Standard Room, 2 Twin Beds | Desk, laptop workspace, soundproofing, iron/ironing board
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Reviews of Kyriad Laon

3 out of 5
Kyriad Laon
111 Avenue Charles De Gaulle, Laon, Aisne

Reviews

7.8

Good

Rating 10 - Excellent. 61 out of 275 reviews" "
Rating 8 - Good. 134 out of 275 reviews" "
Rating 6 - Okay. 54 out of 275 reviews" "
Rating 4 - Poor. 17 out of 275 reviews" "
Rating 2 - Terrible. 9 out of 275 reviews" "

7.8/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

7.2/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

2/10 Terrible

Charles

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
When booking, we said for medical reasons we requested two extra pillows, on arrival there was only 1 memory foam pillow (which are rubbish anyway), then we asked specifically for an extra pillow, our request fell on deaf ears so had no luck. If we knew they wouldn't supply extra pillows, we wouldn't have booked there. The next day I had such terrible neck pain.
Stayed 1 night in Nov 2023
Response from Jonathan on Jan 2, 2024
Bonjour ,Merci beaucoup pour votre retour.Je vous ai prévenu par message et je vous l'ai dit une seconde fois à votre arrivée à la réception.Belle journée à vous.Cordialement.JonathanDirecteur

10/10 Excellent

Stephen

Stayed 1 night in Nov 2023
Response from Jonathan on Jan 2, 2024
Bonjour ,Merci beaucoup pour votre retour.5/5 au TOP !!!!J'espère vous revoir très vite.Belle journée à vous.Cordialement.JonathanDirecteur

8/10 Good

Jacqueline

Stayed 1 night in Aug 2023
Response from Jonathan Directeur on Aug 19, 2023
Bonjour Jacqueline ,Merci beaucoup pour votre belle note de 8/10Cela me fait plaisir à lire.Je vous souhaite une belle journée.Cordialement.JonathanDirecteur

6/10 Okay

C

Liked: Cleanliness
Disliked: Property conditions & facilities
Outdated and old
Just a tired hotel, air con didn’t work, TC channels did not tune in properly- very outdated room. However it was clean
Stayed 1 night in Aug 2023
Response from Jonathan Directeur on Aug 18, 2023
Bonjour Madame Monsieur ,Merci pour votre retour.Je prends note de votre retour.Nous engageons une campagne de rénovation de nos chambre en fin d'année.Dans l'attente de vous lire.Bien à vous.JonathanDirecteur

10/10 Excellent

Jonathan

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good for a peaceful stopover travelling to Italy. 30 minute walk to beautiful medieval town with lovely restaurants perfect after a day in the car.
Stayed 1 night in Jul 2023

6/10 Okay

jane

Disliked: Property conditions & facilities
Disappointing accommodation for Kyriad - we chose the hotel rather than Kyriad direct as thought it would be a slightly better standard all round. The whole property was tired and staff seemed overworked and uninterested.
Stayed 1 night in Jul 2023
Response from Jonathan Directeur on Jul 29, 2023
Bonjour Jane, Je vous remercie pour votre retour.J'ai pris bonne note de votre commentaire et je vais analyser ceci avec mon équipe.Je vous souhaite une belle journée.Cordialement.JonathanDirecteur

10/10 Excellent

Robert

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2023
Response from Jonathan on Jul 7, 2023
Top !! Merci beaucoup pour votre retour.Belle journée à vous.J'espère vous revoir très vite.Cordialement.JonathanDirecteur

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable Laon stopover.
Location was convenient to local roads and motorway. The experience was enhanced by the attached restaurant offering reasonably priced evening meals. The room was clean and comfortable. Breakfast was well presented and offered a satisfying start to our ongoing journey.
Stayed 1 night in Jun 2023
Response from Jonathan on Jun 9, 2023
Bonjour John,Un grand MERCI pour votre retour.Votre note de 8/10 est TOP :)J'éspère vous revoir très vite.Belle journée.Cordialement.Imamovic JonathanDirecteur

