Outdoor pool, sun loungers
Check availability

Reviews of ANEW Hotel Parktonian Johannesburg

4 out of 5
ANEW Hotel Parktonian Johannesburg
120 De Korte Street, Johannesburg, Gauteng

Reviews

8.2

Very Good

Rating 10 - Excellent. 135 out of 354 reviews" "
Rating 8 - Good. 131 out of 354 reviews" "
Rating 6 - Okay. 57 out of 354 reviews" "
Rating 4 - Poor. 16 out of 354 reviews" "
Rating 2 - Terrible. 15 out of 354 reviews" "

8.4/10

Cleanliness

8.4/10

Staff & service

8.4/10

Amenities

8.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

6/10 Okay

Keitumetse

Business traveler, Traveled with partner
Liked: Staff & service
Bedding, sheets, pillows were not so clean. Towels weren’t white I couldn’t even use them.
Stayed 2 nights in Mar 2024
Response from ANEW Parktonian on Mar 28, 2024
Dear KeitumetseThank you for your valued feedback, your comments are taken to heart, and we do apologize for the inconvenience caused during your stay with us.Best Regards ANEW Parktonian

10/10 Excellent

Sbongile

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from ANEW Parktonian on Jan 29, 2024
Dear SbongileThank you for taking the time to score ANEW ParktonianAppreciated

10/10 Excellent

Simiselo Arthur

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
If you need comfort zone, book ANEW Hotel
Our stay was great, staff were very friendly and of good assistance. Your parking area is too far from the rooms especially when it is loadshedding. The past 2 days of our stay the water in our room was cold and we reported that to the manager during checkout, she apologies and requested us to report any problems as soon as we encounter the problem.
Stayed 2 nights in Jan 2024
Response from ANEW Parktonian on Jan 29, 2024
Dear Simiselo ArthurThank you for taking the time to write a review with regards to your resent stay with us. Your comments are taken to heart, and we do apologize for the inconvenience caused.Best Regards

10/10 Excellent

Samuel Njunge

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the place would definitely come back.
Stayed 5 nights in Jan 2024
Response from ANEW Parktonian on Jan 15, 2024
Dear SamuelThank you for your positive review. Cant wait to welcome you back soon!ANEW Parktonian Team

8/10 Good

Annah Kabunda

Traveled with group
Liked: Cleanliness, room comfort
It was a good hotel
The hotel service was good and the room was so clean. The food at the restaurant was top tier for me. The area was a bit safe🤗
Stayed 3 nights in Dec 2023
Response from ANEW Parktonian on Jan 9, 2024
Dear AnnahThank you for taking the time to write a review with regards to your recent stay with usBest RegardsANEW Parktonian Team

10/10 Excellent

Lytton

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Dec 2023
Response from ANEW Parktonian on Jan 16, 2024
Dear LyttonThank you for your time in rating ANEW ParktonianRegards

10/10 Excellent

Edith

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best couple date
The stay in Anew hotel was amazing and great, we had a joyful, loving and extraordinary stay. The problem was the shower water it was not hot enough to have a warn bath besides that everything was wonderful and 👌. The hotel have an amazing attractive swimming pool 😍.
Stayed 2 nights in Dec 2023
Response from ANEW Parktonian on Dec 21, 2023
Dear EdithThank you so much for your wonderful feedback, we are delighted that you enjoyed your stay with us!ANEW Parktonian Team

10/10 Excellent

Masego

Stayed 1 night in Dec 2023
Response from ANEW Parktonian on Jan 16, 2024
Dear MasegoThank you for your perfect score allocation.It is highly appreciated.ANEW Parktonian Team

