Japanese Style Room with Japanese Private Stone Garden (42sqm) | Terrace/patio
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Reviews of Ryokan KANADE

4 out of 5
Ryokan KANADE
1-2, Okazaki Hoshojicho, Sakyo-ku, Kyoto, Kyoto

Reviews

9.2

Wonderful

Rating 10 - Excellent. 130 out of 191 reviews" "
Rating 8 - Good. 47 out of 191 reviews" "
Rating 6 - Okay. 9 out of 191 reviews" "
Rating 4 - Poor. 3 out of 191 reviews" "
Rating 2 - Terrible. 2 out of 191 reviews" "

9.8/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

9.6/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Juan

Stayed 1 night in Apr 2024

10/10 Excellent

Richard

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Loved Kanade
Excellent food and service in this traditional Japanese Ryokan Hotel. Also perfect location on a quiet street and very close to Kyoto’s most important Shrines and Temples. Highly recommended, would stay again!!!
Stayed 1 night in Feb 2024

10/10 Excellent

Nicholas

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a wonderful time at Kanade. Friendly staff, large clean room, and serene garden made for a relaxing stay. We also booked the private rooftop bath and traditional Japanese dinner once we arrived; both were excellent.
Stayed 2 nights in Oct 2023

10/10 Excellent

Taehwi, Coquitlam

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023

10/10 Excellent

Katayoun

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Traditionally and quiet and cozy place
Stayed 3 nights in Sep 2023

10/10 Excellent

Ivan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 1 night in Sep 2023

10/10 Excellent

Dylan

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The location of the hotel was off the beaten path. This resulted in the area being quite and relaxing. My room was clean and spacious with a clear view of a rather small, yet aesthetic, Japanese zen garden. What surprised me most was how comfortable the futons are. Only major issue is the lack of access to mainstream transportation. With only a few bus stops in the area longer trips across Kyoto may require one or two extra buses transfers.
Stayed 4 nights in Jul 2023

10/10 Excellent

Calvin

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very great for a Ryokan! Amazing to experience more of the culture. Was very clean and the staff were very friendly. Most of them spoke English quite well. A little disappointed that they won't hold onto your luggage after checkout but they do keep it if you are early for check in. I do wish they had mentioned previously on which nights they don't serve dinner because I was really excited to enjoy a traditional Ryokan meal. Some amenities are quite expensive. They also kind of exaggerated their views/Japanese garden/location in the advertisement but regardless it was cool. They also gave us kimnos which was amazing and the layout of the room was very well thought out. The beds were also very comfortable especially considering you are sleeping on a futon on the floor. Definitely would visit again.
Stayed 1 night in Jul 2023

8/10 Good

Ellen

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Unique Ryokan Experience
We wanted to try out the Ryokan experience but was disappointed that their onsen is not a true onsen (more like a private hot tub which one needs to pay and reserve). They also charged us 500 yen per person for our stay (which none of the other 3 hotels we stayed in Japan did). The Japanese breakfast was good but not sure I would do it again. Because it was a ryokan, the window shades are super thin (essentially paper?). Glad we brought some eyeshades! In addition, sitting can be uncomfortable as it is basically sitting on the floor. But like I said in the beginning, we just went for the experience. The Japanese garden is really pretty!
Stayed 1 night in Jun 2023
Response from 従業員一同 on Jul 2, 2023
Thank you very much for staying at the ancient capital Heian no Yado. We hope that your stay at our hotel will help you make memories of your trip to Kyoto. It is a special breakfast served by the head chef of a long-established restaurant in Kyoto, which is an aid to the kaiseki course meal for dinner, and has been well received by many people. We hope you will enjoy it. Summer in Japan is hot. I wish you good health and happiness. Please take care and come.The 500 yen is an accommodation tax, and you should definitely get it if you stay at a hotel in Kyoto.We will improve where we can.looking forward to seeing you coming again.

10/10 Excellent

Kenn

Liked: Cleanliness
Stayed 3 nights in Jun 2023
Response from 古都平安の宿KANADE on Jul 2, 2023
Thank you for staying at the ancient capital Heian no Yado. Thank you again for choosing our ryokan from among many. We are very happy to hear that you had a memorable stay.Please be careful not to lose your physical condition in the late autumn weather when the fallen leaves are scattered. please take care of yourself. We are looking forward to your stay.

10/10 Excellent

vananh

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice and quiet area, walkable to several attractions like philosopher’s path
Stayed 1 night in Jun 2023
Response from 古都平安の宿KANADE on Jul 2, 2023
Thank you for staying at the ancient capital Heian no Yado. Thank you again for choosing our ryokan from among many. We are very happy to hear that you had a memorable stay.Please be careful not to lose your physical condition in the late autumn weather when the fallen leaves are scattered. please take care of yourself. : Dear vananh, We are looking forward to your stay.

