Design Double Room, 1 Queen Bed, Shared Bathroom (Moose) | Individually decorated, individually furnished, iron/ironing board

Reviews of The Hideaway Lodge

3.5 out of 5
The Hideaway Lodge
3302 Lariat Road, Island Park, ID

Reviews

8.8

Excellent

Rating 10 - Excellent. 133 out of 218 reviews" "
Rating 8 - Good. 52 out of 218 reviews" "
Rating 6 - Okay. 16 out of 218 reviews" "
Rating 4 - Poor. 11 out of 218 reviews" "
Rating 2 - Terrible. 6 out of 218 reviews" "

9.4/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

8/10 Good

William

Liked: Staff & service, amenities
Kind of a funky place but I had a good time. You might have roommates so don’t be surprised. But the people and houses are nice.
Stayed 1 night in Sep 2023
Response from Betsy on Sep 26, 2023
We're glad that you stayed with us Will. We do have private rooms, so you won't have roommates unless you stay in the dorms.

10/10 Excellent

Justin

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great view Great location Was quiet Everything very clean Every amenitie needed.
Stayed 1 night in Sep 2023
Response from Beth on Sep 25, 2023
Thanks for staying with us and for your kind review.

4/10 Poor

Jessica

Traveled with family
There was a bacteria in the water. All three of the guests came home with intestinal issues and missed work. I would never recommend going here
Stayed 2 nights in Sep 2023
Response from Betsy on Sep 21, 2023
Jessica, so sorry you got sick. The bacteria was a very mild strain and bottled drinking water was provided for all guests, so you shouldn't have gotten sick from the water.

8/10 Good

Kenneth j

Stayed 1 night in Sep 2023
Response from Betsy on Sep 23, 2023
Thank you for being our guest! We appreciated how helpful you were with other guests who needed extra assistance.

10/10 Excellent

ann

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was great. It had everything we needed
Stayed 2 nights in Sep 2023
Response from Betsy on Sep 19, 2023
We are happy you enjoyed your stay!

8/10 Good

Sarah

Liked: Cleanliness, property conditions & facilities
Hostel, great for the price.
This is a hostel with shared bathroom and kitchen facilities. It was clean and great for the price. Be sure to eat before you come and bring food with you as it is quite far from restaurants and stores. It is in a beautiful remote location, much farther from the highway than I had initially thought.
Stayed 1 night in Sep 2023
Response from Betsy on Sep 19, 2023
Thank you!

2/10 Terrible

Lynn

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
THE WORST! DO NOT STAY HERE: The bed was comfy allowing a 1 star rating. Sign on entry door warned there is E. Coli bacteria in the tap water, large multi-use bottled water provided. Sign in bathroom about what not to flush tells about recent drainage backup into house and repair costs. Whole place smells badly, like old dried milk. Cleanliness is very low. Health department denied approval to keep eggs in refrigerator, so how much do you want to trust what's in it, when eggs don't need to be refrigerated! Overall, so bad I got a refund. Unless such low standards are OK with you, don't waste your health and $$! Date of stay: September 2023 Room tip: DO NOT STAY HERE IF YOU VALUE YOUR HEALTH!
Response from Beth on Sep 17, 2023
Wow! You really stretched the truth here. I don't understand why you are being so vindictive. You even took the time to post this review to Trip Advisor! Why? We kindly gave you a refund even though we have a 3-day cancellation policy because your wife said she was immunocompromised and didn't feel comfortable staying there. There is coliform in the water. Not all coliform is E. Coli! In fact coliform will not make most people sick. I and some of my helpers drink the water all of the time. But because there is a slight possibility it could make someone sick we put up the signs and provide water as instructed by the Health Department. It is 100% safe to shower with as well. In 5 months only one guest has gotten sick since we tested positive (as has much of the whole area of Island Park!) and started providing water for our guests and they could just as easily had food poisoning from something they ate elsewhere.When the Health Department came out to check the well after it tested positive they found no problems with the well itself. However, he did an inspection of our kitchen and saw we were serving eggs for breakfast and informed us that if we want to serve eggs we have to have a food license because eggs can carry salmonella. He didn't forbid us to serve eggs because we were not clean. If that had been the case he would not have allowed us to serve food at all!The place is kept very clean. In fact that is one of the things guests write in their reviews over and over again is how clean the place is!As for the drainage backup in the house, that was because guests were flushing paper towels, feminine products, etc. down the toilet. Some of the cost incrued was for clean up! Everything that got wet was sanitized. I don't know why you smelled old dry milk. I have up to 20 guests a night and you are in the only one to ever mention the places smelling bad.

