Rooftop terrace

Reviews of Hotel Kuu Kyoto

3 out of 5
Hotel Kuu Kyoto
58 Shokuya-cho, Shimogyo-ku, Kyoto, Kyoto

Reviews

9.4

Exceptional

Rating 10 - Excellent. 188 out of 248 reviews" "
Rating 8 - Good. 50 out of 248 reviews" "
Rating 6 - Okay. 6 out of 248 reviews" "
Rating 4 - Poor. 3 out of 248 reviews" "
Rating 2 - Terrible. 1 out of 248 reviews" "

9.4/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Ran, Houston

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great! Will definitely stay here again when I come back to Kyoto. Great location for transportation and nice staff. Also very nice baths available for night time and morning time!
Stayed 1 night in May 2024
Response from HOTEL KUU KYOTO くちこみ担当 on May 15, 2024
Thank you very much for your wonderful feedback! We are delighted to hear that you had a great stay with us and that you found our location convenient for transportation.We are also pleased to know that you enjoyed our baths both in the morning and at night. Our big public bath has outdoor bath and a sauna room which free for enjoying for our every guest. We believe it's a special feature that truly enhances our guests' experiences, Our team strives to provide the best experience for our guests, and your kind words are truly encouraging.We look forward to welcoming you back on your next visit to Kyoto. If there is anything we can do to make your future stays even more enjoyable, please do not hesitate to let us know.Warm regards, Chen, Hotel Kuu Kyoto

10/10 Excellent

Susann

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was amazing and what really made me enjoy my stay!
Stayed 2 nights in Apr 2024
Response from HOTEL KUU KYOTO くちこみ担当 on May 14, 2024
Thank you so much for taking the time to share your experience with us. We are thrilled to hear that our staff played a key role in making your stay enjoyable. Our team works hard to provide a welcoming and friendly atmosphere, and it's rewarding to know that their efforts have made a positive impact on your visit.We believe that the heart of hospitality lies in the care and dedication of our team, and your kind words serve as a wonderful encouragement to all of us. Please rest assured that your compliments will be shared with the entire staff, as a testament to their hard work and commitment to excellence.We hope to have the pleasure of welcoming you back in the near future for another memorable stay. Should you need any assistance or have any special requests for your next visit, please do not hesitate to reach out to us.Warm regards, Chen,Hotel Kuu Kyoto

10/10 Excellent

Michael

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A beautiful well kept hotel. A treat after the ones we had in Tokyo.
Stayed 2 nights in May 2024
Response from HOTEL KUU KYOTO くちこみ担当 on May 10, 2024
Thank you so much for taking the time to share your experience with us. We are thrilled to hear that you found our hotel to be a beautiful and well-kept haven, especially after your travels in Tokyo. Our team works tirelessly to ensure that every guest has a memorable and comfortable stay, and it's truly rewarding to know that we were able to provide you with a treat during your journey.Should your travels bring you back, we look forward to welcoming you again with the same warmth and hospitality. Thank you once again for choosing to stay with us. We wish you safe and pleasant travels ahead.Warm regards,Chen,Hotel Kuu Kyoto

10/10 Excellent

Francis

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2024

10/10 Excellent

Miguel, Sunnyvale

Liked: Cleanliness, staff & service, property conditions & facilities
Very well located
Stayed 4 nights in Apr 2024
Response from HOTEL KUU KYOTO くちこみ担当 on Apr 30, 2024
Thank you so much for taking the time to share your feedback with us. We are thrilled to hear that you found our location to be very well situated for your needs. we are proud that our strategy location which 7minutes walk from Kyoto station and directly across from Higashi Honganji temple. Our team works hard to ensure that our guests can easily access the best of what the area has to offer, and it's rewarding to know that this aspect of your stay was a highlight. Whether it's the convenience to local attractions, dining, or shopping, we aim to provide an ideal base for our guests' adventures.Should your travels bring you back to our city, we hope to have the pleasure of welcoming you again. Please do not hesitate to reach out if there's anything we can assist you with in planning your next visit.Warm regards,Chen,Hotel Kuu Kyoto

