Outdoor pool, sun loungers
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Reviews of Neptune's Villa

3 out of 5
Neptune's Villa
110/1 Moo 6 (Haad Rin Nai) Baan Tai, Ko Pha-ngan, Surat Thani

Reviews

8.2

Very Good

Rating 10 - Excellent. 52 out of 136 reviews" "
Rating 8 - Good. 53 out of 136 reviews" "
Rating 6 - Okay. 21 out of 136 reviews" "
Rating 4 - Poor. 7 out of 136 reviews" "
Rating 2 - Terrible. 3 out of 136 reviews" "

8.4/10

Cleanliness

8.4/10

Staff & service

7.2/10

Amenities

8.0/10

Property conditions & facilities

10/10

Eco-friendliness

Reviews

10/10 Excellent

Nikki

Traveled with partner
Liked: Property conditions & facilities
Property was beautiful, house keeping staff cleaned suite daily, everyone very kind, great location
Stayed 3 nights in Feb 2024

2/10 Terrible

Aaron

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2022

10/10 Excellent

Anna

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
15 min walk to the Full Moon Party. Quiet. Good breakfast. Personal arranged our transfer to Phuket. Clean. Well maintained pool. Would stay again.
Stayed 1 night in Dec 2021

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice pool, walking distance
Rooms were clean with enough room for two people. Close to everything, 5 minute walk to haad rin beach. Nice pool with a bar. Breakfast was not great.
Stayed 2 nights in Feb 2020

10/10 Excellent

Ian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A short walk to the main drinking areas for the full moon parties. Hotel helped arrange our forward journey. Nice breakfast - not buffet. But was more than enough. Room was clean - comfortable bed. Pool closed at 8pm which was good. Everyone who stays there is young - dont bother going there for a chilled stay. But you knew that when you booked for the island.
Stayed 2 nights in Jan 2020

10/10 Excellent

Alana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fab stay!
Stay was fab, hotel is perfect. Nice and clean. Lovely pool area. Only slight criticism is the pillows on the bed they are very hard! Otherwise, all good! Only a short couple min walk away from full moon party but still far enough away not to hear everything! :-) Highly recommend
Stayed 2 nights in Jan 2020

8/10 Good

Hai

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Take a room not a bungalow!
Like 2 different hotels, the bungalow part looks like a jungle, with small, not so comfy bungalows, the room part with the big pool view is a different story and is very nice, spacious rooms. Breakfast is very basic
Stayed 3 nights in Jul 2019

6/10 Okay

Lee, Abu Dhabi

Liked: Cleanliness, staff & service, property conditions & facilities
This place must get pounded by the Full Moon Party people. There are restrictive rules everywhere reminding you how to behave like an adult. It's too bad they have to deal with this. I was there in the low season. However, the rules are the same. The pool closes too early, and it is not on the beach as Expedia might tell you. It IS on A beach, but not THE beach. It's not a swimming beach with amenities. You will have a 3km walk to Haad Rin beach. Not a big deal, but there are hotels there for $5 more that are right on the actual beach. The reception staff is really nice.
Stayed 3 nights in Jun 2019

6/10 Okay

Verified traveler

Traveled with partner
Liked: Amenities, property conditions & facilities
Disliked: Staff & service
First and foremost, Neptune's Villa is a great bargain. We had an ocean view room with a huge balcony during the Full Moon Festival in peak season for about $100 per night, for 2 nights. For contrast, the fancy resorts cost upwards of $800 per night with a 5 night minimum. The pool area was nice, the restaurant served decent food, and the property is right off the beach and a pleasant 10 - 15 minute walk to the Full Moon Festival. Awesome. Some of the negatives to be aware of: * The hot water heater in the shower didn't work the entire time we were there, so it was cold showers the whole time. I didn't really mind because the AC didn't really work so the room was sweltering hot, but my wife wasn't happy about it. * The AC was pretty ineffective, and since they require that it be completely off when you're not in the room it was never really a comfortable temperature. * Staff weren't particularly friendly, and didn't go out of their way to help. That's fine - it's a great bargain so you shouldn't expect a lot in that department - however it bit us in the ass because we asked, on check-in, for them to arrange for a taxi for us on check-out to our ferry on the other side of the island. They agreed, and said to be in the lobby at 9am that morning. The cab never arrived, so we ended up having to eat the ferry tickets we'd purchased and buy some on a different boat. Not a catastrophe - we made our flight - but the front desk clerk was completely unsympathetic. So, 3 stars.
Stayed 2 nights in Feb 2019

4/10 Poor

Stan, Moscow, Russia

Traveled with family
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Not impressed with the property. Cleaning is so so, breakfast is average, very limited and contains with eggs only. Location is remode from the rest places of the island. But the hotel's stuff is polite & friendly.
Stayed 12 nights in Feb 2019

