Indoor pool

Reviews of Nicosia City Center Hotel

4 out of 5
Nicosia City Center Hotel
70 Regeana Street, Nicosia

Reviews

6.2
Rating 10 - Excellent. 5 out of 45 reviews" "
Rating 8 - Good. 13 out of 45 reviews" "
Rating 6 - Okay. 14 out of 45 reviews" "
Rating 4 - Poor. 8 out of 45 reviews" "
Rating 2 - Terrible. 5 out of 45 reviews" "

6.8/10

Cleanliness

6.6/10

Staff & service

5.8/10

Property conditions & facilities

Reviews

6/10 Okay

ingwar

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Maybe not season but a little bit sad hotel. Safe didn't work an so on it small details

8/10 Good

Fanoula, Thessaloniki Greece

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice Hotel at the citycenter, (borders of old toun
Just oposite the bus and the taxi station, short from the old citycenter. Positive: Bar with exelent vue at the 7th flore. There are smoking rumes ! Frently personel. Negative No free WiFi in the rume (10 euro p.d.)

6/10 Okay

NICHOLAS, Geneva

Liked: Staff & service, room comfort
Disliked: Property conditions & facilities
Good downtown hotel
Well placed. Nice lobby. Good indoor pool (could be warmer). Very good restaurant on top floor. Hotel needs some renovation.

6/10 Okay

johan, sweden

Liked: Cleanliness, room comfort
Not free internet in rooms
Not free internet in rooms

8/10 Good

Claire, Oxford, UK

Liked: Cleanliness, staff & service, room comfort
Convenient Location
For business travellers wanting to stay in Nicosia, this is still the best and most convenient option. It is in the city centre on the edge of the old town with lots of restaurants, cafes and other facilities in the area. The bus station is directly opposite as is one of the town's municipal car parks. I would agree that some of the rooms and public spaces would benefit from some maintenance and renovation. However, Cyprus has been going through an economic crisis for the last few years which has affected all business sectors. The rooms are much larger than any of other hotels in the area and equally well appointed. I have tried some of the other hotels and always return to the Nicosia City Center. As a known and repeat guest, I always get extremely good service and many of the original staff who were there the first time I stayed there in 1996 are still there.

6/10 Okay

Christakis, Paphos

Liked: Staff & service
Bedroom very comfortable, but bathroom in very poor state and in need of refurbishment. Access to restaurant via a small lift with no stairs. Not good for someone who doesn't like lifts. Biggest positive was the friendliness and helpfulness of all the staff.

8/10 Good

Navin, Delhi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Close to action
Location is one of the best in Nicosia. One can walk down to Ledra Street. Other services used to be better earlier when it was managed by holiday inn.

8/10 Good

Verified traveler

8/10 Good

Verified traveler

Liked: Room comfort

2/10 Terrible

martin, oxford

Disliked: Staff & service, property conditions & facilities, room comfort
World's Worst Holiday Inn?
From one of the 2 lifts being permanently switched off and the other out-of-order for at least 24 hours, to the 2-floor hike to the ironing room (irons not allowed in-room!) and most of the restaurants being permanently closed, the hotel has few (if any) redeeming features. Warning!… this is NOT anything you'd expect from Holiday Inn - why it's still on their roster, I have no idea - it must break every rule in the franchise book.
Response from Petra on Jan 3, 2015
Dear Martin, Thank you for staying with us and taking the time to communicate your concerns. We apologize for any inconvenience you have experienced. Though we would prefer you had a better experience at our hotel, we would like to thank you for providing your feedback. Your business is valued and we hope your future travel plans will continue to include IHG properties. Sincerely, Petra Varnavides Front Office Manager

8/10 Good

Verified traveler

Liked: Staff & service, room comfort
Location
Very near Ledra Street and a 5 min walk to Macareo. In front of public transportation access. 10 min by taxi to Kapnos airport shuttle (give about an hour to go to airport from the shuttle station). Could get dark in the area in the evening so don't walk alone very late at night.
Response from Petra on Jan 3, 2015
Dear Valued Guest, Thank you very much for taking the time to share and post your kind comments regarding your recent stay with us. I am really delighted that you enjoyed your stay and the location and appreciate your rating. We would welcome the opportunity to be your host in the future, should your travel bring you back to Nicosia. Sincerely, Petra Varnavides Front Office Manager