10/10 Excellent

Tyler

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very helpful, for example with luggage delivery. Several staff spoke fluent English while others were patient with us who don’t speak very much Japanese.
Stayed 2 nights in Apr 2024
Response from HOTEL KUU KYOTO くちこみ担当 on Apr 26, 2024
Thank you very much for taking the time to share your experience with us. We are truly delighted to hear that you found our staff helpful, especially in assisting with luggage delivery. It is our utmost priority to ensure that all our guests feel welcomed and supported throughout their stay, regardless of the language they speak.We are proud to have team members who are fluent in English and others who, despite not being as fluent, strive to communicate effectively and patiently. It is heartening to know that their efforts made a positive impact on your stay.Please rest assured that your kind words will be shared with the entire team. They will be thrilled to know they were able to make your visit more comfortable and enjoyable.Should your travels bring you back to our city, we hope to have the pleasure of welcoming you again. We are always here to assist you in any way possible to ensure another memorable experience.Warm regards,Hotel Kuu Kyoto

8/10 Good

Javier

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel
Stayed 3 nights in Apr 2024
Response from HOTEL KUU KYOTO くちこみ担当 on Apr 18, 2024
Thank you very much for choosing HOTEL KUU KYOT for your recent stay and for taking the time to share your feedback with us. We are delighted to hear that you had a good experience.Thank you once again for your kind words. We look forward to the opportunity of serving you in the future.Warm regards,Chen,Hotel Kuu Kyoto

8/10 Good

Pedro Zavala

Stayed 1 night in Apr 2024
Response from Chen ,Hotel Kuu Kyoto on May 8, 2024
Thank you for staying at the Hotel Kuu Kyoto with us. we do feel happy that you did enjoy staying here. our staff are looking forward to your visiting again. Hotel Kuu Kyoto

10/10 Excellent

Sanjay

Stayed 2 nights in Mar 2024
Response from Chen ,Hotel Kuu Kyoto on Apr 19, 2024
Thank you very much for staying with us in Hotel Kuu Kyoto. Also, thank you for taking your precious time to give us wonderful score, We will continue to make efforts to encourage your satisfaction with customer's .We are looking forward to meeting you again .

4/10 Poor

Yan

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 3 nights in Mar 2024
Response from Chen on Apr 5, 2024
Thank you very much for choosing to stay in HOTEL KUU KYOTO. and thank you for taking your precious time to give us score. we do have another chance to serve you in better more and wish to see you again of your next Kyoto trip. Warmest regards,Hotel Kuu KYOTO

10/10 Excellent

Ricardo

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay, friendly staff, very close to the station, temple is at front, breakfast was great, facilities amazing, stayed with my family safe and close to stores.
Stayed 4 nights in Dec 2023
Response from Front desk LEE on Jan 11, 2024
Thank you so much for taking your precious time to write so nice comments for Hotel Kuu Kyoto. we are proudly to say that this is only just 7minutes by walk from our hotel to Kyoto station. Our Japanese style public baths are very popular popular with our guests, and a great way to warm up in the colder months. We hope you enjoyed your time in Kyoto and thank you very much for choosing to stay with us. Warmest regards, LEE Hotel Kuu Kyoto

10/10 Excellent

Troy

Traveled with family
Amazing. Great location. Great breakfast buffet. Service was excellent!
Stayed 4 nights in Dec 2023
Response from HOTEL KUU KYOTO on Dec 18, 2023
Thank you very much for leaving us such a positive review!Regarding the location, We are close to Kyoto station which gives easy access to the KIX airport and most of the famous spots in Kyoto! All information including restaurants around us are available at the front desk.We are so happy to know that you enjoyed your stay with us. We may not be able to solve every problem but we always try our best and do what we can do. Please do not hesitate to ask for any help.Once again thank you so much for your stay with us. It is our honor to be chosen for your precious moment. Best regards.

