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Reviews of Karabag Hotel

3 out of 5
Karabag Hotel
Faikbey Caddesi, Kars, Kars

Reviews

7.8

Good

Rating 10 - Excellent. 7 out of 30 reviews" "
Rating 8 - Good. 16 out of 30 reviews" "
Rating 6 - Okay. 5 out of 30 reviews" "
Rating 4 - Poor. 0 out of 30 reviews" "
Rating 2 - Terrible. 2 out of 30 reviews" "

7.6/10

Cleanliness

8.0/10

Staff & service

8.0/10

Amenities

7.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Oscar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2020
Response from RESEPSİYON on Dec 3, 2020
THANK YOU VERY MUCH, WE ALWAYS WAIT :))))

10/10 Excellent

Charles

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff was very helpful. The hotel location is within walking distance from the bus station as well as the castle. The staff went out of their way to find some affordable travel accommodations to Ani since the usual bus does not operate during the COVID pandemic. Overall, it was a nice 2 night stay.
Stayed 2 nights in Oct 2020
Response from Esma on Oct 15, 2020
We are very glad that you are generally satisfied with our hotel and we will always be happy to welcome you.

8/10 Good

SherifMorsy, Saudi Arabia

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good hotel with a very good breakfast in the center of the citywith a very comfortable room with a nice view
Stayed 2 nights in Mar 2020
Response from karabağhotel on Oct 8, 2020
Thank you very much sir, we will be happy to host you at our hotel. We always expect

6/10 Okay

Richard

Business traveler
Disliked: Cleanliness
you get what you pay for !
some staff were friendly and my stay was ok - free parking is only when you manage to find a spot on the street.overall the hotel was a bit tired but to be expected as its cheap - its in a good location for the main high street
Stayed 3 nights in Sep 2020
Response from ÖN BÜRO on Oct 15, 2020
We are always trying to give you the best service, sir. The hotel has its own free parking lot, it would make us happy to see you at our hotel again.

8/10 Good

M OZGUR

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Modest. Liked by local tourists.
Ideal for a city trip, close to main city attractions
Stayed 1 night in Jan 2020
Response from Hotel Manager on Jan 12, 2020
Dear Guest Thank you for your opinion. Happy New year ann best regards. Hotel Manager

6/10 Okay

Christine

Liked: Cleanliness, staff & service
Not bad for the price.
The staff were very helpful with with suggestions for getting to the ruins at Ani and good restaurants. A plain hotel room but very clean.
Stayed 2 nights in Jun 2019
Response from Hotel Manager on Jun 28, 2019
Thank you for your opinian.

6/10 Okay

Maria

Liked: Staff & service
Stayed 1 night in May 2019
Response from Hotel Manager. on May 10, 2019
Dear Lady Thank you for your openian. Best Ragards Hotel Manager.

8/10 Good

Jalal

Liked: Cleanliness, staff & service
Stayed 1 night in Mar 2019
Response from Karabag Hotel Manager on Apr 4, 2019
First of all thank you for choosing our hotel and your openian. Each customer is unique in its requests and expectations Best Regards, Hotel Manager Erol Aktansoy.

8/10 Good

Jane

Liked: Cleanliness, staff & service, room comfort
Good value, lovely staff..
I have rated this hotel as above average mainly because it was very good value for money. It is a little shabby and could do with refurbishing, but it has everything you need, and is ideally placed for shops and tours to Ani and Çıldır Lake. I stayed 2 nights, before boarding the Doğu Express train to Ankara. The train station is a short taxi ride. The manager speaks German, and the other staff speak some English. The staff are very friendly and will do everything to try and help you. Breakfast is good... typical Turkish buffet style. Overall, average but comfortable enough, but with lovely staff and, for what I paid, very good value.
Stayed 2 nights in Nov 2018
Response from Find a hotel Manager. on Dec 5, 2018
Dear Jane Many Thanks for your opinien,İts your pleasure. We are based on city center and not faraway all transport location. Hearing you soon Best Regards. Hotel Manager.

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Marvelous
Great location and terrific staff. There is, however, a truly horrible woman (cleaning staff, I believe) who screeches into her phone in the early morning, and despite repeated attempts to quiet her, she just continues screeching. Hopefully you won't encounter her at this otherwise terrific hotel!
Stayed 1 night in Aug 2018
Response from Erol AKTANSOY on Aug 14, 2018
Dear Sır's thank you for your opinien about our hotel, I warned our terible cleaning Staff.Sorry about that matter Hotel Manager. Erol Aktansoy

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Terrific place! They don't have a laundry in-house, but were helpful in showing me where to go to have clothes washed down the street.
Stayed 2 nights in Aug 2018
Response from Erol AKTANSOY on Oct 4, 2018
Thanks for your opinian.I Think little bit misunderstand .Because of we have laundry in our hotel.We can help our guest. Hotel Manager

10/10 Excellent

Sinan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2020

8/10 Good

Umut

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Otel personeli sorunlar karşısında gayet ilgili davrandı. Otelin konumu çok iyi, şehir merkezinde her yere yürüme mesafesinde.
Stayed 3 nights in Mar 2020

