Standard Twin Room | In-room safe, rollaway beds, free WiFi
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Reviews of The White Hotel

2 out of 5
The White Hotel
125/100 Moo 7, Ko Phi Phi, Krabi

Reviews

6.8
Rating 10 - Excellent. 4 out of 41 reviews" "
Rating 8 - Good. 17 out of 41 reviews" "
Rating 6 - Okay. 14 out of 41 reviews" "
Rating 4 - Poor. 3 out of 41 reviews" "
Rating 2 - Terrible. 3 out of 41 reviews" "

6.2/10

Cleanliness

5.4/10

Staff & service

6.2/10

Property conditions & facilities

Reviews

8/10 Good

Aasha

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Value for money
Check in process was really frustrating, got moved from one location to another, would have been good to have known this from the start. Nobody at the reception desk ever, really difficult when you need tissue paper or even during checkout, waited 15 minutes until someone arrived. Apart from that room was clean and had all the basics, it is exactly what you pay for. Good location

4/10 Poor

John, Rockland

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
In the middle of things but run down
Poor first impression...hard to find as there were other White hotels and we were at the second one. Door locks only handle and the slider had been ripped off. Looked into alley way. GF did not feel safe.
Stayed 1 night in Jan 2018

10/10 Excellent

Hector, cathedral city

Liked: Cleanliness, staff & service, room comfort
Living on a budget on Phi Phi Island
This hotel is very affordable and dead smack in the center of the town it’s nice to walk out the hotel and be near great restaurants and my favorite bar The Tree House
Stayed 1 night in Nov 2017

8/10 Good

Amelie

Liked: Property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 3 nights in Jun 2017

2/10 Terrible

Emma, uk

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Avoid like the plague
Girl at check in desk barely understood english and struggled to process that i had booked a room via expedia. Room was not cleaned once during our 5 night stay. Ants everywhere, woke up every morning with bites most likely from bed bugs as they looked completely different to our mosquito bites. Beds were rock hard and did not get a good night sleep once. The place is a dump that is clearly not well looked after

8/10 Good

Kenneth

Liked: Room comfort
Good stay
Good stay, rooms was fair with comfy beds and an ok shower. Based in a great location

2/10 Terrible

Ro y Carlos

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
DON'T STAY HERE!
Awfull place, if the "staff" was in the front "table" they didn't even look at you. Disgusting bathrooms, extremelly loud.

6/10 Okay

fordo, england

Liked: Cleanliness
Disliked: Staff & service
Good location poor staff
This hotel was within easy walk from the pier in the narrow streets of phi phi Great location but noisy at night but to be expected on phi phi!! The staff were awful we were checked in by what appeared to be a 10 year old girl who had no idea The staff didn't speak to us once after many hellos and goodbyes but hey it was cheap and convenient!

6/10 Okay

Verified traveler

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Decent and pretty cheap
We stayed 3 nights in "The white 2". Location was good as it was close to all the bars and restaurants, as well to the pier. Did not get soaps while room was made, and since reception closes early, one time we had no soaps for the night. Wifi was good, AC as well. Overall, it wasn't our most pleasant stay, but it had everything we needed.

6/10 Okay

Jari-Ville

Disliked: Cleanliness, staff & service
Cheap hotel, enough for sleeping
Small room but good for the price ratio. Location is in the middle of Phi Phi and very easy to get around to both sides of bay. WIFI keeps getting disconnected frequently, but works anyway. Bed is quite good for sleeping but a/c quite noisy. Sink did have problems, it leaked and water went down to sink very slowly. It took hour for water from brushing teeth to go down. Room number was I7, second floor. There was no cleaning for our stay 3 days, we didn't specifically ask for it either. Clean towels we got from downstairs reception when we asked for them. For this price we could stay here again.