10/10 Excellent

Rory

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Try the onsen! Walking distance to train station.
Excellent location right in front of a temple. Several restaurants and shops within walking distance. The onsen was a very nice experience. Very clean and super relaxing. My only complaint would be the beds were too firm for our liking. Otherwise we would gladly stay there again.
Stayed 1 night in Nov 2023
Response from David, Hotel Kuu Kyoto on Dec 16, 2023
Thank you for your kind review. We are glad you enjoyed the location a short walk from Kyoto station and directly across from Higashi Honganji temple. Our Japanese style public bath is very popular and is a great way to relax after a long day. Thank you very much for staying with us and we hope to see you again. Best regards,DavidHOTEL KUU KYOTO

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2023
Response from YH Choi HOTEL KUU KYOTO on Jan 7, 2024
Thank you for your reviews. It is great to know that you enjoyed your stay with us.We are looking forward to seeing you again.

10/10 Excellent

Trinity

Stayed 2 nights in Nov 2023
Response from KIM on Jan 11, 2024
Dear GuestI’m so glad you enjoyed your stay. Your review and recommendation are welcomed and appreciated. Thank you for staying with us.Best,KIM

10/10 Excellent

CHIN LI ARIEL

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet location that is walkable to Kyoto station. Very accessible yet away from the city noises. Room is much larger than anywhere we've stayed in Japan (we booked the superior King). Walking distance to lots of eating places and recommend trying the local restaurants around the block if you're overwhelmed by theboptions at the train station.
Stayed 4 nights in Oct 2023
Response from HOTEL KUU KYOTO, KONISHI on Oct 30, 2023
Thank you for staying. The superior twin room is 21, and we are happy to hear that you satisfied with the room size. Also, thank you for mentioning that there are a lot of places to enjoy eating and drinking near the hotel and the station. We are glad to hear that you enjoyed some local restaurants over here. We are looking forward to welcome you back to our hotel in the near future. Best,

10/10 Excellent

Ashley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was perfect!!
Everything was wonderful!! The staff was so welcoming and kind. My husband has a peanut and tree nut allergy, and the staff went above and beyond to check which of their food contained nuts. The room was comfortable and adorable, and very clean. The brunch buffet was incredible too. Thank you for everything! We would highly recommend to anyone visiting Japan.
Stayed 4 nights in Oct 2023
Response from Chen Hotel Kuu Kyoto on Nov 14, 2023
Thank you for staying with us, and thank you for your kindness review. we are so happy that you did satisfaction with our service. we are honored to serve you. and thank you for enjoying our room. we hope we can add joy and touch to your holiday.we do happy to see you again of your further Kyoto travel and wish to has other chance to service you in more better. Warmest regards, ChenHotel Kuu Kyoto

10/10 Excellent

Geoffrey, San Antonio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service and a great value and location.
Stayed 6 nights in Oct 2023
Response from Front desk, Emily To on Oct 30, 2023
Thank you so much for your perfect score and nice comment for Hotel Kuu Kyoto.Our hotel is located right in front of Higashi Honganji Temple. Plus, this is just 7minutes by walk from Kyoto Station. We do wish every valued guest has a easy access to sightseeing destinations. Your great review is also our best motivation to keep up our good work.Once again, we do warmly welcome of your further Kyoto travel and wish to serve you again.Warmest wishes,Emily ToHotel Kuu Kyoto

10/10 Excellent

Donald, Sausalito

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful surprise!
Stayed 3 nights in Oct 2023
Response from Chen Hotel Kuu Kyoto on Oct 13, 2023
Dear Donald,Thank you so much for your feedback. we are so glad to hear that you enjoyed your stay.we are looking forward to welcoming you on your next stay with us.Beat regards,Chen HOTEL KUU KYOTO

