Outdoor pool, open 8:00 AM to 8:30 AM, sun loungers
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Reviews of Hotel Tropical Garden

3 out of 5
Hotel Tropical Garden
Calle Dankers, Jaco, Provincia de Puntarenas

Reviews

8.8

Excellent

Rating 10 - Excellent. 22 out of 33 reviews" "
Rating 8 - Good. 4 out of 33 reviews" "
Rating 6 - Okay. 4 out of 33 reviews" "
Rating 4 - Poor. 3 out of 33 reviews" "
Rating 2 - Terrible. 0 out of 33 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

7.6/10

Amenities

8.8/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Benjamin

Liked: Cleanliness, staff & service, property conditions & facilities
I was very happy with my stay at the Tropical Garden. I stayed 9 days and loved every min. Easy access to the beach food and shopping. Nice safe environment between the town and the beach. Definitely recommend.
Stayed 9 nights in Apr 2024

10/10 Excellent

Kathleen

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Gorgeous
My friends and I had a great stay at Tropical Gardens. This is my 2nd stay here, and the rooms are very comfortable, and they even have a full kitchenette so you can make your own food if you want. The courtyard and pool are gorgeous, and the birds seem to really enjoy visiting. Also, we saw one of the big iguanas that wandered through the yard
Stayed 2 nights in Feb 2024

8/10 Good

Francis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Two week stay !
Very nice two week stay. Very tropical grounds! Very secure and private.
Stayed 14 nights in Jan 2024

10/10 Excellent

glen, huntington beach

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice quiet and clean property, great value
Stayed 4 nights in Aug 2023
Response from Hotel Tropical Garden on Sep 6, 2023
Hi Glen, Thanks for your comments. We are so excited to see you very soon.

10/10 Excellent

WAYNE, Berkeley

Liked: Cleanliness, staff & service, property conditions & facilities

8/10 Good

Lloyd

Stayed 3 nights in Jun 2023

10/10 Excellent

Derek, Chandler

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location in the center of Jaco. The house that I rented was very spacious, clean, and had modern furnishings. Would highly recommend.
Stayed 1 night in Jan 2023

10/10 Excellent

Phuong

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like seeing the beautiful garden on my way to my room.
Stayed 4 nights in Oct 2021

6/10 Okay

Verified traveler

Traveled with pets, Traveled with family
Liked: Cleanliness
The hotel, for the cost, is not worth it in my opinion. The property itself is okay. Unfortunately for me there were more cons than pros. Pros: Clean, within walking distance to the beach, near lots of restaurants & shops. AC worked really well. The TV was fine. I liked how they had a small kitchenette with some plates, bowls, & silverware. Secure On-site parking (kind of see below). Cons: We were put in #8, which is at the very end of the property. The wifi didn’t work when everyone was using it. It worked fine at 5am. That was bad for us because it was the only way I could find things to do in the area. I had to walk closer to the office to get a good signal. The room: There was an opening under the door & we had several large red ants rooming the room. I reserved a king size bed with a trundle & we got a double with a trundle. I didn’t mind the double but there wasn’t a pillow or blanket for the trundle. There were only two large towels. No hand towels or anything to dry our hands with after washing them. There was a safe in the room but it didn’t work. As far as the rest of the property, the swimming pool was mediocre & when it got dark, you couldn’t swim because there were no lights in the pool. As for the parking, there was a gate that is locked with actual hand locks. They gave us a key to open and close the gates manually. When we got back from dinner, there were no parking spots. They had me park behind another car, which made me very uncomfortable.
Stayed 1 night in Jul 2021

6/10 Okay

Verified traveler

Traveled with group
Location of Hotel was most convenient. Short walking distance to the beach and main strip.
Stayed 4 nights in Feb 2021

4/10 Poor

Verified traveler

Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
I called prior to booking to make sure the location was okay for a single female travelling and not in a dangerous location. This particular hotel is a four minute trek down an alley off the Main Street which is full of hookers and drug addicts. The people from Costa Rica were not friendly at all and in fact I constantly felt like I was being scoped out for robbery. I will never return to Costa Rica and especially Jaco. This was very sketchy for a single female. Sufficed to say; I was stuck in my room by 6 pm each night. My trip here was the biggest waste of money I had ever incurred.
Stayed 8 nights in Jan 2020

8/10 Good

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly helpful staff. Units are well kept and clean. The pool area is very nice.
Stayed 1 night in Mar 2020