2/10 Terrible

Guillaume Safari

Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Dirty old hotel that is in a very unsafe area! It looks like an old student accommodation that was transformed into a hotel. The building is outdated, bathroom is dirty, found marks in the bath tub that resemble dried blood! No international sockets. The swimming pool isn’t safe as it is open to the general public, thus full of youngsters drinking and being loud all day & night! Would NOT RECOMMEND staying there
Stayed 4 nights in Nov 2023
Response from ANEW Parktonian on Nov 30, 2023
Dear Guillaume SafariThank you for taking the time to share your review with us. We appreciate your valuable feedback as it helps us identify the areas, we can improve the guest experience. We are disappointed to learn of the shortcomings you experienced and we're currently taking steps to do certain soft upgrades and additional security measures to be implemented. Kindly do accept our sincerest apologies.Kind RegardsANEW Parktonian Team

10/10 Excellent

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
Choose this!!!
Amazing and super friendly staff. The lady in the front desk is so nice and also all the guys. They stored my luggage after checking out and were always smiling and kind. Also other staff was super nice and restaurant dinner was great and breakfest even better. One of my top hotel experiences. Rooms were also huge and felt like a big apartment. AC works perfect and fast wifi all over the hotel. Gym is also nice bonus but I wish they would buy more big weights for the muscular men. Neighbourhood is nice with many bars, clubs and friensly people.
Stayed 1 night in Nov 2023
Response from ANEW Parktonian on Nov 20, 2023
Dear Valued GuestThank you for taking the time to write your review of our property, your comments are very much valued. We really appreciate your comments regarding our customer service and food. Our staff members take their roles in our industry very seriously and try, every day, to provide that quality customer service, that our guests expect.Thank you again, and we look forward to seeing you on your next stay at ANEW Parktonian Best Regards,

6/10 Okay

Vusi

Business traveler, Traveled with partner
Liked: Amenities, property conditions & facilities
I you must be honest, I can't be coming to your hotel and then I must also pay just for parking? Rather inform me that my booking also includes parking fee, that I will understand. So that in future I will plan for it. And the Noise on floor 24 on the 04/11/23 made my stay miserable, what is worse you book me on floor 23 without first explaining to me that I might experience noise due to what was taking place on floor 24, but i made me understand that sometimes ppl just enjoy undermining others. Next time one will think twice before booking with you. And as for those young kids who were all over the place wearing revealing clothing, I and my wife felt as if we were at a brothel of some sorts, plz try to maintain some level of class and decorum, your hotel must be a place of excellence not decayance.
Stayed 1 night in Nov 2023
Response from ANEW Parktonian on Nov 10, 2023
Dear VusiThank you for taking the time to share your experience with us. We appreciate your valuable feedback as it helps us identify the areas, we can improve the guest experience. We are disappointed to learn of the shortcomings you experienced during your stay with us.Kindly do accept our sincerest apologies.Kind RegardsANEW Parktonian Team

10/10 Excellent

Seweh

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Oct 2023
Response from ANEW Parktonian on Nov 2, 2023
Dear SewehThank you for your rating and time!Regards ANEW Parktonian Team

4/10 Poor

Christine

Traveled with group
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Dirty
I booked this hotel based off the great reviews. There were roaches in our room along with mold all over the tub and stains on the sheets. Definitely don't recommend.
Stayed 2 nights in Oct 2023
Response from ANEW Parktonian on Oct 23, 2023
Dera ChristineThank you for your feedback provided with regards to your resend stay with us, we do take your comments to heart and do apologize for the inconvenience caused due to cleanliness.Please accept our humble apologiesANEW Parktonian Team

8/10 Good

Nan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked the balcony, I was able to get a wonderful view of the area at night. Although I did not make use of the gym, it looked like it was a great workout space. The entire upper floor was lovely!
Stayed 1 night in Oct 2023
Response from ANEW Parktonian on Oct 19, 2023
Dear Nan Thank you so much for your taking the time in writing a review on ANEW Parktonian, your comments are highly appreciated.The Parktonian Team

8/10 Good

Bethuel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was an ok stay. Not wow
Stayed 1 night in Oct 2023
Response from ANEW Parktonian on Oct 19, 2023
Dear BethuelThank you for your time and your comments are taken to heartThe Parktonian Team

