Superior Twin Room | Desk, iron/ironing board, rollaway beds, free WiFi
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Reviews of De Elements Business Hotel Kuala Lumpur

3 out of 5
De Elements Business Hotel Kuala Lumpur
30, Jalan Tasik Utama 10, Medan Niaga Tasik Damai Sungai Besi, Kuala Lumpur

Reviews

7.6

Good

Rating 10 - Excellent. 21 out of 75 reviews" "
Rating 8 - Good. 24 out of 75 reviews" "
Rating 6 - Okay. 22 out of 75 reviews" "
Rating 4 - Poor. 5 out of 75 reviews" "
Rating 2 - Terrible. 3 out of 75 reviews" "

7.8/10

Cleanliness

7.4/10

Staff & service

6.4/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Joshua

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Perfect hotel for the price, spacious, great wifi and A/C, comfortable bed and smiley staff. What else do you need?! Very close to Metro station as well.
Stayed 1 night in Jun 2023
Response from hotel on Jul 10, 2023
We place major focus on offering Memorable Experience to all our guests. We look forward to welcome you to stay with us again.

10/10 Excellent

Ya Wei

Liked: Cleanliness, staff & service, property conditions & facilities
Spacious non-smoking room with a fair amount of facilities given, i'm thankful that my room was clean and has no issue of aircond, leaking or anything, thank you for the good experience here!
Stayed 1 night in Mar 2023
Response from hotel on Mar 20, 2023
We place major focus on offering Memorable Experience to all our guests. We look forward to welcome you to stay with us again.

8/10 Good

Suhashini

Traveled with family
Liked: Staff & service, property conditions & facilities, room comfort
Disliked: Cleanliness
Short stay at KL 3D2N
A convenient place to stay as there were so many shops nearby… So many eating place within walk-in distance. The staffs were friendly. The toile was super dirty. So much of fungus on the floor shower area glass panel. Though the toilet bowl was clean.
Stayed 2 nights in Jan 2023
Response from hotel on Feb 2, 2023
We place major focus on offering Memorable Experience to all our guests. We look forward to welcome you to stay with us again.

2/10 Terrible

Faez

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service
very disappointed because,,my booking room actually have window and wide area,,,but when check in,,there are no more that type of room,,,very disappointed
Stayed 1 night in Jul 2022
Response from hotel on Jul 27, 2022
tq please come again

6/10 Okay

Thean Sung

Stayed 1 night in May 2022
Response from hotel on Oct 11, 2022
We place major focus on offering Memorable Experience to all our guests. We look forward to welcome you to stay with us again.

6/10 Okay

Sarasafura

Stayed 1 night in Dec 2020
Response from hotel on Jul 15, 2022
We certainly look forward to welcome you to stay with us again

2/10 Terrible

Syauqey

Traveled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
bad experience
Very bad experience staying here... Bad check in and check out Doing strategy to gain extra income..
Stayed 1 night in Sep 2020
Response from FR on Sep 30, 2020
We certainly look forward to welcome you to stay with us again

2/10 Terrible

Verified traveler

Disliked: Staff & service, amenities, property conditions & facilities
Stayed 1 night in Nov 2019
Response from hotel on Aug 20, 2022
We certainly look forward to welcome you to stay with us again

6/10 Okay

Ryan

Liked: Property conditions & facilities, room comfort
Cheap and Easy Stay
Great location, lots of places to eat nearby.
Stayed 5 nights in Aug 2019
Response from The management on Feb 23, 2020
The strategic advantage of our hotel is our location

6/10 Okay

Verified traveler

Business traveler
Disliked: Cleanliness
Location as it’s near to my business unit. Also the price is attractive
Stayed 3 nights in Aug 2019
Response from The management on Feb 23, 2020
We certainly look forward to welcome you to stay with us again.

10/10 Excellent

Kun

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable and clean room as I have allergies so had an amazing sleep
Stayed 1 night in Jul 2019
Response from The Management on Feb 23, 2020
Our Top Priority is to offer comfortable rooms and beds at all times.