10/10 Excellent

Bradley

Stayed 1 night in May 2023

10/10 Excellent

Frances, Torrance

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The property was beautiful. They have a Japanese rock garden, great for taking pictures. The bathroom was large with soaking tub and separate shower in one room. Having a separate toilet room was convenient too. Hotel has yukata’s and slippers to wear. Customer service was superb!
Stayed 1 night in Jun 2023
Response from 古都平安の宿KANADE on Jun 10, 2023
平素はお世話になっております。さて、施設に最近ご宿泊されたお客様の口コミを確認しましたのでお知らせいたします。今後とも良いサービスに励みます。よろしくお願いいたします。

8/10 Good

Alicia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel is nice and offers a great chance to experience a traditional Japanese setting. We were a little frustrated as we paid extra to get a garden view room, however the room we were given was at the far end of the hotel and you actually couldn't see the garden out of it which was annoying and thus feel we were abit cheated on that front. But it's in a nice area and the staff were helpful and friendly
Stayed 3 nights in May 2023

10/10 Excellent

Winnifred

Stayed 1 night in Jan 2023

8/10 Good

chi wah

Liked: Staff & service
Stayed 3 nights in Nov 2022

4/10 Poor

alfonso

Stayed 1 night in Oct 2022

10/10 Excellent

Saswati

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Extremely clean hotel. Very good location, near museums. Hospitable staff. Fabulous experience.
Stayed 1 night in Sep 2022

10/10 Excellent

Amos

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2020
Response from Ryokan KANADE on Jun 13, 2020
Thank you very much for your stay at our ryokan and writing a review for us on your stay. We are very pleased to know you have enjoyed and you were satisfied with your stay. We sincerely hope you had memorable time here in Kyoto. We look forward to your next stay.

10/10 Excellent

Craig

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Authentic and Charming Ryokan
This ryokan is beautifully decorated, staffed by amazingly receptive and kind people, and provides an authentic experience in Kyoto in a quiet area. I had the pleasure of enjoying both dinner and breakfast, done in courses and I have to say both were top dining experiences for me. Even with some cancellations due to covid-19, the staff were responsive and well accommodating. I only stayed a night and I could have stayed a week. This is a perfect place for those trying to get an authentic kyoto experience away from the main city center but still close enough to do everything. The balcony onsen was more like a jacuzzi but still wonderful. The traditional clothes they provide for your stay was a nice touch I appreciated.
Balcony Onsen
Room
Room, very comfy
Lobby
Stayed 1 night in Feb 2020
Response from Ryokan Kanade Kyoto on Mar 9, 2020
Thank you very much for your stay at our ryokan and writing a review for us on your stay. We are very pleased and honored to know that you had enjoyed your stay here and had wonderful experience. We are also pleased to know you had enjoyed our dinner and breakfast. If you have a chance to visit Kyoto again, please drop by our ryokan. We look forward to your next stay. Ryokan Kanade Kyoto

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent Ryokan!
My wife had a long-standing desire to stay at a Japanese ryokan, so after searching for options, we found the Ryokan Kanade in Kyoto. Wow! What a great experience! We had a long travel day in getting to the ryokan (Hanoi - Seoul - Tokyo - Kyoto), so were exhausted when we finally arrived in the early evening. We were welcomed warmly by the owner, and as soon as we settled into our room, were treated to a sumptuous meal in their dining room (we had signed up for the breakfast and dinner option). The multiple courses were delicious, artfully displayed, and just what we needed after a long day. The rooms were larger than we had expected, tastefully appointed, and very comfortable. One night, we reserved one of several private bathing areas on the rooftop, which allowed us to take a traditional Japanese bath and then soak in a hot tub under the stars. So, with excellent food, sumptuous accommodations, super-friendly staff, and a good central location (though a bit hard to find initially), we'd give this our highest rating. We can't wait to return!
Stayed 3 nights in Dec 2019
Response from Ryokan Kanade Kyoto on Jan 9, 2020
Dear David, thank you very much for you stay and thank you very much for leaving a review for us. We are very glad to know you and your wife had a great ryokan experience at our place. Thank you very much for all the compliments. We will try our best make our ryokan more comfortable place for our guests to enjoy more their time. If you are visiting Kyoto again, please come visit our ryokan once again. We look forward to welcoming you anytime. Warm regards, Ryokan Kanade Kyoto

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fabulous chef’s dinner which we tried on 25/12. Daily breakfast was great too. Carpark close to hotel. V helpful n professional receptionist. Quiet n safe neighbourhood. Will come again!
Stayed 7 nights in Dec 2019
Response from Ryokan Kanade Kyoto on Jan 9, 2020
Dear Sir/Madam, than you very much for staying at our ryokan and leaving a review for us. We are very glad to hear you enjoyed our dinner and breakfast. We look forward to welcoming you soon again. Warm regards, Ryokan Kanade Kyoto