10/10 Excellent

Ted

Liked: Cleanliness, staff & service, property conditions & facilities
It’s location was easy for sightseeing The hotel staff especially one young man went out of their way to help us! Being in our 80’s They made our experience exceptional getting taxis sending luggage and ordering Japan items online!
Stayed 4 nights in Oct 2023
Response from Front Desk YH Choi on Oct 24, 2023
Thank you very much for leaving us such a positive review!Regarding the location, We are close to Kyoto station which gives easy access to the KIX airport and most of the famous spots in Kyoto! All information including restaurants around us are available at the Front Desk.We are so happy to know that you enjoyed your stay with us. We may not be able to solve every problem but we always try our best and do what we can do. Please do not hesitate to ask for any help.Once again thank you so much for your stay with us. It is our honor to be chosen for your precious moment. Best regards,YH ChoiHOTEL KUU KYOTO

8/10 Good

Bernice

Traveled with family
Liked: Staff & service
Will come back again
Stayed 3 nights in Oct 2023
Response from Chen Hotel Kuu Kyoto on Oct 13, 2023
Dear Bernice,Thank you for your stay at Hotel Kuu Kyoto with us. we are delighted to note that you had a pleasant experience here.we do happy to see you again of your further Kyoto travel and wish to has other chance to service you in more better. Warmest regards, Chen Hotel Kuu Kyoto

8/10 Good

ANDREW

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from Chen ,Hotel Kuu Kyoto on Jan 14, 2024
Thank you for staying Hotel Kuu Kyoto with us . and thank you very much for your satisfaction with our hotel .We appreciate you rating us.we appreciate you rating us.we do warmly welcome of your further Kyoto trip and wish to serve you in more well. Warmest regards, Chen, Hotel Kuu Kyoto

10/10 Excellent

Momcilo

Traveled with family
Amazing location. Everything is so close and above all beautiful view across the hotel at one of the best temples in Kyoto area.
Stayed 4 nights in Sep 2023
Response from Chen Hotel Kuu Kyoto on Sep 22, 2023
Dear Momcilo, thank you so much for taking your precious time to write so nice comments for Hotel Kuu Kyoto. We do happy to hear from you that you did satisfy with our location. yes! we are proud that our strategy location which 7minutes walk from Kyoto station. and the best temples is Higashi Hongan-ji Temple. It is the biggest wooden entrance in Japan.Thank you and we do warmly welcome of your further Kyoto trip and have another opportunity to serve you. Warmest regards, Chen Hotel Kuu Kyoto

10/10 Excellent

Janet, Pleasanton

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great environment: quite, beautiful Excel service: get help anytime needed Delicious food: I like the breakfast, different varieties, very delicious Convenient: close to subway and JR train
Stayed 3 nights in Sep 2023
Response from Front YH Choi on Sep 10, 2023
Thank you very much for your absolutely positive reviews! We are really happy to hear that you enjoyed your stay with us. Please do not hesitate to ask for help or any information. We may not be able to give a perfect solution to everything but we always try our best. Regarding the breakfast, monthly fair is held and we provide various food including non-chemical organic salad, homemade breads and by-order dishes and dessert, etc.Lastly, we are close to the Kyoto Station and bus stops in Kyoto City which gives you an easy access to the airport and numerous famous spot.Thank you again for your comment. We are looking forward to seeing you again.Best regards,YH ChoiHOTEL KUU KYOTO

10/10 Excellent

CHEUK LING JACQUELINE

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A quiet place with friendly staff. We like the roof top and it is relaxing to sit there at night time to enjoy the atmosphere at koyto. Breakfast is nice and provides a variety of Japanese and western food. Overall, we recommend this hotel.
Stayed 2 nights in Aug 2023
Response from Chen, Hotel Kuu Kyoto on Aug 31, 2023
Dear CHEUK LINGThank you so much for your perfect score and kindly review for Hotel Kuu Kyoto. We do feel happy to hear you had a nice stay experience in here. and you did also enjoy our breakfast. Yes! Our breakfast provides various homemade food with monthly fair and daily dishes. Non-chemical organic salad, by-order dessert and food are available too. and it's so good that you can enjoy the roof top.thank yo so much again,we are looking forward to welcoming you on your next stay with us.with kindest regards, Chen Hotel Kuu Kyoto

