Front of property
Check availability

Reviews of Symphony Suites

4 out of 5
Symphony Suites
No.41, Lapangan Symphony Business Park, Jalan Lapangan Symphony, Ipoh, Perak

Reviews

8.4

Very Good

Rating 10 - Excellent. 77 out of 189 reviews" "
Rating 8 - Good. 71 out of 189 reviews" "
Rating 6 - Okay. 31 out of 189 reviews" "
Rating 4 - Poor. 8 out of 189 reviews" "
Rating 2 - Terrible. 2 out of 189 reviews" "

8.4/10

Cleanliness

8.4/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Priscilla

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024

10/10 Excellent

Kunihiko

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2024

10/10 Excellent

Haifeng, Singapore

Liked: Cleanliness, staff & service, property conditions & facilities
The room is clean and spacious. Facilities look good. The only drawback of my room is that it's at a low floor and so the sound of traffic is relatively loud. It didn't affect my sleep but my wife complained about it.
Stayed 1 night in Dec 2023

10/10 Excellent

Wong, Ipoh

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
good
Stayed 1 night in Dec 2023

6/10 Okay

Verified traveler

OK and value for money
The rooms are quite old and dark at night. Services is OK. Breakfast option is so so. Not much around the hotel.
Stayed 2 nights in Dec 2023

10/10 Excellent

Rajam

Traveled with family
Liked: Staff & service, amenities
Clean neat and very friendly front line staff.
Stayed 1 night in Nov 2023

10/10 Excellent

POH LANG

Stayed 2 nights in Oct 2023

8/10 Good

Nor Faezan

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean hotel and convenient. Suitable for people with disabilities as the shower/toilet was equipped with railings. However, need to improve certain things example put in curtain shower, hot shower was slightly cold and to provide separate hair shampoo and body shampoo
Stayed 2 nights in Sep 2023

6/10 Okay

Bryan

Traveled with partner
Liked: Cleanliness, staff & service
Reception and general hotel staff were always open to assisting with any issues/provide information in relation to Ipoh based activities/food, etc. An initial difficulty with our room was swiftly dealt with by allocating another room with no fuss. Staff of course have no control over underinvestment, but more than ready to resolve any difficulties to the best of their abilities. Restaurant staff, not quite as obliging!
Stayed 6 nights in Sep 2023

8/10 Good

Rohit

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The family room was of a decent size, could easily accomdate three adults. The room and bathroom condition was modern and very clean. Limited amenties in the bathroom but good water pressure for a shower. Breakfast was simple but adequate and tasty. Staff were very friendly and helpful. Overall a pleasant one night stay, would come back again.
Stayed 1 night in Jul 2023

8/10 Good

Seng Jin

Traveled with partner
Liked: Cleanliness, staff & service
It is a convenient location to many local attractions, however the room’s sound proofing needs improving as can hear people singing karaoke and dogs barking.
Stayed 1 night in Apr 2023

6/10 Okay

siu kuen

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
1) cleanliness: the ventilator hood in wash rooms & behind the television wall mount was covered with dust clog. I have advised the front desk for that, NO FOLLOW UP. Eventually, I get hold of the housekeeping staff, and that was cleaned immediately. 2) location: the hotel is near to 3 temples within walking distance that is true(Sam poh tong, Nam Thean tong, Kuon yam tong). But the concern is they where on the other side of the highway, and there is not crossing facility. As safety is a concern we have a Grab taxi of RM 5 just to across the roads in 600M distance.
Stayed 5 nights in Mar 2023

6/10 Okay

KIM CHWEE

Stayed 3 nights in Mar 2023

8/10 Good

Norlie

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
In Service room
Mee goreng daging- daging keras xboleb nak makan langsung..
Stayed 1 night in Mar 2023

10/10 Excellent

EE LIANG

Stayed 2 nights in Feb 2023

10/10 Excellent

Cha

Stayed 2 nights in Jan 2023

10/10 Excellent

Sheng Jun

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
everything is good

4/10 Poor

Hoon Low

Stayed 1 night in Apr 2022

10/10 Excellent

Hanis

Stayed 1 night in Mar 2022

8/10 Good

Andrew

Traveled with family
Liked: Staff & service, room comfort
Family trip
Room slightly not well maintained and clean up (dusty at desk/chairs/curtain area). Overall room is spacious just a bit noisy at night. Sounds proof can be improved. Breakfast many varieties just taste can be improved.
Stayed 1 night in Dec 2021

4/10 Poor

Verified traveler

Business traveler
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The space is huge and very worth every penny. But poor in amenities and average cleanlines. Still so far they can keep up for days to come for improvement
Stayed 3 nights in Feb 2021

10/10 Excellent

DANIEL

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Family trip
Traveling during the pandemic moment was never so straightforward. The hotel was well adhered to covid-19 preventative SOP and they also provided the disposable gloves for the guests to take the breakfast from the buffet breakfast counter. Check in and check out is seamless and fast.
Stayed 1 night in Jan 2021
Response from Hairil GM on Jan 12, 2021
Dear Sir, Thank you for staying with us. We are glad that you were happy with our services. Your kind comments will surely help motivate us further. We hope to see you again. Thank you.

