rolletjes verloopt. En vraagt regelmatig of alles ok is. Parkeren kan lastig zijn, te weinig eigen parkeerplaatsen. Naar centrum loop je in 20 minuten. Tram voor de deur. Dan in 5 minuten.
Stayed 2 nights in Aug 2021