10/10 Excellent

Laura

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were visiting Yellowstone and didn’t get hotel reservations and everything in or near the park was sold out, so we booked this place based on other people’s positive reviews and didn’t even read about the property. While en route we realized it was a home w/ multiple rooms and were a little nervous, but upon arrival that immediately went away as the other people staying were so nice, and all were visiting Yellowstone so we talked and shared recommendations (and some wine) and it was so fun! The home was beautiful and the room we stayed in was huge and w/ a private bathroom and the most comfortable bed!! Highly recommend!
Stayed 1 night in Sep 2023
Response from Betsy on Sep 16, 2023
We are so glad you enjoyed your stay!

10/10 Excellent

Kyoungseok

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2023
Response from Beth on Sep 17, 2023
Thanks for staying and the 5 star rating!

8/10 Good

Robert

Stayed 2 nights in Sep 2023
Response from Betsy on Sep 30, 2023
Thank you for staying with us as our guest and thank you for your feedback.

10/10 Excellent

Clifton

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2023
Response from Beth on Sep 21, 2023
Thanks so much for the 5 Star rating!

4/10 Poor

Badri

Stayed 1 night in Aug 2023
Response from Betsy on Sep 23, 2023
It would be nice to have some feedback on your stay.

10/10 Excellent

Douglas

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Remote quiet and peaceful.
Stayed 1 night in Aug 2023
Response from Betsy on Sep 5, 2023
Thank you for staying with us!

10/10 Excellent

Holly

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a beautiful home - relaxed and comfortable. It is a bit remote but very special.
Stayed 1 night in Aug 2023
Response from Betsy on Sep 5, 2023
Thank you for your feedback.

6/10 Okay

JAVAD

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Clean rooms and organized. The location is far from everything. Internet was slow.
Stayed 3 nights in Aug 2023
Response from Beth on Sep 17, 2023
You were told how far we are from Yellowstone and restaurants so you shouldn't have stayed if you didn't like that. Sorry about the slow internet. When lots of guests get on at the same time then it can get slow! Thanks for staying.

8/10 Good

Karen

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We chose a room with private bathroom which turned out to be what looked like the master bedroom suite of a large, former single family vacation home. Rooms with shared bathrooms also available. Large coolers are available for guests to store their food and the kitchen can be used for cooking. We only stayed one night but for a family staying longer this would be a great, affordable option. Our room rate was less than half what other places around Yellowstone were charging, which was great. A notice was posted that E-coli was detected in the water so a gallon of bottled water was provided on our bathroom counter. We were able to shower and brush our teeth with no problems.
Stayed 1 night in Aug 2023
Response from Beth on Sep 17, 2023
Thanks so much for the kind review. So happy that you enjoyed your stay there. the water tested positive for coliform a bacteria that is usually harmless but we wanted to take precautions to protect our guests so provide bottled water for their use. Thanks for staying!

2/10 Terrible

alan

The water is polluted and can't use because of e.Coli coliform count. I found this out upon arrival. I couldn't shower, and had to use bottled water to even brush teeth.I should have been informed of this before I spent my money. I'm asking for a refund.
Stayed 1 night in Aug 2023
Response from Beth on Sep 17, 2023
The water tested positive for coliform. Not all coliform is e-coli. Most coliform is totally safe but as a precaution we provide water for our guests. I drink this water all of the time as do some of my helpers who have been working for me and drinking the water before it was tested with no ill affects! It is 100% safe to shower and brush teeth with as stated on the sign but we still provide water in the bathrooms. Thanks for staying.

10/10 Excellent

Jerry

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet and peaceful.
Stayed 1 night in Aug 2023
Response from Beth on Sep 17, 2023
Thanks for the 5 stars and so happy you enjoyed your stay. Thanks for coming!

