2/10 Terrible
Feza
Business traveler
May 23, 2024
Disliked: Amenities
Don’t stay here! At first I was super happy considering the other hotels advertised in Blackpool BUT someone tried entering my room at 1am about 5/6 times, luckily the latch was on which the door just kept slamming and getting caught! I called reception to check cctv the guy causally said “oh yeah my colleague gave access to your room by mistake” I was absolutely mortified being woken up like that! The next morning I went down to reception to check out, told the morning staff member he was shocked, I asked to speak to a manager, she came and gave me £5 off my stay! Hilarious! & said they would investigate as it is impossible to give incorrect access to someone and said it shouldn’t of happened, said she was going to call me to inform me of what happened and have not heard since! My stay was over a month ago & will NEVER go back to this hotel.
Feza
Stayed 1 night in Apr 2024