Terrace/patio
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Reviews of Hotel Leavenworth

2 out of 5
Hotel Leavenworth
633 Front Street, Leavenworth, WA

Reviews

9.2

Wonderful

Rating 10 - Excellent. 141 out of 199 reviews" "
Rating 8 - Good. 35 out of 199 reviews" "
Rating 6 - Okay. 10 out of 199 reviews" "
Rating 4 - Poor. 10 out of 199 reviews" "
Rating 2 - Terrible. 3 out of 199 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Kathy

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
Loved every moment in this hotel, from check-in with such lovely ladies (and adorable furbaby), the room was amazing and quiet, the jetted tub was awesome. My only suggestion - maybe a full length mirro
Stayed 1 night in May 2024

10/10 Excellent

Andon

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome staff!
Stayed 2 nights in May 2024
Response from Hotel Management on May 22, 2024
We are glad you enjoyed your stay with us. We hope to see you again.

8/10 Good

Diane

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2024
Response from Hotel Management on May 22, 2024
Thank you for staying with us.

10/10 Excellent

Rebecca

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Loved it! Parking was a dream.
Stayed 2 nights in May 2024
Response from Hotel Management on May 22, 2024
Thank you for staying with us. We look forward to seeing you again. We are glad you enjoyed your stay with us.

4/10 Poor

Ankur

Disliked: Amenities, property conditions & facilities
Was supposed to be a getaway to unwind…construction at the property right under my room ensured early morning wake-up. The Internet has a high latency, OK for browsing but a sloppy experience for streaming media.
Stayed 2 nights in Apr 2024
Response from Rob on May 13, 2024
Thank you for staying with us, and we are very sorry that your experience was not perfect. A beautiful new photography gallery just moved in below the hotel, and unfortunately your stay coincided with their last remodeling days. Their work is now complete, but please accept our apologies that it inconvenienced your stay.We also just changed our internet provider and upgraded our system, so there shouldn't be any further issues with the wifi.

6/10 Okay

Charla

Liked: Cleanliness, staff & service
Clean and close to town. Bed was comfortable.
Stayed 1 night in May 2024
Response from Rob on May 13, 2024
We're glad that you enjoyed your stay.

6/10 Okay

Uriel

Traveled with partner
Liked: Property conditions & facilities
The hot tub was not working properly
Stayed 1 night in May 2024
Response from Rob on May 13, 2024
We're sorry that you had problems with the hot tub during your stay.

10/10 Excellent

Jeremy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024
Response from Rob on May 13, 2024
Thank you for staying with us.

10/10 Excellent

Dee

Traveled with partner, Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is great! Dog friendly! Staff was very kind and responsive when asked questions and addressed any concerns. We will stay again.
Stayed 1 night in May 2024
Response from Rob on May 13, 2024
We look forward to seeing you again.

8/10 Good

Carla

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quaint. Old fashioned charm. AC a bit noisy. Bed adequate. No morning coffee or continental breakfast. Off season prices were the best part.
Stayed 1 night in Apr 2024
Response from Rob on May 13, 2024
Thank you for staying with us. For clarification, we do offer coffee makers and coffee in every room.

10/10 Excellent

Kate

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Rob on May 1, 2024
Thank you for staying with us and for the great review. We're glad that you enjoyed your stay.

10/10 Excellent

John

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice. Thank you!
Stayed 1 night in Apr 2024
Response from ss on Apr 28, 2024
We are happy you enjoyed your stay!

8/10 Good

linda

Liked: Amenities
Good location, nice room, good decor, friendly staff.
Stayed 2 nights in Apr 2024
Response from Rob on Apr 26, 2024
Thank you for staying with us. We are glad that you enjoyed your stay.

8/10 Good

Melissa

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location and view of the mountains from the patio were fantastic. The room was tiny and looked out onto the side of another building. However, we were just sleeping there one night so it wasn’t too bad for us. Check in and check out were a breeze.
Stayed 1 night in Apr 2024
Response from Rob on Apr 26, 2024
Thank you for staying with us. It looks like you booked our lowest priced room type, "Standard Queen - No View", during your stay with us. We offer multiple room types, and all of these are larger and have great views of Front Street or the Mountains. We hope you have the chance to come back and try out one of our other room types.

4/10 Poor

RONALD D

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Front desk closed at six- no chance for late check in No coffee in room
Stayed 1 night in Apr 2024
Response from Rob on Apr 26, 2024
We're sorry that we did not meet your expectations during your recent stay. We are a small boutique hotel, and we do close our front desk if everyone has checked in or indicated that they will be arriving late. For late arrivals we do offer late check-ins and provide all necessary instructions in advance. We also offer 24-hour phone support in case there are any issues.We also do provide coffee and coffee makers in the guest rooms. In addition we leave an extra supply of coffee packs in the common area just in case our guests need more. Please accept our apologies if you did not find either of these.