10/10 Excellent

Laurel Beth

Traveled with family
Liked: Amenities
Beautiful spot and wonderful property!!
Stayed 1 night in Aug 2023
Response from Betsy on Aug 22, 2023
Thank you for being our guest!

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2023
Response from Beth on Aug 20, 2023
Thanks for the 8 star rating. Sounds like you had a good stay. Thanks for coming!

8/10 Good

Louise

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The Lodge itself was beautiful, clean and well maintained. All the rules were a little over the top... we felt like we were back in college! The shared bathroom was an issue for us, but we were prepared to deal with it for a night.
Stayed 1 night in Aug 2023
Response from Betsy on Aug 16, 2023
We appreciate your feedback. Most guests are delightful and understanding like yourself. However, from sad experience we have learned that for a small few we have to spell things out. Thank you for your patience.

10/10 Excellent

Maria, Scottsdale

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
My wife was in charge of public areas and room inspector at the Scottsdale Camelback Resort and she was impressed with the housekeeping. very nice place.
Stayed 1 night in Jul 2023
Response from Beth on Aug 4, 2023
So happy to hear that. Thanks for staying and taking the time to write a review.

10/10 Excellent

Jie

Stayed 1 night in Jul 2023
Response from Betsy on Aug 17, 2023
Thank you!

10/10 Excellent

Laurence

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent place to stay
Everything is clean. The place is beautiful
Stayed 1 night in Jul 2023
Response from Betsy on Jul 26, 2023
Thank you for your kind words.

10/10 Excellent

Barbara

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay, comfortable room, private location.
Stayed 2 nights in Jul 2023
Response from Betsy on Jul 16, 2023
Thank you!

8/10 Good

Timothy

Stayed 5 nights in Jun 2023
Response from Betsy on Aug 8, 2023
We always appreciate feedback. Thank you for being our guest.

6/10 Okay

Charles

Stayed 2 nights in Jul 2023
Response from Betsy on Aug 8, 2023
Thank you for being our guest.

6/10 Okay

Gopalraju

Disliked: Staff & service, property conditions & facilities
The water was tested for bacteria which should have been advertised before confirming the room. which made my stay uncomfortable even though they provided water bottles.
Stayed 1 night in Jul 2023
Response from Beth on Jul 11, 2023
I'm sorry that it made you uncomfortable. I don't know why since you provided water for you to drink and as explained the bacteria is so mild it won't make most people sick (I drink it all the time!) and it won't harm you in any way to shower in it.

10/10 Excellent

Nilgul

Liked: Cleanliness, staff & service, property conditions & facilities
Quit
Stayed 1 night in Jun 2023
Response from Betsy on Jul 4, 2023
Thank you so much for being our guest! We are glad you enjoyed your stay.

10/10 Excellent

Deborah

Traveled with family
Liked: Staff & service, property conditions & facilities
Beautiful accommodations. Great price fir the value.
Stayed 2 nights in Jun 2023
Response from Betsy on Jul 5, 2023
Thank you for your kind words.

8/10 Good

Judith

Traveled with partner
Liked: Cleanliness
In the wilderness beautiful wild flowers on the ride to the property.
Stayed 1 night in Jun 2023
Response from Betsy on Jul 4, 2023
We are happy you enjoyed the beauty of our area.

4/10 Poor

Taylor

Stayed 5 nights in Jun 2023
Response from Beth on Jul 30, 2023
it would be nice if you would explain why you gave such a low rating when most guests love it here. I'm sorry you didn't not enjoy your stay.

10/10 Excellent

Madalyn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2023
Response from Betsy on Jul 5, 2023
Thank you for being our guest!

8/10 Good

Kimberly

Stayed 1 night in Jun 2023
Response from Betsy on Jul 4, 2023
Thank you for choosing to be our guest!

10/10 Excellent

Fred

Stayed 1 night in Jun 2023
Response from Betsy on Jul 5, 2023
Thank you!

10/10 Excellent

Delilah

Traveled with family
Liked: Property conditions & facilities
Love the log cabin setting. Had a log house a while back and loved it. This brought back memories.
Stayed 1 night in Jun 2023
Response from Betsy on Jul 4, 2023
We are happy we could provide memories. Thank you for sharing your time with us.

