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Reviews of Courtyard by Marriott Pune Chakan

4 out of 5
Courtyard by Marriott Pune Chakan
Plot P-7, MIDC, Chakan Ind. Area Phase 1, Talegaon Chakan Road, Pune District, Pune, Maharashtra

Reviews

9.2

Wonderful

Rating 10 - Excellent. 69 out of 101 reviews" "
Rating 8 - Good. 26 out of 101 reviews" "
Rating 6 - Okay. 3 out of 101 reviews" "
Rating 4 - Poor. 1 out of 101 reviews" "
Rating 2 - Terrible. 2 out of 101 reviews" "

9.4/10

Cleanliness

9.0/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Subrahmanyam

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent choice of Indian food for breakfast and dinner buffe options. The Chef Vikram Patil provided extraordinary service and menue options werre very tasty. Service provided by Tejas Chev at dining area and customer service was great and the hotel team was courteous and professional ensuring great customer service!
Stayed 7 nights in Mar 2024

10/10 Excellent

SUDHIR

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel well maintain and staff was very helpful I fully recmmend
Stayed 1 night in Feb 2024

10/10 Excellent

Mathieu

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice experience staying in this hotel
Stayed 9 nights in Nov 2023

10/10 Excellent

Won

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful big size room and very friendly staffs.. This hotel is not like other hotels in India. Very comfortable to stay
Stayed 1 night in Nov 2023

10/10 Excellent

Manuel

Stayed 4 nights in Sep 2023
Response from Allan on Nov 1, 2023
Dear Guest,Namaste!!Thank you so much for your review. We are glad that you liked our hotel and your stay. We look forward to welcoming you back soon.Warm Regards,Courtyard by Marriott Pune, Chakan

10/10 Excellent

Aatish

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023
Response from Allan on Jul 31, 2023
Dear Guest,Namaste!!Thank you so much for your review. We are glad that you liked our hotel and your stay. We look forward to welcoming you back soon.Warm regards,Courtyard by Marriott Pune, Chakan

2/10 Terrible

Hyunkyu

Stayed 1 night in Jul 2023
Response from Allan on Jul 7, 2023
Dear valued guest,Namaste!!Thank you for taking the time to share your feedback regarding your recent stay at our hotel. We genuinely appreciate hearing from our guests, as it helps us identify areas where we can improve our services.We are truly sorry to learn that your experience with us did not meet your expectations, and we apologize for any inconvenience or dissatisfaction you may have encountered during your stay. We take guest feedback seriously, and we would like to assure you that we are committed to making the necessary improvements based on your comments.To better understand your concerns and address them appropriately, we kindly request you to provide us with specific details about the issues you faced during your stay. This will assist us in taking the appropriate corrective measures and prevent such incidents from recurring in the future.Our team strives to deliver exceptional service and provide a comfortable and enjoyable experience for all our guests. We deeply regret that we fell short of delivering this to you, and we genuinely value your input as it allows us to enhance the quality of our services.We sincerely hope that you will reconsider and give us another opportunity to serve you better in the future. Please feel free to reach out to our management team directly at [contact information] so that we can address your concerns personally and work towards resolving any outstanding issues.Once again, we apologize for any inconvenience caused, and we appreciate your valuable feedback.Warm Regards,Courtyard by Marriott Pune, Chakan

10/10 Excellent

Esmaeil

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Jun 2023
Response from Allan on Jun 22, 2023
Dear Sir,It was wonderful to have you stay with us at Courtyard by Marriott Pune Chakan. Thank you for taking out time to review us.I am happy to read that we were able to meet your expectations with regard to our product and services, giving me an immense sense of satisfaction to see that you have enjoyed your time with us.The team and I look forward to welcoming you back in the near future.Warm Regards, Courtyard by Marriott Pune, Chakan

10/10 Excellent

Dong Gil Kevin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2023
Response from Allan on May 22, 2023
Dear Sir,Namaste!!Thank you so much for your review. We are glad that you liked our hotel and your stay. We look forward to welcoming you back soon.Thanks & Regards,Courtyard by Marriott Pune, Chakan