6/10 Okay

Xin Ying

Liked: Staff & service
Fair stay
Toilet was partially see through. Corridor was dirty. No room service.
Stayed 3 nights in Jun 2019
Response from hotel on Oct 11, 2022
We place major focus on offering Memorable Experience to all our guests. We look forward to welcome you to stay with us again.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Price is Right. Rooms are very small. Be prepared. Hot water was tepid.
Stayed 1 night in Mar 2019
Response from azmie on May 1, 2019
ok tq

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Mar 2019
Response from mie on May 1, 2019
ok tq

6/10 Okay

boon hua

Disliked: Cleanliness
Stayed 1 night in Jan 2019
Response from hotel on Oct 11, 2022
We place major focus on offering Memorable Experience to all our guests. We look forward to welcome you to stay with us again.

10/10 Excellent

Alan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2018
Response from hotel on Oct 11, 2022
We place major focus on offering Memorable Experience to all our guests. We look forward to welcome you to stay with us again.

10/10 Excellent

RNipe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
valuable stay for every single cent spent.
A very friendly so so helpful/understandable staffs attended during checkin and checkout. Strategic location closed to LRT stn and restaurants. Room was nice and clean as per advertised picture in the website. I love the design concept of toilet seperated between wet and dry area. Toothkit provided really make me happy compare to other hotel I stayed before. A suggestion to provide a coffee sache in every room is highly value added for me for the next stay. Can't wait to be back again for next trip. Thumbs up for the management of this hotel and their staffs for every single cents I have paid.
Stayed 1 night in Nov 2018
Response from hotel on Oct 11, 2022
We place major focus on offering Memorable Experience to all our guests. We look forward to welcome you to stay with us again.

6/10 Okay

Verified traveler

Just ok
Everything just normal. Nothing extraordinary or too bad.
Stayed 1 night in Feb 2018
Response from hotel on Oct 11, 2022
We place major focus on offering Memorable Experience to all our guests. We look forward to welcome you to stay with us again.

6/10 Okay

Leonard

Disliked: Cleanliness, staff & service
No housekeeping and towel renewal
No housekeeping. No change of towels even though receptionist says it is a daily task for the cleaner. Otherwise, it is ok.
Stayed 2 nights in Oct 2017

6/10 Okay

song yee

Stayed 1 night in Sep 2017

6/10 Okay

Verified traveler

Disliked: Cleanliness

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice basic hotel
This is a good, clean but basic hotel near the Bandar Tasik Selatan bus station. Our room was large and clean, but the toiletries provided were minimal (body gel only, no shampoo or conditioner). The air con was also not that good and is run on a 'put your key in a slot to operate' mode, which means your room will be quite hot for the first few hours (and it never got cool). Overall though, a good choice if you're catching an early bus to the Cameron Highlands the next day.

10/10 Excellent

wy1984, Singapore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good and comfortable stay
Room was clean and bed comfortable. Hotel is within walking distance to sungei besi lrt stn. will choose this hotel again if i need to stay at kl near this area.

6/10 Okay

Verified traveler

Liked: Staff & service, room comfort
Air conditioner is not functioning very well
Overall it's good, but the room is not cold enough.

6/10 Okay

Zakiah, KL

Liked: Cleanliness, room comfort
Disliked: Staff & service
Please provide more parking space for customer.
Room is nice and decoration is good but the aircond place is not suitable should put above tv so that night we slept in hot. There is no beverages for coffee 3in1 or tea perhaps sugar n creamer even budget hotel can provide that. No shampoo and travelling toiletries such as shampoo, cotton bud, shower cap and so on.

8/10 Good

Joanne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We booked a deluxe room for a little extra space. It has a unique split level design where we have to walk down 3 steps to get to the bedding area. Wifi signal is strong. The bathroom is beautiful. However during shower, water would flow out from the shower area and flood the whole bathroom. This is certainly an area that need improvement on. There are eateries suitable for different ethnic groups within short walking distance. For the price we pay, it is certainly a great choice of hotel.