4/10 Poor

Eugene, NYC, USA

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
We've stayed at this hotel for over 3 weeks and our expectations based on Expedia's reviews were higher... First, the positive things: a lot of trees around, you feel like you're in the jungles; the stuff was most of the time nice and polite. The negative things are: room cleanness (we would rate it 5 out of 10), the soap dispenser was empty despite on the cleaning, needed to ask for it at the desk; not all towels were placed back after the cleaning (2 total towels, after cleaning it was only 1, but 2 beds and 2 people in the room) and a lot of other small things. Shower is very bad (almost no pressure). Location is disappointing as well, there is nothing to do in Haad Rin unless you're going to the Fullmoon Party (and staying at the hotel for 2 days) or you need a bike to go around the island. Breakfast is a disappointment as well, very limited and average tasting, almost no selection except eggs. Wouldn't stay there again!
Stayed 24 nights in Jan 2019

8/10 Good

Verified traveler

Stayed 3 nights in Jan 2019

8/10 Good

Verified traveler

Stayed 3 nights in Jan 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Jan 2019

10/10 Excellent

RAJEEVA RAJ

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Recommended for happy'stay.
The stay was very good. The choice of food just adequate. The hotel does not provide with toilet paper, milk creamer, soap . One of the staff was unhelpful . with Knowledge of english poor. Overay value for money. Strongly recommend
Stayed 3 nights in Jan 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2019

10/10 Excellent

michel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pool awesome
Stayed 1 night in Jan 2019

8/10 Good

Verified traveler

Stayed 2 nights in Dec 2018

10/10 Excellent

Elise

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bungalow
The villas were very nice and close to the water for the sunset. Staff were really nice and accomodation
Stayed 5 nights in Nov 2018

10/10 Excellent

Brett A

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed for Full Moon Party
We stayed for 2 nights and really enjoyed the hotel. Room was simple, but clean and comfortable. Very good breakfast included and nice pool. The staff was helpful and friendly! Location was truly perfect for attending full moon party, but want to be in a quieter area a short walk away.
Stayed 2 nights in Nov 2018

6/10 Okay

Verified traveler

Liked: Staff & service, room comfort
Stayed 3 nights in Sep 2018

6/10 Okay

Renee

If the rooms were cleaned everyday and dustbins emptied everyday it would of been a lot better
Stayed 4 nights in Aug 2018

10/10 Excellent

Matthewjacob, New York

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff was very friendly and accommodating. Pool is nice and the dry cleaning service on the property was good too. Overall a nice place to stay. Very close to the pier and can easily rent a bike a few feet down from check in and zip all over the island.
Stayed 2 nights in Aug 2018

8/10 Good

Narisorn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good and clean room. Friendly staffs.
Good clean room with big balcony on 3rd floor. 2 beds in room. Nice small pool and jacuzzi. Location is quite close to Had rin walking about 10 minutes. Beach near resort is not so good for swimming.
Stayed 3 nights in Jul 2018

8/10 Good

Verified traveler

Liked: Staff & service, property conditions & facilities

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean Nice room
Friendly staff, great pool and clean room. Only thing is the stairs. We got the room at 4F and there is a long steep stairs way to walk to the top everyday. Others are perfect.
Stayed 3 nights in Mar 2018

2/10 Terrible

Jackie, london UK

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Disapponting and Misrepresentation
The superior sea view room has slanted view of the room from the entrance outside. Bathroom are shabby, sheets not clean. Our slippers and sandals got stolen from outside the room. We had a medical emergency, had booked the ferry transfers, informed the hotel when the emergency happened and they were fully aware of the seriousness and still would not refund us the ferry fare.
Stayed 3 nights in Jan 2018

10/10 Excellent

mayan

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel
Great location near the full moon party. Great pool. Excellent service staff. Such a great hotel for staying.
Stayed 3 nights in Aug 2017

10/10 Excellent

AJ

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

AJ

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome Stay.
Stayed in room overlooking street. Great place ! Very nice staff ! Perfect Location. I booked 8 stayed 12.

10/10 Excellent

Sophie Paz Berrios

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Experience!
We arrived the day before our booking for the full moon party and there was no accommodation on the island, they let us store our baggage in a secure room and sleep in the foyer. The next day we were due to check in at 2 pm but there was an early check out and they prepared a room for us at 8 am. The carried out bags and only woke us when the room was ready. The staff were constantly helpful, smiling and efficient. This room was a good size. With excellent a/c. A lovely en suite and very clean throughout. Breakfast was perfect! Walking distance to full moon party and neighbouring clean, nice beaches. I would stay here again.

8/10 Good

Mel n dave

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing accomodating and convenient location
Staff are bilingual amazing and very accomodating. Not to mention friendly. Facilities are very clean and maintained. And the location is very convenient without being right in the midst of party central. Only a 5 minute walk to full moon party beach. Would definitely stay here again.