6/10 Okay

Sudhir Kumar

Business traveler
Liked: Cleanliness
Disliked: Staff & service
Service is very slow
Stayed 1 night in May 2023
Response from Allan on May 8, 2023
Dear Sir, Namaste!! It was wonderful to have you stay with us at Courtyard by Marriott Pune Chakan. Thank you for your feedback. We have taken note of your concern and will strive to provide a better experience on your next visit.Looking forward to welcome you again.Warm Regards,Courtyard by Marriott Pune, Chakan

8/10 Good

Abhishek

Stayed 5 nights in Apr 2023
Response from Allan on Jun 7, 2023
Dear Sir,Namaste!!Thank you so much for your review. We are glad that you liked our hotel and your stay. We look forward to welcoming you back soon.Thanks & Regards,Courtyard by Marriott Pune, Chakan

10/10 Excellent

Dhruv

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Hotel
Short 2 day trip with the family. Great hotel with brilliant hospitality.
Stayed 2 nights in Apr 2023
Response from Allan on Apr 14, 2023
Dear Sir,It was wonderful to have you stay with us at Courtyard by Marriott Pune Chakan. Thank you for taking out time to review us.I am happy to read that we were able to meet your expectations with regard to our product and services, giving me an immense sense of satisfaction to see that you have enjoyed your time with us.The team and I look forward to welcoming you back in the near future.Warm Regards, Courtyard by Marriott Pune, Chakan

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent five star hotel You can't go wrong here.
Stayed 1 night in Feb 2023
Response from Allan on Feb 16, 2023
Dear Sir, Namaste!! It was wonderful to have you stay with us at Courtyard by Marriott Pune Chakan. Thank you for your feedback. Looking forward to welcome you again.Warm Regards,Courtyard by Marriott Pune, Chakan

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a full five star hotel that exceeds North American standards. Apurva Bhumkar was welcoming and pleasant after a long taxi ride from Mumbai. I had a medical emergency while at the hotel and staff response was exception in getting me to a competent hospital. Thank you. John Benson (Canada)
Stayed 3 nights in Feb 2023
Response from Allan on Feb 13, 2023
Dear Sir, Namaste!!It was wonderful to have you stay with us at Courtyard by Marriott Pune Chakan. Thank you for taking out time to review us.I am happy to read that we were able to meet your expectations with regards to our product and services, giving me an immense sense of satisfaction to see that you have enjoyed your time with us.Thank you very much for recognizing Apurva Bhumkar. I will personally congratulate her and team for creating indelible memories for you.The team and I look forward to welcome you back in the near future.Warm Regards, Courtyard by Marriott Pune, Chakan

8/10 Good

Bosco

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2023
Response from Allan on Feb 13, 2023
Dear Sir,Namaste!!It was wonderful to have you stay with us at Courtyard by Marriott Pune Chakan. Thank you for taking out time to review us.The team and I look forward to welcome you back in the near future.Warm Regards, Courtyard by Marriott Pune, Chakan

10/10 Excellent

parag

Stayed 2 nights in Dec 2022
Response from Allan V on Dec 27, 2022
Dear Sir/Madam,Thank you so much for your review. We are glad that you liked our hotel and your stay. We look forward to welcoming you back soon.Thanks & Regards,Courtyard by Marriott Pune, Chakan

4/10 Poor

Vaibhav

Business traveler
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Poor Service Level
I stayed in this hotel many times in last 4 years. Prior COVID service level was excellent but during last 2-3 visits I could see service level has been gone down badly(very poor) During this visit me and my French colleague got disappointed with the overall experience and we will think while booking next time. Service staff especially momo cafe was very confused and not bothered to take care of their guests. For any services or order they needed repeated reminders and sometimes they were ignoring us. We gave our feedback while check out at front desk but couldn't receive any satisfactory answer We can't expect such service level from group like Marriot
Stayed 1 night in Sep 2022

8/10 Good

Ravi

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2022

10/10 Excellent

Harshit, Shrewsbury

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
The property is well maintained.
Stayed 4 nights in Jan 2022

8/10 Good

Craig

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Business Hotel
The staff here are incredibly hospitable and accommodating to every request, the selection of food on offer in the restaurant and room service make a long business trip a lot more bearable. There is a lot of road noise around the hotel, given to its location, but that can't be helped.
Stayed 8 nights in Jan 2022

