Alarm clock went off in the room next door in the middle of the night... for 30 minutes I tried to call down to the front desk, but my calls went unanswered. I had to find the phone number for the hotel and call from my cell in order to get someone to address the issue... so beware if you are a late arrival... you may not have front desk service! When I shared this with the front desk the next morning, they didn't seem to think it overly concerning... or offer compensation because of the disruption of our sleep. I was up most of the night after that incident. Unfortunately it was not a pleasant stay.