10/10 Excellent

LK, Ann Arbor, US

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Kyoto experience. The property is conveniently located in the city of Kyoto. Ryokan is perfect blend of tradition with modem convenience. It's very clean, offers exceptional Japanese breakfast. And after walking all day around he city, nice to spend time in the private jacuzzi on the roof of ryokan.
Stayed 3 nights in Dec 2019
Response from Ryokan Kanade Kyoto on Dec 21, 2019
Dear LK, thank you very much for staying at our ryokan and leaving a review for us. We are sincerely happy to hear you had great experience at our place and enjoyed our jacuzzi. Please come by us when you visit Kyoto again. We look forward to welcoming you back again soon.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The front desk staff were very attentive and helpful; with answers to
Stayed 2 nights in Sep 2019
Response from Ryokan Kanade Kyoto on Dec 21, 2019
Thank you very much for staying at our ryokan and leaving a review for us. We are very honored to hear you were satisfied with our service. Please come by us when you visit Kyoto again. We look forward to welcoming you back again soon.

10/10 Excellent

Jon, Fremont, CA

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was my first experience with a Ryokan, and I had a great time. Although very expensive, due to the fact that my girlfriend and I had tattoos, we were unable to enjoy public baths. The room was beautiful, and the have a private rooftop hot tub that can be reserved for 1 hour at a time daily. Breakfast and Dinner do cost extra, so expect to spend extra money once arriving. If spending $300/night is within your budget, this is an amazing experience.
Stayed 1 night in Oct 2019
Response from Ryokan Kanade Kyoto on Nov 10, 2019
Dear Jon on, thank you very much for staying at our ryokan and leaving us a sincere review. We are very glad to know you had enjoyed your trip here and had a unforgettable and memorable time in Kyoto. We look forward to seeing you again soon. Warm regards, Ryokan Kanade Kyoto

10/10 Excellent

Jorgie, Dallas,TX

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved everything from start to end! Such an amazing experience! I HIGHLY RECOMMEND
Stayed 2 nights in Sep 2019
Response from Ryokan Kanade on Oct 7, 2019
Dear Jorgie, thank you very much for your stay at our Ryokan, and thank you very much for leaving a nice review for us. We hope you had wonderful time here in Kyoto. We look forward to welcoming you back again.

8/10 Good

Jason

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2019
Response from Ryokan Kanade on Oct 7, 2019
Dear Jason, thank you very much for your stay at our Ryokan. How was your stay at our place? We sincerely hope you had enjoyed your trip here in Kyoto. We look forward to welcoming you back.

8/10 Good

Verified traveler

Stayed 3 nights in Sep 2019
Response from Ryokan KANADE on Oct 7, 2019
Dear sir/madam, thank you very much for your stay at our Ryokan, and leaving a review for us. We look forward to welcoming you back again.

10/10 Excellent

Verified traveler

Stayed 3 nights in Sep 2019
Response from Ryokan KANADE on Oct 7, 2019
Dear sir/madam, thank you very much for your your stay at our Ryokan. And we appreciate for your review for us. We look forward to welcoming you back again.

10/10 Excellent

Louai

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent choice
Excellent service. Very clean and organized. Beautiful and convenient location
Stayed 3 nights in Sep 2019
Response from Ryokan KANADE on Oct 7, 2019
Dear Louai, thank you very much for your stay at our place. We are glad you were satisfied with our service. We will make sure to improve our service for your next visit.

8/10 Good

Verified traveler

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Nice zen garden off the room. Outside bath requires a reservation. Room is small for 4 guests.
Stayed 2 nights in Sep 2019
Response from Ryokan KANADE on Oct 7, 2019
Dear sir/madam, thank you very much for your stay at our Ryokan. We are glad you enjoyed the garden at our Ryokan. We apologize that our bathroom was small for 4 guests. We look forward to welcoming you back again.

10/10 Excellent

Sonny

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pros: The staff was extremely helpful throughout our stay, they showed us transportation (from the property) and sightseeing tips around Kyoto. Absolutely loved the traditional breakfast and the outdoor spa! The Japanese garden is beautiful! Cons: The property is not located conveniently so it can only be accessed through buses / taxi.
Stayed 2 nights in Sep 2019
Response from Ryokan KANADE on Oct 9, 2019
Dear Sonny, thank you very much for your stay at our hotel and leaving a nice review for us. We are honored you liked our breakfast and outdoor spa. We are looking forward to welcoming you again.

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2019
Response from Ryokan KANADE on Oct 9, 2019
Dear sir/madam, thank you very much for your staying at our hotel. We sincerely hope you had enjoyed your trip here in Kyoto.

