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Reviews of The Westin Jersey City Newport

4 out of 5
The Westin Jersey City Newport
479 Washington Boulevard, Jersey City, NJ

Reviews

8.8

Excellent

Rating 10 - Excellent. 615 out of 1006 reviews" "
Rating 8 - Good. 242 out of 1006 reviews" "
Rating 6 - Okay. 63 out of 1006 reviews" "
Rating 4 - Poor. 45 out of 1006 reviews" "
Rating 2 - Terrible. 41 out of 1006 reviews" "

9.2/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Julie

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location . Clean and very comfortable with a view of the Manhattan skyline . Parking was easy and the location for walking the Hudson and Newport area was just perfect . The heated pool and jacuzzi open until midnight is a huge plus !
Stayed 1 night in Apr 2024

4/10 Poor

Jerry

Traveled with family
Disliked: Property conditions & facilities
Stayed 2 nights in Apr 2024

10/10 Excellent

Zaida

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice staff and excellent property.
Stayed 1 night in Apr 2024

10/10 Excellent

quennie

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Only thing I didn't expect was their house keeping is not 24hr service. I asked for extra blanket and pillow, they said they cant sent me because their housekeeping is close.
Stayed 1 night in Apr 2024

2/10 Terrible

Walter

Traveled with partner
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
I asked for some more bottle water but got rejected, they asked me to purchased from the vendor machine, the vendor machine was broken…I have to walk 40mins at mid night 2am. The bathtub was clogged at the second day, and no clean towels even after I asked house keeping. $400 per night totally not worth. Avoid this hotel!
Stayed 2 nights in Apr 2024

2/10 Terrible

Eduardo

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
was there for a wedding across the street and stayed the night unfortunately, there was a bed bugs in one of the rooms in our wedding party. The manager was horrible , didn’t provide good customer service and just said some one from Marriot will contact you. The second incident, was that a fire alarm went off at 3 am and everyone on the floor was awoken from it.
Stayed 1 night in Apr 2024

2/10 Terrible

Jose

Liked: Staff & service
Stayed 1 night in Mar 2024

10/10 Excellent

Vera

Stayed 3 nights in Apr 2024

6/10 Okay

heather

Liked: Staff & service
Stayed 1 night in Mar 2024

10/10 Excellent

TIMOTHY

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
beautiful inside, rooms are great. area is perfect near the PATH and close enough to walk to downtown jersey city as well
Stayed 1 night in Mar 2024

10/10 Excellent

Sameerah, SOUTH PLAINFIELD

Stayed 1 night in Mar 2024

8/10 Good

Atoosa

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was clean, but very limited or better say no dining option breakfadt was not included and parking was very expensive
Stayed 3 nights in Mar 2024

10/10 Excellent

mark

Liked: Cleanliness, staff & service, property conditions & facilities
Was there for the New York custom knife show and had an amazing time. With the venue in the hotel. Very convenient, room was great. Loved everything.
Stayed 2 nights in Mar 2024

8/10 Good

Omar

Traveled with partner
Liked: Staff & service, amenities
The room was comfortable and the view of nyc was beautiful. What I didn’t like that the room that I booked in Expedia didn’t match the room they gave me. Had to pay 100 bucks on top of the 320 that I paid to get the room that I originally wanted with the view of nyc and the soaking tub. The bed sheets had to be replaced because there were noticeable stains on them. The tub was dirty we cleaned that ourselves.
Stayed 1 night in Mar 2024

10/10 Excellent

Jessica, Brooklyn

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We thoroughly enjoyed our stay at the westin! The room had a nice partial view of the financial district in Manhattan and the beds were very comfortable! Great options for dining and the grab n go breakfast option was awesome in the mornings. Will definitely stay again, thank you Westin Jc!
Stayed 1 night in Mar 2024
Response from RLaro on Mar 24, 2024
Thank you for staying with us! We appreciate your feedback.