8/10 Good

Joanne

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Perfect stopover for travelling south. Easily located off motorway..Beaune is a beautiful town to explore on foot from hotel..This is my third trip and I will continue to use each journey.
Stayed 1 night in May 2023
Response from Jonathan on May 30, 2023
Merci beaucoup pour votre note de 8/10 :)Cela me fait très plaisir à voir.Je vous souhaite une belle journée.Bien à vous.JonathanDirecteur

8/10 Good

PETER

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good size room, fairly well equipped. Easy to find off A26, pleasant area on outskirts of Laon. Plenty of parking. Would stay there again.
Stayed 1 night in Sep 2022
Response from Jonathan Directeur on Nov 14, 2022
Je vous remercie de votre retour et de votre belle note de 4/5.Cela me fait plaisir à lire :)J'espère vous revoir très vite.Cordialement.JonathanDirecteur

8/10 Good

Karen

Liked: Staff & service
Stayed 1 night in Aug 2022
Response from Jonathan on Aug 30, 2022
Merci beaucoup pour votre retour et votre joli note. Cela fait plaisir à lire.En vous souhaitant une belle journée.Bien à vous.JonathanDirecteur

8/10 Good

John

Stayed 1 night in Jul 2022
Response from Jonathan Directeur on Jul 21, 2022
Merci beaucoup :)

10/10 Excellent

Andrew

Stayed 1 night in Jun 2022
Response from Jonathan on Jun 24, 2022
Merci beaucoup pour votre retour :) Cela fait très plaisir à lire. J'espère vous revoir très vite. Cordialement. Jonathan Directeur

8/10 Good

Penny

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2022
Response from arnaud on Jan 24, 2022
bonjour, merci pour pour votre superbe note de 8/10, J’espère vous revoir vite au Kyriad de Laon Je tenais a vous souhaiter une belle année 2022 Une belle journée a vous, cordialement, Arnaud, réceptionniste

6/10 Okay

Martyn

Traveled with partner
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Good for a quick one night stay whilst on the road. But like most hotels in France, its not one that I would like to spend much time in. Good location near to the motorway, free parking and a 24hr reception. Thats all I need when on a road trip, arriving late and leaving early. Cheap price too. The bed was the only positive about the room. The bathroom had wallpaper on the floor and just felt dirty due to the 1970's decor. In general, its not pleasant. It done the job for a quick and cheap stop over whilst on the road. I wouldn’t be happy paying more than £40 for a night
Stayed 1 night in Sep 2021
Response from Jonathan on Sep 21, 2021
Bonjour Martyn , Je vous remercie pour votre retour. J'ai bien pris note de vos observations. En vous souhaitant une belle journée. Bien à vous. Jonathan Directeur

4/10 Poor

Daniel

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Better available locally
Dirty room, uncomfortable bed, breakfast ok
Stayed 1 night in Aug 2021
Response from Jonathan on Sep 20, 2021
Bonjour Daniel , Je vous remercie pour votre retour. Votre note de 4/10 est basse mais nous l'acceptons malheureusement :( Je prends bonne note de votre commentaire et je fais le point avec mon équipe d'étage. Belle journée. Cordialement. Jonathan Directeur

8/10 Good

Chantal

Stayed 1 night in Jul 2021
Response from Jonathan on Jul 16, 2021
Bonjour Chantal , Je vous remercie pour votre retour. Votre note de 8/10 est très plaisante à lire. J'espère vous revoir très vite. Bien à vous. Jonathan Directeur

10/10 Excellent

Anna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2021
Response from Jonathan Directeur on Mar 31, 2021
Bonjour , Merci pour votre retour. J'espère vous revoir très vite. Cordialement Jonathan Directeur

10/10 Excellent

Christine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Old stopover
There were a good selection of restaurants near by. Good situation, easy to find from the motorway.
Stayed 1 night in Aug 2020
Response from Jonathan on Aug 5, 2020
Bonjour , Merci beaucoup pour votre belle note de 10/10. Je vous souhaite une très bonne journée. Cordialement Jonathan Directeur

