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Reviews of Hotel Hullu Poro

4 out of 5
Hotel Hullu Poro
Rakkavaarantie 5, Levi, Kittila

Reviews

7.8

Good

Rating 10 - Excellent. 189 out of 819 reviews" "
Rating 8 - Good. 395 out of 819 reviews" "
Rating 6 - Okay. 178 out of 819 reviews" "
Rating 4 - Poor. 46 out of 819 reviews" "
Rating 2 - Terrible. 11 out of 819 reviews" "

7.8/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

7.2/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Chris J

Stayed 2 nights in Jan 2024

6/10 Okay

Lai man

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Dec 2023

10/10 Excellent

Istvan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's a nice place, close to the Zero Point ski slopes. We also had a private sauna for our room and it was awesome, we used it every day. I had better breakfasts than here, but it was edible. Though we rather bought some pastries as a breakfast in the closest groceries. Our room was quite spatious and even had a mini kitchen with microwave, fridge and sink. In the bathroom there was a drier machine for the wet clothes which we found extremely useful. All in all, we liked to stay here, probably would come back again.
Stayed 7 nights in Nov 2023

8/10 Good

Thuvi

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were extremely helpful. The facilities are older but very clean. Not sure they need all those fire doors though.
Stayed 1 night in Nov 2023

10/10 Excellent

M

Stayed 1 night in Jan 2023

8/10 Good

Marja-Liisa

Liked: Cleanliness, staff & service, room comfort
Would go again
Nice room .Sport salon was very good and saunas.Breakfast was best and so beatyful place.
Stayed 3 nights in Dec 2022

10/10 Excellent

Markus

Stayed 1 night in Jul 2022

10/10 Excellent

Anthony

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The restaurant manager, Johan, was fantastic. He was very personable and made us feel welcome.
Stayed 1 night in Mar 2022

2/10 Terrible

Mary-Claire

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Waaaay over priced!
I found Hullu Poro to be grossly over rated for the price you pay (we paid 250 euro per night) . I'd rate it 2 star at best. We were allocated a room/suite in the annex building, a tired old building 5 - 10 mins walk (with little ones) from the main building. I had booked the hotel for the ease of B&B which was a waste cause we had to get our full winter kit on to trudge out to the breakfast room on the 4th floor. Where we also had a buffet dinner one night - big mistake. 30 euro per adult and 15 per child; the food was mediocore at best, I mean, fine for a buffet, but not at that price - just the mind boggles how they could justify that price! The room itself was grim. The drying cupboard old, rusted and falling apart. The dishes and cutlery were filthy, plates stuck together etc. Just so so so over priced. The staff were ok, not overly friendly, just there to do a job, not particularly pleasant or unpleasant, just meh, and for 500 quid I'd really expect a bit more from them. Very disappointing :(
Stayed 2 nights in Feb 2022

6/10 Okay

Kari

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Stayed 1 night in Jul 2021

8/10 Good

Henri

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2021

8/10 Good

Jimi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hullu Poro
Clean hotel, with an older bathroom. Balconys were shared. Breakfast was ok, plenty of choises but not that good quality. Good location for Levi.
Stayed 1 night in Jul 2020

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Good holiday, nice comfy beds, OK place to stay but needs some TLC, run down in places ie wallpaper hanging off and carpet coming up, decor needs updating
Stayed 7 nights in Feb 2020

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice Hotel and well placed for all of the resort’s facilities.
Stayed 2 nights in Mar 2020

8/10 Good

Jan

Business traveler
Liked: Cleanliness, staff & service, room comfort
Very good service and clean
Very good service, mid category location aiming for the package leisure traveler. The premise itself is dated, but the cleanliness standard is well on par to Nordic expectations. Families with kids of all ages present.
Stayed 1 night in Feb 2020
Response from reception on Mar 4, 2020
Thank You !