10/10 Excellent

Iqbal Siddiqui, Dubai, UAE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel.
Very satisfied.
Response from Petra on Oct 11, 2014
Dear Mr. Siddiqui, Thank you very much for staying with us and taking the time to leave a review. I'm really delighted that you enjoyed your stay with us and appreciate your rating. We would welcome the opportunity to be your host again in the future, should your travel bring you back to Nicosia. So far I wish you all the best and a great summer time. Sincerely, Petra Varnavides Front Office Manager

4/10 Poor

wandering star, cyprus

Disliked: Cleanliness, staff & service, property conditions & facilities
What a pity
I prepai this hotel but on check out they had no record of the payment and demanded a further payment which of course I refused showing them my confirmation receipt which they still did not want to accept as proof of payment it was highly embarrassing. We stayed in a standard double room number 519. The room was a good size but the decoration very tired. My wife was fortunate to have a bed side cabinet with a drawer. Alas I was not so lucky where the drawer had once been a botched repair with a piece of wood nailed to the unit had to suffice. The room contained no hotel directory apparently they only put those in the executive rooms??? and the two chairs in the room were covered in rather alarming stains! the satelight TV had no real selection of channels and even if it had the quality of the picture was so bad it was like looking through a snowstorm. Could I go on? I cannot be bothered but let me end by saying the free car parking included in their rate didn't seem to extend to this guest reception had no idea about it! When will hotels realise no one these days wants to pay 10 Euros to have 24hrs internet. Very dissapointing
Response from Petra on Aug 30, 2014
Dear guest, Thank you for taking the time to communicate your concerns. We apologize for any inconvenience you have experienced. Though we would prefer you had a better experience at our hotel, we would like to thank you for providing your feedback. We have taken note and wish to thank you for all your comments. These are of great importance to us and allow us to monitor and improve our service continually. Your business is valued. Petra Varnavides Front Office Manager

4/10 Poor

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Reception staff rude. When booked it included free parking or we paid for parking in price. The hotel doesn't have any parking so had to pay again. Pool and gym only opening for few hours a day, steam room and Turkish baths closed for refurb, but we were not informed before our stay. Rooms very noisy, breakfast very poor. The only positive about this hotel was the location. Would not stay again and not sure if would book with Hotels.com again, as we should have been informed about parking and maintainance work resulting in closing of facilities.

6/10 Okay

meny, israel

Liked: Staff & service, room comfort
Disliked: Property conditions & facilities
good location - hotel not
best location in the old town. rooms ok. the hotel is old and smelly.

2/10 Terrible

mg, world

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
needs to be low ranked
1. pool closed at 4pm, so the whole reason to stay at that hotel and not another was gone. 2. smelled like souvlaki. 3. there was a step to the bathroom, I hurt my foot. 4. breakfast was supposed to be included, was not. 5. weird shower design, water all over the floor. 6. hard bed. 7. dingy overall, staff too.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

nazih issa, lebanon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
in down town
Very good location

4/10 Poor

Verified traveler

Disliked: Property conditions & facilities, room comfort
only for the location
The hotel is in a great location and has a roof top bar with a fantastic view and good Service. The rooms are basic but clean and tidy. However the air conditioning was poor and barely kept the room at a reasonable temperature. The TV channel choice is very limited and the hotel information booklet is very out of date. The decor in the public areas feels dated and the toilets in the public areas were not clean.

6/10 Okay

Verified traveler

Liked: Cleanliness
Disliked: Room comfort

6/10 Okay

Jamie Shears, Broadstairs

Liked: Cleanliness, staff & service
Great restuarant
The room together with the bathroom was very dated and the shower pressure was minimal. The restaurant was very nice but the spa facilities are in need of modernization. The location of the hotel is very central and the staff are very friendly.