10/10 Excellent

Hadas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice. Great atmosphere
Super friendly stuff, great service: front desk, pool, housekeeping. Very nice room. Big, clean, good energies, balcony Great pool, and our room was 2 meters from it, open the door and jump into The only bad thing was strange and not nice smell at the blanket and edges of the sheets :/

2/10 Terrible

Yonatan

Disliked: Staff & service
bad
Bad hotel. Bad staff. Avoid it . We slept there one night and moved to sunrise resort for the same price but much better. If you have an extra budget fo to bayshore resort. Both are at the other side with better beach . Better pool and much nicer staff

8/10 Good

Josefin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

4/10 Poor

Emma, Ireland

Disliked: Staff & service
Completely Overpriced!!! Avoid!!!
Wanted to spend my last few days in Thailand in a nice place. Paid almost €500 to stay here for 3 nights. Paid for a sea view room which I did not get. When I complained, they completely ignored me and didn't try to solve the problem whatsoever, blamed me not getting the actual room I booked on an air con problem but were not willing to compensate me for this in any way. To make matters worse they never mentioned it or asked me how I was for the full 3 days. I was so annoyed by the experience. The room was clean but very basic. Nothing at all fancy. Pool is only standard. Places for half the price have just the same facilities. Will not be staying here ever again in the future and would not recommend it. Total rip off.

10/10 Excellent

Eoghan, Ireland

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean, secure and comfortable
Close enough to walk to Haad Rin beach for the full moon, but far enough away to have a good sleep and chill out. Pool is amazing.

6/10 Okay

Jessica, Israel

Liked: Staff & service
Good stop for Full Moon
Stayed in the dorms. Nice bed, good airco. Every person gets a safe. The bathroom is next to the room so very easy. Good for Full Moon but you may share the room with drunk party kids! Pool and breakfast are nice. Had to book 3 days through the website but if you pop by the night of Full Moon, you can get a room for 1000 bath/1night.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The pool is really nice.
Great swimming pool. Good location to watch sunset.

10/10 Excellent

Sander

Liked: Cleanliness, property conditions & facilities, room comfort

8/10 Good

Karri, Phang-Nga

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Relaxed people and great location
The hotel was overally awesome. The cheap price allowed us young people to spend two nights at a great location with affordable costs. The hotel also attracts easy minded and relaxed travelers, which makes the athmosphere nice. Besides the hotel, the hotel pool was a great place to relax on some days. Hotel restaurant had a solid breakfast, although they were a little shy on the bacon, which was a shame because bacon is close to my hearth.

10/10 Excellent

R Bradley, Atlanta, GA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Option Near Haad Rin Beach
A friend and I stayed 4 nights at the Neptune and were very pleased with our stay. We stayed in the villa section which was very scenic with a great little balcony overlooking the tropical tree canopy. The room was a good size and although not new it was clean and the in-room safe was a nice amenity. The shower had a tankless heater and although pressure was low (common on the island I'm sure) it was adequate. The air conditioner was adequate, although it would shut off when the room was vacated so it frequently had to re-cool the room; the lowest temp it could reach was 23C/73F (in Jan). I only had the breakfast once, but it was good and the restaurant has a nice view. Laundry was available and very cheap (same price as local alternatives) with same day service. The pool was excellent...very clean and a large size (I actually preferred it to the beach). Finally, the staff was excellent with making suggestions and they even graciously arranged to ship a painting to me that I accidentally left by the desk. So, if you want a nice place to stay near Haad Rin beach that's a great value I would definitely recommend Neptune's Villa.

8/10 Good

Stephanie, Leeds

Liked: Cleanliness, staff & service, property conditions & facilities
We stayed for the full moon party. The hotel was very nice with an excellent pool to relax during the day. The hotel staff were excellent. We would definitely stay here again.

8/10 Good

Marinela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Yuval

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Jessica, Cleveland, Ohio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing!!!!!!
Neptune's villa was amazing! My bungalow was gorgeous and the staff are extremely helpful! Especially Tony, he made me feel so welcomed and was accomadting with all my needs. Stay here!

10/10 Excellent

Angel, U.S.A.

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Solo getaway
I booked a bed in the dorm room, but was upgraded to a single bungalow. Overall, the stay was great! Very comfortable, great staff and beautiful calm view. I went in between moon parties so the environment was more calm (which I wanted). But if people are hoping for a yoga/cleanse type of get away checkout the northwest and/or southeast parts of the island. Wasn't aware this was located in the party area of the island. But Neptune does not have a party vibe. Great place!

8/10 Good

rafay

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Eric, Calgary AB Canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Peace in Haad Rin
Amazing place to stay in Haad Rin. Within walking distance of everything. A great place to stay if you want to go to the full moon parties but be able to leave for some quiet afterwards. The rooms were surprisingly large and offered a view of Haad Rin and the Sea. The staff were friendly and helpful. The room was kept very clean.