8/10 Good

Cherry

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very cozy
Stayed 1 night in Jul 2023
Response from Front desk, Chen on Aug 16, 2023
Dear Cherrythank you for stay in hotel kuu kyoto with us.and thank you so much for your kindly review and score, we are looking forward to seeing you again.Best regards, Chen HOTEL KUU KYOTO

10/10 Excellent

DAYRO, Los Angeles

Liked: Staff & service, amenities, property conditions & facilities
This was my first stay at Hotel Kuu. The location is perfect, just 4-5 minutes' walk to Kyoto station and a block away from bus No 206 routes stop if you want to go to Gifu area.
Stayed 2 nights in Aug 2023
Response from Front desk, Chen on Aug 11, 2023
Dear DAYROThank you for stay at Hotel Kuu Kyoto with us. And thank you so much for your kindly review. we do feel happy to hear that you did satisfy with the location of the hotel . there are many bus stops near our hotel. making it easy to go to many attractions.We are looking forward to welcoming you on your next stay with us. see you later! Best regards, Chen Hotel Kuu Kyoto

10/10 Excellent

Sheri

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Jul 2023
Response from Chen ,Hotel Kuu Kyoto on Jan 17, 2024
Thank you for staying with Hotel Kuu Kyoto. and thank you so much for your perfect score for us.It is great that you did enjoy your stay here.It is our honor to be part of your precious moment in Kyoto.thank you and we do happy to serve you in well better in your next Kyoto trip. we are looking forward to seeing you again.Warmest regards, Chen Hotel Kuu Kyoto

10/10 Excellent

Anthony

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing customer service (well spoken English). Please understand that this property is quite old, as such, if you're looking for big rooms is not a place for you.
Stayed 2 nights in Jul 2023
Response from Front desk, Emily To on Sep 11, 2023
Thank you so much for your nice comment. We do feel happy to hear you had satisfy our customer service. For information, our hotel was opened since Sept 2017, but 3 years is under not in business. During this period, our hotel underwent major renovations.Once again, we do warmly welcome of your further Kyoto trip and wish to serve you in more better. Have a great day!Warmest wishes,Emily ToHotel Kuu Kyoto

10/10 Excellent

Chen

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff at the reception is superb! The hotel is within walking distance from the main train station. Since the train station is surrounded by a major department store (Isetan) and an underground shopping / dining complex called Porto - it’s very convenient to get your shopping and dining needs covered.
Stayed 6 nights in Jul 2023
Response from Chen,Hotel Kuu Kyoto on Jan 17, 2024
Thank you for your kindness review and perfect score. we are happy that you were satisfied with our staffs. we hope we can add joy and touch to your holiday. and we do feel proud and happy to hear that you were satisfied with our location.yes.our strategy location which 7minutes walk from Kyoto station.and directly opposite is HegashiHonganji temple. one again ,thank you and we are looking forward to seeing you again.Best regards, Chen,Hotel Kuu Kyoto

10/10 Excellent

Stan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very professional, and they spoke wonderful English, which was important to me as an American. The facility was beautiful and well kept, and for the price that I paid, it exceeded all of my expectations. 450 meters from Kyoto station with good restaurants close by, also a beautiful temple right across the street.
Stayed 3 nights in Jul 2023
Response from Front desk, Emily To on Aug 1, 2023
Thank you for your great review for Hotel Kuu Kyoto. We do feel proud to hear that you had nice stay experience in here. We do wish to recommend our Deluxe twin with Higashi Honganji temple view room (DTV) for your further stay, then you may have a fantastic temple view in whole day.Thank you and we do warmly welcome of your next Kyoto trip and wish can have another chance to serve you in more well.Warmest regards,Emily ToHotel Kuu Kyoto

