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Reviews of Express Inn

2.5 out of 5
Express Inn
400 NJ-70, Lakehurst, NJ

Reviews

6.2
Rating 10 - Excellent. 34 out of 136 reviews" "
Rating 8 - Good. 26 out of 136 reviews" "
Rating 6 - Okay. 25 out of 136 reviews" "
Rating 4 - Poor. 20 out of 136 reviews" "
Rating 2 - Terrible. 31 out of 136 reviews" "

6.2/10

Cleanliness

6.8/10

Staff & service

5.4/10

Amenities

6.0/10

Property conditions & facilities

5.2/10

Eco-friendliness

Reviews

10/10 Excellent

Shane, Howell

Business traveler, Traveled with pets, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff here is amazing I am happy to say this place was wonderful. I highly recommend
Stayed 1 night in Apr 2024

2/10 Terrible

Shane, Howell

Stayed 1 night in Apr 2024

4/10 Poor

Brayner

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I felt unsafe around the area
Stayed 1 night in Feb 2024

2/10 Terrible

Germaine

Stayed 1 night in Dec 2023

2/10 Terrible

Ablam

Disliked: Cleanliness, amenities, property conditions & facilities
Smelling cigarette No iron No outlet close to the bed Dirty place
Stayed 1 night in Dec 2023

4/10 Poor

Alan

Business traveler
Disliked: Cleanliness, amenities, property conditions & facilities
Stayed here 4 times over the last 2 months. first room was okay. Place is old needs to be updated but was fairly clean and doable for the price. second time the room was not quite as good as the first. again very old. The bathroom fixtures are like from the 50s but doable again for the price. third time. I stayed here not so good. The room I had. The towel rack was broken off. No handrails in the shower overhead lights not working. But clean. Or seems clean. But not what I was expecting. After the first 2 visits. the last time and this would be the last time cause him not going back. The room was a disaster, no hand rails in the shower towel racks broken off. Overhead lighting doesn't work lamps around the room. Some didn't work. Some did. no extra chair in the room. Smell of cigarette smoke very, very strong. And this would be the last time I'm going back. I don't recommend this place. the price is cheaper, but for $20 or $30 more, there's better places in the area.
Stayed 1 night in Dec 2023

2/10 Terrible

Henry

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Tv, broken,lights no connected to light switch ,human feces in parking lot, noisey, overall not recommended.
Stayed 1 night in Dec 2023

8/10 Good

Alan

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Stayed 1 night in Nov 2023

4/10 Poor

joseph

Disliked: Cleanliness, amenities, property conditions & facilities
I left my feelings earlier.Upon arrival !! 11:30 Was told I couldnt get room till 2:00 unless I paid $20 asked if i could use a bathroom after 2 hour drive.She said there is a Wawa down the street!!Paid the $20 for sake of kidneys!Room was not very clean!This property seems tobe subsidized by tax payers of which I am.Lost any future trips TY
Stayed 2 nights in Nov 2023

10/10 Excellent

Michael

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My son enjoyed his stay.
Stayed 1 night in Nov 2023

10/10 Excellent

Michael

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff.
Stayed 1 night in Nov 2023

2/10 Terrible

Vitaliy V, Angier

Business traveler, Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms are smelly, dirty and used withtouth taking care of. Booked room for 3 people and got 1 bed in the room. Staff wasn't friendly at all.
Stayed 1 night in Oct 2023

4/10 Poor

Liza

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Door always jammed. Swiped key but door wouldn't always open. Had to wait 2 minutes for reset before trying again. Room was dark. Two overhead lights above desk and fridge, but wall-mounted bedside lamp was useless because the cord was too short to reach the socket. Towel rack in bathroom was broken. Mounts were there, but bar was missing.
Stayed 1 night in Sep 2023

8/10 Good

Vitaliy V, Angier

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service
It's OK for this price. Condition could be improved.
Stayed 1 night in Sep 2023

8/10 Good

Todd

Liked: Staff & service
Typical motel. Wawa next door, beer & liquor store within walking distance
Stayed 1 night in Sep 2023

2/10 Terrible

Tracy

Disliked: Cleanliness, property conditions & facilities, room comfort
Worst Place EVER stayed at
Bathrooms look nothing like the online pics, room was dirty, stains on carpet, walls all marked up... Worst place i have EVER stayed at & I travel alot. It will not allow me to add pics but i have a few.
Stayed 1 night in Sep 2023

4/10 Poor

Edward

Traveled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
As soon as you walked into the office, there was a strong stench of Urine! You could not hear what the office worker was saying thru that thick glass when I asked her to repeat what she said she didn't respond. Room also smelled of smoke, air conditioner and air vent in bathroom were filled with dirt. The towel rack in the bathroom was missing.
Stayed 1 night in Aug 2023

2/10 Terrible

Thomas

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities
I couldn’t bring myself to stay at this hotel even after it was paid for. I walked into the room and was only there long enough to book a room somewhere else. The first thing I saw when I went in the room were the “male bodily fluid” stains on the covers. The rest of the room was no better. Stay away at all costs.
Stayed 1 night in Aug 2023