8/10 Good

Dave, Liverpool

Traveled with partner, Traveled with pets
Liked: Cleanliness, staff & service, amenities
Good overnight stay option. Clean, comfortable, good amenities and restaurants nearby.
Stayed 1 night in Jul 2020
Response from Jonathan on Jul 25, 2020
Je vous remercie pour votre retour et votre note de 4/5 C'est TOP :) à très bientôt. Jonathan Directeur

6/10 Okay

John

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Hotel restaurant
Despite checking beforehand and on arrival the hotel restaurant closed for orders at 21.30. After 7 hours on the Autoroute to close at this time on a Saturday night we find unacceptable. A shame as the rest of the hotel was fine.
Stayed 1 night in Jul 2020
Response from Jonathan on Jul 20, 2020
Hello Miss, Sir , Thank you for your feedback and your rating of 6/10. I completely understand your message, this is not so normal, as the restaurant closes at 22:00 on Saturdays. I will give the information to the manager, because the restaurant does not belong to us, it is indeed under the same building as us but it is not the same sign. I am really sorry. Cordially. Jonathan Director

8/10 Good

ALAN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2020
Response from Jonathan on Feb 6, 2020
Bonjour , Un très grand MERCI pour votre belle note de 8/10 !! C'est Génial de lire ceci. En espérant vous revoir très vite. Cordialement. Jonathan Directeur

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very conveniently located just off the Autoroute des Anglais, surrounded by good restaurants. Rooms clean and modern, and very good value. My son left his computer and Ipad behind, which we didn't realise until one of the Staff took the trouble of contacting us as we were driving south. Very impressive, and excellent service (and honesty!).
Stayed 1 night in Dec 2019
Response from Jonathan on Jan 7, 2020
Dear Madam , Thank you for your nice message and your feedback. Honesty is paramount these days, and given the value of an IPAD and a MAC BOOK it's perfectly legitimate to give them back to you :) You were very lucky because we found all this in our outdoor parking lot on the sidewalk. It's all over. Hoping to see you again. Yours. Jonathan general manager

10/10 Excellent

j

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overnight stop
We’ve done many overnight stops in France on the way to the Alps and this is by far the best one we’ve stayed in for the price - great location too and handy to have a restaurant on site.
Stayed 1 night in Dec 2019
Response from Jonathan on Dec 28, 2019
Thank you for your kind message, it gives me great pleasure to read :) I hope to see you again soon. cordially Jonathan general manager

10/10 Excellent

mr k

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hôtel , exceeded expectations
Very good value hotel , closed to the motorway, comfortable Clean and quiet . Ideal for a stopover as all facilities are in the doorstep . Restaurant on site offering a wide choice , steaks , salads , pizzas, pastas etc.. Good Buffet breakfast with produce from local artisans Secure parking
Stayed 1 night in Dec 2019
Response from Jonathan on Dec 28, 2019
Thank you very much for your return regarding your stay at Kyriad :) It's really TOP to read all of this, hoping to see you again soon. Cordially. Jonathan General Manager

8/10 Good

Miranda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good clean dog friendly restaurant food good
Stayed 1 night in Nov 2019
Response from Jonathan on Nov 14, 2019
Merci beaucoup :)

8/10 Good

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ideal for an overnight stop and near to a reasonable choice of restaurants
Stayed 1 night in Oct 2019
Response from Jonathan on Oct 31, 2019
Bonjour , Merci beaucoup pour votre note de 4* et votre gentil commentaire. En espérant vous revoir très vite. Cordialement. Jonathan Directeur

8/10 Good

Philip

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2019
Response from Jonathan on Oct 31, 2019
Bonjour Philip , Un très grand MERCI pour votre note de 8/10 c'est TOP :) En espérant vous revoir très vite. Cordialement Jonathan Directeur

8/10 Good

Tom, London

Traveled with group
Liked: Cleanliness
Useful hotel stop when travelling to From the South to Calais. Good chain restaurant adjoining hotel
Stayed 1 night in Oct 2019
Response from Jonathan on Oct 17, 2019
Merci de votre retour , votre commentaire est très sympathique à lire. J'espère vous revoir très vite. Cordialement. Imamovic Jonathan Directeur