6/10 Okay

Apple

Liked: Cleanliness, property conditions & facilities

10/10 Excellent

Natarajan, Singapore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel
Customer Service was more helpful. Rooms are well serviced. Surrounded by many shops. 24 hours eating restaurants. LRT to City available. Surrounding area Street lights are on always.

4/10 Poor

Azrul

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My fav hotel for weekend get-away
Room condition is good & new. Staffs are friendly. Alot of shops (food, dobi) near to hotel but not bigger shopping complex. very near to Bandar Tasik Selatan bus terminal.

8/10 Good

Chen Yongjie, Singapore

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
All's good except for service. Nice neighbourhood
It is a new hotel and I had a comfortable stay overall. The neighbourhood looks really good and convenient because it is a small town. Supper will be a spread of selection. If you want to go there via a cab, just let them know it is Lake Fields. Hotel counter service staff were not very helpful. I was there for check in but they seem more happy to chat amongst themselves. Security is good because you have to tap your card to access the lift and the room door has double lock. I gave all high ratings except service staff. Please take note you need to pay RM$100-/ as deposit.

8/10 Good

Nur Hidayah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent stay!
Maybe can consider giving coffee or tea sachets as complimentary for guests.

6/10 Okay

Tan

comfortable stay
hotel that value for the money, nice and comfortable

8/10 Good

Fazilah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Taxi service should be easier to access no matter
Stayed 3 day n 2 nights for my niece's wedding. Overall, its a great hotel to retreat.

8/10 Good

Lily, Hong Kong

Liked: Cleanliness, staff & service, room comfort
Room is clean and staff are friendly. Close to train station.

10/10 Excellent

MOHAMMAD MUSTAQIM

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Dirty towel and bedsheet/linen are CHARGEABLE!! What a way to take out customer's deposit..

8/10 Good

Umar Farooq, Perak

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stratgic location, easy to grab a meal (walking distance).. Need to improve on TV services (blur, limited channel)..only 1 access card being issued per room..

10/10 Excellent

Akram, Egypt

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Every thing was FINE. except for the refrigerator .. there s no fridge in the rooms...

4/10 Poor

WAN NUR HERLIENIE, Kemaman

Disliked: Cleanliness, staff & service
No additional access card for room. No refundable deposit because blanket dirty. Unacceptable.

8/10 Good

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort

8/10 Good

LEE WEE

Liked: Cleanliness, property conditions & facilities, room comfort

10/10 Excellent

Mohd Helmi, Tapah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Satisfies
Satisfied

8/10 Good

yeo, johor,malaysia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
clean, price low rate, comfort.
convenient

8/10 Good

Boon Qing

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Iqbal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

Verified traveler

Disliked: Room comfort
Comfort lacking
Air cond was not working. Was offered a change of rooms but we were already in our pj and were too tired to shift. Hotel management should check and make sure everything is in working order before they lease the room out.

10/10 Excellent

Shahmanizam, kota kinabalu

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pleasant Title
Its was a pleasant stay

8/10 Good

Tan, Penang

Liked: Staff & service, property conditions & facilities
Nice Hotel but a bit terrifying
stayed 2 night in this hotel, it is very nice, modern designed and attitude of staff is also nice as well, we felt safe when staying in this hotel because visitor cannot simply use the lift without access card. 1st night when we go in, we found a small crocroach on our bed, maybe this room is empty for too long time and it didn't really affect my impression to this hotel, then we was watching tv programme and suddenly it volume up itself, well maybe we pressed the button accidentally, so we also didnt really take it in mind. until 2nd night, we come back to hotel at around 1am, the lobby was empty, and feels like there are no one in the building (we didnt spotted any other guest for 2 days), and we on the tv as well and leave it opened when we sleep so that it won't too quiet during midnight, but when we wake up in the morning, the tv already switched off by itself, it is really terrifying~ but we decided to give a second chance on this hotel, so will come back again, just hope that won't face this problem again...