All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
My room was exceptionally clean, close to I-5 but not loud. Although i could hear some other guests slam their door and some heavy footed people above me, it wasnt enough noise to wake me. Close to the mall, Rite Aid, Safeway and JC Penny, and plenty of food options.
I appreciated the cleanliness, nice bed and shower, kind staff, coffee stand on the lot ; ) Also, a Denny's right next door! Also, very close to town but quiet. Thank you!
I booked this room for my son and his mother to stay one night while visiting family. They tell me the staff was very nice, however the room was infested with fleas! They were only in the room for an hour when they'd receive multiple bites and had to switch rooms. Not sure we'd be back.
Daniel
Stayed 1 night in May 2024
Response from Katie on May 7, 2024
Dear Daniel,I want to extend my sincerest apologies for the unpleasant experience you encountered during your recent stay at our hotel. Your feedback regarding the presence of fleas in your room is deeply concerning, and we understand the frustration and inconvenience this must have caused you.Please know that maintaining a clean and comfortable environment for our guests is of the utmost importance to us, and we take incidents like this very seriously. Rest assured, we have launched a thorough investigation into the matter to identify the source of the issue and implement immediate measures to prevent any recurrence.We truly value your feedback as it helps us to continually improve our services and standards. Your experience falls short of the high expectations we set for ourselves, and for that, we are truly sorry.Once again, please accept our heartfelt apologies for the shortcomings you experienced. We hope for the opportunity to welcome you back in the future and provide you with the exceptional hospitality that you rightfully deserve.Warm regards,Katie NelsonMarking/Sales ManagerSleep InnKelso, WA
I really liked how clean the room and building was. The breakfast was amazing! I would definitely book a room there again. I had stayed in that building when it was super 8 , now that its sleep inn its nicer cleaner amd the staff is polite and nicer.
Aaron
Stayed 2 nights in Apr 2024
Response from Katie Kelso on May 7, 2024
Dear Aaron,Thank you for your glowing review! We're thrilled to hear that you enjoyed the cleanliness of our facilities and found our breakfast amazing. It's wonderful to know that you would choose to stay with us again. We take pride in the improvements we've made since transitioning to Sleep Inn, and your kind words about our upgraded amenities and friendly staff mean a lot to us. We look forward to welcoming you back for another fantastic stay!