Property grounds

Reviews of Lake Placid Inn: Residences

3 out of 5
Lake Placid Inn: Residences
2050 Saranac Ave, Lake Placid, NY

Reviews

8.8

Excellent

Rating 10 - Excellent. 141 out of 233 reviews" "
Rating 8 - Good. 56 out of 233 reviews" "
Rating 6 - Okay. 22 out of 233 reviews" "
Rating 4 - Poor. 7 out of 233 reviews" "
Rating 2 - Terrible. 7 out of 233 reviews" "

9.0/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Allyson

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The rooms are similar to small apartments. they have a living room and kitchen along with a large bathroom and large room. absolutely fantastic and beautiful place. it is a 5 minute drive from all the restaurants and shops
Stayed 1 night in Apr 2024
Response from John on Apr 15, 2024
Thank you, Allyson, for sharing your experience with us. We're thrilled to hear that you enjoyed our spacious rooms and found them to be fantastic and beautiful. It's great to know that you appreciated the amenities and the convenient location. We look forward to welcoming you back for another fantastic stay in the future!

10/10 Excellent

Kim

Renovated and excellent layout. Lots of great amenities-bbq and fire pit. Great location across from Grocery store. We would stay again! Only issues are check in is off site and parking difficult.
Stayed 3 nights in Mar 2024
Response from John on Apr 2, 2024
Thank you for your review, Kim. We're thrilled to hear that you enjoyed our renovated accommodations and the amenities we offer, such as the BBQ and fire pit. We appreciate your feedback regarding the check-in process and parking challenges. We understand the importance of providing a smooth and convenient experience for our guests, and we'll take your comments into consideration for future improvements. We hope to have the pleasure of welcoming you back for another enjoyable stay in the future!

8/10 Good

Robert

Stayed 1 night in Mar 2024
Response from John on Apr 2, 2024
Thank you for your feedback, Robert. We appreciate your review and are glad to hear that you had a positive experience overall. If there are any specific areas where you feel we could improve and earn that extra star, please don't hesitate to let us know. We value your input and hope to have the opportunity to host you again in the future.

10/10 Excellent

Andrew

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Feb 2024
Response from John on Feb 16, 2024
Thank you, Andrew, for your 5-star review! We're thrilled to hear that you had a positive experience during your stay. If there's anything else we can do to make your next visit even better, please let us know. We appreciate your feedback and look forward to welcoming you back soon.

10/10 Excellent

Melissa

Traveled with family
Liked: Cleanliness, room comfort
Stayed 3 nights in Feb 2024
Response from John on Feb 14, 2024
Dear Melissa,Thank you for sharing your perfect rating on Hotels.com! We're thrilled to know that you had a wonderful experience during your stay with us.If there's anything specific you particularly enjoyed or any suggestions you have for us to further enhance our guests' experiences, please feel free to let us know.We appreciate your feedback and hope to have the pleasure of welcoming you back for another fantastic stay!Warm regards.

8/10 Good

Crystal

Traveled with family
Liked: Room comfort
Disliked: Cleanliness
Everything about this place was great, except the cleanliness. The garbage was full in the kitchen and stink. We only had the bathroom garbage to put our stuff. The floors and shower were dirty and things like dirt, hair and hair bands. Some dishes were put back dirty and there was a broken cup. If clean, I would recommend this and would look forward to coming back. However, cleanliness is one of our top priorities and this failed.
Stayed 1 night in Feb 2024
Response from John on Feb 9, 2024
Dear Crystal,Thank you for taking the time to share your feedback with us. We're glad to hear that you found many aspects of your stay to be great, but we apologize for falling short of your expectations in terms of cleanliness.Please know that we take cleanliness very seriously, and we regret that we did not meet your standards on this occasion. Your comments have been shared with our housekeeping team to ensure that such issues are addressed promptly and that our standards are upheld at all times.We understand that cleanliness is a top priority for our guests, and we are committed to improving in this area to ensure that all future stays meet or exceed your expectations. We appreciate your valuable feedback and hope to have the opportunity to welcome you back for a much-improved experience in the future.Warm regards.