10/10 Excellent

Vikram

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel for Business Purposes Only
The Hotel is at a great location if you work is business. It is situation in the Industrial Area. They have executive lounge at the 5th floor where they offer free drinks and 2 snacks. The buffet layout is good but they need man power to refill the exhausted items and timely clean the servicing spoons and maintaining it cleanly. The taste of food is okay but I have had way better at other Marriott properties. Choose this if your purpose is just business and need a comfortable room to spend the night.
Stayed 1 night in Jul 2021

8/10 Good

Vaibhav

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stay was good and comfortable
Stayed 1 night in Aug 2019
Response from Courtyard by Marriott Pune Chakan on Aug 16, 2019
Dear Vaibhav, Thank you so much for penning down your wonderful review. We are delighted to know that you had a comfortable stay with us. It will certainly motivate us to perform even better with every passing day ensuring a pleasant and comfortable stay for the guests. Guests like you become our true ambassador to the world outside. We eagerly look forward to welcoming you back soon.

10/10 Excellent

Rio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly
Very friendly hotel
Stayed 6 nights in Jul 2019
Response from Courtyard by Marriott Pune Chakan on Aug 9, 2019
Dear Rio, Thank you so much for your feedback. Each and every member in the team offers service from the heart ensuring a pleasant and relaxing stay for our guests. On that note,we look forward to welcome you back soon.

10/10 Excellent

Zhi Cheng

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2019
Response from Courtyard by Marriott Pune Chakan on Aug 9, 2019
Dear Zhi Cheng, Thank you so much your feedback.

8/10 Good

Vaibhav

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was amazing stay and nice place for business stay
Stayed 5 nights in Jul 2019
Response from Courtyard by Marriott Pune Chakan on Aug 9, 2019
Dear Vaibhav, Thank you so much for sharing your amazing review with us. Each and every team member offers "Service from heart" ensuring a pleasant and comfortable stay for all our guests. We look forward to welcome you back soon.

10/10 Excellent

Vaibhav

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2019
Response from Courtyard by Marriott Pune Chakan on Aug 9, 2019
Dear Vaibhav, Thank you so much your feedback

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Staff are very polite and willing to help. Despite the property being full with a wedding party the staff tried to accommate all our requests.
Stayed 1 night in May 2019
Response from Courtyard by Marriott Pune Chakan on May 28, 2019
Greetings from Courtyard by Marriott Pune Chakan, Thank you so much for your wonderful review. Our every member of the staff offers service from heart. Guest satisfaction is the prime focus for us. We try our best to ensure that guests have a relaxing and comfortable stay with us. On that note, We Look forward to welcoming you back soon. Thanks and Regards, Team Courtyard by Marriott Pune Chakan

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful hotel , great hospitality!! Awesome food
Stayed 1 night in Jan 2019
Response from Courtyard Chakan on Feb 4, 2019
Dear Guest, Thank you so much for sharing your wonderful review with us. We are delighted to know that you liked the property, the hospitality and the food. We look forward to welcoming you back soon. Thanks & Regards, Team Courtyard by Marriott Pune Chakan

10/10 Excellent

Dileep

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Courtyard by Marriott Pune Chakan
The hotel is excellent in all aspects of hospitality. It has got huge size rooms, well decorated and with all amenities. The staff is very courteous. It has got ample parking space. The food is also very good and restaurant offers huge variety of cuisine.
Stayed 2 nights in Jan 2019
Response from Courtyard Chakan on Jan 31, 2019
Dear Dileep, Thank you so much for sharing your wonderful review with us. We are glad that you enjoyed your stay with us and appreciated the service offered to you by each team member. Each team member offers 'service from heart' ensuring a pleasant and comfortable stay for all our guests. Even our chefs take an effort to meet each guest during the 3 meal period to understand their taste palate and customize the food accordingly. We are glad that gave us the opportunity to host you and we look forward to welcoming you back soon. Thanks & Regards, Team Courtyard by Marriott Pune Chakan.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2019
Response from Courtyard Chakan on Jan 15, 2019
Dear Guest, Thank you so much for rating us 5. We look forward to welcoming you back soon. Thanks & Regards, Courtyard by Marriott Pune Chakan.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice short stay The staff were attentive and helpful
Stayed 1 night in Dec 2018
Response from Courtyard Chakan on Dec 29, 2018
Dear Guest, Thank you so much for rating us 5. We are glad to hear that you had a nice stay with us and our staffs were very hospitable. We look forward to welcoming you back soon. Thanks & Regards, Team Courtyard by Marriott Pune Chakan.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2018
Response from Courtyard Chakan on Dec 29, 2018
Dear Guest, Thank you so much for rating us 5. We look forward to welcoming you back soon. Thanks & Regards, Team Courtyard by Marriott Pune Chakan