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities
Stayed 2 nights in Feb 2020

10/10 Excellent

Monika, Skopje

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Big resort with a few restaurants inside. The in-room sauna was small, but satisfying. Staff was friendly. Room was clean. Breakfast was very good. Location is great, both near the Levi center, Zero point and ski bus/airport shuttle bus station.
Stayed 4 nights in Feb 2020

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was nice. They had a good breakfast buffet. Rooms were clean and spacious. Liked the little kitchenette area. Could use better toiletries. Sauna in the room was great!
Stayed 3 nights in Jan 2020

8/10 Good

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Yes it was fine nice godt place.
Stayed 1 night in Oct 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 7 nights in Sep 2019

8/10 Good

Verified traveler

Stayed 3 nights in Sep 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Sep 2019

8/10 Good

Heini

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Aug 2019

10/10 Excellent

Jostein

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice stay at Leki.
It was really good, excellent service by the lady at the reception desk, very good breakfast, perfect room arrangement. Nice bike arrangement too by the hotel as we hiked around the Leki resort area. We’ll like to come back again.
Stayed 1 night in Jul 2019
Response from Best Regards, Kirsi Marketing Coordinator Hullu P on Aug 6, 2019
Dear Jostein on, Thank you so much for you excellent review and feedback. I'm so happy to read this. You are more than welcome to return any of our 8 seasons. Have a wonderful summer time!

10/10 Excellent

Juliana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing hotel :)
Stayed 1 night in Jul 2019
Response from Kind Regards, Kirsi, Hullu Poro on Aug 6, 2019
Dear Juliana, Thank you for your excellent review and feedback. It's very nice to read your 10 out of 10 review. A warm welcome back and have a good summer time!

8/10 Good

Kristian

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Mar 2019

4/10 Poor

Verified traveler

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Strange smell at bathroom
Bathroom/sauna needs renovation.
Stayed 1 night in Mar 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Really convienient hotel for business travel
Air port buss stops in the front of the hotel. Highly recommended!
Stayed 1 night in Mar 2019

8/10 Good

JLee

Liked: Cleanliness, staff & service, amenities
The location is acceptable and within walking distance to the main street. The room is clean and the staff is helpful. Breakfast has a wide variety of choice.
Stayed 1 night in Mar 2019

6/10 Okay

Pauline

Traveled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities
The room is basic, the service good but the hotel looks like a factory
Stayed 1 night in Mar 2019

8/10 Good

Daniela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel
Great hotel! Room is spacious and clean. Very close to everything in Levi. The shuttle bus from the airport leave you in front of the hotel.
Stayed 1 night in Jan 2019

10/10 Excellent

Ronnie, New York Metro

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Well designed hotel overlooking the Levi ski resort. Good atmosphere.
Stayed 2 nights in Dec 2018

8/10 Good

Jenna

Liked: Cleanliness, staff & service, property conditions & facilities
There was a great breakfast area and the food was good but the room was bit a small for us. The shower was way too small.
Stayed 1 night in Sep 2018
Response from Marek on Nov 2, 2018
Thank you for your feedback. I would like to point out that we do have different type of rooms. Sorry to hear it was too small for you, but unfortunately this cannot be change ny more. Rooms with bath, family rooms and apartment rooms though have nice big bathrooms. Welcome back.

8/10 Good

Michael, Tampere, Finland

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Short Business Stay in Spring
Great Hotel, location and facilities are great. I have stayed here several times mostly in the winter season. One shortfall this time was a basic breakfast range as it is off-season. This is vastly different to what is on offer at other times.

10/10 Excellent

Louise

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice stay
Quite a basic room, but it was what we expected for the price. Very cosy, lots of storage. Beds really comfortable. Big bath and powerful over bath shower. Fridge in room. The only minus points were not very soft toilet roll and no toiletries, just a gel in a dispenser. Staff were friendly and helpful, snacks to buy in foyer. Buffet breakfast, lots of choice but not much in the way of fry ups the British seem to want wherever they go. Very satisfied

8/10 Good

Matthew

Liked: Cleanliness, staff & service

6/10 Okay

Verified traveler

Disliked: Room comfort
Hullu Poro
I would not rate this hotel as 4* at most 3* Staff seems to be inexperienced or not very well trained. Information were not given out at check in with regards to facilities available at the hotel. Most notable was the breakfast was held at the 4th floor restaurant, information which was not volunteered until asked. Neither was I informed about the complimentary use of spa pool and gym facilities or where they were located. This hotel is quite a large complex and there are 3 or 4 restaurants and the gym and spa pools are tucked away in the basement down a long corridor. Breakfast was okay. Staff looked harried and not very cheerful. The place was understaffed. Bedroom was okay, bath was okay. Twin beds were horrid. they were too narrow and the mattress tops slide about so they often hang over the edge and needed to be pushed back in position. The mattresses are none too comfy either. For the price I paid it was not value for money, I expected better.