10/10 Excellent

Vanessa

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a wonderful time!
Stayed 1 night in Dec 2023
Response from RLaro on Mar 9, 2024
Thank you for staying with us! We appreciate your feedback.

10/10 Excellent

anthony

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was wonderful and i would come back anytime
Stayed 3 nights in Feb 2024
Response from RLaro on Mar 9, 2024
Thank you for staying with us! We appreciate your feedback.

10/10 Excellent

Fernando

Stayed 5 nights in Dec 2023
Response from Rlaro on Feb 23, 2024
Thank you for staying with us! We appreciate your feedback.

10/10 Excellent

Denise

Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stay
Stayed 1 night in Feb 2024
Response from RLaro on Feb 18, 2024
Thank you for staying with us. We appreciate your feedback!

6/10 Okay

MALCOLM

Liked: Cleanliness, staff & service, property conditions & facilities
It was breakfast separately and I have to pay for internet for one night .
Stayed 1 night in Feb 2024
Response from RLaro on Feb 18, 2024
Thank you for staying with us. We appreciate your feedback!

2/10 Terrible

josue

Traveled with partner
Disliked: Staff & service, amenities, property conditions & facilities
The worse . First of all the people pay for what they see on the website but once you get there they give you whatever they have available! Plus the “manager” gets an attitude when is their fault they just want the money…
Stayed 1 night in Feb 2024
Response from RLaro on Feb 18, 2024
Thank you for staying with us and for bringing your experience to our attention.

10/10 Excellent

nana

Liked: Cleanliness, staff & service, property conditions & facilities
Front desk were very welcoming and made my stay very easy going for me. I would definitely stay at this property again.
Stayed 1 night in Feb 2024
Response from RLaro on Feb 18, 2024
Thank you for staying with us. We appreciate your feedback!

10/10 Excellent

Lisa

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, quiet
Stayed 1 night in Dec 2023
Response from RLaro on Feb 4, 2024
Thank you for staying with us! We appreciate your feedback.

2/10 Terrible

Verified traveler

Traveled with family
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from RLaro on Feb 4, 2024
Thank you for staying with us and for your honest feedback.

6/10 Okay

Nicole

Traveled with family
Liked: Amenities
Disliked: Cleanliness, staff & service
Rooms are not cleaned properly & everything closes early around there
Stayed 1 night in Jan 2024
Response from RLaro on Feb 4, 2024
Thank you for staying with us and for sharing your experience with us.

6/10 Okay

gianna

Stayed 1 night in Jan 2024
Response from RLaro on Mar 24, 2024
Thank you for staying with us! We appreciate your honest feedback.

2/10 Terrible

Silmara Martins

Stayed 1 night in Dec 2023
Response from RLaro on Mar 24, 2024
Thank you for staying with us! We appreciate your honest feedback.

6/10 Okay

Peter

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024
Response from RLaro on Feb 4, 2024
Thank you for staying with us and for your honest feedback!

10/10 Excellent

Charles

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jan 2024
Response from RLaro on Feb 4, 2024
Thank you for staying with us! We appreciate your feedback.

10/10 Excellent

Lora

Stayed 1 night in Jan 2024
Response from RLaro on Feb 4, 2024
Thank you for staying with us! We appreciate your feedback.

8/10 Good

William

Stayed 1 night in Jan 2024
Response from RLar on Feb 4, 2024
Thank you for staying with us! We appreciate your feedback.

10/10 Excellent

Amy

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Love it
Great location. Very quiet. Easy to get to the path and into the city. Love the pool.
Stayed 1 night in Jan 2024
Response from RLaro on Feb 4, 2024
Thank you for staying with us! We appreciate your feedback.

8/10 Good

Kamella, Melrose

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and staff is very friendly and helpful. Expedia description of River view is not accurate. Hotel informed me the only rooms with actual River views are the suites.
Response from RLaro on Feb 4, 2024
Thank you for staying with us! We appreciate your feedback.