8/10 Good

Ka Ling Carol, Hastings on Hudson

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
we stayed at the 2-bedroom apartment, it has a full kitchen, a big dining table and the sitting area with TV. Conditions are new and stylist, bathrooms are spacious and clean. So that worked really well for us a family of 5. no meal service on the property, but some restaurants and a big supermarket nearby.
Stayed 1 night in Jan 2024
Response from John on Jan 31, 2024
Dear Ka Ling Carol,Thank you for choosing to stay at our 2-bedroom apartment and for taking the time to share your feedback on Expedia. We're glad to hear that the amenities, including the full kitchen, big dining table, and sitting area with TV, worked well for your family of 5.We're pleased that you found the conditions new, stylish, and the bathrooms spacious and clean. Your comments regarding the absence of meal service on the property and the nearby restaurant and supermarket options are appreciated.We value your feedback and hope to have the opportunity to welcome you and your family back for another pleasant stay in the future.Warm regards.

8/10 Good

Philip

Traveled with family
Liked: Amenities
Clean. Comfortable. Limited parking. Need to check in, in Lake Placid Hotel a couple miles away. Minor issues not perfect (TV crooked and not correctable, can opener did not work). Very nice place.
Stayed 1 night in Jan 2024
Response from John on Jan 23, 2024
Dear Philip,Thank you for choosing to stay with us and for taking the time to share your feedback on Expedia. We appreciate your positive comments regarding the cleanliness and comfort of our property.We apologize for any inconvenience you experienced with limited parking and the need to check in at our Lake Placid Hotel a couple of miles away. Your feedback about the TV and can opener issues is noted, and we will work to address these to enhance the overall guest experience.We're glad to hear you found our place very nice despite these minor issues. We hope to have the opportunity to welcome you back and provide an even more enjoyable stay in the future.Warm regards.

10/10 Excellent

Sergey

Liked: Property conditions & facilities
Stayed 2 nights in Jan 2024
Response from John on Jan 17, 2024
Dear Sergey,Thank you for taking the time to share your 5 out of 5 review on Expedia! We're delighted to see your positive feedback, and we appreciate you choosing our hotel for your stay.If there are any specific aspects of your experience that you particularly enjoyed or if you have any suggestions for how we can continue to provide excellent service, we would love to hear from you.We value your feedback and hope to have the pleasure of welcoming you back for another enjoyable stay in the future.

10/10 Excellent

Suki

Traveled with family
Liked: Cleanliness, room comfort
Stayed 3 nights in Dec 2023
Response from John on Jan 2, 2024
Dear Suki,Thank you for sharing your perfect 10/10 rating on Hotels.com! We're thrilled to see that you had an exceptional experience during your stay at Lake Placid Inn.If there are specific aspects of your stay that stood out to you or any highlights you'd like to share, we'd love to hear more. Your feedback is valuable as we continually strive to provide the best possible experience for our guests.We appreciate your choice to stay with us, and we look forward to welcoming you back to Lake Placid Inn on your next visit. If there's anything we can do to make your next stay even more enjoyable, please feel free to let us know.Thank you once again for your kind words and for choosing us as your accommodation in Lake Placid.Warm regards,Lake Placid Inn Management

8/10 Good

Kezia

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Very nice and cozy place. Incredibly clean and spacious. Nice and close to Main Street which has nice shops and scenery. Wifi connection was not the best as we lost connection quite often. Otherwise, it was a wonderful place!
Stayed 1 night in Dec 2023
Response from John on Dec 22, 2023
Dear Kezia,Thank you for sharing your feedback on Expedia! We appreciate your positive review and are glad to hear that you found Lake Placid Inn to be a very nice and cozy place. We're pleased that you enjoyed the cleanliness and spaciousness, as well as the convenient location close to Main Street.We apologize for any inconvenience you experienced with the WiFi connection. Your feedback is valuable, and we'll look into this issue to ensure a more seamless experience for our guests.If there's anything else you'd like to share or if there are specific improvements you'd suggest, please feel free to let us know. We value your input and hope to have the opportunity to welcome you back to Lake Placid Inn in the future.Thank you for choosing us, and we wish you safe travels ahead.Warm regards,Lake Placid Inn Management