10/10 Excellent

PRASHANT

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A very good property and absolutely well maintained. Very helpful staff and the hospitality is exceptional. Good food and facilities.
Stayed 2 nights in Dec 2018
Response from Courtyard Chakan on Dec 26, 2018
Dear PRASHANT, Thank you so much for your review. We are glad that you enjoyed your stay with us and liked the food and the hospitality offered to you by the team members. We look forward to welcoming you back soon. Thanks & Regards, Team Courtyard by Marriott Pune Chakan.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable stay on the outskirts of the city Of pune
Stayed 1 night in Nov 2018
Response from Courtyard Chakan on Nov 14, 2018
Dear GUest, Thank you so much for sharing your review with us and rating us 5. We are glad to know that you had a comfortable stay with us. Looking forward to welcoming you back soon. Thanks & Regards, Team Courtyard by Marriott Pune Chakan.

10/10 Excellent

Rajnish

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice comfortable stay
Nice comfortable stay, great choice of breakfast, though, choice if drinks is limited
Stayed 1 night in Sep 2018
Response from Courtyard Chakan on Sep 25, 2018
Dear Rajnish, Thank you so much for your review. We are glad that your stay was comfortable and enjoyed the breakfast spread. We do offer various juices in the breakfast spread and if in case you need something that isn't included in the buffet, you can order them. We hope that you would give us the opportunity to host you again. Looking forward to welcoming you back soon. Thanks & Regards, Team Courtyard by Marriott Pune Chakan.

10/10 Excellent

Verified traveler

Very Comfortable
Stayed 1 night in Sep 2018
Response from Courtyard Chakan on Sep 14, 2018
Dear Guest, Thank you so much sharing your experience with us. Looking forward to welcoming you back soon. Thanks & Regards, Team Courtyard by Marriott Pune Chakan

10/10 Excellent

Verified traveler

Family Stay
Great :)
Stayed 1 night in Sep 2018
Response from Courtyard Chakan on Sep 5, 2018
Dear Guest, Thank you so much for reviewing us. We look forward to welcoming you back soon. Thanks & Regards, Team Courtyard by Marriott Pune Chakan

6/10 Okay

Asit, Mumbai

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
A good hotel but food disappointed us.
A good hotel but food disappointed us. Some foods are over cooked, some foods are salty. This whole experience leaves a bad taste in mouth.
Stayed 1 night in Sep 2018
Response from Courtyard Chakan on Sep 3, 2018
Dear Asit, Thank you so much for sharing your experience with us. We apologize for the inconvenience caused to you with regards to the food. We have noted down your concern and it will be discussed with the culinary team and we ensure that during your next visit, you would love our food. On that note, we look forward to welcoming you back soon. Thanks & Regards, Team Courtyard by Marriott Pune Chakan.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2018
Response from Courtyard Chakan on Aug 1, 2018
Dear Guest, Thank you so much for rating us 5. We look forward to welcoming you back soon. Thanks & Regards, Team Courtyard by Marriott Pune Chakan

10/10 Excellent

nilesh, mumbai

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
nice ambience
excellent great staff personal attention to guests complimentary food drinks provided service is good food os good will recommend to friends plan to visit soon
Stayed 2 nights in May 2018
Response from Courtyard Chakan on Jun 1, 2018
Dear Nilesh, Thank you so much for your wonderful review. We are glad that you enjoyed your stay with us and appreciated the food and hospitality. Thank you once again for recommending us to your near and dear ones. We look forward to welcoming you back soon. Thanks & Regards, Team Courtyard by Marriott Pune Chakan.