8/10 Good

Cherry

Stayed 1 night in Jul 2023

8/10 Good

cherry

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room very clean
Stayed 1 night in Jul 2023
Response from Chen Hotel Kuu Kyoto on Jul 28, 2023
Dear cherry,thank you for your kind review and recommendation.we do feel happy to hear from you that you did satisfy with our Room. We are looking forward to welcoming you on your next stay with us. Best regards, Chen HOTEL KUU KYOTO

10/10 Excellent

Andrew

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Staff very helpful. Very clean.
Stayed 1 night in Jul 2023
Response from Front YH Choi on Jul 30, 2023
Thank you for leaving us your positive reviews!We are very close to Kyoto Station and bus stops heading to every famous sightseeing spots. Bus information and restaurant information are available at the Front Desk. Please do not hesitate to ask for any information or anything you need help on!Thank you for your feedback. We are looking forward to seeing you again in the future.Best regards,YH ChoiHOTEL KUU KYTOO

10/10 Excellent

Chen

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is very well managed - the staff at the reception are really nice! The location is great - you can walk from the train station to it!
Stayed 1 night in Jul 2023
Response from Front YH Choi on Jul 30, 2023
Thank you very much for your positive reviews! We are very close to Kyoto Station which gives you an easy access to the airport. At the same time, we are in front of a temple with the biggest wooden entrance in Japan and located in a quiet area. It is great to know that you enjoyed your stay with us. A satisfying stay is always our priority. Please do not hesitate to ask for help on anything like restaurant, traveling schedule, etc.Best regards,YH ChoiHOTEL KUU KYOTO

10/10 Excellent

Michael, Newport Beach

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Staff really nice here and very clean.
Stayed 1 night in Jul 2023
Response from YH Choi on Jul 28, 2023
Thank you very much for your positive review. We are happy to hear that you are satisfied with our service and the room. We always try our best to make everyone's stay memorable so please do not hesitate to ask for help on anything.Best regards,YH ChoiHOTEL KUU KYOTO

10/10 Excellent

Muhammad Ali Al Siddiq

Traveled with partner
Awesome
Stayed 2 nights in Jul 2023
Response from Chen Hotel Kuu Kyoto on Jul 19, 2023
Dear Muhammad, thank you so much for your stay with us, and thank you so much for your perfect score for Hotel Kuu Kyoto. We are looking forward to seeing you again. Best regards, Chen HOTEL KUU KYOTO

8/10 Good

Linhui Julie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jun 2023

10/10 Excellent

Mark

Stayed 1 night in Jul 2023

10/10 Excellent

Cleo

Liked: Cleanliness, staff & service, property conditions & facilities
The people and service were the best!
Stayed 2 nights in Jun 2023
Response from Chen ,Hotel Kuu Kyoto on Jun 27, 2023
Dear Cleo,thank you very much for your kindly review! It is great to know that you like your stay with us.Hotel Kuu Kyoto staffs are looking forward to seeing you again.Best regards,Chen Hotel Kuu Kyoto.

10/10 Excellent

Karen

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Had a fantastic stay here, a short walk to the station, and Kyoto sky tower. Comfortable beds , we had a private bathroom and also free to use Public baths the baths are divided by gender and are wonderful and relaxing, excellent place to stay, staff ver welcoming and helpful, we were able to hire a portable wifi which was great out and about recommend this hotel.
Stayed 3 nights in Jun 2023
Response from Front desk, Emily To on Jun 25, 2023
Thank you for your perfect scoring. We do feel happy to hear that you had a nice stay in here. Once again, we are looking forward of your further Kyoto and wish to have another chance to serve you again.Warmest regards,Emily ToHotel Kuu Kyoto