8/10 Good

joseph

Liked: Cleanliness, room comfort
Dim lighting in General....light out in the bathroom. No hotel service as far as vleaning or fresh towels daily. Over all ok lication to far to walk to downtown area. Felt like an apartment rater than a vacation getaway experience.
Stayed 2 nights in Nov 2023
Response from John on Nov 20, 2023
Dear Joseph,Thank you for sharing your recent experience with us. We appreciate your feedback, and we're sorry to hear about the issues you encountered during your stay.Regarding the lighting concerns and lack of daily cleaning service, we apologize for any inconvenience caused. We are committed to providing a comfortable and well-maintained environment for our guests, and your comments will be shared with our team to address and improve these aspects.We would like to clarify that our accommodations are advertised as apartment suites, and it is explicitly communicated that there are no daily hotel services available. We understand that this distinction may have affected your expectations, and we appreciate your understanding.We value your feedback, as it helps us identify areas for improvement. If you have any further comments or if there's anything specific you would like to discuss, please feel free to contact our management team directly.Thank you for choosing to stay with us, and we hope to have the opportunity to welcome you back for a more positive experience in the future.

10/10 Excellent

Mary

Stayed 3 nights in Nov 2023
Response from John on Nov 29, 2023
Dear Mary,Thank you for your wonderful 5-star review! We're thrilled to hear that you had a positive experience during your stay. If there are any specific aspects of your visit that stood out to you or if there's anything you'd like to share, please feel free to let us know.Your feedback is important to us, and we hope to have the pleasure of welcoming you back in the future. If there's anything we can do to make your next stay even more enjoyable, please don't hesitate to reach out.Warm regards,

10/10 Excellent

Frank

Stayed 2 nights in Sep 2023
Response from John on Oct 18, 2023
Thank you for your excellent rating, Frank! We're thrilled that you had a fantastic stay. If you have any specific comments or suggestions to share, please don't hesitate to let us know. We look forward to the opportunity to host you again in the future.

10/10 Excellent

Mathieu

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The room was not ready at the stated time. I had to wait an hour before the room was ready. Otherwise, it was perfect.
Stayed 1 night in Oct 2023
Response from John on Oct 18, 2023
Thank you for your positive review, Mathieu. We're pleased to hear that your overall experience was perfect. However, we apologize for the delay in having your room ready at the stated time. Your feedback is valuable, and we will use it to ensure a smoother check-in process for our guests in the future.We look forward to the opportunity to host you again, and if you have any specific comments or suggestions, please feel free to share them with us.Thank you for choosing our property, and we can't wait to welcome you back.Warm regards,

6/10 Okay

manupreet

Stayed 3 nights in Oct 2023
Response from John on Nov 6, 2023
We appreciate your feedback, Manupreet. If there were specific aspects of your stay that you'd like to share or if there's anything we can do to improve your experience in the future, please feel free to provide more details. Your comments are valuable to us, and we are committed to making every guest's stay as enjoyable as possible.

10/10 Excellent

Min

Stayed 2 nights in Oct 2023
Response from John on Oct 30, 2023
Thank you for taking the time to leave a 5 out of 5 rating for your recent stay at our property. We appreciate your positive feedback and are glad to know that you had an enjoyable experience.If you have any specific comments or details you'd like to share about your stay or if there's anything more we can do to make your next stay even better, please don't hesitate to let us know.We hope to have the pleasure of hosting you again in the future. Have a great day!

10/10 Excellent

Robert

Liked: Cleanliness, room comfort
Stayed 1 night in Oct 2023
Response from John on Oct 9, 2023
Dear Robert,Thank you for your perfect 10 out of 10 rating and for choosing to stay with us. We are delighted to hear that you had an outstanding experience during your visit.Your positive feedback is greatly appreciated, and it encourages us to continue delivering the best possible service and accommodations. If you have any specific comments or suggestions you'd like to share to help us maintain this high standard, please feel free to do so.We look forward to the opportunity of welcoming you back for another exceptional stay in the future.Best regards

8/10 Good

Verified traveler

Liked: Cleanliness, room comfort
It was beautiful and the room was so nice.
Stayed 1 night in Oct 2023
Response from John on Oct 9, 2023
Dear Valued Guest, Thank you for taking the time to share your feedback on your recent stay with us. Your 8 out of 10 rating is appreciated, and we're pleased to hear that you found the surroundings beautiful and your room nice.If there are any specific comments or suggestions you'd like to share to help us improve and enhance your experience in the future, please feel free to do so. Your feedback is invaluable to us as we strive to meet our guests' expectations.We hope to have the opportunity to welcome you back for an even more satisfying stay on your next visit.Best regards