10/10 Excellent

Rajosik

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good stay. Excellent staff
Good stay. Excellent staff. Was well taken care of.
Stayed 2 nights in Jan 2018
Response from Courtyard Chakan on Feb 5, 2018
Dear Rajosik, thank you for sharing your review. We are glad to hear that your overall experience at Courtyard by Marriott Pune Chakan was good. Each individual in the team puts extra effort to ensure that guests have a comfortable and relaxing stay. Each of them offer service from heart with extreme care and affection. We look forward to welcoming you back soon. Regards, Team Courtyard by Marriott Pune Chakan.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable , quiet and wonderful stay
Very approachable and helpful staff,lavish spread for breakfast buffet . Extremely happy and satisfied.Excellent stay.
Response from Courtyard Chakan on May 25, 2017
Dear Guest, Thank you so much for sharing your amazing feedback. We are glad that your overall stay was fabulous. We offer service from heart to all our guests and our kitchen team always goes a step ahead to offer our guest with the best taste and that is why we can assure that this is your home away from home. We do look forward to welcoming you back soon. Regards, Team Courtyard by Marriott Pune Chakan.

10/10 Excellent

Narayanan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel was very good clean, all employees were very kind. I need to visit suppliers around the hotel, very convenient from the hotel.
Dear Narayanan, thank you so much for sharing you review on Hotel.com. We are glad that your overall stay was amazing and you liked the service offered to you by our dedicated staffs. As you were here for your business visit, your travelling was also very convenient. We do look forward to welcoming you back soon. Regards, Team Courtyard by Marriott Pune Chakan.

10/10 Excellent

Chew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good stay for business trip.
Is comfortable for stay and staff also friendly and helpful. Everything is best.
Dear Chew, thank you so much for reviewing us. We are glad to hear that your overall stay experience was superb and you enjoyed the service offered by our dedicated team. We do look forward to welcoming you back soon. Regards, Team Courtyard by Marriott Pune Chakan.

10/10 Excellent

Maurice

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A great hotel aimed mainly at business travellers
The hotel is clean and tidy, food was excellent with sufficient choice to keep one happy.
Dear Maurice, Thank you for sharing your feedback with us. We are glad to hear that your overall experience at Courtyard by Marriott Pune Chakan was awesome and you liked the food a lot. We do look forward to welcoming you back soon. Regards, Team Courtyard by Marriott Pune Chakan.

2/10 Terrible

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
Only Good Location in that area.
Hotel is good. Food is nice. Staff is fixed client oriental. Hotel has indoor games and ATM.
Response from Sutapa on Feb 3, 2017
Dear Guest, thank you so much for sharing your review. We are glad to hear that you liked our hotel, the food and our service. We do look forward to welcoming you back soon.

8/10 Good

Shaun

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good business hotel
Good business hotel
Response from General Manager on Dec 21, 2016
Dear Guest, Thank you for rating us 4/5. Thank you once again for calling us as a good business hotel and look forward to welcoming you back soon to Chakan and our hotel. Best regards, Courtyard Chakan Team.

8/10 Good

Aayush

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Good hotel air conditioning in rooms needs to be b
Our room was comfortable..... but the air conditioning had a problem & the temperature would suddenly get warm & that made it difficult to get sleep. On complaining the management changed our room we faced a similar problem in the other room too which was taken care of immediately,
Response from General Manager on Dec 21, 2016
Dear Guest, Thank you for rating us 4/5. We are very sorry to hear about your bad experience. We'll make sure that your next stay will be more comfortable without any further issue from our end. We look forward to welcoming you back to our hotel. Best regards, Courtyard Chakan Team

10/10 Excellent

Chaitanya Reddy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent not just by property, even by staff.
Hotel is perfect and very good professional staff. Adding "spa" and "car wash" will be good.
Response from General Manager on Oct 20, 2016
Dear Guest, Thank you for rating us 5/5 on Expedia. We are very happy to hear you were satisfied with our hotel and staffs and look forward to welcoming you back to Chakan and our hotel. Will have also noted down your suggestion and we are anyway thinking on those areas. Hope we can offer you those amenities soon. Best regards, Courtyard Chakan Team

10/10 Excellent

Gavin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel
I stay here whenever I am in Pune. Great hotel and amazing staff.
Response from General Manager on Sep 2, 2016
Dear Gavin, Thank you for sharing your kind feedback on Hotels.com. We are so happy to hear that you enjoyed your stay at Courtyard Chakan and shared your experience. It's lovely to note your appreciation towards the service extended by our team. We look forward to welcoming you back to our hotel. Best regards, The Courtyard Chakan Team