6/10 Okay

Verified traveler

Liked: Cleanliness
old hotel good location

2/10 Terrible

Verified traveler

Disliked: Staff & service, property conditions & facilities, room comfort

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service, room comfort

6/10 Okay

Annette

A well-located hotel in Nicosia
My family had a pleasant stay at the Holiday Inn in Nicosia on Sunday night, 19 August 2012. The hotel is comfortable and clean and well located if you are keen to see the sights of Nicosia. Unfortunately, there was no hot water on the night we stayed - I don't believe the fault of the hotel - and although Nicosia was searingly hot, there's still nothing more refreshing than luxuriating in a hot-water shower or bath.

10/10 Excellent

itay cohen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
what a great surprise
we originally booked our 4 night stay in another 4 star hotel but after a really bad experience shortly after checking in we decided to check out and transfer to this hotel. with fantastic help of the guys at hotels.com the transfer was fast and easy and one of the staff members was waiting for us at the entrance of the hotel. it was nice to receive a welcoming face as soon as we arrived. the room was clean and seems to be very new. rich breakfast and good restaurants at the hotel. very central location. we will definitely stay here again.

6/10 Okay

MAK

Disliked: Cleanliness, property conditions & facilities, room comfort
Great location

8/10 Good

Shmy, 千葉県

Liked: Cleanliness, property conditions & facilities, room comfort
バスターミナル・観光スポット至近の便利なホテル
ゴールデンウィークのキプロス旅行の1・2泊目の宿泊先として利用したが、事前の調べどおりニコシアのメインストリートや、旧市街内の各観光スポットが徒歩圏内にあり、観光の拠点として最適だった。また、チェックアウト後に次の宿泊先のリマソルに向かう折も、インターシティのバスターミナルに近くスムーズに移動できた。 ホテル内の設備は、東ヨーロッパの4つ星ホテルとしては標準的で、特に可もなく不可もなく快適に過ごせた。日本人ツアー客がよく利用するホテルということもあり、最初に予約している部屋のクラスに間違いがあったことを除いて、全体に安心できる対応だったように思う。

2/10 Terrible

Verified traveler

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Too old and not maintained
The hotel was a big disappointment. Old and not maintained. The neighbourhood is sketchy, the room was dirty, the air conditioning loud and not effective. I feel that Expedia charged us way to much by adding it automatically to the flight. A mistake we won't make again.

6/10 Okay

Georg, Ayia napa

Liked: Cleanliness, room comfort
lack of Technical Service
The swimmingpool had no Technical service. Rust, defective ladders and underwater light was not in full operation. The escalators in the lobby Were out of service.

8/10 Good

VIKTORIIA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Бассейн в выходные работает до 16.00, полотенца после сауны и бассейна,поменять нет возможности, т.к.просто нет сотрудника. За 8 дней один раз видели там девушку. Брали полотенца из номера и пока находились в бассейне, производилась уборка номера(в 10 утра), уборщица оставляла нам чистые полотенца( за,что ей отдельное спасибо). На TV есть 2 русских канала- 1-ый и Россия. Номер с балконом. Центр города. Есть русскоговорящий персонал. В целом все неплохо.

4/10 Poor

Pedro, Porto

Disliked: Cleanliness, staff & service, room comfort
A não voltar!
Quartos estão em mau estado, tudo muito velho! Casa de banho péssima! A precisar de reformas com urgência. Apenas as áreas comuns é que estão em boas condições. Má política de utilização da internet nos quartos.

8/10 Good

Hagit, ISRAEL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
BEST LOCATION
NICE HOTEL BEST LOCATION GOOD FACILITY WARM STAFF SPECIALY COSTAS FROM THE FRONT DESK VERY NICE AND HELPFULL LOOKING FORWARD STAY AGAIN
Response from Petra on Mar 21, 2015
Dear Mr. Hagit, Thank you very much for taking the time to share and post your kind comments regarding your recent stay with us. I am delighted that you enjoyed your stay here and appreciate you great rating. Glad to see you liked our location and our kind and helpful staff. We would welcome the opportunity to be your host in the future, if your travel brings you back to Nicosia. Sincerely, Petra Varnavides Front Office Manager

