Reception

Reviews of Truckerz Inn

2.5 out of 5
Truckerz Inn
1848 S Jackson Street, Jacksonville, TX

Reviews

7.4

Good

Rating 10 - Excellent. 128 out of 356 reviews" "
Rating 8 - Good. 90 out of 356 reviews" "
Rating 6 - Okay. 56 out of 356 reviews" "
Rating 4 - Poor. 48 out of 356 reviews" "
Rating 2 - Terrible. 34 out of 356 reviews" "

7.4/10

Cleanliness

8.0/10

Staff & service

6.0/10

Amenities

7.0/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

6/10 Okay

Aracely

Traveled with partner
It was quiet
Stayed 1 night in May 2024

10/10 Excellent

April

clean
Stayed 1 night in May 2024

2/10 Terrible

TIna

Traveled with partner
Liked: Staff & service, amenities
Disliked: Cleanliness
got room with jetted tub tub wasnt clean dirty footprints on steps of jetted tub mirrors around tub wasnt clean
Stayed 1 night in May 2024

4/10 Poor

Lisa

Traveled with pets
Disliked: Cleanliness, staff & service, amenities
The staff is rude and slow and does not clean the rooms good and the beds look bad

10/10 Excellent

Kevin

Stayed 2 nights in Apr 2024

10/10 Excellent

Johnny

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

Johnny

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very sweet and clean
Stayed 2 nights in Apr 2024

10/10 Excellent

Ean

Traveled with group, Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I’d like to see a better effort for breakfast
Stayed 1 night in Apr 2024

6/10 Okay

Jeff

Disliked: Staff & service, amenities, property conditions & facilities
There was a bed and a working air conditioner but aside from that it was nothing special. There were cigarette burns on the bed and the "breakfast" was horrible, at best. Live and learn.
Stayed 4 nights in Apr 2024

2/10 Terrible

Christopher

Business traveler
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The staff was very friendly and helpful. If you are trying to pinch a penny its the place to go. Had to return to the front desk after getting my room due to only having a bath towel in my room. The counter tops were all dirty and the next morning a roach crawled across the top of the tv table top. The work out room and business room are both closed and the breakfst is bare minimum. Wil not be staying there again.
Stayed 1 night in Apr 2024

10/10 Excellent

Amber

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very nice and attentive. I absolutely enjoyed my jetted tub the room was clean spacious and comfortable. My room also had a bible and that trumped all amenties considering i forgot my own.
Stayed 1 night in Apr 2024

10/10 Excellent

Johnny

Traveled with family and small children
Liked: Amenities
Very nice place
Stayed 1 night in Apr 2024

8/10 Good

Marilyn

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights. The staff was great especially Maggie.
Stayed 2 nights in Apr 2024

10/10 Excellent

Taylor

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place will stay again
Stayed 1 night in Apr 2024

10/10 Excellent

david

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Manager was great
Stayed 1 night in Mar 2024

8/10 Good

Mario

Traveled with family
Liked: Staff & service
Room seemed rundown, holes in carpet, refrigerator didn't work properly. Shower drain didn't work properly as well.Breakfast was good, stay was great. A few minor incidents downstairs with individuals arguing. Overall it was good, you get what you pay for.
Stayed 2 nights in Mar 2024

8/10 Good

Crystal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024

4/10 Poor

Katie

Business traveler, Traveled with partner, Traveled with pets
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Unique I would say nothing it was too unique about it just basically a hotel that's becoming ran down and trashy and not as clean as it used to be and if you wanna know the ask for my complaint is that; I ordered a jacuzzi suite and booked it online got there and didn't know I didn't have a Jacuzzi suite untill I got there and didn't have one available period and then they then decided to tell me that there wasn't any available instead of looking over them details upon bookin/in check-in.I was very disappointed n let down because because it's the whole reason to that room for the Jett tub when we went with it being Valentine's to share out first holiday
Stayed 1 night in Feb 2024

8/10 Good

Yo

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
It’s a good quiet place I like it, and I will come back again
Stayed 2 nights in Feb 2024

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024

6/10 Okay

Aaron

Stayed 1 night in Feb 2024

8/10 Good

DeAreon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall I had a great experience. I just believe the place just needs a little renovation. I would stay here again.
Stayed 3 nights in Jan 2024