10/10 Excellent

Paul, Hudson,Canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great neiborhood
It was great ,pleasant staff, and great night life on test beach , there is also a White Hotel 1 but are close together

6/10 Okay

Jure, Slovenia

Disliked: Staff & service
relatively good place
I've had some problems finding the hotel because the map location is completely wrong. Then I passed the white hotel 2 and the staff didn't speak any English. when I found the white hotel they told me my booking was relocated to the white hotel 2 because the #1 is full. other than that I didn't have any problems...the room was nice, location is in in the center but away enough that all the parties don't bother you if you want to sleep.

10/10 Excellent

jo, NSW Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel good location for young people
Moved us to the White hotel 2 but it was nicer there anyway. Good location, ended up staying an extra night phi phi is so lovely. Was a good hotel for a chilled out stay in phi phi. They cleaned the room everyday.

6/10 Okay

Kin Kei, Singapore

Liked: Room comfort
Disliked: Cleanliness, property conditions & facilities
Value for money hotel
Value for money. My hotel room door did not lock properly. Shower in the toilet is low pressure. But overall, decent and worth the money you pay

6/10 Okay

Jacqui

Disliked: Cleanliness, staff & service, property conditions & facilities
Just what we needed
Very central , room basic but clean. Was all that we needed as weren't looking to spend a lot of time in the hotel. Great stay loved the lively phi phi island !

8/10 Good

lucy , UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel
Great location and easy to find. A 2 minute walk to the bars and 5 minute walk to the beach. Room was spacious with a good bathroom - perfect little bit of luxury for two backpackers :-)

8/10 Good

Cheyenne, Pitt Meadows, BC

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great for Young Travelers
My boyfriend and I stayed here for 5 days and had an absolute blast! this hotel is located in the heart of all the fun. If you don't like partying and aren't good with people partying until the wee hours then I don't suggest you stay here..because you can hear people from the hotel room. It didn't bother us though, it wasn't that loud.

8/10 Good

Verified traveler

Liked: Cleanliness
Decently clean but loud.
The room was decently clean but quite loud because of nearby bars. Also FYI, you have to take your shoes off at the entrance. The price and location are pretty average.

8/10 Good

Jonathan, Kent

Liked: Staff & service, room comfort
Could use a lick of paint but 90% perfect
Perfect location as next to all the main bars but not too noisy and 5 min walk to the beach. Yes this hotel may be a little expensive for what it is as it's a little dated in the interior and bathroom but we had maid service daily and free towels and toiletries. We were previously worried about staying here because of previous comments but the staff were very friendly and helped call my previous hotel in krabi where I had left my passport. Excellent air con and hot showers.

6/10 Okay

Renato Murillo, Brazil

Liked: Property conditions & facilities
expensive for the quality
it's OK hotel but so expensive for the price and not have breakfast but I think that every hotel in koh phi phi island is expensive. the room is clean. the bathroom needs more attention and the TV have just channel in Thai language.

8/10 Good

Frank, USA

Liked: Cleanliness, property conditions & facilities, room comfort
Nice room
Nice room, ice cold ac and very fast wifi. Hot shower too. Central location, about 10 minute walk to the pier.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel in the thick of it
This is a great budget hotel in the middle of Ton Sai. It's close to all the bars and restaurants, so you could hear some noise at night. That seems to be the way in Phi Phi - you either stay in the middle and enjoy the nightlife, or you need to get a taxi boat from further away. You get the peace there but have to fork out to go out at night. The White hotel was nice and clean, minimal but had everything we needed. Would recommend if you are on a budget.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2018

8/10 Good

Aurelie

Disliked: Cleanliness, staff & service
Il est vrai que c'est un bon compromis pour y dormir une nuit ou deux. L'accueil n'est pas génial, pas de service petit déjeuner, le ménage vraiment vite fait. Ce lieu ne vend pas du tout de rêve, ce qui est embêtant quand on est sur cette île...il y a des spots un peu plus cher avec piscine à débordement et vue sur l'île...

6/10 Okay

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel bem localizado
Ótima localização e quarto grande. As camas eram desconfortáveis e o staff era extremamente rude, mas está próximo ao lugar onde o ferry chega ( 10 min andando ), ou seja, é conveniente. Tem um 7 eleven ao lado também.