10/10 Excellent

Anthony

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Excellent self contained modern appartment. Well situated on expansive grounds down to the river. Convenient fot supermarket etc.,
Stayed 2 nights in Oct 2023
Response from John on Oct 4, 2023
Dear Anthony,We sincerely appreciate your 5 out of 5 rating and the time you took to leave a review following your recent stay at our modern apartment. Your feedback means a lot to us.It's fantastic to hear that you found the apartment excellent and well-situated on our expansive grounds leading to the river. We strive to provide a peaceful and beautiful environment for our guests to enjoy.The convenience of being near a supermarket and other amenities is something we're glad you found valuable during your stay. We want to ensure that all your needs are met.Thank you for choosing to stay with us, and we hope to have the pleasure of hosting you again in the future. If there's anything specific you'd like to see or if you have any further feedback to share, please don't hesitate to reach out. Safe travels!Best regards

8/10 Good

Kathy

Traveled with family
Liked: Cleanliness, room comfort
Stayed 1 night in Sep 2023
Response from John on Oct 4, 2023
Dear Kathy,Thank you for taking the time to review your recent stay with us on Hotels.com. We appreciate your feedback, and your 8 out of 10 rating.We're pleased to know you chose to stay with us, and we'd love to hear more about your experience. If you have any specific comments or suggestions that could help us improve, please don't hesitate to share. Your insights are valuable to us, and we aim to provide the best possible experience for our guests.We hope you had an overall enjoyable stay, and if you decide to visit us again in the future, we'll be here to ensure your experience is even better.Thank you for your visit and for choosing our establishment. Safe travels and see you again soon!Best regards

8/10 Good

Stephen

Traveled with family
Liked: Cleanliness, room comfort
Nice stay
Rated less than excellent only because the TVs did not work. Also had a slightly noisy bathroom door
Stayed 2 nights in Sep 2023
Response from Polina on Sep 19, 2023
Dear Stephen, Thank you for taking the time to review our property!We are glad you enjoyed your stay with us overall and will be happy to welcome you again when you are in Lake Placid. Thank you!

10/10 Excellent

sandy

Stayed 1 night in Sep 2023
Response from John on Oct 9, 2023
Dear Sandy,Thank you for taking the time to share your feedback following your recent stay with us. We're delighted to see your 5 out of 5 rating, and we appreciate your positive comments.Your feedback is greatly valued, and it motivates us to continue providing exceptional service and accommodations for our guests. If you have any specific comments or suggestions you'd like to share to help us maintain this high standard, please feel free to do so.We look forward to the pleasure of welcoming you back for another outstanding stay in the future.Best regards

2/10 Terrible

Kristyn

Traveled with family
Disliked: Cleanliness, property conditions & facilities
Lack of communication. Front desk employee very rude.
Stayed 1 night in Sep 2023
Response from Polina on Sep 19, 2023
Hello Kristyn, We are very disappointed that you found our service to be below your standards. We would like to know more. Please email us with your phone number or email address so our manager can discuss all issues personally. Thank you!

8/10 Good

Britt

Liked: Cleanliness, room comfort
The “cabin” was clean, in great condition, and convenient for our needs. The Televisions weren’t functional because of a recent storm, but everything else was great. This is an ideal setup for an extended stay.
Stayed 1 night in Sep 2023
Response from Polina on Sep 13, 2023
Dear Britt, Thank you for taking the time to review our property!We are glad you enjoyed your stay with us and will be happy to welcome you again when you are in Lake Placid. Thank you!

10/10 Excellent

Lois

Traveled with partner
Liked: Amenities, property conditions & facilities
We had some trouble with the door key and it was dark when we arrived. You must use key in door handle which we could not see! Night time lighting near your door could be better. There is no one on site you have to go to the boutique hotel for your key. Didn’t like that much . The room was well equipped and very clean!
Stayed 1 night in Aug 2023
Response from Polina on Sep 13, 2023
Dear Lois, Thank you for taking the time to review our property!We are glad you enjoyed your stay with us overall and will be happy to welcome you again when you are in Lake Placid. Thank you!

6/10 Okay

Peter

Traveled with family
Liked: Cleanliness
No Wi-Fi inside, only a signal outside the room. AC extremely loud.
Stayed 2 nights in Aug 2023
Response from Polina on Sep 4, 2023
Dear Peter, Thank you for your feedback!We are sorry your stay at our property was not up to par. Please note this information has been passed on to our management. We hope you give us another chance to make it up to you. Thank you!