10/10 Excellent

Israel

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

10/10 Excellent

Crystal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2024

4/10 Poor

Donald

Business traveler
Liked: Staff & service
Disliked: Cleanliness
Building is in disrepair
Stayed 1 night in Jan 2024

2/10 Terrible

JORGE

Stayed 1 night in Jan 2024

8/10 Good

Mary

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024

8/10 Good

Tonya, Jacksonville

Traveled with partner
Liked: Staff & service, property conditions & facilities
The staff was friendly. Breakfast was good. The rooms could be cleaned better.
Stayed 1 night in Jan 2024

10/10 Excellent

Christina

Traveled with family and small children, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Omg this place is the absolute the best I’ve stayed In the few hotels I’ve stayed in im def coming back
Stayed 1 night in Jan 2024

10/10 Excellent

Miguel

Stayed 2 nights in Dec 2023

8/10 Good

Travis

Business traveler
Liked: Cleanliness, property conditions & facilities, room comfort
Great stay
Very friendly staff. Clean. Shower was hot!!
Stayed 1 night in Dec 2023

8/10 Good

Autumn

Even though its called Truckers Inn, doesnt mean there is parking for semi trucks and 53' trailers. I was able to pull in and turn around but my truck and trailer took up about 8parking spots. Everything else was nice.
Stayed 1 night in Dec 2023

10/10 Excellent

fernay

Business traveler
Liked: Staff & service, property conditions & facilities, room comfort
it was good comfortable
Stayed 1 night in Dec 2023

2/10 Terrible

Alycia

Traveled with group
Disliked: Cleanliness, amenities, property conditions & facilities
Tv didn’t work. Pillows were missing and the towels were very used and old. Fabric was missing. Room smelled like mildew. Overall horrible stay and very dirty.
Stayed 1 night in Nov 2023

10/10 Excellent

Donald

Stayed 1 night in Nov 2023

10/10 Excellent

fernay

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

10/10 Excellent

Susan

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

2/10 Terrible

Sara

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We pulled in late and there was a homeless man sitting by the front door who walked all the way to the back of the parking lot to watch us park and made us feel very uncomfortable as there was no reason for him to be watching us so closely (we had truck and trailer loaded) or to have walked all the way down there while we parked. We did not feel safe and left.
Stayed 1 night in Nov 2023

6/10 Okay

Connie

Liked: Staff & service, room comfort
Stayed 3 nights in Oct 2023

8/10 Good

Elvin

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

8/10 Good

Cheryl

Stayed 1 night in Oct 2023

10/10 Excellent

Donald

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

8/10 Good

mark

Traveled with family
Liked: Staff & service, room comfort
Enjoyed my stay. Staff is friendly. Starting to show its age and has some wear to it. When you need an affordable place to stay that is quiet and convenient this is it.
Stayed 2 nights in Oct 2023

10/10 Excellent

Amanda

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

8/10 Good

Charles

Business traveler
Liked: Property conditions & facilities, room comfort
Stayed 2 nights in Sep 2023

8/10 Good

Mickel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2023

8/10 Good

David

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stay. Although the whole place smells like cigarette smoke. Not my actual room thankfully but all the hallways. Beds of comfortable and clean though, can’t beat it for price
Stayed 1 night in Sep 2023

2/10 Terrible

Andres

Business traveler, Traveled with partner
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Room was not vacuumed so it was very dirty, the bed had crumbs on it as well and the room looked like it was falling apart. Staff was friendly.
Stayed 1 night in Sep 2023

6/10 Okay

Jimmy

Liked: Cleanliness, staff & service, property conditions & facilities
It was a great stay. Other then you couldn't turn the TV up very loud at all
Stayed 1 night in Sep 2023
Response from Truckerz Inn on Sep 7, 2023
I will have that looked at. Come see us again.

8/10 Good

Taylor

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Terrible check in process
When I arrived my reservation changed because of my arrival time I guess and the prices that was sent to the hotel was not what was what I got on the app, but had a 3 new guy stay that came to $133 or close to that but when I got there he was going to have to pay close to $300 for the 3 nights which was not right at all. The lady who checked me in was very helpful though trying to get me the best rate that she could get me but I still ended up pay more for the 2 nights than was I was supposed to pay for 3 nights so I ended up having to cut my trip one day short due to all of this
Stayed 2 nights in Sep 2023
Response from Truckerz Inn on Sep 5, 2023
I am so sorry to hear about this. I will address this and find out what happened. Please contact me when you next come to town and I will make this right for you.