8/10 Good

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very comfortable hotel with clean roons. Excellent breakfast and staff was great, taking care of all my requests. Only negative was location, 5 km from city center but value and convenience made up for tht.
Stayed 1 night in Sep 2019
Response from Jonathan Directeur on Oct 2, 2019
Bonjour , Un très grand MERCI pour votre retour. Votre commentaire et votre note font plaisir à lire :) J'espère vous revoir très vite. Cordialement Jonathan

8/10 Good

Bryan

Business traveler
Liked: Staff & service, room comfort
Stayed 1 night in Sep 2019
Response from Jonathan on Oct 2, 2019
Bonjour , Un très grand MERCI pour votre retour. Votre commentaire et votre note de 8/10 font plaisir à lire :) J'espère vous revoir très vite. Cordialement Jonathan

8/10 Good

Verified traveler

Traveled with partner
It was an easy stopover on way to the channel tunnel. Bar and restaurant were okay and service fine
Stayed 1 night in Sep 2019
Response from Jonathan on Oct 2, 2019
Bonjour , Un très grand MERCI pour votre retour. Votre commentaire et votre note font plaisir à lire :) J'espère vous revoir très vite. Cordialement Jonathan

8/10 Good

Verified traveler

Stayed 1 night in Aug 2019
Response from Jonathan on Aug 15, 2019
Un grand MERCI pour votre note , c'est TOP :) J'espère vous revoir très vite. Cordialement Jonathan Directeur

10/10 Excellent

Philip

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Try this one
Perfect location. Friendlt staff, easy checkin
Stayed 1 night in Aug 2019
Response from Jonathan on Aug 11, 2019
Bonjour Philip , Un très grand MERCI pour votre retour et votre note de 5 étoiles , c'est TOP :) J'espère vous revoir très vite. Cordialement.

10/10 Excellent

Cram

Stayed 1 night in Jul 2019
Response from Jonathan Directeur on Aug 2, 2019
Bonjour Madame Monsieur , Je vous remercie pour votre note de 10/10 , C'est TOP à lire :) J'espère vous revoir très vite. Bien à vous.

8/10 Good

Philip

Liked: Cleanliness, staff & service, room comfort
Good location close to motorway. Choice of restaurants within 5 minute walk. Not had the Kyriad updated decor yet and perhaps ready for it. Typical french breakfast fayre, plus small hat choice
Stayed 1 night in Jul 2019
Response from Jonathan on Aug 1, 2019
Bonjour , Je vous remercie pour votre retour. Votre commentaire et votre note sont très agréables à lire :) Cordialement Jonathan Directeur

8/10 Good

Kevin

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel but needs better soundproofing.
Overall the hotel was very good but the sound isolation between rooms was almost non existent. Hence a good nights sleep is entirely dependent on the guests in your adjoining room.
Stayed 1 night in Jul 2019
Response from Jonathan on Jul 22, 2019
Hello , Thank you for leaving a comment about your stay at Kyriad Laon. If you have neighbors who make noise or others do not hesitate to contact our night watchman who is the 7days / 7 that is to say every night. Have a great day. Cordially.

6/10 Okay

Verified traveler

Stayed 1 night in Jul 2019
Response from Jonathan on Jul 24, 2019
Bonjour , Je vous remercie d'avoir laissé votre avis. Cette note de 3* / 5 nous l'acceptons mais elle ne reflète pas notre établissement , n'hésitez pas à revenir vers nous pour nous en dire plus. Je vous souhaite une très belle journée. Cordialement.

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A good night was had by all.
Good easy to get too and from location. Taxi to the historic old town was a bit expensive at around 16 euro. Some of the group stayed at the hotel and enjoyed their evening meal and liquid refreshments there.
Stayed 1 night in Jun 2019
Response from Jonathan on Jul 6, 2019
Hello, thank you for your feedback and your rating of 4 * :) For the taxi this is beyond our control, because you suspect that it is not the KYRIAD who manages the taxi in the city ... I send your comment to the restaurant. Wishing you a beautiful day. cordially Jonathan General manager

10/10 Excellent

Tyrone

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Motorbike tour 2019
Stayed 1 night in Jun 2019
Response from Jonathan on Aug 1, 2019
TOP !! Merci beaucoup pour votre retour :) 10/10 est une très belle note. J'espère vous revoir très vite. Bien à vous.