10/10 Excellent

Quashon

Traveled with partner
Liked: Amenities
Stayed 1 night in Jan 2024
Response from RLaro on Feb 4, 2024
Thank you for staying with us! We appreciate your feedback.

10/10 Excellent

Elnatine

Stayed 1 night in Jan 2024
Response from RLaro on Feb 4, 2024
Thank you for staying with us! We appreciate your feedback.

10/10 Excellent

Daniel R

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Dec 2023
Response from RLaro on Feb 4, 2024
Thank you for staying with us! We appreciate your feedback.

4/10 Poor

Alicia

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 2 nights in Jan 2024
Response from RLaro on Feb 4, 2024
Thank you for staying with us and for sharing your experience.

2/10 Terrible

Chris

Stayed 1 night in Jan 2024
Response from RLaro on Feb 4, 2024
Thank you for staying with us and for sharing your experience.

10/10 Excellent

Jeff

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
excellent stay
Excellent all the way around - staff was friendly and accommodating, rooms were new and clean, lobby was spacious and comfortable, subway (PATH) station is 1 block away (10 minute ride to World Trade Center or 33rd St. midtown). Our particular room had a view of Manhattan, but without the noise. Surrounding neighborhood has great walkable restaurants / coffee options. This is really an excellent value for a NY trip.
Stayed 4 nights in Dec 2023
Response from Rlaro on Feb 4, 2024
Thank you for staying with us! We appreciate your feedback.

10/10 Excellent

Shadeed

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay
Stayed 2 nights in Jan 2024
Response from RLaro on Feb 4, 2024
Thank you for staying with us! We appreciate your feedback.

10/10 Excellent

Douglas

Stayed 1 night in Jan 2024
Response from RLaro on Feb 4, 2024
Thank you for staying with us! We appreciate your feedback.

10/10 Excellent

Nicholas

Stayed 1 night in Dec 2023
Response from RLaro on Feb 4, 2024
Thank you for staying with us! We appreciate your feedback.

10/10 Excellent

Jordyn

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Dec 2023
Response from RLaro on Feb 4, 2024
Thank you for staying with us! We appreciate your feedback.

10/10 Excellent

Arden

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023
Response from RLaro on Feb 4, 2024
Thank you for staying with us! We appreciate your feedback.

10/10 Excellent

Stacy

Stayed 1 night in Dec 2023
Response from RLaro on Feb 4, 2024
Thank you for staying with us! We appreciate your feedback.

2/10 Terrible

Michael

Traveled with family
Disliked: Staff & service, amenities
First off we were shown a room that we didn’t get. They showed us a picture of the presidential suite and we got the Jr suite. Then I got very very sick and had to leave a day early, THEY TRIED TO CHARGE ME AN ERLY CHECKOUT FEE!!! I’ve never heard of that before! Parking is a far walk and the roommwas not even ready for us when we got there at 5pm. Terrible waste of money will never go back !
Stayed 2 nights in Dec 2023
Response from RLARO on Jan 9, 2024
Thank you for staying with us and for your honest feedback! We sincerely apologize for your experience and we hope to have the opportunity to improve the experience upon to you in a near future.

8/10 Good

Rafael

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Dec 2023
Response from Rlaro on Feb 18, 2024
Thank you for staying with us. We appreciate your feedback!

6/10 Okay

Martina

Traveled with partner
Liked: Cleanliness, property conditions & facilities
A bit noisy. Picked to have a view of Manhattan... could barely see it. And there is some train noise on a high floor.
Stayed 3 nights in Dec 2023
Response from RLaro on Feb 18, 2024
Thank you for staying with us. We appreciate your feedback!

8/10 Good

Inna

Liked: Cleanliness
I like the hotel.
Stayed 2 nights in Dec 2023
Response from RLaro on Feb 18, 2024
Thank you for staying with us. We appreciate your feedback!

10/10 Excellent

Christian

Stayed 8 nights in Dec 2023
Response from RLaro on Feb 18, 2024
Thank you for staying with us. We appreciate your feedback!