4/10 Poor

Verified traveler

Disliked: Staff & service, property conditions & facilities, room comfort

10/10 Excellent

V, STL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A pleasant stop
A nice stop.on the road to Lapland. Great room. Nice staff. Not much going on in the summer.

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service
Disliked: Room comfort
Too expensive for our purpose of staying

10/10 Excellent

Charles E.

Liked: Cleanliness, room comfort
Great Hotel
A great hotel in an ideal location for the slopes. Quiet rooms.

4/10 Poor

Arno, Helsinki

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stay away from Hullu-Porro
Our stay at Hullu-Porro was less than satisfactory. We were given a twin room despite asking for a double. Staff didn't mention this until we came in to the room and their only option to change this was to downgrade. Beds were way too soft. Sheets are too small so that after a night of twisting and turning you lay on the actual mattress (that has some dodgy hairs on it). Balcony is useless as you share it with the entire floor (thus also meaning you need to have the curtains closed at all time) And last but not least the breakfast is very poor. 2/5 would not stay again.

8/10 Good

Courtney

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service
Great local hotel where you still feel you are in Finland!

10/10 Excellent

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
Great!
It was my 3rd time here. I love the rooms, the atmosphere, location and breakfast. Staff wasn't really helpful. The person that did my check-in wasn't sure of the breakfast time when I asked him.

8/10 Good

Verified traveler

Liked: Staff & service, property conditions & facilities

4/10 Poor

Nic, Eastbourne

Disliked: Cleanliness, room comfort
Typical poor quality over priced ski style hotel
Hotel has some positives all based on its location. Its close to centre of Levi (5 min walk), next to a supermarket and alcohol shop and has restuarants, also it has free wifi so you find people sitting in the lounge areas just surfing. However unfortunately this is all I can rave about with this 4 star hotel - seriously is more like 3 star. The staff were friendly and helpful at the end of my trip but were rude at the start. I know my finnish is bad but on arrival the receptionist looked at me as if I was crazy to ask in finnish to check in and proceeded to speak slowly to me in English the fact I am English made that highly irritating. Also you have to be psychic in knowing your way around the hotel as they seem to not want to tell you on arrival - the elevator is through the lounge, breakfast is in the top floor restaurant, the gym and sauna/beauty treatments are on reception floor level and to the very far side of the hotel, oh and if you want to catch the airport shuttle bus wait outside the hotel not inside as I was told because it will assume no one wants it and will go - as was my case and had to pay for a taxi to the airport! But didnt affect trip too much as I tried to stay out as much as possible. There are lots of activities to do if you dont want to ski however most are overpriced and waste of time.

10/10 Excellent

Marie, Wet England

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel in the centre of the village.
The hotel was so easy to get to on the local bus at just over 7 euros. As we arrived extremely late on the first evening we were given an alternative huge family room which was no issue as we were just glad to arrive but the staff were so attentative and offered us tickets for a concert that we had travelled to Levi to see and also vouchers for eating out. We were happy enough with just the offer so just took them up on the eating out vouchers. When we got to our proper room it had everything that we needed, we have stayed at this hotel on many occasions previously and find it caters for every need. Since our last stay with them they have changed the ground floor lobby area to include a 24 hour bar with snacks available which is a great improvement. We have to admit that as we do not have children we found that staying at Hullu Poro at this time rather than just before Christmas was ideal as there were not lots of spoilt children running around causing havoc everywhere so we will return next February as we can not rate this hotel enough. There are many other hotels in the village but this is by far the best, Well done Hullu Poro. Kiitos...

4/10 Poor

April Fong, Hong Kong

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Poor room condition
Poor room condition, broken furniture, rate 2 stars maximum, not up to standard of a comfortable room

8/10 Good

Golden fish

Liked: Cleanliness, room comfort
Nice and pretty hotel
Beautiful Christmas light, small room but nice hotel. A bit far away from ski and bus station, need to walk around 500m and 1km ( winter with luggage- prefer to take a taxi) This is very good to have sauna and small pantry in room!