4/10 Poor

Wisconsinites, Wisconsin

Traveled with family
Disliked: Cleanliness, amenities
Gate for parked vehicles was nice. Proximity to the beach was adequate. The room; with ants (everywhere, not the typical amount... everywhere... carrying food) on the bed/walls/floor, drilled out safe and exterior door gaps (2” at the base when closed, tapering to shut around the deadbolt) between the door and jamb - ended the stay for us. After the fumigating of the ants, getting a new bedspread (sheets/pillowcases) took an act of Congress. Minor exaggeration is all. Staff was cordial and professional for the most part. Spend the extra $60 and stay with Best in Jaco Condominiums. We booked them the day we arrived at Tropical and kicked ourselves for not doing so beforehand.
Stayed 2 nights in Mar 2020

10/10 Excellent

Pat

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quiet by the sea.
Lovely to have a kitchen of our own. The beach and shops were within walking distance. The pool was relaxing. The staff was friendly and helpful.
Stayed 4 nights in Feb 2020

10/10 Excellent

Christa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The Best in Jaco
This place was amazing!! I loved the hotel's style and homey feel. The pool area had a covered bbq and eating area perfect for when you meet your neighbors and want to share a meal. It's close to the beach, so there's some noise at night, but I absolutely love this place and won't stay anywhere else in the future.
Stayed 4 nights in Dec 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2020

10/10 Excellent

Verified traveler

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved that the car was gated so it was very safe, they had a security guard all night in duty. The hotel is a half block away from all the restaurants and a block or two from the grocery store. It was nice and quiet and super clean.
Stayed 2 nights in Feb 2019

10/10 Excellent

Gabriel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente privacidad, comodidad y tranquilidad
Es un excelente lugar de hospedaje para parejas/familia o amigos, una piscina increíble y un rancho perfecto para reuniones familiares. 10/10 la privacidad y cercanía a la playa en un lugar privilegiado.
Stayed 1 night in Dec 2023

8/10 Good

Mauricio

Stayed 2 nights in Apr 2023

6/10 Okay

Marjorie

Stayed 1 night in Feb 2023

10/10 Excellent

Shirleny

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bonito, espacioso y limpio Super cerca de la playa. Muy céntrico todo cerca piscina grande. Lo recomiendo
Stayed 1 night in Feb 2021

10/10 Excellent

Cynthia

Traveled with family
Liked: Staff & service, property conditions & facilities, room comfort
Lugar bonito, de fácil acceso, céntrico y con privacidad, muy cercano a la playa
Stayed 2 nights in Dec 2020

10/10 Excellent

Sofia

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Un lugar muy lindo, y cómodo. La piscina súper bonita, y la habitación súper completa
Stayed 1 night in Aug 2020

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Me. Encanto.. Excelente lugar, las caninas son ideales. La. Piscina el. Aseo. En tiempo de pandemia.. Me gusto mucho
Stayed 1 night in Jul 2020

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente ubicación
Buena atención y excelente ubicación.
Stayed 2 nights in Mar 2020

4/10 Poor

Verified traveler

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
hotel sobrevendido
Cuando llegamos a realizar el check in nos dieron una habitación diferente a la que habíamos reservado y pagado ya. Cuando indicamos el error y mostramos la reservación llegó una señorita y nos indicó simplemente que habían sobrevendido el hotel por error y con no se cuál criterio, nos asignó una completamente diferente y de menor calidad a la que habíamos reservado y pagado y que nos daban un desayuno o una devolución del dinero pero que el lugar estaba lleno y que no nos convenía. O sea acepten esto porque no tienen otra opción. Al final y después de un muy mal momento nos dieron una cena y tuvimos que aceptar la habitación porque ya a esa hora no podíamos hacer nada pues como sabíamos que hasta PAGADA teníamos la habitación jamás sospechamos esa situación y llegamos terminando la tarde. En fin esa cena jamás sustituyó la estadía que teníamos planeada y el mal momento que nos hicieron pasar y el paseo simplemente se arruinó.
Stayed 1 night in Mar 2020

6/10 Okay

Beate

Stayed 1 night in Mar 2020

10/10 Excellent

Nikita, Montreal

Traveled with family
Liked: Cleanliness, staff & service
Le service est très jovial et tout le personnel est chaleureux La chambre était parfaite! Juste à 2 pas de la plage! Vraiment top comme place. Nous y retournerons
Stayed 2 nights in Mar 2020

10/10 Excellent

juan miguel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel muy bonito.
Muy bonito el lugar, las villas están muy nuevas y limpias con todas las comodidades necesarias para sentirse a gusto, cerca de la playa y con una piscina grande y limpia, jardines muy bonitos y arreglados. Sin duda me volvería a quedar en el lugar. Lo único que si se debería mejora es el tema del parque para los carros ya que es muy pequeño. Hospedaje familiar.
Stayed 1 night in Jan 2020
Response from Gerente on Jan 14, 2020
Muchas gracias, vamos a tomar la recomendaciòn para poder darles una mejor experiencia.