8/10 Good

FURKAN

Liked: Room comfort
Stayed 3 nights in Feb 2020

2/10 Terrible

Mustafa Mete

Traveled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pis ve sigara kokuyor
Odalar agır sigara kokuyordu, perdeler pisti yerlerde toz obekleri vardı, valizimizi açıp yerleştiremedik butün misafirler şikayet ediyordu
Stayed 1 night in Feb 2020

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, staff & service
Disliked: Room comfort
Çalışanlar güler yüzlü Ancak gerisi hayal...
5 katta kalorifer yanmıyordu. Sıcak su ise çok ama çok geç geldi. Velhasıl kelam hasta oldum :)
Stayed 1 night in Feb 2020

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2019
Response from Hotel Manager on Dec 28, 2019
Thank you for your openian. Best Regards

6/10 Okay

Abdullah ferhat

Stayed 2 nights in Nov 2019

8/10 Good

Eyüp

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2019
Response from Manager on Oct 8, 2019
DEAR guest Thank you for your openian.About for our Hotel Best Regards Hotel Manager Erol Aktansoy

8/10 Good

Francesco

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Personale molto attento e premuroso posizione buona colazioni ottime
Stayed 1 night in Apr 2019
Response from Hotel Manager on May 2, 2019
Caro ospite Grazie per i tuoi preziosi commenti. gestione dell'hotel

8/10 Good

RYUSHEN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Çok memnun kaldım. Konumu olduka iyi.
Stayed 3 nights in Feb 2019
Response from Otel Yönetimi on Mar 14, 2019
Sn Misafirimiz Öncelikle otelimizi tercih ettiğiniz için teşekkür ederiz Otelimizle ilgili değerli yorumlarınız bizim için son derece önemlidir.Otel yönetimi olarak tekrar sizi aramızda görmekten memnuniyet duyarız Saygılarımızla Otel Yönetimi.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2019
Response from Hotel Manager on Feb 26, 2019
Thank you for your openian abou uor hotel. Best regards.

2/10 Terrible

halis

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Tam bir hayal kırıklığı
Dört kişilik aileyiz ancak bize 3 adet tekli yataklı bir oda verdiler. Halbuki bir yatağın çift kişilik olması gerekiyordu. Oda duvara bakıyordu, havasız ve dardı ve çok pis kokuyordu. Kahvaltısında nerdeyse yenilebilecek tek bir malzeme bile yoktu. Hayır ucuz bir otel de değildi ama nasıl böyle kötü olur anlamadık. Tek iyi tarafı merkeze yakın olmasıydı.
Stayed 2 nights in Jan 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
O Karabag Hotel fica numa região excelente, os funcionários são todos muito receptivos e solícitos, a cama é confortável e as roupas de cama e banho são limpas. O café da manhã não tem larga variedade mas é tudo fresco e gostoso. Não é um hotel de luxo mas atende bem e é muito econômico.
Stayed 1 night in Nov 2018
Response from Erolsan on Dec 7, 2018
Dear Guest Many tahanks for your opinien. Hotel Manager Erol Aktansoy

8/10 Good

Regina, Curitiba, Brazil

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Estou em trânsito, hospedei-me por um dia mas resolvi acrescentar mais um dia e visitar as igrejas armênias de Ani que ficam a 45 km de Kars. A equipe do hotel é muito agradável e oambiente é acolhedor.
Stayed 1 night in Nov 2018
Response from Erolsan on Dec 5, 2018
Dear Ragina Many thanks for your opinien.İTS your pleasure. Best Regards. Hotel Manager.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
設備は古いが繁華街の真ん中
繁華街の中心近くで便利でした。 アニ遺跡への公共バス発車場所にも近いです。少し設備は古いが許容範囲です。
Stayed 2 nights in Sep 2018
Response from Erol AKTANSOY on Oct 4, 2018
Dear Sır's Thanks for your opinion.Our Guest review important for us. Hotel Manager. Best Regards.

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 2 nights in Jun 2018

8/10 Good

Murat

Liked: Property conditions & facilities, room comfort
Response from Hotel Manager on Apr 19, 2018
Thanks for your opinien for our hotel. Best regards. Hotel manager

8/10 Good

ERDENER

Liked: Cleanliness, staff & service
Disliked: Room comfort
Otel personeli gayet iyi. Ancak tuvalette tuvalet kağıdı asacağı yoktu. Su ısıtıcı ve buzdolap için piriz yoktu. Uzatma kablosu istedik sorunu öyle çözdük. Banyo da sabun ve şampuan koyacak yer yoktu, yere kıymak zorunda kalıyor insan bu da hiç uygun değil.
Response from Erol AKTANSOY on Apr 11, 2018
Öncelikle otelimizi tercih ettiğiniz için teşekkür ederiz.Şehrin merkezinde bir otel olarak,hizmet kalitemiz ve fiyatlarımızı asgaride tutarak hizmet veriyoruz.oda görüşünüzü dikkate alacağız.Müşterilerimizin değerlendirme ve yorumları bizim için son derece önemli tekrar bekleriz. Saygılarımızla Otel Yönetimi

8/10 Good

Ferat

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Response from Erol AKTANSOY on Apr 15, 2018
Öncelikle otelimizi tercih ettiğiniz için teşekkür ederiz.Misafirlerimizin yorumları ve değerlendirmeleri bizim için önemli.Her zaman bekleriz. Saygılarımızla, Otel Yönetimi