6/10 Okay

Tan

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Hope room cleanish hope improved
Room dusty and side tables got red mark dont look like ketchup aredy dry up Celling corner got spider web
Stayed 1 night in Jan 2021
Response from Hairil GM on Jan 4, 2021
Dear Mr. Tan, thank you for staying with us. Your kind comments will help us improve further and the shortcoming will be addressed immediately. We hope to see you again soon. Thank you.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Oct 2020

10/10 Excellent

Ravi, kuala Lumpur. Malaysia

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Nice and comfortable reasonable price and food was good.
Stayed 1 night in Oct 2020
Response from Hairil GM on Oct 5, 2020
Dear Mr Ravi, thank you for staying with us. We are glad that you enjoyed your stay. Your kind review will motivate us to excel further. We hope to see you again. Thank you.

6/10 Okay

Valli karuppuah suppiah

Traveled with family
Disliked: Cleanliness
Stayed 2 nights in Aug 2020
Response from Hairil GM on Sep 1, 2020
Dear sir, thank you for your reviews. We assure you that your comments will help us improve further. Hope to see you soon. Thank you.

4/10 Poor

Rosvinder

Business traveler
Disliked: Staff & service, property conditions & facilities, room comfort
- Breakfast took 40 minutes to arrive even though pre-ordered the night before and informed of exact meal time preferred.
Stayed 1 night in Jul 2020
Response from Hairil GM on Jul 16, 2020
Dear Sir, we truly apologize on the delay. We have taken immediate action and now we are already serving buffet breakfast. Once again our sincere apologies. Thank you.

8/10 Good

Nor Hezrina

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good Stay
Reception - excellent Room - Good Entertainment - TV only 1 channel accessible; i.e. TV3 Cafe - food good. Service quite slow. Waited half an hour for breakfast to be served
Separate living area
Stayed 2 nights in Jul 2020
Response from Hairil GM on Jul 8, 2020
Dear Ms Nor Hezrina, thank you choosing us. Your kind comments will help motivate us further to improve. We will surely improve on any shortcomings. Thank you and have a great day.

10/10 Excellent

Sarman

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2020
Response from Hairil GM on Jul 8, 2020
Dear Sir, thank you for choosing us. We are glad that you had a great stay. We hope to see you again.

6/10 Okay

Verified traveler

Stayed 1 night in Mar 2020

8/10 Good

Seowyean T

Liked: Cleanliness, staff & service, property conditions & facilities
Clean Room and services was good but they put us front of room near road traffic was very noisy 😓
Stayed 1 night in Feb 2020

6/10 Okay

Verified traveler

Liked: Staff & service
Disliked: Cleanliness, room comfort
Stayed 1 night in Feb 2020

10/10 Excellent

Verified traveler

Stayed 2 nights in Jan 2020

10/10 Excellent

Fong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
Stayed 3 nights in Jan 2020
Response from kuma on Jan 28, 2020
We are happy that you enjoyed our hospitality and we look forward to have you again at Symphony Suites Ipoh. Thank you

6/10 Okay

Verified traveler

Disliked: Property conditions & facilities, room comfort
a little run down, walls and carpet not cleaned properly with dead insects in some places.
Stayed 1 night in Dec 2019
Response from kuma on Jan 28, 2020
Thank you for staying with us. We will improve on the shortcomings mentioned. Hope to see you again. Thank you.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The reception staff are very helpful in assisting us in bookings and usage of umbrellas. Wi-Fi signal was strong and the radio in the room was an added bonus. However, the shower heater takes a long time to get heated, though the shower is strong which was a positive trade off. The pillows and bed were too soft and resulted in repeated early wake ups.
Stayed 4 nights in Jan 2020
Response from kuma on Jan 28, 2020
Thank you for staying with us. Your valuable comments will help the team improve positively. Hope to see you again. Thank you.

8/10 Good

Kabi

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2020
Response from kuma on Jan 28, 2020
Thank you for staying with us. We are glad that you are happy with your stay. Hope to see you soon. Thank you.

6/10 Okay

Verified traveler

Stayed 3 nights in Dec 2019

10/10 Excellent

Stella

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2019

8/10 Good

Verified traveler

Traveled with family and small children, Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall is good.
Stayed 1 night in Nov 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Nov 2019

8/10 Good

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2019

8/10 Good

Thian Chye

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2019

8/10 Good

ABDUL, Kajang

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room is clean
Stayed 2 nights in Sep 2019

6/10 Okay

Mohd

Traveled with family and small children
Liked: Cleanliness
The shower is broken. Informed the hotel but they can fix on the following day which is after checking-out from the hotel.
Stayed 1 night in Sep 2019

8/10 Good

Verified traveler

Traveled with partner
Liked: Staff & service
Property is not at centre of town but is accessible easily by Grab Breakfast is fair with good nasi lemak Furnishig in suite is a bit worn out but compensated by its size
Stayed 4 nights in Sep 2019

8/10 Good

Verified traveler

Stayed 1 night in Aug 2019

8/10 Good

Raymond

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Solo Ipoh foodie trip
It was nice staying at the large suite and I'm glad that my request was fulfilled.
Stayed 1 night in Aug 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Aug 2019