Ratings based on 578 Verified Reviews

They paid and stayed. We double-checked.
4.1 out of 5
92% of guests recommend
4.3 Room cleanliness
4.2 Service & staff
4.3 Room comfort
4.0 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Business Travelers
by A verified traveler from Grand Bay, Alabama

Close to amenities.

Posted Jun 25, 2015
Pros: Nothing specific stands out.
Cons: Like I mentioned above. After a long day I like to sit and have a cigar at night but there was no place to do that. It's not comfortable standing .
Location: It was close to amenities that I could walk to.
The hotel was clean and the staff friendly. The only I would complain about is that there was no place to sit outside where I could have a nice cigar!
5 out of 5
Recommended
for Everyone
by A verified traveler from South Carolina

A pleasant weekend, to attend a beautiful wedding.

Posted Jun 23, 2015
Pros: The hotel was beautiful,clean and well cared for, the beds were very comfortable, and most of all it was quiet.
Location: Great location to the festivities for the wedding was perfect. The mall was close for shopping as were restaurants very convenient.
Making reservation was very easy, and at last minute a need of an extra room was handled by the staff, very helpful. We arrived very tired and when we walk into our cool room it was delightful. We found every thing we needed and were able to relax in comfort. I really appreciate the fact that we didn't have to have our beds change every day, that certainly saves energy. Very thoughtful on your part. The breakfast was enjoyable. All in all our stay was very delightful, the weather was great ( no rain ) and when I return to Knoxville again I will call Country Inn and Suites for reservations again. Thank you for being there and giving such fine service.
Comment from Hotel Management
Jun 30, 2015 by Bill , Hotel Management
Thank you for the great review! We love to get this kind of feedback and are thrilled you enjoyed the helpfulness of the staff and your overall stay. We look forward to your next stay when you are in the Alcoa area. -Bill Bailey
4 out of 5
Recommended
for Everyone
by A verified traveler from BC

Very close to airport. Shuttle 24/7 to airport

Posted Jun 13, 2015
Good. Quick to respond to request. That's all I can think of.
Comment from Hotel Management
Jun 30, 2015 by Bill , Hotel Management
Thank you for taking the time to share your comments. We hope to see you again when in the area. -Bill Bailey
4 out of 5
Recommended
for Everyone
by A verified traveler

Comfortable rooms and close to the airport

Posted Jun 3, 2015
Pros: comfortable beds and good linens, free airport shuttle
Cons: Pool needs to be cleaned
Pleasant hotel near airport with good breakfast buffet
Comment from Hotel Management
Jun 7, 2015 by Bill , Hotel Management
Thank you for your feedback and for taking the time to write about your experience. We are delighted you enjoyed your stay. -Bill Bailey
3 out of 5
Recommended
for Everyone
by A verified traveler from South Dakota

Posted Jun 1, 2015
Pros: Close to the airport.
I got in a little late, like 10 PM, and there was no one at the front desk. There was a sign on the counter that said they would return soon. It was 10-15 minutes later when he came back. It wasn't a huge deal, but I was tired from traveling all day and was ready to check in and go to bed.
Comment from Hotel Management
Jun 7, 2015 by Bill Bailey , Hotel Management
Thank you for your review. I apologize you had to wait when you arrived at the hotel. We hope to provide faster service on your next visit. -Bill Bailey
3 out of 5
by A verified traveler from Tampa, Fl

Nice hotel close to relatives and events

Posted May 26, 2015
Pros: Close to the events
Cons: Pool and hot tub need to be worked on
Location: close to the smoky mountains, airport, shops
the pool was too cold. The hot tub stained or dirty
Comment from Hotel Management
May 28, 2015 by Bill Bailey , Hotel Management
Thank you for taking the time to submit a review of the Country Inn & Suites, Knoxville Airport. We aplolgize our pool and hot tub did not meet your expectations. We will use your comments to improve our services. -Bill Bailey
4 out of 5
Recommended
for Everyone
by A verified traveler from Den Haag

Rustig hotel vlakbij vliegveld. Redelijk prijs.

Posted May 22, 2015
Pros: rustig, prettige sfeer.
Cons: Uitgebreider ontbijt buffet zou wenselijk zijn.
Location: Handig - vlakbij vliegveld, verder geen activiteiten te bespeuren. Wel een aardige steak restaurant vlakbij in de buurt.
Reunie van oude collegae - zeer geschikt - personnel gaaf alle medewerking.
Comment from Hotel Management
May 28, 2015 by Bill , Hotel Management
Thank you for sharing your comments about your recent stay. We look forward to seeing you again while in the Knoxville/Alcoa area. -Bill Bailey
4 out of 5
Recommended
for Everyone
by A verified traveler from Reno, NV

Good Stay

Posted Apr 30, 2015
Only problem was that the fridge cycles on and off quite frequently and was noisy doing it. Had to turn on the room fan to drown it out. Other than than, it was a good stay and would do it again.
Comment from Hotel Management
May 28, 2015 by Bill , Hotel Management
We appreciate you taking the time to submit a review of your recent stay. I apologize the refrigerator caused some noise while cycling. We look forward to your next stay. -Bill Bailey
4 out of 5
Recommended
for Everyone
by A verified traveler from Lexington, KY

Definitely would stay again

Posted Apr 27, 2015
We stayed 2 nights. The room was nice. We felt very safe, and it was incredibly quite to be next to the airport. The breakfast was better than some we have had. No complaints on there. The only thing we found with the room, was that it was a little dusty, and we felt the need to wash the handle to the bathroom sink. The beds slept well, but when we are staying multiple nights we bring our own sheets and blankets for a more sound sleep. Due to this, we can't really comment on the linens. We would stay here again, and recommend to anyone traveling.
Comment from Hotel Management
May 28, 2015 by Bill , Hotel Management
Thank you for your review. We are delighted to read you had an enjoyable experience. Thank you for bringing the room dust to my attention as I will re-visit this with housekeeping to pay more attention to detail. We hope to see you again soon. - Bill Bailey
4 out of 5
Recommended
for Business Travelers
by Mark from Hendersonville TN

Good value.

Posted Mar 23, 2015 on Hotels
Convenient place with comfortable beds for a good price.
Comment from Hotel Management
May 30, 2015 by Bill, Hotel Management
Thank you for taking the time to share your experience. We look forward to seeing you again when you are in the Knoxville/Alcoa area. -Bill Bailey