8/10 Good

Kal

Liked: Cleanliness, property conditions & facilities
A OK
Stayed 1 night in Jun 2023
Response from Beth on Jun 17, 2023
Thanks for taking the time to leaving a rate and I'm glad it was A OK. :) Thanks for staying!

10/10 Excellent

Marie

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We were blown away with how beautiful this property was. From the detailed decor, complementary breakfast selections and the views outside. Such a homey feel. Absolutely loved the balcony in our room so spacious and comfortable for my family. Will definitely book again if we decide to visit.
Response from Beth on Jun 7, 2023
Thanks so much for taking the time to write a review. So happy that you enjoyed your stay! Thanks for coming.

8/10 Good

VANESSA, HIGHLAND

Liked: Cleanliness, staff & service
Stayed 1 night in Jun 2023
Response from Beth on Jun 4, 2023
Thanks for staying!

10/10 Excellent

Chao, Urbana

Liked: Cleanliness, staff & service, property conditions & facilities
A quiet and sweet lodge in the forest. Really enjoyed our stay there—a great place for the price around Yellowstone.
Stayed 1 night in May 2023
Response from Beth on Jun 4, 2023
Thanks for the kind review. Happy you enjoyed your stay. Thanks for comign!

10/10 Excellent

Janneke

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Relax at Hideaway
We had a room w private bathroom. Everything was wonderful. The directions were originally wrong, however staff were always available to help. If you want quiet, deluxe kitchen privileges, variety of breakfast foods provided and a wonderful vibe, this is your stay. We stayed in the uppermost room, w an enchanting bear mural on the wall.
Stayed 1 night in May 2023
Response from Beth on May 25, 2023
Thank you for your kind review! Sorry that Google led you astray! But I'm glad that everything else was wonderfut. Thanks for staying!

10/10 Excellent

KANHONG

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome place
Stayed 1 night in May 2023
Response from Be on May 25, 2023
Thank you so much, I'm glad you enjoyed your stay there!

8/10 Good

Dana

Traveled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
The property and buildings and rooms were beautiful. The Expedia listing should be more specific about rooms that have shared bathrooms.
Stayed 1 night in May 2023
Response from Beth on May 21, 2023
Thank you for your kind review! When you booked the room the title/description says Family Quadruple Room, Multiple Beds, Shared Bathroom (Wolf, Balcony). I'm not sure how we can be more specific than that. :) Thanks for staying!

10/10 Excellent

Traci

Traveled with family
Easy and convenient!
Stayed 1 night in Oct 2022

10/10 Excellent

Thuan

Stayed 1 night in Sep 2022
Response from Betsy on Sep 29, 2022
Thank you for being our guest!

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Couldn't be better!
Our stay at Kilgore Mountain Lodge was fantastic. People were great both guest and staff. Organization was wonderful. Had access to cook meals and store our food which was a key thing for us. If I am ever this way again I will check with them before any of the other places I have stayed in this area.
Stayed 1 night in Sep 2022
Response from Betsy on Sep 29, 2022
Thank you so much for your kind words. We hope to see you again soon!

6/10 Okay

Mary

Stayed 1 night in Sep 2022
Response from Betsy on Sep 24, 2022
Mary, thank you for being our guest. If there are things you feel we could improve on, please let us know.

10/10 Excellent

YUEN

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
I liked kitchen& terrace
Stayed 3 nights in Jul 2022
Response from Betsy on Jul 19, 2022
Thank you for being our guest!

10/10 Excellent

Sarah

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Kilgore mountain resort was a wonderful retreat from the busy world.
Stayed 2 nights in Jun 2022
Response from Betsy on Jun 30, 2022
Thank you for your kind words!

6/10 Okay

Cal or Elaine

Liked: Cleanliness, property conditions & facilities, room comfort
Great for younger folks,
Stairs were steep for us, older couple with a bad hip and bad knee, Room was excellent! Clean and nice!
Stayed 1 night in Jun 2022
Response from Betsy on Jun 29, 2022
Thank you for being our guests! And thank you for your feedback.