6/10 Okay

Verified traveler

Disliked: Cleanliness, staff & service, room comfort
Ok for the price
A decent hotel for the price. Great location. Our room didn't get cleaned for the whole three days. They could at least change sheets and towels and bring more toilet paper without the guests having to ask for it. Seemed like the hoasts didn't even care about their guests. However, I forgot my phone's memory card in my room after we had checked out, and when I came back to ask for it they had found it. So I'm really glad about that, otherwise I would have lost over 4000 photos.

6/10 Okay

Hernan

Liked: Room comfort
Hotel basico cerca de todo
Lo justo y necesario. Paredes descascaradas olor a humedad al prender A/C. Cama gigante y comodisima

6/10 Okay

Verified traveler

8/10 Good

Verified traveler

6/10 Okay

Albino, Portugal

Liked: Room comfort
Boa relação preço/qualidade
Hotel tranquilo mesmo no meio da vida noturna

8/10 Good

in, tyo

繁華街の中のホテル
部屋は冷蔵庫、金庫、エアコン、シャワー、トイレも問題ないです。ピアから歩いて、５分ぐらいで、まわりにスーパー、レストラン、マッサージ、ショッピング、なんでもあります。

8/10 Good

Lukas

Liked: Cleanliness, room comfort

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

4/10 Poor

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Für einen kurzen Aufenthalt okay!
Die Zimmer sind okay, wenn man sich nur zum schlafen aufhält! Preis-Leistungs-Verhältnis zu teuer! Strom und sogar Wasser ging zeitweise nicht!

10/10 Excellent

Jana, Хельсинки

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Хороший недорогой отель в центре
расположение прекрасно в самом центре. Единственное, пришли в отель White House, а нас послали в White House 2...но найти было не сложно.

4/10 Poor

Verified traveler

Disliked: Cleanliness, staff & service
Bueno
Es lindo lugar, cómodo y seguro. Nosotros justo estuvimos una semana en la que la recepcionista se tomó vacaciones, así que vimos mucha desorganización y desatención. Estuvimos 4 días y ninguno de los días hicieron el servicio de limpieza y la reposición del agua mineral embotellada que enumeran dentro de los servicios que incluye el precio. El router del wifi está ubicado en la recepción y la señal es baja y no llega a las habitaciones. Lo mejor del hotel, es que comparte la recepción con una miniagencia de viajes, atendida por Susan, una thailandesa muy simpática y servicial! Realmente nos quedamos en este Hotel porque Susan nos vibró muy buena energía, caso contrario hubiéramos estado la mitad de las noches allí.

6/10 Okay

Verified traveler

2/10 Terrible

Verified traveler

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

8/10 Good

Märtha, Varberg

Liked: Room comfort
Fantastiskt läge
Ett litet och mysigt hotell mitt på Phi Phi! Fantastiskt läge på denna fantastiska ö! Ligger nära piren där båtarna kommer in och där man kan ta båtar till long beach!

8/10 Good

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Grymt läge!
The white hotel ligger väldigt centralt på huvudgatan. Men man störs inte av ljudet från barer eller annat. Allt ligger nära stranden, barer restaurang samt hamnen. Personalen märks inte av alls så kan inte säga något om servicen, sen bäddar de bara om sängen, så du får inga nya sängkläder under din vistelse. men jag är väldigt nöjd med hotellet och rekommenderar det starkt!

6/10 Okay

Verified traveler

Disliked: Cleanliness, staff & service, room comfort
trop cher pour ce que c'est
Nous avions réservé une chambre dans cet hotel où nous devions passer 3 nuits et finalement nous en avons passé qu'une à cause du bruit excessif des alentours. Chambre acceptable mais salle de bain horrible, moisissure, cheveux, toute petite avec douche italienne, le tuyau de douche fuyait. Je déconseille cet hotel. Nous avons ensuite trouvé un autre hôtel bien plus sympa avec piscine au même tarif avec petit dej inclus