All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
The staff was amazing. Polite, prompt and helpful. The breakfast was perfect. But the room…chefs kiss…. Nice and clean, large and all the necessities and more.
Gail Y
Stayed 3 nights in May 2024
8/10 Good
rachel k
Traveled with family
May 9, 2024
Liked: Cleanliness, amenities
Disliked: Staff & service
It was a good stay but we had problems with the air conditioner
The property was in a good location and was well kept. We also enjoyed the fact that breakfast was included with the stay. The nice lady that checked us in was very professional and friendly! Keep up the great work!
Dear Angela,Thank you so much for your review, it was our pleasure serving you. Our team is looking forward to seeing you again soon. Have a wonderful evening.
Very Clean and staff was very helpful, eating venues all around
Theodore
Stayed 1 night in Mar 2024
Response from Li Ou Director of Sales on Mar 9, 2024
Dear Theodore,Thank you so much for your feedback. I am glad to hear that you liked our hotel and we look forward to seeing you again soon. Have a fantastic weekend.
Thank you Brian for your review, we hope to see you again soon. Have a wonderful weekend.
8/10 Good
Stephen
Traveled with partner
Feb 5, 2024
Room was clean. Breakfast was very adequate. The colleague working the breakfast room was fantastic!
Stephen
Stayed 1 night in Feb 2024
Response from Li Ou on Feb 10, 2024
Dear Stephen,Thank you so much for your feedback, glad to hear that you like the cleaners of the hotel, especially our breakfast attendant Ms. Martha, she has been working at this hotel for 20 years, well loved by all our guests. We look forward to seeing you again soon. Have a fantastic weekend.
Very quiet hotel. No issues . A bit older but no concerns
Mary
Stayed 1 night in Dec 2023
Response from Li Ou on Jan 13, 2024
Dear Mary,Thank you so much for your feedback, we appreciate you. Our entire team is looking forward to seeing you again soon. Have a wonderful weekend.
8/10 Good
Kaya
Dec 19, 2023
Liked: Staff & service
Kaya
Stayed 1 night in Dec 2023
Response from Li Ou on Dec 20, 2023
Dear Kaya,Thank you for your review, it was our pleasure serving you. We look forward to seeing you again soon. Happy Holidays.
2/10 Terrible
William
Dec 13, 2023
William
Stayed 1 night in Dec 2023
Response from Li Ou on Dec 14, 2023
Dear William,Thank you for your review, I wish you can tell me more about your stay. If the service did not meet your expectations, please accept my sincere apologies.
Dear Amina,Thank you so much for your feedback, I am so happy to hear that you enjoyed our service, and we enjoyed having you as our guest. We look forward to welcoming you back again soon.
Very nice hotel. Staff was friendly. Breakfast was good.
Thank you.
Charles
Stayed 1 night in Nov 2023
Response from Li Ou Area Director of Sales on Nov 15, 2023
Dear Charles,Thank you so much for your feedback, I am happy to know that you liked our hotel and we look forward to seeing you again soon. Have a wonderful day.
Comfortable beds and pillows, clean and nicely smelling, friendly and helpful staff, all matter and you succeeded!
Eric
Stayed 1 night in Nov 2023
Response from Lu Ou on Nov 11, 2023
Dear Eric,Thank you so much for your feedback, I am so happy to hear that you had a great stay with us. We look forward to welcoming you back soon. Have a fantastic weekend.
Convenient to freeway but far enough away that you don’t hear it’s noise. Being across from KSU there is a great deal of morning, evening, and most of the day traffic. Ask for odd numbered which don’t front the streets. Their hot breakfast could be better. Overdone scrambled eggs and bacon cooked to a crumbly nature. Very nice place overall.
James
Stayed 1 night in Sep 2023
Response from Li Ou Area Director of Sales on Sep 29, 2023
Dear James,Thank you so much for your feedback. We appreciate your business and look forward to seeing you back again soon. Have a wonderful weekend.
Our stay at Spring Hill suites was not good. We were given a room on the 3rd floor yet the elevator was not working. Then, to top it off, the ice machine on the 3rd floor was also not working so whenever we needed ice, we had to walk down the stairs to get it. Very disappointed in this hotel.
Erik
Stayed 1 night in Sep 2023
Response from Li Ou Area Director of Sales on Sep 7, 2023
Dear Erik,Thank you for your feedback. I apologize for the elevator and third-floor ice machine not working. We have placed a repair request, but the repair company is waiting for the parts to fix the problem. I know it causing inconvenience to our guests, but this is not something that we have control over. We just hope the parts will be arriving soon. Again, please accept my sincere apologies.