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

Verified traveler

Disliked: Property conditions & facilities, room comfort
悪くはないですが今ひとつです。何かが残念。
表現が難しいですが、Holiday Innのなので、もう少し期待したのがよくなかったです。普通のビジネスホテルなら問題無いですが、Holiday Innの看板をあげているのなら、その規格に合っていないホテルです。Taxiの運転手さんが言ってましたがNicosiaに泊まるなら値段があまり変わらないヒルトンが良いとのことでした。納得しました。でも、ホテルとして悪いわけではありませんよ。
Response from Petra on Nov 1, 2014
Dear Valued Guest, Thank you for staying with us and taking the time to write a review. We are very sorry to read that we did not meet your expectations. We appreciate the candid feedback we receive and welcome any opportunity to improve. Sincerely, Petra Varnavides Front Office Manager

6/10 Okay

Baldfinn, Cyprus

Liked: Staff & service
Disliked: Room comfort
Good with reservations
Few reservations about this hotel: It is located next to main bus station, which is convienient, but at the same time noisy if room is on that side of the building. Hotel is next to "old town" which also creates extra noise and traffic in the area, which is either a blessing or a curse, depending what your are looking for, party or quietness? Hotel also is starting to show it's age. Some parts are remodeled, some are not. Some rooms have only one electrical plug-in, so if you our family has multiple devices to charge, this is a problem. Hotel also gives a code for online access, but this can not be shared between multiple devices. Air conditioning works only during the summer months, although +20'c (70'F) may feel warm for some, but can not be turned on. Staff is good and helpfull.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
flott servise

4/10 Poor

Verified traveler

Disliked: Cleanliness, staff & service, room comfort
добивайтесь предоставления оплаченных услуг
Крайне разочаровал. Хотя отели этой сети в других странах хорошие. Оплаченный паркинг и завтрак сказали не входят в услугу. Хотелс ком тоже хорош, в квитанции об оплате не выводит данных об оплаченных услугах. Пришлось добиваться своего. Зашли в номер под кроватью старый носок, в холодильнике мини бара вода от конденсата, телевизор рябит, сам с антенной разбирался. Полотенца старые, серого цвета. Из плюсов только удачное месторасположение в центре города, если кого- то не смутит перспектива проснуться в 6 утра от призывов идти молиться в мечеть.

4/10 Poor

Bertrand, Paris

Disliked: Cleanliness, staff & service, property conditions & facilities
Viellot, sale, bien situé
Bof...Impossible de marcher pieds nu dans la chambre sans avoir des pieds noirs, ts les éléments de la salle de bain son entartré. Les lits sont confortables et propres. La télé et les chaines proposées sont d'une autre époque. La concierege était mal renseigné sur les horaires des bus vers l'aéroport... elle avait ceux en vigueur l'année dernière en haute saison, on a failli rater l'avion

10/10 Excellent

Filet, Suisse

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Emplacement idéal dans le coeur historique de Nico
Emplacement idéal et propreté irréprochable

8/10 Good

Игорь

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

4/10 Poor

Mark

Liked: Cleanliness
Disliked: Staff & service, room comfort
Very Disappointed
Highly disappointed in this hotel. Aircon didn't work well, decor and furniture is about 40 years outdated, rooms very small, no alarm clocks, no irons in room to press clothes, internet very slow. Just very substandard in every way. I recommend looking for another hotel.

8/10 Good

dominique, chambery france

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
hiday inn nicisia cyprus
très bien placé à l'intérieur des remparts. la station de bus intercity est à 200 mètres. Petits déjeuners copieux. seul pb la clim ne fonctionnait pas alors qu'il faisait 40 ° !!! chambres spacieuses salle de sport et piscine intérieure

2/10 Terrible

Γεωργιος, ΑΘΗΝΑ

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
κακη σχέση τιμής επιπεδου ξενοδοχείου
το ξενοδοχείο είναι ενα με δυο αστέρια κατώτερο αυτού που παρουσιάζεατι, απίστευτα ακριβό για αυτό που δίνει