10/10 Excellent

Elysia

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Perfect place for a luxurious base camp for hicking! We had a great stay and would go back for sure!
Stayed 2 nights in Aug 2023
Response from Polina on Aug 19, 2023
Dear Elysia, Thank you for your feedback!We are glad you enjoyed your stay with us and will be happy to be your home away from home when you are in Lake Placid. Thank you!

8/10 Good

Joan

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Aside from electric storms that caused the wifi and tv to explode…lol
Stayed 4 nights in Aug 2023
Response from Polina on Aug 19, 2023
Dear Joan, Thank you for your feedback!We are glad you enjoyed your stay with us and will be happy to welcome you again when you are in Lake Placid. Thank you!

8/10 Good

CARL

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
remodeled recently.
Stayed 3 nights in Jul 2023
Response from Polina on Aug 6, 2023
Dear Carl,Thank you for your feedback!We are glad you enjoyed your stay with us and will be happy to welcome you again when you are in Lake Placid. Thank you!

10/10 Excellent

Mary

Liked: Cleanliness, room comfort
Accommodations were nice. Everything was well outfitted (kitchen, towels, etc.). Looked very clean (with the exception of the couch). Only complaint was the couch cushions were dirty - looked like they needed a strong vacuuming or upholstery cleaning. The property is well maintained. The fire pit / bar-b-que area would be more inviting if it were screened from the street more by trees (preferably) or a fence. All in all, we would stay there again. Good value for what’s basically an outfitted apartment.
Stayed 4 nights in Jul 2023
Response from Polina on Jul 31, 2023
Dear Mary, Thank you for your wonderful detailed review!We are glad you enjoyed your stay with us and will be happy to be your home away from home when you are in Lake Placid. We hope your next stay is just around the corner. We are looking forward to welcoming you again!Thank you!

10/10 Excellent

Stephan

Liked: Cleanliness, room comfort
Stayed 2 nights in Jul 2023
Response from Polina on Jul 29, 2023
Dear Stephan, Thank you for giving us a perfect rating!We are glad you enjoyed your stay with us and will be happy to welcome you again when you are in Lake Placid. Thank you!

10/10 Excellent

David

Liked: Cleanliness, property conditions & facilities
I would stay again.
Stayed 1 night in Jul 2023
Response from Polina on Jul 29, 2023
Dear David, Thank you for your feedback!We are glad you enjoyed your stay with us and will be happy to be your home away from home when you are in Lake Placid. Thank you!

8/10 Good

James

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Studio apartment was very nice, perfect size for what we needed and the bed was very comfortable. There was a wet dog odor upon arrival that lingered our whole stay. Besides that it was a great experience and would consider staying again.
Response from Polina on Jul 22, 2023
Dear James, Thank you for your feedback!We are glad you enjoyed your stay with us overall and will be happy to welcome you again when you are in Lake Placid. Thank you!

6/10 Okay

Colette

Stayed 2 nights in Jul 2023
Response from Polina on Jul 14, 2023
Dear Colette, Thank you for taking the time to rate our property!We are sorry that your stay at the property was not up to par and we would like to know more. Please email us with a phone number or email address so our manager can discuss all issues personally. Thank you!

10/10 Excellent

Jean

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Loved this place, will surely come back. A short walk to Mirror Drive which is the main route for dining. A home away from home.
Stayed 2 nights in Jun 2023
Response from Polina on Jun 30, 2023
Dear Jean, Thank you for your wonderful review!We are glad you enjoyed your stay with us and will be happy to be your home away from home when you are in Lake Placid. Thank you!

8/10 Good

Mariola

Stayed 2 nights in Mar 2022

10/10 Excellent

Ingrid

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great place, very clean and completely updated unit. Close to town and hiking. The only inconvenience is that the check in/office is not at the property, but they sent us a reminder about it the day before, so that was great.
Stayed 2 nights in Oct 2022
Response from Polina on Oct 24, 2022
Dear Ingrid, Thank you for taking the time to review our property!We are glad you enjoyed your stay and will be happy to welcome you again when you are in Lake Placid. Thank you!

10/10 Excellent

Whitney

Business traveler
Liked: Cleanliness, room comfort
Stayed 2 nights in Aug 2022
Response from John G - General Manager on Sep 10, 2022
Thank you for a perfect score, Whitney. We are thrilled that you enjoyed your stay with us as much as we enjoyed having you. We hope you come back soon!

