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Very uncomfortable bed and pillows, clicking noises throughout the night, smelled like smoke even though it was a non smoking room
Christine
Stayed 1 night in Sep 2023
Response from Raul on Sep 29, 2023
Please accept our sincerest apologies for the difficulties that you encountered during your stay in our hotel. It is our goal to provide the best lodging experience to our valued guests and we wish to let you know that your voice is of utmost importance to us. On behalf of our entire staff, we thank you for choosing our hotel and hope you give us a chance to serve you again and will experience the improvements we have made with our service.
Dear Teri,It is disappointing that you decided to leave us a low rating, especially having not stayed with us. This platform is for guests to share their experience with our accommodations, so we kindly ask that you consider removing your comment. Thank you.
Rented this for a weekend fishing trip didn’t think it would be too bad. As soon as you walk in it reaks like feet. Then there was a get by people next door to us that would come out and stare at you anytime you walked outside. Made my wife really uncomfortable. Then around 11 at night the room filled up with weed smoke and the people next door were screaming and fighting all night. Highly recons sleeping in your car on the side of the freeway then staying here.
Hunter
Response from Guest Relations on Jun 2, 2023
Dear Hunter,We're sorry to hear that you didn't have a good time with us, and we apologize for any disappointment in our accommodations during your visit. We'll keep all your comments in mind as we continue to make changes. Thank you, and we hope you'll join us again soon.
Door entrance was drafty but room and bed was very nice
The room was frozen when i got there but added heat and it was fine
Richard
Stayed 1 night in Feb 2023
4/10 Poor
Thomas
Feb 18, 2023
This use to be a nice little hotel to stay at. The towels were not soft at all - and the bathroom was dirty. When I asked for a king size bed, gal behind the desk slapped on a flat $20 charge.
Be the last time I stay there …. Lost my business
Not a terrible stay but has been better in the past. The bathroom floor was dirty and the first night we were there fireworks were going off, this was in Sept. People were stomping on the roof in the middle of the night.
We always enjoy staying in this hotel. The family who owns it is great! This trip there was a disturbance and yelling during the night. That was a little frightening with everything that is going on in the world now a days. We will always stay in this hotel when visiting the area!
First going into this hotel i was a little skeptical as the outside isnt the most appealing but the room was nice. I loved the ceiling. Ac kept us cold. Didn't participate for breakfast so i can't judge on that but overall great stay.
jason
Stayed 2 nights in Sep 2021
6/10 Okay
William
Traveled with partner
Sep 7, 2021
Liked: Amenities
air conditioner was awesome! towels were really thin and dingy. shower was dirty so we cleaned it ourselves
They turned the AC off in between guests so the room was like 100 degrees when we got in. The ceilings were beautiful and the rooms were clean and nice.
The room was filthy. AC did not work very well and room stayed hot. It smelled. Spiders between the mattresses when I decided to check for bed bugs. Dirty bedding with cigarette burns. Bathroom was dirty, stuff in the tub and toilet. Towel were stained. Water pressure sucked.
Room had some issues with dust on the frig and in the window sills. The tub also needed cleaning before use. Bed was firmer than what we are used to. Overall room was comfortable.