6/10 Okay

Raymond

Disliked: Cleanliness, staff & service
Flies in bedroom
When I went into my room, there must've been about 20 flies buzzing around the room. Had to open window to let them out or kill the ones that didn't leave.
Stayed 1 night in Jun 2019
Response from Jonathan / General Manager on Jul 3, 2019
Dear Raymond, I am really sorry for this situation, this is the first time I hear this. It is very surprising, but if you have seen it and found this is unfortunately true. I warn my floor staff right away to check each room and not leave the windows open and check the rooms after each closing. I still hope to see you again. Cordially.

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Very convenient stopover on way south Polite staff Excellent and generous breakfast
Stayed 1 night in Jun 2019
Response from Jonathan on Jul 4, 2019
Je vous remercie pour la note de 5* , C'est très gentil :) J'espère vous revoir très vite. Cordialement

10/10 Excellent

Moira

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
excellent value for overnight stop
overnight stop on way to belgoum. good hotel. comfortable room. excellent front desk staff. breakfast good but slightly expensive at 10 euros. unusual to have frozen yogurt for breakfast
Stayed 1 night in May 2019
Response from Jonathan on Jun 7, 2019
Bonjour Moira , Je vous remercie pour votre retour. J'espère vous revoir très vite. Cordialement

10/10 Excellent

stuart

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Breakfast surpise
Great value compared to IBIS Room, shower, fine Dinner was good value too, dishes of day duck leg and tart very good and inexpensive Amazing breakfast, scrambled egg, bacon, sausage, plus rustic bread and all the usual things.
Stayed 1 night in May 2019
Response from Jonathan on May 28, 2019
Dear Sir, dear Madam , I wanted to thank you for your very nice comment left. It is very pleasant to read. I hope to see you again soon. cordially Jonathan

8/10 Good

Verified traveler

Stayed 1 night in May 2019
Response from Jonathan on May 13, 2019
Bonjour , Un très grand Merci pour votre note de 4/5 c'est TOP !! J'espère vous revoir très vite. Cordialement. Jonathan Directeur

8/10 Good

Michael

Liked: Cleanliness, room comfort
Suitable for purpose
We wanted a base which was near the main motorway from Calais and within walking distance ( so we could add French wine to French food) from both the upper and the lower town - it was about 25-30 mins in each case so fine for us, though not the most chic of areas. The room was clean and fairly comfortable (better than the two British bargain hotel chains) the buffet breakfast more than adequate coffee excellent (though you had to tell staff when something was running out). There was no restaurant at the Kyriad but it was in the same building as a very decent good-value restaurant which fitted us in on arrival on a very busy Valentines Night. It was excellent value as a three-night package and did everything we wanted, despite the staff being perhaps a little preoccupied and some of the corridors not as tidy as we would have liked.
Stayed 3 nights in Feb 2019
Response from Jonathan - Directeur on Feb 26, 2019
Dear Madam , I thank you for your comment which is very nice to read. Your rating is very encouraging :) For the corridors we are still under construction that's why there are various things you can see. I still hope to see you again soon. Yours truly.

8/10 Good

Anne

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Nov 2018
Response from Jonathan on Jan 6, 2019
Bonsoir Madame , Un énorme MERCI pour votre notation. 4/5 est une très bonne note. Je vous souhaite une très bonne soirée. Bien à vous. Jonathan Directeur

10/10 Excellent

Paul, Hertford UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pleasant customer experience
Welcoming stop over on my journey. Will stay here again. Highly recommendable.
Stayed 1 night in Oct 2018

8/10 Good

Ian

Overnight stop
Fine for an overnight stop
Stayed 1 night in Sep 2018

8/10 Good

Duncan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel, quiet, easy parking good location only negative rooms are a little dated but clean and comfortable beds
Stayed 1 night in Jul 2018