6/10 Okay

Robert

Traveled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023

8/10 Good

Penina

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Adequate, no frills. Pleasant person at checkout.
Stayed 1 night in Jul 2023

6/10 Okay

SALVATORE

Stayed 1 night in Jul 2023

8/10 Good

Abraham

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Room was clean. But no coffee maker
Stayed 1 night in Jul 2023

10/10 Excellent

Lynn

Liked: Cleanliness, staff & service
It was one of the cleaner motels
Stayed 2 nights in Jul 2023

4/10 Poor

David

Stayed 4 nights in Jun 2023

6/10 Okay

Verified traveler

Traveled with family
Liked: Staff & service
Stayed 1 night in Jun 2023

10/10 Excellent

M

Stayed 1 night in Jun 2023

8/10 Good

Devorah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2023

2/10 Terrible

Esai

Traveled with family and small children
Disliked: Cleanliness, staff & service, property conditions & facilities
There is nothing to like about this property is not clean, not certified smell
Stayed 2 nights in May 2023

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities
1/10
Horrible stay, went through our fridge and personal supplies. Room smelled liked cigarettes and we left with all our clothing smelling like it, along with our hair. Walls were paper thin and heard rude and loud neighbors. Cigarette burns in the sheets. Front desk people weren’t there. Hot water was on and off. Overall not a great experience and would not recommend it especially if traveling with kids.
Stayed 2 nights in May 2023

10/10 Excellent

Nicholas

Liked: Cleanliness
Stayed 1 night in May 2023

4/10 Poor

Verified traveler

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Don't Stay
It was a bit scary. I did not feel safe and almost left. The bed only had a sheet and the bedsheet was full of cigarette burns.
Stayed 1 night in Apr 2023

6/10 Okay

Robert

Stayed 1 night in Apr 2023

2/10 Terrible

Vito, Longueuil

Traveled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
First, the rooms had a smoke odor, even the non smoking. Busted bed backboard, loud road nearby, A loud altercation in the room next door so shady people. Stay away from this place.
Stayed 3 nights in Apr 2023

6/10 Okay

Eric

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Mar 2023

8/10 Good

ginger, Centerton

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The price and they have smoking rooms
Stayed 1 night in Mar 2023

10/10 Excellent

Dwayne

Stayed 1 night in Mar 2023

8/10 Good

Elsa

Stayed 1 night in Feb 2023

10/10 Excellent

Miguel

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cheap, clean, hidden, not too much traffic, not noisy, great place to stay
Stayed 1 night in Feb 2023

2/10 Terrible

thomas

Traveled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The non smoking room we were supposed to get, the tv didn't work, no heat and no phone..So we had to get a smoking room. No phone,cigarette holes in comforterand left our clothes smelling like smoke. Not agood place to stay.
Stayed 1 night in Feb 2023

10/10 Excellent

Dwayne

Stayed 1 night in Feb 2023

8/10 Good

wanda

Liked: Cleanliness, staff & service, amenities
It was convenient for me
Stayed 1 night in Jan 2023

2/10 Terrible

Lolita

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
incovenient , dirty, rude receptionist
Stayed 1 night in Jan 2023

2/10 Terrible

Anthony

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very dirty and the bed was to small for two people.
Stayed 1 night in Jan 2023

2/10 Terrible

Anthony

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not a good stay very dirty they should be ashamed blood drops on the bathroom floor a bed made for one person not two i should have got the room for free nobody should have to pay for a room like that.
Stayed 2 nights in Jan 2023

8/10 Good

Mary

Traveled with group
Liked: Cleanliness, staff & service, room comfort
Clean old skool motel.
This was closest to our New Years Eve Party location. The staff was very very pleasant. My room was clean (although, to be frank, this is a OLD motel situation that they have done their best to update - but you still get tiles and layout of the olden days). Carpets were stained but CLEAN. Almost everything was CLEAN. I had non-smoking at it smelled good. the bed was a true king and ths sheets were white and smooth (I slept great). No issues with wifi or tv, either.
Stayed 1 night in Dec 2022

4/10 Poor

Paul

Disliked: Cleanliness, amenities
Wasn't expecting much for the price, but they put me in a smoking room despite my request and it was disgusting

2/10 Terrible

Mary

Stayed 1 night in Dec 2022

10/10 Excellent

Louis

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Nov 2022

6/10 Okay

DWIGHT

Traveled with family
Liked: Cleanliness
Disliked: Property conditions & facilities
Stayed 2 nights in Nov 2022

2/10 Terrible

Thom

Traveled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I ordered a room without smoking and it smelled like cigarette smoke in my room. And I also found bed bugs in one of the beds. I had requested a refund from the front desk but they said they can’t give no refunds. I just end up leaving and slept in my car because it was not worth it. I want my money back
Stayed 1 night in Oct 2022