Kunstenkwartier Vacations

Rough, noisy area with exceptionally busy foot and vehicular traffic. The hotel itself was pleasant however. Our issue was not with the hotel but its location.

For those interested in shopping and "action", the location of this flat is excellent. The flat itself is laid out nicely and has a full bathroom up a set of stairs including a bath tub. The apartment has large windows with balconies and an open feel. The apartment is spacious. The kitchen was very good, with my only complaint being there was no way to make a real cup of coffee. A pour-over or press-pot would have helped. We ate breakfast and made dinner every night for two weeks...I appreciated the kitchen and table. The downside to the location is that all the action comes with noise. If you are a light sleeper bring ear-plugs. Also, there is no air conditioning and the apartment lacks fans. This creates a tension between keeping the apartment cool, but also quiet and bug-free especially at night. Finally, parking and driving in this area is very difficult, so be warned that if you need a car for certain activities that are outside of Antwerp, you will find it very cumbersome to keep a car with this flat.

A very good apart-hotel, beautiful interior fitout. The app is very useful, and explains how to use all the amenities in the room. The hotel is more beautiful than the pictures online. The room was very very big. Staff are very attentive and helpful, replying to WhatsApp messages quickly. The location is perfect, a 2 minute walk from the metro and close walk to Antwerps popular shopping city. If I had to be very picky, the only thing I would say is that some features offered online and via Expedia are outdated. For example, Expedia offer pay at the property however this is not possible as there is no concierge desk. So they will charge your card full payment a few days before your stay. Also, we were told a welcome bottle of champagne on check in, which we did not get. Also, the room was told to have SONOS (surround speakers) which we later found out is no longer a feature for their rooms. The websites need updating. However, that was not enough to ruin our stay. It was amazing and we will definitely be coming back.

Great central location but couple of issues - lights in bathroom didn't work, there was a massive ridge in the middle of the floor (trip hazard) & the fridge was not working - in fact it was running very hot & there was a burning smell in the unit (plastic was warping inside fridge around light) - a clear fire risk. When informed Smartflats simply thanked us for the info & made no attempt. to remedy or compensate. Poor service as we rented the apartment to prepare our own food & were limited.

We enjoyed this apartment. We cooked our own meals and the provided salt, pepper, and oil was great. It was close to everything.