10/10 Excellent

Xin Fei

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great location within walking distance from Kyoto station. Love the hot spring onsen.
Stayed 3 nights in May 2023
Response from Front desk, Emily To on Jun 3, 2023
Dear valued guest,Thank you for your stay in Hotel Kuu Kyoto of your earlier Kyoto trip. We do feel happy to hear that you had a nice stay moments in here. Yes, our hotel has 2 type of public bath which is free enjoy for our every guest.Once again, thank you of your nice scoring. We do warmly welcome of your further Kyoto travel.Warmest regards,Emily ToHotel Kuu Kyoto

10/10 Excellent

Howard

Traveled with family
Liked: Staff & service, property conditions & facilities
Very quaint and reasonable Hotel directly accross street from Higashi Hogashi Shrine and few blocks from Kyoto Station
Stayed 5 nights in May 2023
Response from Emily To, Front Desk on May 27, 2023
Dear Mr Howard,Thank you for your perfect comment for Hotel Kuu Kyoto.We do happy to hear that you had a nice stay in here. Once again, we do warmly welcome of your next Kyoto travel and wish to get another chance to serve you in well.

10/10 Excellent

Horace

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Good price and friendly staff. Definitely recommend using the Onsen at least once
Stayed 4 nights in May 2023
Response from Chen Hotel Kuu Kyoto on May 23, 2023
Dear Horace,thank you so much for your nice review for Hotel Kuu Kyoto.It is great to hear that you enjoyed your stay with us.and we are looking forward to seeing you again in the future. Best regards,Chen Hotel Kuu Kyoto

8/10 Good

Vincent

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in May 2023

10/10 Excellent

John

Stayed 4 nights in May 2023

10/10 Excellent

Roy

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Could not have picked a place to stay in Kyoto six minute walk to Kyoto station in Kyoto tower. Got the moon, looking out towards the temple which was wonderful. The staff and facility are excellent. Even took a vantage of the bathhouse. Centrally located within a 30 minute radius of pretty much anywhere you want to go. Also a bike rental about 100 yards down the street for ¥1000 a day, which was a great way to get around to even have a night drive since we had to leave early in the morning, I cannot say more about the hotel and the people do yourself a favor and book this place
Stayed 3 nights in Apr 2023
Response from Front desk, Emily To on May 17, 2023
Thank you so much for your nice comment for Hotel Kuu Kyoto. We do feel happy to hear that you had a nice stay in here.Once again, there are no words that can express our gratitude and we do warmly welcome of your further Kyoto trip and wish to serve you in more better

10/10 Excellent

Roy

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
This place is great close to everything especially trains . View of temple across the street is nice and the staff is excellent would definitely stay here again if I come back to Kyoto
Stayed 1 night in Apr 2023
Response from Front desk, Chen To on Apr 30, 2023
Dear Roy,Thank you so much for your nice comment for hotel kuu kyoto. we do happy to hear from you that you did satisfy with our hotel location.and our staff.we do looking forwards of your next Kyoto trip. Warmest regards, Chen To Hotel Kuu Kyoto

8/10 Good

Lijun

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff members are very friendly and helpful, the hotel is only 5 years old, facilities have been maintained quite new and clean, the SPA and Sauna are the add-on and nice feature, the room we stay is not big but ok.
Stayed 14 nights in Apr 2023
Response from Chen To Hotel Kuu Kyoto on May 5, 2023
Dear LijunThank you for staying with us and for your kind review . we are so happy to hear that you did satisfy of our hotel and our staff.as well as yes for our bath. Thank you once again for your review and for your patronage; and we are looking forward to welcoming you on your next stay with us. with kindest regards,Chen To Hotel Kuu Kyoto

10/10 Excellent

Leslie, DARLINGHURST

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Onsen on site, great breakfast, lovely room and friendly staff
Stayed 3 nights in Apr 2023
Response from Front desk, Chen To on May 1, 2023
Dear LeslieThank you very much for choosing to stay in our hotel.we do feel happy to hear that you did satisfy with our hotel public bath,buffet breakfast,room and our staff.we do looking forward of your next Kyoto travel and do wish have another opportunity to serve you well. Warmest regards, Chen To Hotel Kuu Kyoto