10/10 Excellent

Ross

Liked: Property conditions & facilities, room comfort
We read a few reviews of this hotel before deciding to stay. The area it is in isn't entirely safe however that suited us as we were there for a few days, had a few excursions planned and it was at the end of our South African holiday and staying in to eat wasn't an issue. In fact the food and service at the hotel was first class. Nothing was too much trouble. Breakfast had a wonderful range of food and dinner was excellent . The service quality and price couldn't be faulted.
Stayed 3 nights in Oct 2023
Response from ANEW Parktonian on Oct 23, 2023
Dear RossThank you for taking the time to write your review of our property, your comments are very much valued. We really appreciate your comments regarding our customer service. Our staff members take their roles in our industry very seriously and try, every day, to provide that quality customer service, that our guests expect.Thank you again, and we look forward to seeing you on your next stay at ANEW Parktonian Best Regards,

10/10 Excellent

Jesus

Stayed 2 nights in Sep 2023
Response from ANEW Parktonian on Nov 2, 2023
Dear Jesus Thank you for your rating and time!Regards ANEW Parktonian Team

8/10 Good

Ayodeji Teslin

Business traveler
Liked: Staff & service, amenities, property conditions & facilities
The hotel itself, staff and facilities are great but there is a general feeling of not being too safe outside of the hotel and walking in its environs. The security staff of the hotel are very helpful in advising people who choose to venture about on their own on measures of safety.
Stayed 7 nights in Sep 2023
Response from ANEW Parktonian on Oct 19, 2023
Dear Ayodeji Teslin Thank you for taking the time to write a review about your stay at ANEW Hotel Parktonian. We always appreciate hearing feedback about the experience that we provide. Your comments are taken to heart Kind regards,ANEW Hotel Parktonian

8/10 Good

Motsumi

Stayed 2 nights in Sep 2023
Response from ANEW Parktonian on Nov 2, 2023
Dear MotsumiThank you for your rating and time!Regards ANEW Parktonian Team

8/10 Good

Kevin

Stayed 2 nights in Sep 2023
Response from ANEW Parktonian on Nov 2, 2023
Dear KevinThank you for your rating and time!Regards ANEW Parktonian Team

4/10 Poor

jameel

Stayed 4 nights in Aug 2023
Response from ANEW Parktonian on Nov 8, 2023
Dear JameelThank you for your ratingANEW Parktonian Team

10/10 Excellent

Dumo

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2023

10/10 Excellent

Dumo

Liked: Staff & service, amenities, property conditions & facilities
A very enjoyable stay. The staff were polite and friendly. The rooms were clean and cosy. The breakfast buffet was fabulous! Overall a very place to stay. I will be back!
Stayed 2 nights in Jul 2023
Response from Nokwazi on Jul 29, 2023
Good day,Thank you very much for taking the time to rate us on your recent experience at ANEW Hotel Parktonian. We are delighted to hear that you enjoyed your stay with us and we look forward to hopefully welcome you back real soon. Kind regards Nokwazi Mdluli - Front Office Manager

10/10 Excellent

Tameka Rose

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
All the staff was really nice. We loved our room and do plan on staying there again in the future.
Stayed 5 nights in Jun 2023
Response from Nokwazi on Jun 19, 2023
Dear Tameka Rose,Thank you very much for taking the time to rate us on your recent experience at ANEW Hotel Parktonian. We are delighted to hear that you enjoyed your experience with us & we look forward to welcoming you back real soon. With kind regards Nokwazi Mdluli - Front Office Manager

10/10 Excellent

Peter

Stayed 1 night in Apr 2023
Response from Reinhard on Apr 30, 2023
Dear PeteerThank you very much for taking the time to rate us on your recent experience at ANEW Hotel Parktonian.We are delighted to hear that you enjoyed your experience and we look forward to welcome you back real soon!With kind regardsReinhard WalzlSenior General Manager