Response from Li Ou Area Director of Sales on Sep 2, 2023
Dear Erik,Thank you for your review, our entire team is looking forward to seeing you again soon. Have a wonderful holiday weekend.
10/10 Excellent
shantrel
Aug 20, 2023
shantrel
Stayed 1 night in Aug 2023
Response from Li Ou on Sep 20, 2023
Thank you Shantel.
8/10 Good
Karen
Traveled with family
Jul 31, 2023
Karen
Stayed 2 nights in Jul 2023
Response from Li Ou Area Director of Sales on Aug 1, 2023
Dear Karen,Thank you so much for your review, we appreciate your business. Our entire team is looking forward to welcoming you back again soon. Have a fantastic day.
We were greeted as soon as we walked in. The hotel entry was clean and welcoming. Our room was on the first floor and the only complaint we had was that the air conditioning didn’t feel as cold as it was set at- however- it was incredibly hot outside- and it was more than comfortable enough (my husband is a polar bear!)
Bed was as expected for a hotel. The sofa bed was a trundle, which was perfect for my two boys (7 and 10) to each have their own “bed”.
Breakfast was typical for a hotel free breakfast, but was well stocked and clean.
Location was perfect for us to travel to Truist Park (20ish minutes) right off the interstate. And only took about 30 to get into downtown Atlanta with normal traffic. Lots of restaurants near by.
Great deal for the price if you don’t want to pay the high rates and parking fees for being closer to downtown areas.
We would definitely stay again when coming in for a family trip.
Megan
Stayed 2 nights in Jul 2023
Response from Li Ou Area Director of Sales on Jul 17, 2023
Dear Megan,Thank you so much for your feedback. You made my day. We are so happy to have you as our guests, and I am glad to hear that this hotel fits your travel needs. Our entire team is looking forward to welcoming you back in the future. Stay well and have a super fantastic day.
Hi Joseph,Thank you for your review, we appreciate your time. Have a great day.
10/10 Excellent
Barbara
Jun 17, 2023
Barbara
Stayed 1 night in Apr 2023
Response from Li Ou Area Director of Sales on Jun 19, 2023
Dear Barbara,Thank you so much for your score of 10 reviews, we appreciate you. We look forward to welcoming you back again soon. Have a fantastic day.
This is our second stay at this facility.. we find it a perfect overnighting spot when traveling from Florida to Tennessee to visit our grandchildren..
We’re happy to have found you and will continue our association with this Marriott facility.
JAMES M
Stayed 1 night in May 2023
Response from Li Ou. Area Director of Sales on May 27, 2023
Thank you James, we are equally happy to have you as our guest. Safe travel and have a happy Memorial weekend.
10/10 Excellent
Sarah, Guyton
May 7, 2023
Sarah
Stayed 1 night in May 2023
Response from Li Ou on May 27, 2023
Thank you, Sarah.
8/10 Good
Rochelle
May 6, 2023
Rochelle
Stayed 1 night in May 2023
Response from Li Ou Area Director of Sales on May 10, 2023
Dear Rochelle,Thank you so much for your review and I look forward to seeing you again soon. Have a wonderful day.
Staff was super friendly and helpful. The room esp being a suite needed a thorough deep cleaning. Sofa was pretty stained and and a possible spill of some pink liquid was on the carpet. Clearly fresh spill, because I was able to blot it with towel and came off easily. Also, the extra bedding was shoved into the bag and look used. Cleaning staff could be more efficient but check in staff ..amazing.
Verified traveler
Stayed 1 night in Apr 2023
Response from Li Ou Area Director of Sales on Apr 17, 2023
Dear guest,Thank you so much for your feedback, I will share your comments with our housekeeping team, your feedback helps us do a better job in the area that needs improvements. I am grateful for that. Thank you and I hope we will see you again soon. Have a fantastic day.
10/10 Excellent
Kelsey
Apr 10, 2023
Kelsey
Stayed 1 night in Apr 2023
Response from Li Ou Area Director of Sales on Apr 17, 2023
Dear Kelsey,Thank you so much for your score 10 reviews. I appreciate your business and we look forward to seeing you again soon. Have a wonderful day.
It was quiet and I liked the high ceilings in the rooms. Great price for size room, amenities with breakfast included.
Shea
Stayed 1 night in Apr 2023
Response from Li Ou on Apr 9, 2023
Dear Shea,I am so happy to hear that you liked our hotel, we appreciate your feedback and looking forward to seeing you again soon. Have a wonderful weekend.
10/10 Excellent
Caryn
Apr 7, 2023
Caryn
Stayed 1 night in Apr 2023
Response from Li Ou on Apr 9, 2023
Dear Caryn,Thank you for your review, greatly appreciated. Have a great weekend.