Ratings based on 226 Verified Reviews

They paid and stayed. We double-checked.
3.9 out of 5
91% of guests recommend
4.2 Room cleanliness
4.0 Service & staff
3.8 Room comfort
3.7 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Other
by A verified traveler from Antwerpen

Angenehmes hundefreundliches Hotel

Posted Jul 28, 2015
Ein Hotel in schoener Lage zum Wohlfuehlen, besonders fuer Reisende mit Hunden.
3 out of 5
Recommended
for Families
by A verified traveler

Sehr geräumiges Familienzimmer

Posted Jul 24, 2015
Pros: Blick aus unserem Zimmer
Location: Strandpromenade, fußläufig zum Zentrum (10-15 Min.)
Zentrumsnah, Strandnähe, WiFi, geräumiges Zimmer, neues Bad, für Kurzaufenthalt vollkommen ok
1 out of 5
by A verified traveler

Dated hotel with noisy works

Posted Jul 19, 2015
We stayed at this hotel as we were attending a wedding nearby. The hotel is dated but clean. At 9am on the Sunday morning we were woken up by drilling and hammering. When we phoned reception to ask them to do the works later in the morning we were told there were no works happening. We then heard footsteps shortly after and the workman being asked to be quieter. Staff lying is never a good sign!
4 out of 5
Recommended
for Everyone
by A verified traveler from Biggleswade

Beautiful hotel, amazing rooms, close to the sea.

Posted Jul 16, 2015
Pros: The character of the hotel was old worldly with beautifully large rooms and plenty of space.
Cons: The staff need to be more organised, communicate amongst themselves and be more helpful. Everything was dealt with very slowly.
Location: Absolutly nothing to do in Folkestone other than Dover Castle which is 20 mins away, and we had difficulty finding anywhere to eat within the town.
Hotel building was amazing as was the room, which was massive, comfortable and clean. All the facilities in the room were excellant including the large bath with spa.
5 out of 5
Recommended
for Everyone
by A verified traveler from H

Hotel is located by the sea,easy walks from their

Posted Jun 13, 2015
We came back to the hotel,having walked along the sea paths and into the town. Decided to book the Restaurant for our evening meal. What a surprise, excellent service and the food was out standing. Look forward to our next visit.
5 out of 5
Recommended
for Everyone
by A verified traveler from France

Comfortable room clean.

Posted Jun 9, 2015
Pros: Character
Cons: When booking make sure the customer is listened to.
Location: Lived in Folkestone for 10 yrs known the area.
Booked a twin but was a double had to separate the beds otherwise a pleasant stay.
4 out of 5
Recommended
for Everyone
by A verified traveler from uk

Nice hotel at reasonable price.

Posted May 2, 2015
Hotel is a lovely building undergoing sensitive refurbishment and well situated for the sea front and town. The room was excellent value for money though the decor was quite dated. I'm sure, however, that this will be addressed soon though I suspect it might affect the future cost for the room.  Staff were delightful.
1 out of 5
Recommended
for Couples
by A verified traveler

we will never know!!

Posted Apr 27, 2015 on Hotels
we couldn't stay here because although it is advertised as having parking the staff we unhelpful when we urgently needed a secure parking place because our car was broken into. We had to keep driving for another 3 hours to our destination. They need to say that you may have to park in the street in their description.
4 out of 5
Recommended
for Families
by Lorraine from Gosport

Fabulous room and price.

Posted Apr 23, 2015 on Hotels
We just needed an overnight stay in Folkstone so we could catch an early Eurotunnel train. The room and location were perfect, huge room with everything we needed, a nice walk along the seafront to the town for a meal in the evening and a very affordable price. We took the option to have no breakfast due to our very early start so cannot comment on this aspect of our stay.
4 out of 5
Recommended
for Couples
by Julian from Rheinland Pfalz

Comfortable stay by sea in lovely Victorian hotel

Posted Mar 24, 2015 on Hotels
We had a very pleasant, newly renovated room on the third floor. The bathroom was very modern. The lift worked well but we enjoyed walking down the lovely old staircases. The sea is very close by with beautiful walks. The only problem we had was the radiator didn't work but we were quickly given a replacement electric radiator. We didn't take breakfast in the hotel as it seemed expensive (15 pounds).