10/10 Excellent

Maria

Stayed 1 night in Apr 2023
Response from Reinhard Walzl on Apr 18, 2023
Dear MariaThank you very much for taking the time to rate us on your recent experience at ANEW Hotel Parktonian and we are delighted to hear that you enjoyed your experience.We look forward to hopefully welcome you back real soon.With kind regardsReinhard WalzSenior General Manager

10/10 Excellent

William

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms are spacious. The staffs was more than helpful and polite the Buffay breakfast great
Stayed 9 nights in Mar 2023
Response from Sylvie on Apr 5, 2023
Good day William, Thank you for your positive review about the hotel and our staff. This will be shared with our team. Yours in Hospitality, Sylvie Hardy General Manager

8/10 Good

Atusaye

Business traveler
Liked: Cleanliness, staff & service, room comfort
Stayed 4 nights in Feb 2023
Response from Sylvie on Feb 11, 2023
Dear Atusaye, Thank you for your positive review. We hope to welcome you back in the near future.Kind regards, Sylvie General Manager

8/10 Good

atusaye

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Director
It was good. I love the place but they need to improve on time to clean the rooms. If rooms can be cleaned between 10-12noon it can be helpful. Beyond that it becomes inconvenient.
Stayed 4 nights in Dec 2022
Response from Reinhard on Jan 3, 2023
Dear DirectorThank you very much for taking the time to rate us and provide constructive feedback on your recent experience at ANEW Hotel Parktonian.Please be assured that I will address your feedback with the Housekeeping Team to ensure timeous cleaning of rooms.I sincerely trust that we will be able to welcome you back real soon.With kind regardsReinhard WalzlSenior General Manager

10/10 Excellent

Francius

Stayed 1 night in Dec 2022

10/10 Excellent

Francius

10/10 Excellent

Zinziswa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2022
Response from Sylvie on Oct 31, 2022
Thank you for the review. We look forward to seeing you again soon.Yours in Hospitality, Sylvie Hardy General Manager

10/10 Excellent

Etienne

Stayed 1 night in Oct 2022
Response from Sylvie on Oct 5, 2022
Good day Etienne, Thank you for you ten out of ten. We look forward to welcoming you to the hotel. Yours in Hospitality, Sylvie Hardy General Manager

6/10 Okay

Etienne

Stayed 3 nights in Sep 2022
Response from Sylvie on Sep 21, 2022
Good day Etienne, Thank you for the review. It will be shared with the team Yours in Hospitality, Sylvie HardyGeneral Manager

10/10 Excellent

Alma

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love it and it will remain on my hotels list for future visits to Jhb.
Stayed 1 night in Aug 2022

10/10 Excellent

Baatseba

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2022
Response from Reinhard on Aug 5, 2022
Dear Baatseba Thank you very much for taking the time to rate us on your recent experience at Anew Parktonian. We look forward to hopefully welcome you back real soon. With kind regards Reinhard Walzl General Manager

6/10 Okay

langton

Ok
Stayed 3 nights in Jul 2022
Response from Sylvie on Jul 23, 2022
Good day Langton, Thank you for your review. It will be shared with the team to improve our services offered. Yours in Hospitality, Sylvie Hardy General Manager

8/10 Good

Hendrikus

Business traveler
Liked: Room comfort
Beuatifull view in a spacious suite in Braamfontei
Stayed 6 nights in Oct 2021
Response from Sylvie on Nov 22, 2021
Good Day Hendrikus, Thank you for your lovely review regarding the suite. We really appreciate reviews like this. Yours in Hospitality, Sylvie Hardy General Manager

8/10 Good

Armando

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Very cheap good size room. Pool is too cold, gym is very small, room was clean but the carpet had a few stains and the AC didnt work. Bathroom is nice and the room service menu is very limited but the food is nice.
Stayed 5 nights in Sep 2021
Response from Sylvie on Oct 12, 2021
Hi Armando, Thank you for the feedback. This will be shared with the team. We look forward to welcoming in the near future again.

