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Reviews of Palm Continental Hotel Johannesburg

4 out of 5
Palm Continental Hotel Johannesburg
9 Church Street, Mayfair, Johannesburg, Gauteng

Reviews

7.0

Good

Rating 10 - Excellent. 3 out of 16 reviews" "
Rating 8 - Good. 8 out of 16 reviews" "
Rating 6 - Okay. 0 out of 16 reviews" "
Rating 4 - Poor. 3 out of 16 reviews" "
Rating 2 - Terrible. 2 out of 16 reviews" "

8.0/10

Cleanliness

6.4/10

Staff & service

7.2/10

Property conditions & facilities

Reviews

8/10 Good

ismail

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
very comfortable and clean. good quality tioletries.
Stayed 1 night in Oct 2017

10/10 Excellent

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
Breakfast was lovely
Stayed 2 nights in Oct 2017

8/10 Good

Riz, canada

Liked: Cleanliness, property conditions & facilities
Great value for money
Overall stay was great. Rooms were clean and fresh. Only issue we had that the heater did not work. Few blankets sorted that out. It was reported but was. It fixed by the time we left. Great Indian buffet all halal
Stayed 3 nights in Aug 2017

4/10 Poor

AREEFA

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Dissappointing Service
The rooms are beautiful, but the toilet was not flushing , called reception, waited over an hour for them to respond and only to say they don't have a maintenance person available and their system is down so they cant find us another room, very disappointing service - we had a family room and 2 kids and the toilet not flashing was a huger issue , we physically filled the cistern with water so that it could flush!!!

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel with excellent food services.
Need to appreciate services of Front desk officer SIICHUMBUZO who has really helped us to his best of abilities. He is fully customer centric employee. We also got an early check in and good food at resulturant Lal Qila. All other services are good except bathroom which needed to be more user friendly.

8/10 Good

Sikonder

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice location, breakfast was superb, mix up about how much i paid and how much was charged,

10/10 Excellent

Idris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful stay
We really enjoyed our stay although it was just for 1 night. The indoor heated pool was ideal and a big plus for this hotel. The breakfast at the restaurant was great. Thoroughly enjoyed by all in my family. Staff were very friendly and helpful. Will definitely stay here during my next trip to Johannesburg.

4/10 Poor

Verified traveler

Disliked: Staff & service, property conditions & facilities, room comfort
Family stay
Hotel is ok. Food "Lal Qila" excellent but staff and service requires lots of improvements.

2/10 Terrible

Verified traveler

Disliked: Staff & service, property conditions & facilities, room comfort
Unsafe, Uncomfortable, Misleading and Dishonest
This hotel is in a very undesirable location in Johannesburg. In fact, it is gated and surrounded by guards, which made us extremely uncomfortable. I would not recommend staying here if you are interested in safe and comfortable accomodations. This is also a religious-affiliated hotel and does not say so anywhere in the description. No alcohol is allowed on the premises and the entire hotel needs major repairs and updates. There was a hole in the tub and the curtains did not open. We checked in and checked right back out within 30 minutes of seeing our room. The hotel worker at the desk assured us that it would not be a problem to get a refund since we did not even stay at the hotel for 30 minutes, but once I returned home and attempted to get a refund through Hotels.com, I was told that the hotel was completely unwilling to refund my money, which was both misleading and dishonest. I am an avid traveler and have never felt so uncomfortable and unsafe at a hotel. We left promptly and booked with another hotel.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

4/10 Poor

Nkanyezi

Disliked: Staff & service, property conditions & facilities
I was so frustrated by housekeeping, it took them more than 30min to bring a iron and after 10min they started calling after every 3min requesting that iron. i had my two sons and my wife which meant it would take longer to iron all our clothes. Breakfast was not really English most of the food was too chilly kids could not eat it.

8/10 Good

Zulegha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient
It was nice

10/10 Excellent

Faaiza, New Zealand

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fabulous hotel close to Airport
Had a great stay , management was very accomadating when I asked for a late check out.The food at the restaurant is absolutely fabulous.would definitely be staying there again on my next trip to South Africa.

8/10 Good

Salatiel, Brasilia/DF - Brasil

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel bem localizado, e em condições de revomendar
Passei uma semana agradável neste hotel que conta com um bom restaurante anexo, amplo estacionamento com segurança 24 horas!

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bizarro

8/10 Good

Verified traveler

Liked: Cleanliness, room comfort
Belle accueille et confortable
Séjour de 2 nuits, Confortable, personnel accueillant,chambre propre, douche avec le l'eau chaud et bon début,suggérer déplacement en voiture.Service de navette $