4/10 Poor

Verified traveler

Traveled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Awkward authenticity
Feels authentic but the service is awkward, felt like they didnt want non-japanese to eat there. They discouraged us from getting their breakfast. It’s also no frills, very basic hotel. Looks more cozy in the pictures. There is basically no lobby. It’s close to the center but not that close. Very residential.
Stayed 5 nights in May 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Sep 2019
Response from Ryokan KANADE on Oct 16, 2019
Dear Sir/Madam, thank you very much for your stay at our place and leaving a review for us. We sincerely hope you had wonderful time here at our Ryokan. There are many tourist spots such as The path of philosophy, Heian Shrine, and so on within walking distance. For your next visit, we would like to share more wonderful places for you to visit. Sincerely, Ryokkan KANADE

10/10 Excellent

nicolas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cozy and traditional room (decent size) with modern bathroom. Good location (less than 10min with the bus to Gion) in a quiet area. We took the room with the view on the beautiful garden. Good value for money. Good staff. We enjoyed our experience
Stayed 4 nights in Sep 2019
Response from Ryokan KANADE on Oct 9, 2019
Dear nicolas, thank you very much for staying at our Ryokan, and leaving a review for us. We are happy to hear you enjoyed your stay here. We look forward to welcoming you again.

8/10 Good

ella

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Sep 2019
Response from Ryokan KANADE on Oct 16, 2019
Dear ella, thank you very much for staying at our place and leaving a review for us. We sincerely hope you had enjoyed your trip. We will improve our service for your next visit.

2/10 Terrible

Verified traveler

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, amenities
No dinner and Onsen...................................
Stayed 1 night in Aug 2019

6/10 Okay

Woosub

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not worth the money
This is a relatively new ryokan built in 2017 that features a hybrid of modern amenities in a traditional ryokan style room. The place is very clean, rooms are spacious, baths are great, provided toiletries are high quality, and there is a beautiful stone garden and a rooftop open air bath available (which is just a Jacuzzi tub). Despite all the positive aspects of the ryokan, it left a very bitter taste in my mouth, as this place was meant to be the pinnacle of my trip in Japan. The description of the hotel said breakfast and dinner are available, so I thought that it would be included with the price of the booking. However, what you're not told when you book a room is that the price does not include meals and they must also be reserved in advance (5 nights prior for dinner and 1 night prior for breakfast). I even asked the receptionist about dinner when I checked in, and he explained that I couldn't get dinner here because I didn't make a reservation. You would think that he would suggest I make a reservation for breakfast at that point, but he just said "breakfast is ok" and let me go on my way. The next morning, I went down to the lobby to ask how long breakfast service will be open for and he tells me I cannot get breakfast here because I didn't make a reservation last night. For the price, this place is definitely not worth it. It doesn't get you the "traditional ryokan experience" and meals aren't even included in the price. Location isn't great either.
Stayed 1 night in Aug 2019

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
The place was beautiful. It had a beautiful garden. out back and the room was very pretty. The staff was very catering, especially for foreigners. What i wished expedia listed was that you had to book/reserve dinner 5 days ahead of time. When we got there, they told us dinner/breakfast was not included in my booking, which was a huge disappointment. But they helped us make a reservation at a kaiseki restaurant not too far away. You have to reserve a time slot for the hot tub upstairs. This was worth it even with the July summer heat at night. The staff also helped us get a taxi cab to our subway station. The only thing in the room that was a problem was the
Stayed 1 night in Jul 2019

10/10 Excellent

Sebastien Cherry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Jul 2019

10/10 Excellent

Charles

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Phenomenal Inn and incredible food
One of the best experiences we had in Japan. Just a really wonderful and special place to stay. We had THE best meal of our life at this Inn.
Stayed 1 night in Jul 2019

10/10 Excellent

Kristina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful ryokan and garden
Calm and nice place to stay. Loved the view and the neighbourhood is good to walk around in. Laundrette and convenience store nearby. Very kind hosts at the hotel.
Stayed 2 nights in Jul 2019

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was clean and ell managed. We were helped by the staff and with their information were able to catch a bus into Kyoto after a 3 minute walk. It was close to the city centre. we did not know you needed to book in 2 weeks in advance for dinner.
Stayed 3 nights in Jul 2019

10/10 Excellent

Verified traveler

Traveled with group, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
The hotel is beautiful and service is great! We had traditional Japanese breakfast at the hotel. It was excellent!
Stayed 3 nights in Jun 2019

8/10 Good

LR, USA

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
the place was beautiful, clean with beautiful gardens
Stayed 2 nights in Jun 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jun 2019

8/10 Good

Verified traveler

Stayed 4 nights in Jun 2019