8/10 Good

Jaleesa, Kennewick

Traveled with group
Liked: Staff & service, property conditions & facilities
Disliked: Amenities
Order place but very cute. Our room was very nice and cutely decorated. Everything was cleaned except for a couple of stains on the top cover and the shower curtain liner had mold on it.
Stayed 2 nights in Apr 2024
Response from ss on Apr 21, 2024
Thank you for your feedback and thank you for staying with us! We hope to see you again!

8/10 Good

Hope

Traveled with partner, Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and parking included.
Stayed 1 night in Apr 2024
Response from ss on Apr 21, 2024
We are glad you enjoyed your stay!

10/10 Excellent

Joleen

Stayed 2 nights in Mar 2024
Response from Rob on May 13, 2024
We're glad that you enjoyed your stay.

8/10 Good

Thiravat

Stayed 1 night in Feb 2024
Response from SS on Apr 17, 2024
Thank you for staying with us!

10/10 Excellent

Manuela

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great room and perfect for walking to all of the shops and restaurants
Stayed 2 nights in Apr 2024
Response from SS on Apr 9, 2024
Thank you for staying with us!

10/10 Excellent

Alnoor

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from ss on Apr 10, 2024
We hope to see you again!

10/10 Excellent

Cathal

Stayed 1 night in Apr 2024
Response from ss on Apr 28, 2024
Thank you for staying with us!

10/10 Excellent

Cindy

Traveled with pets, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Not super quiet, but that was due to other guests making a ton of noise outside of our room. Someone else had their tv on all night long, also not the fault of the hotel. People should know, there is no onsite staff after a certain time so check in and be prepared for that. Room was awesome and location couldn’t be beat!
Stayed 1 night in Apr 2024
Response from ss on Apr 7, 2024
We are glad you enjoyed your stay!

6/10 Okay

Heather

Traveled with family
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
The staff who work here are amazing and very helpful. Other pros: great location, great parking, building has character. Cons: very steep staircase is the only way to to rooms, noisy construction downstairs, noisy mini fridge kept us up at night, no ice available for guests without asking for it to be refilled, old stained bathtub, very tiny rooms, uncomfortable mattresses. It's a great location, but would we stay here again? Definitely no.
Stayed 2 nights in Apr 2024
Response from SS on Apr 6, 2024
I'm so sorry you did not enjoy your stay with us. Our neighbors are almost done with their remodel, and we are excited to have such a wonderful new art gallery as our neighbor. We will look into the other issues you encountered during your stay, and we appreciate your business. Thank you for your feedback!

10/10 Excellent

Olivia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location was excellent, staff were lovely
Stayed 3 nights in Mar 2024
Response from SS on Apr 19, 2024
Thank you for staying with us! We look forward to your next visit!

10/10 Excellent

Patrick

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Elegant; clean & tidy.
Stayed 1 night in Apr 2024
Response from ss on Apr 3, 2024
Thank you for staying with us!

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from ss on Apr 2, 2024
We are glad you enjoyed your stay. Come see us again!

10/10 Excellent

Randy

Liked: Cleanliness, staff & service, property conditions & facilities
Very quiet and big rooms
Stayed 1 night in Jan 2024
Response from ss on Mar 25, 2024
Thank you for staying with us!

8/10 Good

Traci, Tacoma

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The only down side was the smell which is because its an older hotel but it goes away after you are in the room. Oh and stairs. The plus is our room was huge. Hot tub and also jacuzzi and shower was awesome. Never experienced multiple jets. Highly recommend.
Stayed 2 nights in Mar 2024
Response from SS on Mar 25, 2024
We are glad you enjoyed your stay!

10/10 Excellent

Fionnuala

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
loved the convenience.
Stayed 2 nights in Mar 2024
Response from ss on Mar 16, 2024
Thank you for staying with us!

10/10 Excellent

Johnathan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location! Heart of downtown Leavenworth. Room is enough for a weekend getaway and walking distance with everything in town.
Stayed 1 night in Mar 2024
Response from ss on Mar 12, 2024
Thank you for staying with us! We hope to see you again!

2/10 Terrible

Chunrong

Traveled with family
Liked: Cleanliness
Disliked: Staff & service
It was not easy to get the key to our room. Staff forgot the leave the key in the folder as he/she is supposed to and nobody answered call to their phone around 6pm for emergency assistance. Had to get Expedia customer service involved in order to get someone from the hotel to respond and provide us with the key. Terrible experience.
Stayed 1 night in Mar 2024
Response from ss on Mar 9, 2024
I'm so sorry we let you down. We sincerely strive to make each guest's stay as comfortable and as memorable as possible. This was an unfortunate accident, and I'm truly sorry your stay was anything less than fantastic.