8/10 Good

Drane

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 3 nights in Aug 2022

6/10 Okay

Cai

Traveled with family
Liked: Amenities, property conditions & facilities
Not the same as the pictures showed while I was booking. Very disappointed. Not the same as described. Disappointed.
Stayed 2 nights in Aug 2022
Response from Polina on Aug 28, 2022
Dear Cai, We appreciate you taking the time to provide us with such candid feedback of your stay. We are very sorry that your stay did not meet expectations. Please email us with a phone number or email address so our hotel manager can discuss all issues personally. Thank you!

8/10 Good

Rachael

Traveled with family
Liked: Amenities, property conditions & facilities
House was very spacious, air condition was nice and cool, free trolley pick up nearby, kids loved fire pit and creek. The only flaw was the floors were filthy. Seemed as if never mopped. I actually cleaned floors on my hands and knees because my families feet were black from the floors!
Stayed 7 nights in Aug 2022
Response from Polina on Aug 25, 2022
Dear Rachael, Thank you for taking the time to review our property!We are glad you enjoyed your stay with us overall and will be happy to welcome you again when you are in Lake Placid. Thank you!

10/10 Excellent

Ryan

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Lisa was a huge help when we ran in to some potential car trouble - can’t thank her enough. Property was great over oak; could use more towels for a multi day stay.
Stayed 2 nights in Aug 2022
Response from Polina on Aug 9, 2022
Dear Ryan, Thank you for your wonderful review! We are glad you enjoyed your stay with us will be happy to welcome you again when you are in Lake Placid. Thank you!

6/10 Okay

Kelly

Liked: Cleanliness, room comfort
Wanted to like the place
The rooms were really nice; we enjoyed having a kitchen. The dishwasher didn't work, but maintenance arrived quickly to resolve. There wasn't enough toilet paper stocked, and the bedroom TV was almost falling off the wall and didn't have instruction to access the cable or any other viewing options. Could have overlooked these, but then was charged an additional $80 for a cleaning fee. This isn't posted on the hotels.com site, and isn't included in the per night rate listed. After pre-paying almost $400/night I was very disappointed to receive another charge I wasn't expecting.
Stayed 4 nights in Jul 2022

10/10 Excellent

Sean R

Liked: Cleanliness, room comfort
Stayed 7 nights in Jul 2022
Response from Polina on Jul 26, 2022
Dear Sean, Thank you for giving us a perfect rating! We are glad you enjoyed your stay with us and will be happy to welcome you again when you are in Lake Placid. Thank you!

6/10 Okay

Terri

Traveled with family
Liked: Cleanliness
Disliked: Property conditions & facilities
I like that the property seemed newly renovated but the workmanship was horrible. We were on the first floor and you could hear kids running around so it was loud when we were trying to sleep. Conveniently located and clean.
Stayed 2 nights in Jul 2022
Response from Polina on Jul 15, 2022
Dear Terri, Thank you for your feedback! We are very sorry that several things throughout your stay did not meet your expectations. Please note that your concern has been passed on to management. We hope you give us another chance to make it up to you. Thank you!

4/10 Poor

Antonio

Traveled with family
Liked: Amenities
Disliked: Cleanliness
The concept is excellent. Property is well laid out and has a lot of room. However it is not well maintained with spaces in the flooring and unfinished spots throughout. And I do not believe the flooring is level. Nevertheless, I didn't like that I had to register two miles away from the property, and I didn't like the fact that the WIFI didn't work.
Stayed 1 night in Jul 2022
Response from Polina on Jul 15, 2022
Dear Anthonio, Thank you for your feedback! We apologize for any inconveniences during your stay as we are in the process of renovation. We hope you give us another chance to make it up to you. Thank you!

8/10 Good

Asaph

Liked: Cleanliness, property conditions & facilities
Stayed 4 nights in Jul 2022

8/10 Good

Arthur

Stayed 1 night in Jul 2022
Response from Polina on Jul 15, 2022
Dear Arthur, Thank you for taking the time to rate our property! We are glad you enjoyed your stay with us overall and will be happy to welcome you again when you are in Lake Placid. Thank you!

8/10 Good

allison

Traveled with family
Liked: Cleanliness, room comfort
Stayed 1 night in Jul 2022
Response from Polina on Jul 12, 2022
Dear Allison, Thank you for giving us a perfect rating! We are glad you enjoyed your stay with us and will be happy to welcome you again when you are in Lake Placid. Thank you!