10/10 Excellent

JOHANA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved everything there
Stayed 5 nights in Sep 2021
Response from Sylvie on Oct 5, 2021
Thank You! We look forward to welcoming you back!

8/10 Good

Busisiwe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Check is bad, they didn't have my booking, I had to sit and wait while they figured out why I was not on the guest list. Overall my stay was OK.
Stayed 1 night in Sep 2021
Response from Sylvie on Sep 27, 2021
Good Day Busisiwe, Trust this feedback finds you well. Our online booking system was down, but we do apologise for this. Kind Regards, Sylvie Hardy Rooms Division Manager

10/10 Excellent

Siyathemba

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2021
Response from Sylvie on Sep 17, 2021
Thank you for your review. We look forward to welcoming you back to the hotel.

10/10 Excellent

Zakhele

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2021
Response from Sylvie on Aug 10, 2021
Good Day Zakhele, Thank you for your 10 out of 10. We look forward to welcoming you again to the hotel in the near future.

10/10 Excellent

Patrick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was amazing how the workers interacted with me. I was treated like a king. All I may see is, choose Protea Hotel as you number 1 5Star hotel and I promise you, you will enjoy your stay 😉
Stayed 6 nights in May 2021
Response from Sylvie on Jun 7, 2021
Good Day Patrick, Thank you for your wonderful feedback. Feedback like this is always good to receive. We look forward to welcoming you back in the near future.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Our stay was amazing, the staff were so friendly. The room was so clean. Everything was perfect. Am definitely visiting this place again.
Stayed 1 night in May 2021
Response from Sylvie on May 31, 2021
Good Day, Thank you for your lovely feedback. We are so happy that you had a good stay at the hotel. We look forward to welcoming you back in the near future.

2/10 Terrible

Verified traveler

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, room comfort
NOT WORTH THE STRESS
There was music blasting from 8 am to 10 pm. The music could be heard on all floors including the lobby. The management only offered to move me which would do no good since the music was so loud it could be heard on every floor Management refused to have them turned down the music bc they paid for their room (?????) I was so stressed by this that I had to canceled the remaining part of my vacation. I had planned to continue on to Cape Town and then London but had my plans ruined by this hotel and its management
Stayed 2 nights in Feb 2020
Response from Sylvie on Mar 10, 2020
Good Day, Thank you for your review. Reviews like this help us in improving our guest service experience. We humbly apologise for the distressed this caused you.

6/10 Okay

Verified traveler

Liked: Property conditions & facilities, room comfort
Overall good stay. King bed was two beds pushed together, room service didn’t clean the room one of the days, and my bedroom window would not shut which created quite a bit of street noise.
Stayed 2 nights in Feb 2020
Response from Sylvie Hardy on Mar 3, 2020
Good Day Anonymous, Thank you for your feedback. This goes along way in helping us to see where we can improve in the hotel. We hope to welcome you back to the hotel in the near future.

10/10 Excellent

sinenhlahla

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2020
Response from Sylvie on Mar 2, 2020
Thank you for your review, We look forward to welcoming you back in the near future.

8/10 Good

Genevieve

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good hotel to stay in downtown Jo'burg
It would have been nice to have a Microwave oven in the room, but otherwise it is a very nice, pleasant hotel to stay in downtown Johannesburg. Will always stay here.
Stayed 1 night in Feb 2020
Response from Sylvie on Feb 27, 2020
Thank you so much for your positive review. This has been forwarded to our management team. We look forward to welcoming you back to the hotel in the near future.

8/10 Good

Verified traveler

Stayed 3 nights in Feb 2020
Response from Sylvie Hardy on Feb 17, 2020
Thank you for your review. We look forward to welcoming you back in the future.