10/10 Excellent

Shenelle

Liked: Cleanliness, staff & service, property conditions & facilities
Would definitely recommend
Stayed 2 nights in Mar 2024
Response from ss on Mar 9, 2024
Thank you for staying with us!

10/10 Excellent

Breanna

Liked: Cleanliness, staff & service, property conditions & facilities
Room was very clean and as advertised. The front desk receptionist was super sweet and helpful. Walking distance to shops and restaurants.
Stayed 1 night in Mar 2024
Response from ss on Mar 5, 2024
Thank you for staying with us!

10/10 Excellent

Alexa

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed in the jacuzzi king room and it was massive!! We had our own little balcony with the most amazing view, the bed was comfortable, the amenities were wonderful, and it was clean very clean. 10/10 will stay there again! Plus, you’re guaranteed parking for your whole stay.
Stayed 1 night in Mar 2024
Response from ss on Mar 5, 2024
We are glad you enjoyed your stay. Come see us again!

10/10 Excellent

Lola, Olympia

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful stay! Jacuzzi room was huge! Had two bathrooms plus jacuzzi in living room.
Stayed 1 night in Mar 2024
Response from ss on Mar 3, 2024
We are glad you enjoyed your stay with us! Please visit us again!

10/10 Excellent

Lynette

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Feb 2024
Response from ss on Mar 3, 2024
We hope to see you again!

10/10 Excellent

Nelyda

Liked: Property conditions & facilities
Staff very nice
Stayed 1 night in Feb 2024
Response from ss on Feb 27, 2024
Thank you for staying with us!

4/10 Poor

Promise

Traveled with partner
Liked: Cleanliness
Disliked: Amenities
We enjoyed our stay but for the price of we kinda excited more amenities. We didn’t enjoy the jacuzzi tub but found out many other hotels in the area had one as well as more amenities such as an indoor pool and hot tub or a restaurant in the hotel. Will definitely stay at a different hotel next time.
Stayed 2 nights in Feb 2024
Response from SS on Feb 25, 2024
I'm so sorry you didn't enjoy your stay with us. We do have several rooms with jacuzzi tubs in the room; but unfortunately, we do not have the room for a pool or an onsite restaurant.We thank you for your feedback and hope to see you again.

10/10 Excellent

Dawn

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room is spacious, clean, well appointed and perfectly located.
Stayed 1 night in Feb 2024
Response from ss on Feb 22, 2024
We are happy you enjoyed your stay!

10/10 Excellent

Darrick

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and friendly workers.
Stayed 1 night in Feb 2024
Response from ss on Feb 21, 2024
We are glad you enjoyed your stay with us!

10/10 Excellent

Frederick

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great
Stayed 1 night in Feb 2024
Response from ss on Feb 20, 2024
Thanks for staying with us!

8/10 Good

Roman

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is in a great location with parking being easy and convenient. You are at the beginning of front street so you dont miss a thing when walking from one end to another. Only thing we wish was the bed was softer. Way to firm where we didn't get any good rest.
Stayed 2 nights in Feb 2024
Response from ss on Feb 20, 2024
I'm so very sorry you didn't find our beds comfortable. We appreciate your feedback, and hope to see you again. Thank you for staying with us!

10/10 Excellent

Nutchanunt

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room just new
Response from ss on Feb 17, 2024
Thank you for staying with us!

8/10 Good

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect location. Close to everything. View from the balcony is amazing. Great spot to enjoy your morning coffee.
Stayed 1 night in Feb 2024
Response from ss on Feb 15, 2024
Thank you for staying with us! We hope to see you again soon!

10/10 Excellent

Anastas

Stayed 1 night in Feb 2024
Response from ss on Mar 20, 2024
Thank you for staying with us!

10/10 Excellent

Anna

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the aesthetic. So cute and cozy
Stayed 2 nights in Jan 2024
Response from ss on Feb 15, 2024
We are glad you enjoyed your stay with us! Please come back again.

10/10 Excellent

Deborah

Traveled with family
The room was very nice!
Stayed 2 nights in Feb 2024
Response from ss on Feb 15, 2024
I am glad to hear you enjoyed your stay!

8/10 Good

Jason

Stayed 1 night in Jan 2024
Response from ss on Mar 20, 2024
We hope to see you again!

10/10 Excellent

Tiffany

Stayed 1 night in Jan 2024
Response from ss on Feb 15, 2024
Thank you for staying with us!